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New Relic Reviews & Product Details - Page 21

New Relic Overview

What is New Relic?

New Relic invented cloud APM for application engineers. Today it is a leader in observability and source of truth for all engineers to make decisions with data across their entire software stack and the software life cycle. There are an estimated 25 million engineers in the world across more than 25 distinct functions. As every company becomes a software company, engineers are using New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. Only New Relic provides an all-in-one platform that is built and sold as a unified experience. With New Relic, customers get access to a secure telemetry cloud for all metrics, events, logs, and traces; powerful full-stack analysis tools; and predictable user-based pricing. New Relic has also curated one of the industry’s largest ecosystems of open source integrations, making it easy for every engineer to get started with observability and use New Relic alongside their other favorite applications.

New Relic Details
Product Website
Languages Supported
English
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Product Description

New Relic is the industry's largest and most comprehensive cloud-based instrumentation platform to help customers create more perfect software.

How do you position yourself against your competitors?

New Relic is the most powerful cloud-based observability platform built to help engineers create more perfect software. It includes a Telemetry Data Platform to ingest, analyze and alert on all your metrics, events, logs, and traces, Full-Stack Observability to easily visualize and troubleshoot your entire software stack in one connected experience, and Applied Intelligence to detect, understand, and resolve incidents faster.

There are five main things that make New Relic different:

✓ Instrument everything with petabyte scale to eliminate blind spots.
✓ Observe everything with unprecedented visibility into your entire estate.
✓ Harness AI & ML to detect failures quickly and reduce alert fatigue.
✓ Build your own tailored visualizations and tap into an ecosystem of custom apps with programmability.
✓ Predictable, usage-based billing that is easy to manage.


Seller Details
Seller
New Relic
Company Website
Year Founded
2008
HQ Location
San Francisco, CA
Twitter
@newrelic
68,477 Twitter followers
LinkedIn® Page
www.linkedin.com
2,827 employees on LinkedIn®
Ownership
NYSE: NEWR
Total Revenue (USD mm)
$599
Description

The New Relic Intelligent Observability Platform helps businesses eliminate interruptions in digital experiences. New Relic is the only AI-strengthened platform to unify and pair telemetry data to provide clarity over your entire digital estate. We move your problem solving past proactive to predictive by processing the right data at the right time to maximize value and control costs. That’s why businesses around the world—including Adidas Runtastic, American Red Cross, Domino’s, GoTo Group, Ryanair, Topgolf, and William Hill—run on New Relic to drive innovation, improve reliability, and deliver exceptional customer experiences to fuel growth.


Kasey K.
KK
Overview Provided by:

Recent New Relic Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"very good by default setup"
Very well tailored for a quick productive environment
SG
Sanket G.Mid-Market (51-1000 emp.)
5.0 out of 5
"Best APM tool for web and mobile application"
Application Performance Monitoring (APM) is fantastic tool. It gives us lot of insights from our production applications. We make decisions of infr...
Кристиан .
К
Кристиан .Enterprise (> 1000 emp.)
5.0 out of 5
"Best Monitoring Solution out there!"
The most comprehensive and full monitoring. Nothing comes even close to the amount of monitoring that is allows!
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0 people requested security information

New Relic Media

New Relic Demo - Telemetry Data Platform
The single source of truth for all your operational data ✓ 300+ agents and integrations, including OpenTelemetry, so you can ingest and store all of your operational data, including logs, in one place ✓ Query with lightning-fast response times ✓ New Relic One + Grafana Dashboards ✓ R...
New Relic Demo - Full-Stack Observability
Visualize, analyze, and optimize your entire software stack from one place ✓ Monitor your distributed services, applications, and serverless functions, no matter how or where they’re developed ✓ Understand what’s happening in your infrastructure, cloud resources, containers, and clusters ...
New Relic Demo - Applied Intelligence
Instantly detect, diagnose, and resolve issues before customers notice ✓ Proactively detect and explain anomalies ✓ Reduce alert fatigue and prioritize the issues that matter most ✓ Diagnose and respond to incidents faster
New Relic Demo - Debug faster with Pixie
Drill down into services without modifying source code, giving you: ✓ Live debugging with no sampling. ✓ Real-time service, DNS, and network flow graphs to show intra-cluster communication and latency. ✓ Flamegraphs to see slow-running code and cluster resource consumption.
New Relic Demo - Get instant, no-code observability
Pixie auto-telemetry monitors every service instantly. And because Pixie is language-agnostic, there’s no instrumentation expertise needed. With Pixie and New Relic's Kubernetes integration, you'll get detailed performance data for: ✓ Kubernetes infrastructure and events ✓ Prometheus metri...
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484 New Relic Reviews

4.4 out of 5
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484 New Relic Reviews
4.4 out of 5
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4.4 out of 5

New Relic Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for New RelicQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Computer Software
IC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about New Relic?

It provides a detailed view which will help for debugging Review collected by and hosted on G2.com.

What do you dislike about New Relic?

I don't have to say anything about dislike but sometimes it takes some time to load the WebUI Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Java application issue. This provides a full view of the Java application Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about New Relic?

APm product and how we can set alerts and integrate with our existing workflow Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Nothing so far, however the retention interVal is a little bit short Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Real-time monitoring our error rate Review collected by and hosted on G2.com.

Victor T.
VT
QA Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about New Relic?

Overtime view to see average application performance. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Unable to create Jira tickets from errors. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Errors, slow-performing areas. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about New Relic?

The best thing in New Relic is synthetic browser scripting. All the plugins are auto-build. Scheduling, screenshot capturing, etc. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

I dislike the small editor of synthetic browser. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

The application performance and functionality issue. Review collected by and hosted on G2.com.

DW
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about New Relic?

Has support for monitoring the software and databases that we use. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

I have used New Relic for 6+ years across 3 companies. The quality 6 years ago was >= their quality now. Previous two companies no longer use it, and I'm migrating features off of it for my current company.

Cost is far higher than the value they provide. Gets higher over time, while features have more bugs and are never improved. AWS and others have many of New Relic's features built-in and free now.

Many bugs and poor UI decisions. Over and over and over again. Most recent one caused us to not receive any notifications when our servers were having major problems.

Even the simplest email support requires a very expensive subscription. We pay more than $2000 per year and they directed us to their "community forum". What a joke.

Main feature requests we give them never get implemented. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

First try to use your current cloud provider for free and more reliable services. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Being able to check performance of our servers over time and get notified when servers go down or struggle. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about New Relic?

I like the integrations aspect and I also loved the user-friendly UI. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

I think there is scope for advanced analytics drill down on health and monitoring dashboards Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

Good for setting up infrastructure health view Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Monitoring application health and pager duty integration Review collected by and hosted on G2.com.

Verified User in Financial Services
IF
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about New Relic?

The way that organizes and the new dashboards this allows a lot of flexibility for support people Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Is very strange to change from old panel to new it cost some work to understand this change Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

E are giving visibility to people that can't see the infrastructure directly but needs to resolve or take a first lo to the reported problems Review collected by and hosted on G2.com.

Yurii P.
YP
DevOps
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about New Relic?

Lots of useful out of box functionality, with a very little setup. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

A bit slow UI. Rather that that, it is very good Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Application monitoring gives lots of insights, up to the code level. It makes debugging performance issues very easy Review collected by and hosted on G2.com.

SS
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Supriya T.
ST
SAP Functional Tester
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about New Relic?

- It helps in tracking our mobile applications (both Android and iOS ) performance from anywhere

- A most powerful tool to have an eye on.

- Can use different inbuilt features in it (crashlytics, labs, geographical view of customers using our application , the performance of our application worldwide (if released)) Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Nothing as such at the moment with New relic, have used it a couple of years back and proved to be effective Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

It's one of the best tools available in the market. All your you have to do is configure, integrate and track it Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

- Able to track how our business is growing, able to find out all technical glitches our application is encountering on real devices in real-world Review collected by and hosted on G2.com.