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New Relic Reviews & Product Details - Page 20

New Relic Overview

What is New Relic?

New Relic invented cloud APM for application engineers. Today it is a leader in observability and source of truth for all engineers to make decisions with data across their entire software stack and the software life cycle. There are an estimated 25 million engineers in the world across more than 25 distinct functions. As every company becomes a software company, engineers are using New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. Only New Relic provides an all-in-one platform that is built and sold as a unified experience. With New Relic, customers get access to a secure telemetry cloud for all metrics, events, logs, and traces; powerful full-stack analysis tools; and predictable user-based pricing. New Relic has also curated one of the industry’s largest ecosystems of open source integrations, making it easy for every engineer to get started with observability and use New Relic alongside their other favorite applications.

New Relic Details
Product Website
Languages Supported
English
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Product Description

New Relic is the industry's largest and most comprehensive cloud-based instrumentation platform to help customers create more perfect software.

How do you position yourself against your competitors?

New Relic is the most powerful cloud-based observability platform built to help engineers create more perfect software. It includes a Telemetry Data Platform to ingest, analyze and alert on all your metrics, events, logs, and traces, Full-Stack Observability to easily visualize and troubleshoot your entire software stack in one connected experience, and Applied Intelligence to detect, understand, and resolve incidents faster.

There are five main things that make New Relic different:

✓ Instrument everything with petabyte scale to eliminate blind spots.
✓ Observe everything with unprecedented visibility into your entire estate.
✓ Harness AI & ML to detect failures quickly and reduce alert fatigue.
✓ Build your own tailored visualizations and tap into an ecosystem of custom apps with programmability.
✓ Predictable, usage-based billing that is easy to manage.


Seller Details
Seller
New Relic
Company Website
Year Founded
2008
HQ Location
San Francisco, CA
Twitter
@newrelic
68,477 Twitter followers
LinkedIn® Page
www.linkedin.com
2,827 employees on LinkedIn®
Ownership
NYSE: NEWR
Total Revenue (USD mm)
$599
Description

The New Relic Intelligent Observability Platform helps businesses eliminate interruptions in digital experiences. New Relic is the only AI-strengthened platform to unify and pair telemetry data to provide clarity over your entire digital estate. We move your problem solving past proactive to predictive by processing the right data at the right time to maximize value and control costs. That’s why businesses around the world—including Adidas Runtastic, American Red Cross, Domino’s, GoTo Group, Ryanair, Topgolf, and William Hill—run on New Relic to drive innovation, improve reliability, and deliver exceptional customer experiences to fuel growth.


Kasey K.
KK
Overview Provided by:

Recent New Relic Reviews

SG
Sanket G.Mid-Market (51-1000 emp.)
5.0 out of 5
"Best APM tool for web and mobile application"
Application Performance Monitoring (APM) is fantastic tool. It gives us lot of insights from our production applications. We make decisions of infr...
Кристиан .
К
Кристиан .Enterprise (> 1000 emp.)
5.0 out of 5
"Best Monitoring Solution out there!"
The most comprehensive and full monitoring. Nothing comes even close to the amount of monitoring that is allows!
JW
johnno w.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great SAAS monitoring tool"
NewRelic was super easy to implement and very easy to use and navigate. Before NR we had log files all over the place on different windows VMs, was...
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New Relic Media

New Relic Demo - Telemetry Data Platform
The single source of truth for all your operational data ✓ 300+ agents and integrations, including OpenTelemetry, so you can ingest and store all of your operational data, including logs, in one place ✓ Query with lightning-fast response times ✓ New Relic One + Grafana Dashboards ✓ R...
New Relic Demo - Full-Stack Observability
Visualize, analyze, and optimize your entire software stack from one place ✓ Monitor your distributed services, applications, and serverless functions, no matter how or where they’re developed ✓ Understand what’s happening in your infrastructure, cloud resources, containers, and clusters ...
New Relic Demo - Applied Intelligence
Instantly detect, diagnose, and resolve issues before customers notice ✓ Proactively detect and explain anomalies ✓ Reduce alert fatigue and prioritize the issues that matter most ✓ Diagnose and respond to incidents faster
New Relic Demo - Debug faster with Pixie
Drill down into services without modifying source code, giving you: ✓ Live debugging with no sampling. ✓ Real-time service, DNS, and network flow graphs to show intra-cluster communication and latency. ✓ Flamegraphs to see slow-running code and cluster resource consumption.
New Relic Demo - Get instant, no-code observability
Pixie auto-telemetry monitors every service instantly. And because Pixie is language-agnostic, there’s no instrumentation expertise needed. With Pixie and New Relic's Kubernetes integration, you'll get detailed performance data for: ✓ Kubernetes infrastructure and events ✓ Prometheus metri...
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483 New Relic Reviews

4.4 out of 5
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483 New Relic Reviews
4.4 out of 5
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4.4 out of 5

New Relic Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for New RelicQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Information Technology and Services
UI
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

Extremely poweful and easy to use . Great tool for tracking the performance and health of our platform Review collected by and hosted on G2.com.

What do you dislike about New Relic?

quite expensive if you are using multile modules on a bigger infrastructure Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

Easy to install and use , great APM features , helps a lot with troubleshooting slow transactions Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

It´s an essential tool for teams on call that needs to understand alterts in their apps Review collected by and hosted on G2.com.

Frank M.
FM
Technical Lead
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

Well integrated dashboard with the ability to drill into our software stack to find bottlenecks and areas requiring optimization. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Can be sometimes overwhelming to find what you need and navigate around the myriad features. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Ability to quickly find any issues with performance and network issues. Review collected by and hosted on G2.com.

Verified User in Telecommunications
UT
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about New Relic?

Trends, real-time graphs, easy code configuration, and most importantly user friendly.Not much technical knowledge required to understand the tool Review collected by and hosted on G2.com.

What do you dislike about New Relic?

When it comes to mobile apps of new relic, wif we have one app to check all required information and graphs instead of multiple apps of the same tool, personalization can be improved. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Monitoring to our clients, thruput and response time-based query fixes, and help our clients to get the real-time response times. Review collected by and hosted on G2.com.

Carlos J.
CJ
Senior SRE/DevOps Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about New Relic?

APM, integration with Kubernetes and ease of configuration Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Integration with external metrics servers like Prometheus. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

New Relic One has been helping us to monitor and optimize our platform is compatible with several languages Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

New Relic One has helped us evaluate application performance and monitor the traffic coming into them. We had several benefits both in the experience of our tool and also in saving on IT infrastructure Review collected by and hosted on G2.com.

Sachin M.
SM
Technical Manager
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about New Relic?

NRQL, very similar to SQL, quickly writes to get desired data, create dashboards, or even share the result via quick link. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

There are some limitations to save text data. I would love to store full text or JSON data, it would be great to analyze later. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Try to find out any anomalies from the logs we save to NRQL.

Able to quickly find out issues from analyzing data. Review collected by and hosted on G2.com.

Verified User in Computer Hardware
CC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about New Relic?

It is a platform that provides visibility in technical and business aspects. Allow to reduce the time to detect and fix problems with the environment used Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Sometimes the NR1 support team take a lot of time to resolve bugs reported Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

I made a Business dashboard to expose specific KPIs Review collected by and hosted on G2.com.

PRABHAT M.
PM
Senior Devops Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Seller invite
What do you like best about New Relic?

The APM feature is best , the ease of integration with different providers like aws ec2 , aws rds . Review collected by and hosted on G2.com.

What do you dislike about New Relic?

When compared to DataDog , the price is on a higher side .

the logging portion needs to be improved .

the dashboards needs to be more intuitive .

There is lag in getting live data on dashboard . Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

logging & montoring .

Previously we used to manually login on each ec2 & check logs , but now it has been very useful , but still logging needs to be improved . Review collected by and hosted on G2.com.

Verified User in Internet
UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

You can see all types of info that need to debug a performance issue.

Like Slow Query, Distributed Tracing etc Review collected by and hosted on G2.com.

What do you dislike about New Relic?

I like specialized tools to view slow quey (pg-badger for postgress), distributed logs(Jeager UI).

In new relic, this info is not very precise, Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Distributed Tracing

Load testing

Apdex

Slow Query Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about New Relic?

AI component. Synthetic monitoring & the recent pixie auto-telemetry feature. It's cool. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Service maps don't have a time filter. Rest API support is lacking so far. Review collected by and hosted on G2.com.

Recommendations to others considering New Relic:

If you are looking for a cost-effective & modern, fast-moving & complex digital environment to be monitored for zero downtime, this tool is the best choice. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

We have solved the operational silos so far with observability across teams. Data ingestion cost is cheap & reasonable. Review collected by and hosted on G2.com.

Verified User in Computer Software
IC
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about New Relic?

It provides a detailed view which will help for debugging Review collected by and hosted on G2.com.

What do you dislike about New Relic?

I don't have to say anything about dislike but sometimes it takes some time to load the WebUI Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Java application issue. This provides a full view of the Java application Review collected by and hosted on G2.com.