--- title: New Relic Reviews meta_title: 'New Relic Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 586 reviews by the users' company size, role or industry to find out how New Relic works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 586 scale: '5' date_modified: '2026-08-04' parent_category: name: Monitoring url: https://www.g2.com/categories/monitoring --- # New Relic Reviews **Vendor:** New Relic **Category:** [Application Performance Monitoring (APM) Tools](https://www.g2.com/categories/application-performance-monitoring-apm) **Average Rating:** 4.4/5.0 **Total Reviews:** 586 ## About New Relic New Relic is the all-in-one Intelligent Observability platform built to help engineering and IT teams plan, build, deploy, and run software with confidence. By unifying metrics, events, logs, and traces into a single, secure telemetry cloud, New Relic gives over 25 million engineers real time visibility and AI-powered insights across their entire digital estate, from code to cloud. Designed to replace fragmented point solutions, New Relic consolidates full-stack observability into a single source of truth. The platform brings together Application Performance Monitoring (APM), infrastructure monitoring, log management, digital experience monitoring (DEM), container monitoring, and AIOps into one cohesive interface. Powered by an advanced AI engine, New Relic automatically pairs telemetry data to shift problem solving from reactive debugging to proactive and predictive resolution, helping teams reduce mean time to resolution (MTTR) and eliminate digital disruptions before they impact end users. Equipped with over 500 open source integrations, New Relic seamlessly connects with your existing stack. Coupled with transparent, consumption and user-based pricing, organizations gain full predictability over their costs without sacrificing telemetry depth. ## New Relic Pros & Cons **What users like:** - Users appreciate the **easy and intuitive interface** of New Relic, simplifying navigation and usability significantly. (150 reviews) - Users value the **real-time monitoring** capabilities of New Relic, enhancing their insights and application performance management. (137 reviews) - Users value the **real-time monitoring** capabilities of New Relic, which enhance issue detection and resolution efficiency. (117 reviews) - Users value the **comprehensive observability capabilities** of New Relic, enabling effective monitoring and insight into application performance. (104 reviews) - Users appreciate the **detailed analytics** and customizable dashboards of New Relic, enhancing real-time insights and performance monitoring. (90 reviews) - Users appreciate the **intuitive interface** of New Relic, which enhances their experience with easy-to-use dashboards. (82 reviews) - Alerting System (78 reviews) - Visibility (73 reviews) - Features (72 reviews) - Users value the **easy integrations** with various languages and platforms, enhancing their monitoring capabilities effortlessly. (72 reviews) **What users dislike:** - Users find New Relic's pricing model **expensive** , particularly for teams managing high data volumes or multiple users. (83 reviews) - Users find the **pricing model expensive** for larger teams, particularly when dealing with high data volumes. (68 reviews) - Users find the **steep learning curve** of New Relic challenging, requiring time to fully understand the platform. (66 reviews) - Users find the **complexity** of New Relic's interface and pricing structure daunting, impacting ease of use. (59 reviews) - Users find **difficult learning** curves with NRQL and feature overload, making onboarding and navigation challenging for newcomers. (52 reviews) - Users find the **complex setup** of New Relic to be time-consuming and overwhelming for newcomers. (48 reviews) - Learning Difficulty (44 reviews) - Steep Learning Curve (43 reviews) - Not User-Friendly (37 reviews) - Limited Customization (29 reviews) ## New Relic Reviews ### 1. Real time threat protection:K2 Security Platform **Rating:** 4.0/5.0 stars **Reviewed by:** Haritima D. | Associate Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** October 13, 2023 **What do you like best about New Relic?** It provides threat protection ,cloud based cybersecurity solution which is user friendly and provides application based security which is the main target for vulnerabilties. **What do you dislike about New Relic?** It is just expensive to implement and maintain and configure the setup is complex. They provide limited scope for protection. **What problems is New Relic solving and how is that benefiting you?** The real time threat protection is a field which is solved and is benefiting us. It provides low false positives. ### 2. To identify and troubleshoot issues that customers are experiencing **Rating:** 4.0/5.0 stars **Reviewed by:** Narek.G S. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2023 **What do you like best about New Relic?** It is a powerful application performance monitoring tool that provides real-time insights into the performance of applications, servers, and databases, it's allowing me to quickly identify and troubleshoot issues. **What do you dislike about New Relic?** One thing I dislike about New Relic is its user interface, which can be overwhelming and confusing, particularly for new users. The platform has a lot of features and options, which can make it difficult to navigate and find the information that you need. **What problems is New Relic solving and how is that benefiting you?** It provides real-time visibility into the performance of our digital services, which can help me identify and troubleshoot issues more quickly and also helps me identify trends and patterns in customer behavior, which can inform our support strategies and improve the efficiency and effectiveness of our support team. ### 3. Reliance tool to constantly monitor an application **Rating:** 4.0/5.0 stars **Reviewed by:** Dhavan M. | Education Management, Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2023 **What do you like best about New Relic?** I like the way new relic constantly monitors an application. It is straightforward to integrate in Java-based projects, especially with spring boot applications. New relic also provides secure way of monitoring by only supporting TLSv1.2 **What do you dislike about New Relic?** I can't think of anything which new relic needs to improve **What problems is New Relic solving and how is that benefiting you?** I am using new relic to monitor Spring-boot microservices and new relic is helping me to identify point of failure very easily. Apart from that new relic is also providing other data related to software performance which is helping me for further improvements ### 4. Easiest apm to set up and run **Rating:** 4.5/5.0 stars **Reviewed by:** Anubhav M. | CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2023 **What do you like best about New Relic?** The ease of set up was amazing. Just a few steps and I was good to go. Especially their documentation coverage on different systems is quite thorough. The product is easy enough to understand and vastly improves observability **What do you dislike about New Relic?** The documentation for advanced features is not that detailed. A bit more work on documentation like adding examples would really help. This is only limited to documentation of advanced features though **What problems is New Relic solving and how is that benefiting you?** We didn't have reliable observability in our infra and this made error reporting somewhat opaque for us. Having new relic monitoring everything makes the identification and rectification really important for us. ### 5. New relic is best observability tool . **Rating:** 5.0/5.0 stars **Reviewed by:** Shivam G. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2023 **What do you like best about New Relic?** APM , Custom visualisation ,Availability and error monitoring,Alerts and notifications ,Synthetic monitoring , end to end user monitoring . The best thing it provide full stack observability. **What do you dislike about New Relic?** Nothing to dislike it gives full stack best observability,Everything is alright ! . **What problems is New Relic solving and how is that benefiting you?** Cloud migration solutions,Performance Monitoring ,Application Troubleshooting,Scalability and Capacity Planning ,Cloud Migration and Optimization ,Enhanced Scalability and Resource Optimization ### 6. New Relic is a highly effective monitoring tool that encompasses a wide range of monitoring aspects. **Rating:** 3.5/5.0 stars **Reviewed by:** Eldad S. | Head of Cloud Engineering, Enterprise (> 1000 emp.) **Reviewed Date:** May 28, 2023 **What do you like best about New Relic?** APM tool has excellent visibility into the application; the infrastructure got very good in the last few years, but yet again the Application performance monitoring still is the best feature in the platform also very easy to install and get up running **What do you dislike about New Relic?** Log Management monitoring seems to lack some features, and it's not in the same level as the Application performance monitoring, in addition, lack of good support for incident response and management **What problems is New Relic solving and how is that benefiting you?** Very easy to esplain , utilizing the Application performance monitoring allow us to shift left the monitoring into the developer's hands and let them deal with issues before they get to the production , and in production we can debug issues fast ### 7. Good Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Maxi A. | Enterprise (> 1000 emp.) **Reviewed Date:** May 18, 2023 **What do you like best about New Relic?** The dashboards that you can build are useful. The integration with k8 is good. Custom metrics and integration with Prometheus are useful. **What do you dislike about New Relic?** The UI is a little complex. Sometimes is not clear there are a lot of things to see on the screen to interact. The alert conditions are not clear on how it works. **What problems is New Relic solving and how is that benefiting you?** Sometimes how the alert works are not clear. I have to do a lot of manual test to understand how alerts works with custom metrics. ### 8. Great SOT on site data and errors! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2023 **What do you like best about New Relic?** My team focuses on NR as a data Source of Truth to compare with our own eventing data. This gives us a separate source built with separate data inputs, allowing us to find breakage in our traditional data pipeline. **What do you dislike about New Relic?** The NR interface is very complex, offering a lot of customization and dashboard creation. With this complexity comes a bit of confusion, as it can be difficult to find the data that we need or create new dashboards. **What problems is New Relic solving and how is that benefiting you?** New Relic is solving this issue of Data visibility in our tech stack. We use NR as a separate comparison for our site data and to catch errors on the engineering end. New Relic gives us the high-level oversite on errors to tell us when a tag or new script may have broken something. ### 9. Reviews of newrelic **Rating:** 4.5/5.0 stars **Reviewed by:** Deep C. | Devops engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** March 21, 2023 **What do you like best about New Relic?** Newrelic is the best tool for monitoring the JVM metrics, like response time and infra health. And also help to manage the microservice's health and configure to alert metrics as convenient for the user to run infra smoothly. **What do you dislike about New Relic?** It's very costly, and the new relic has updated the new ui, where we cannot find the metrics by instance (JVM) wise to find out the root cause. Very delayed response time from the support team. Many times also find minor bug. **What problems is New Relic solving and how is that benefiting you?** New relic is helping us find the root cause of service outages and take action before client impact. It's beneficial, and the most trustworthy matrics are the provider. ### 10. New Relic - best infra monitoring tool out there **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** May 24, 2023 **What do you like best about New Relic?** New relic has so many features from api metrics visualization to infra time series data, rpm visualizations , alerts for critical conditions , nrql to visualise data as we need and many more features. One more great feature is the current trend vs historical trend which is provided in apm transaction dashboard **What do you dislike about New Relic?** Since it handles a lot of data loading time is quite low and data beyond 1 month is not available as far as I know. Recently pricing was increased, and smaller companies share accounts to manage the costs. And its integration with spring boot doesn't provide an option to start our own transaction in AOP(aspect oriented programming - typically we wanted to write an annotation to track any method and log its time to new relic) **What problems is New Relic solving and how is that benefiting you?** Infra and application metrics visualisation are extremely important, and new-relic is providing good insights. In comparison to its open source alternatives like promethues coupled with grafana it provies more granular time series data, and nrql(New relic query language) very effective compared to any other query languages. ### 11. Pros and Cons of Using NewRelic **Rating:** 4.5/5.0 stars **Reviewed by:** Asim N. | SDE, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** March 08, 2023 **What do you like best about New Relic?** The good points about newrelic are: 1. Compact, clear, and understandable application overview 2. Real-time tracking and effective alerts 3. Code function level tracing with groups 4. Database latency tracing and each group tracing with respect to different actions **What do you dislike about New Relic?** The bad points about newrelic are: 1. Not suitable to find RCA, but can tell you something is wrong, for example, it can't tell you which line of code is causing the problem 2. Dashboard customization options are not available 3. There are not a lot of metrics it tracks, it just tracks the important ones. **What problems is New Relic solving and how is that benefiting you?** We use New Relic for tracking the application metrics like latency, p95, p99, and mean time, and its dashboard is the first thing we track after any release. It can tell you when something goes wrong, it has alerting policies and can push alerts on the mail and even slack channels which is very useful. ### 12. Amazing monitoring software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** September 11, 2023 **What do you like best about New Relic?** New relic is a widely used monitoring software for network, infrastructure and application. I like how we can set up a script to orchestrate a page load or simple flow with new relic to monitor performance and status of application periodically and alert us when configured rules and metrics are not met so that we can catch any performance issues proactively. Alerting can be done via multiple channels with new relic. Bottle neck identification and troubleshooting are major strength of the product. **What do you dislike about New Relic?** Quite satisfied with New relic and no dislikes **What problems is New Relic solving and how is that benefiting you?** NR is our monitoring software ### 13. One Platform to Rule All! **Rating:** 3.5/5.0 stars **Reviewed by:** Alberto D. | Member, Enterprise (> 1000 emp.) **Reviewed Date:** July 28, 2023 **What do you like best about New Relic?** APM & Infrastructure monitoring in one platform. **What do you dislike about New Relic?** Training pllatform can be ordered in a better way. From 0 to hero is missing. **What problems is New Relic solving and how is that benefiting you?** For the software development team is veryy efficient and fast to use New Relic to debug issues on. the code. ### 14. Exploring users redemption issues as a customer support agent **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Market Research | Mid-Market (51-1000 emp.) **Reviewed Date:** April 06, 2023 **What do you like best about New Relic?** New Relic provides real-time visibility into the performance of your applications and infrastructure, allowing you to quickly identify and resolve issues.The New Relic app allows for collaboration among team members, enabling better communication and faster issue resolution. **What do you dislike about New Relic?** I can tell you that New Relic is a well-respected and widely used application performance monitoring tool that has many useful features and benefits for businesses and organizations. However, like any software or service, it may not be the right fit for everyone, depending on their specific needs and requirements. **What problems is New Relic solving and how is that benefiting you?** New Relic helps to identify and diagnose application performance issues, such as slow page load times, high error rates, and long response times. New Relic provides insights into how applications and infrastructure are performing at scale, helping organizations to identify and resolve issues related to growth and expansion. ### 15. K2 security **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2023 **What do you like best about New Relic?** It provides user friendly and real time threat detection, which is very helpful and protect infra from attacks/threat and vulnerabilities **What do you dislike about New Relic?** Setup and implementation need to be setup for easeness **What problems is New Relic solving and how is that benefiting you?** It provides details about any program or file with malicious features with their location and report quickly so that quick action to mitigate any type of threat can be done ### 16. Easiest to set up and get going **Rating:** 5.0/5.0 stars **Reviewed by:** Tushar M. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2023 **What do you like best about New Relic?** You can trace metrics, logs, and trace APIs across your stack. That does wonders while debugging an issue or monitoring the system's health. **What do you dislike about New Relic?** Pricing for logging and log retention can be comparatively higher than other companies. **What problems is New Relic solving and how is that benefiting you?** Fine-tuning APIs, indirectly it reduce spend on additional server to run more traffic. ### 17. Standard application performance and user behaviour tracking tool for Developers **Rating:** 4.5/5.0 stars **Reviewed by:** Deepak M. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2023 **What do you like best about New Relic?** It's very easy to integrate New Relic into any application, simply put the method calls on various actions in the application, and boom you start receiving the data in the console. **What do you dislike about New Relic?** I've integrated this in React Native Hybrid mobile application and sometimes I faced upgrade issues with the library, and don't know if it impacts the application performance but so far I've not seen any issue in production while using it for Tracking the application analytics. **What problems is New Relic solving and how is that benefiting you?** This application helps us (Developers) to track the application error logs and helps us in improving the application performance and UI by tracking the various metrics related to API calls, User browsing behavior, etc. ### 18. New Relic API Tool **Rating:** 4.0/5.0 stars **Reviewed by:** Mayura D. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2023 **What do you like best about New Relic?** pplication performance monitoring (APM): New Relic offers robust APM capabilities, allowing users to monitor the performance and health of their applications in real time. It provides insights into response times, errors, database queries, and other critical metrics, helping to identify bottlenecks and optimize application performance. **What do you dislike about New Relic?** Pricing and cost: Some users have raised concerns about the pricing structure of New Relic, particularly for larger organizations or projects **What problems is New Relic solving and how is that benefiting you?** Issue detection and resolution: New Relic proactively detects and alerts users about potential issues or anomalies in their applications. It helps identify errors, crashes, slow response times, and other issues that may impact the application's performance or user experience ### 19. NewRelic Reviews **Rating:** 5.0/5.0 stars **Reviewed by:** Vivek P. | Site reliability engineering, Mid-Market (51-1000 emp.) **Reviewed Date:** March 23, 2023 **What do you like best about New Relic?** Easy way to monitor the application metrics and see all the things in visual form on the new relic UI. The best part of it is that you can easily find all the reasons behind any production issue or slowness. **What do you dislike about New Relic?** The support system is also very poor, many times find issues in some APM monitoring and try to reach them to find the solution ASAP but it was not good as we expected. Newrelic new UI is very complicated, compare to the old UI. **What problems is New Relic solving and how is that benefiting you?** To prevent the production outage and slowness by getting the alerts from it. ### 20. Highly customizable and useful monitoring tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2023 **What do you like best about New Relic?** It has robust integrations with other tools and platforms and can be combined with Azure and AWS to monitor all critical information end-to-end. **What do you dislike about New Relic?** Due to the many functions, knowledge is required for customization, and it is challenging to set important indicators and monitoring targets with the skills of engineers alone, so a wide range of expertise is needed if there is only one person in charge. **What problems is New Relic solving and how is that benefiting you?** By using it to monitor error performance in Our web application, you can quickly identify the cause of slow queries and check the error content on New Relic, which can be used for investigating the cause of errors and long-term performance tuning. I use it as a handy tool. ### 21. A great software connecting our entire infrastructure in a single pannel. **Rating:** 3.5/5.0 stars **Reviewed by:** Andrei-Daniel P. | Senior Software Analyst, Information Services, Mid-Market (51-1000 emp.) **Reviewed Date:** June 06, 2023 **What do you like best about New Relic?** Is easy to install on most platforms and gives a great glimpse into how the platforms works. When working with codebases that we may not know, it's incredibly useful for making sure they work as expected. **What do you dislike about New Relic?** When a deployed software has a proxy not monitored in between, it doesn't associate well with the server application and frontend side application. The per full user license is excessive **What problems is New Relic solving and how is that benefiting you?** It allows us to monitor our server and applications to ensure uptime and find improvement and optimizations opportunities ### 22. New Relic for SLA reports **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2023 **What do you like best about New Relic?** I like that I am able to get the reports I need quickly and can export them to excel with the click of a button. I can then use the data as i need. **What do you dislike about New Relic?** That I am not able to tell it a time range for the SLA reports, if I am away and I am late to run the report I may lose the information for a day or two. **What problems is New Relic solving and how is that benefiting you?** We can use new relic for performance monitoring to help track the start time and end time of an issue when a slow down is seen. They can also use it to dial in the cause. ### 23. A guru in analysing and monitoring infrastructure. **Rating:** 5.0/5.0 stars **Reviewed by:** Chirayu D. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 19, 2023 **What do you like best about New Relic?** A very easy to use tool. You can easily implement it. It is easy to integrate New Relic into an existing interface. Updating the code is very seamless. The best crash analysis tool ever. **What do you dislike about New Relic?** Nothing to dislike on New Relic. The dashboard is user friendly and can easily be customized. I love the alerting features in Rew Relic.. They are very timely. **What problems is New Relic solving and how is that benefiting you?** We can easily detect errors in our infrastructure on time and prevent disaster. With Printstacktrace, we can easily figure out issues without the hassle of going though application logs. Realtime monitoring to ensure that data is safe all the time. ### 24. Newrelic Best Observability tool **Rating:** 5.0/5.0 stars **Reviewed by:** Raavi N. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2023 **What do you like best about New Relic?** It is a good observability tool, shows data related to the apm, browser,infrastructure. **What do you dislike about New Relic?** Because of the documentation errors i have faced many problems during the integration, it also sometimes takes time to show the data. **What problems is New Relic solving and how is that benefiting you?** MTTR & MTTD ### 25. New Relic Product Review **Rating:** 5.0/5.0 stars **Reviewed by:** Himanshi S. | Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2023 **What do you like best about New Relic?** Easy to monitor every things like APM,Browser,Infrastructure not only monitoring but it also suggest how to improve the performance of our Application,Infrastructure etc. **What do you dislike about New Relic?** I have faced some glitch while using new relic **What problems is New Relic solving and how is that benefiting you?** MTTR & MTTD ### 26. Value for Money in Application Performance Monitoring **Rating:** 5.0/5.0 stars **Reviewed by:** Muhammad A. | Full-Stack Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 05, 2023 **What do you like best about New Relic?** Everything from Error Monitoring to Application Performance Monitoring, Alerting to Multiple destinations, and Supporting Multiple Cluster Nodes and UI has improved a lot recently. Overall Speed to retrieve and understand any incident is fast no matter how much the size of data pushed to New Relic. **What do you dislike about New Relic?** I like everything about New Relic except the Pricing Model, which is charging per user. If your team size is big then the pricing model should be something very flexible to give access to monitor the health of the application to every single developer. **What problems is New Relic solving and how is that benefiting you?** Application Performance Monitoring, Incident Management, and IT Alerting. Resulting in identifying the potential application bugs in time with the help of a full error stack trace narrowing down the area of interest. ### 27. Newrelic Observability Review **Rating:** 4.5/5.0 stars **Reviewed by:** L Raghavender R. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 12, 2023 **What do you like best about New Relic?** APM, alerting and synthetic monitor and terraform support for entities creation **What do you dislike about New Relic?** Integration, except for the integrations, i pretty cool with all newrelic features **What problems is New Relic solving and how is that benefiting you?** Infra Alerting and creation of applications on newrelic for custom visibility of Obeservability ### 28. Best monitoring solution for an early-stage startup **Rating:** 5.0/5.0 stars **Reviewed by:** Piotr N. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2023 **What do you like best about New Relic?** New Relic's free offering is super-generous. You get access to all the necessary features, including APM, infrastructure monitoring, in context (and more). They cap the ingested data at 100G/month, which is more than enough for you to start off. **What do you dislike about New Relic?** It covers all my infrastructure needs and it's free - really not much negative feedback I can give. **What problems is New Relic solving and how is that benefiting you?** New Relic allows me to understand when my services have an outage and proactively respond to it. ### 29. Using new relic for crash analysis, user journeys, funneling **Rating:** 4.5/5.0 stars **Reviewed by:** Disha J. | Technical Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2023 **What do you like best about New Relic?** New Relic is easy to integrate, updation of code is easy with a single line, new relic dashboard is very user friendly. **What do you dislike about New Relic?** nothing to dislike here but only thing is a person needs to have a basic idea of how to run queries (similar to sql queries). But this can be easily overcome for a new person by keeping a handbook of all the queries to be run to get a report. **What problems is New Relic solving and how is that benefiting you?** Using new relic mostly to identify and debug crashes in production. How and what of a fail case, steps to reproduce that bug is what i use new relic primarily for. ### 30. Maximizing Performance and Monitoring with New Relic **Rating:** 4.0/5.0 stars **Reviewed by:** Sathya N. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 09, 2023 **What do you like best about New Relic?** The real-time performance monitoring and comprehensive insights provided by New Relic are unparalleled, enabling us to optimize our systems and deliver exceptional user experiences. **What do you dislike about New Relic?** I find the pricing structure of New Relic to be a bit complex and potentially costly for small businesses with limited budgets. **What problems is New Relic solving and how is that benefiting you?** New Relic is our go-to monitoring tool for our fintech applications in India. It ensures optimal performance, reliability, and proactive issue resolution, empowering us to deliver exceptional user experiences in the dynamic fintech landscape. ### 31. Great software to do performance analysis **Rating:** 5.0/5.0 stars **Reviewed by:** Ratnesh C. | Software Engineer III, Mid-Market (51-1000 emp.) **Reviewed Date:** July 05, 2023 **What do you like best about New Relic?** I had to find culprits of internal modules taking longer in processing time, and I found anomalies while using new-relic. **What do you dislike about New Relic?** I was unsure how much extra time the new relic was taking, and there was a little less documentation for problems I faced initially. **What problems is New Relic solving and how is that benefiting you?** Distributed tracing was a great feature, that I used and it helped me a lot in getting the anamolies in the system. ### 32. Experiencing New Relic **Rating:** 5.0/5.0 stars **Reviewed by:** Dinesh Babu T. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2023 **What do you like best about New Relic?** APM & BROWSER Monitoring and Alerting process **What do you dislike about New Relic?** There is a glitch sometimes during critical times which I wouldn't say I like. **What problems is New Relic solving and how is that benefiting you?** MTTR & MTTD ### 33. Great Product which meets all your full stack observability needs **Rating:** 5.0/5.0 stars **Reviewed by:** Rishab S. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2023 **What do you like best about New Relic?** Free for personal use user friendly UI great at detecting anomalies **What do you dislike about New Relic?** sometimes it glitches but for only some time **What problems is New Relic solving and how is that benefiting you?** MTTR, MTTD ### 34. Overall review of new relic for me is Good **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2023 **What do you like best about New Relic?** The integrations and the Nrql part the best! And creation of dashboards and the whole observability apm and browser **What do you dislike about New Relic?** Support cases evaluation and the non updated documentations **What problems is New Relic solving and how is that benefiting you?** Its solving the problem of the observability as teams are unable to reach out to the issues in the application if new relic is not there and have to go through many tools! ### 35. Newrelic **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 04, 2023 **What do you like best about New Relic?** Easy to Use we can easy monitor application,system **What do you dislike about New Relic?** some time i face some problem while querying **What problems is New Relic solving and how is that benefiting you?** With the newrelic agent we can easily connect our application or infrastructure with the newrelic and monitor it ### 36. Newrelic is a great tool to monitor your entire application ecosystem **Rating:** 5.0/5.0 stars **Reviewed by:** Diego A. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2023 **What do you like best about New Relic?** Easy to use with intuitive interfaces and many integration options. **What do you dislike about New Relic?** I couldn't get the cross-application trace to work correctly with RabbitMQ **What problems is New Relic solving and how is that benefiting you?** Find issues and monitor performance. ### 37. One source of truth for monitoring in DevOps retrospctive. **Rating:** 5.0/5.0 stars **Reviewed by:** Joseph N. | Software & DevOps Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2023 **What do you like best about New Relic?** New Relics presents itself as one source of truth for mnotoring. Infrastructure and application. **What do you dislike about New Relic?** Having to run the .ini file all the time against ny application commandline **What problems is New Relic solving and how is that benefiting you?** As a DevOps engineer, mean time to recovery is kne of the KPIs and having one source if truth, as New relic all is solved here... Tracing you issues and fixing them. ### 38. Awesome tool for developers to track the application analytics **Rating:** 5.0/5.0 stars **Reviewed by:** Deepak M. | Senior software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2023 **What do you like best about New Relic?** Easy to integrate it into mobile and web applications to track user behavior, application performance and the Console provides a nice and clean UI to see those metrics. **What do you dislike about New Relic?** I don't see any issues so far with the software, This has made it easier for us to track down the application performance analytics, etc. **What problems is New Relic solving and how is that benefiting you?** This helps developers to keep track of how the application is performing in production and if is there any error in the application that needs the attention of the development team. ### 39. New relic review **Rating:** 4.5/5.0 stars **Reviewed by:** Ashish K. | Sr. Database Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** March 24, 2023 **What do you like best about New Relic?** Its a very agile toll for monitring your application databases and microservices. **What do you dislike about New Relic?** Sometimes metrics takes time to refresh and sometimes it shows incorrect data as well. **What problems is New Relic solving and how is that benefiting you?** It is a very vital tool for monitoring and alerts in our organisation. It helps us in getting alarms in advance if anything happens to our system. Also we are able to minotor every single API which again is very useful for system stability. ### 40. Excellent monitoring Tool for you Application **Rating:** 5.0/5.0 stars **Reviewed by:** Smit M. | Senior Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2022 **What do you like best about New Relic?** I like the representation of the information of the Application based on throughput, response time, external service, Error identification. Also, the Error is so accurate with the printstacktrace that we can quickly figure out the issue without going through the application logs. Also, the Custom Attributes help identify the customer transactions based on such attributes and based on that; we can create the dashboard to get all information on our customer transactions. **What do you dislike about New Relic?** As of now there is nothing which i dislike about New relic and that is genuine. Base is you need to know about NRQL. **What problems is New Relic solving and how is that benefiting you?** New Relic helps in solving critical customer issues and finding resolutions to the same w.r.t custom attributes transactions, and also the alert capability helps in getting the alerts through mail, having all the detail information i.e what application is affected, what is the issue, what are the parameters passed by the customer. to our team, which helps in actively solving the issue. We also get the kubernetes information like pod details, image number, how many time it is restarted etc. ### 41. Feature rich observability **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2023 **What do you like best about New Relic?** The extensive options for integration across services and servers which provide easy overview of my product **What do you dislike about New Relic?** complicated setup and hard to estimate the cost of using the product, and hard to find out the UI/setting up useful dashboards **What problems is New Relic solving and how is that benefiting you?** It provides us with a unified platform to gain insight into how our software works across the whole suite, ### 42. Almost great **Rating:** 4.0/5.0 stars **Reviewed by:** Marcos F. | Enterprise (> 1000 emp.) **Reviewed Date:** May 29, 2023 **What do you like best about New Relic?** It's an easy tool to get used when there are problems in prod. I love the shared links **What do you dislike about New Relic?** Sometimes the UI is confusing, reloading pages won't get you in the place you are. **What problems is New Relic solving and how is that benefiting you?** Monitoring ### 43. Awesome observability tools **Rating:** 4.0/5.0 stars **Reviewed by:** Samuel A. | Senior Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2023 **What do you like best about New Relic?** Fast way to get information about deployed code in production **What do you dislike about New Relic?** It can be high cost in case you want all the team with complet access **What problems is New Relic solving and how is that benefiting you?** Keep the team update with alerts about error in the code, and great tool to follow how new code is woking, early detection of errors, timings and alerts ### 44. Best experience with newrelic **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2023 **What do you like best about New Relic?** Mostly I like Newrelic Alerts and AI and Dashboard visualization, and NRQL it's easy to understand query the data and fully satisfied with interface of newrelic. **What do you dislike about New Relic?** It's sometimes hard to understand the integration process and implementation, and sometimes we are not getting the documents for it. **What problems is New Relic solving and how is that benefiting you?** New relic gives the best feature that alerts and ai, which help us to get to know what is going on and we are constantly updated with it, and Newrelic dashboards as well help us know what's going on it. ### 45. Set up monitoring in minutes **Rating:** 4.0/5.0 stars **Reviewed by:** Sudarshan D. | Cloud Infra Cost Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2023 **What do you like best about New Relic?** Easy to get started and tons of useful custom metrics to monitor the application/servers effectively **What do you dislike about New Relic?** the volume of data it ingests is sometimes on the higher side what I felt, that might increase the costs. I believe there should be ways to reduce the same **What problems is New Relic solving and how is that benefiting you?** Lots of custom metrics provided for server level monitoring helps to identify/troubleshoot the issues quickly. On the app monitoring side, it becomes easy to find the culprit with. ### 46. Great security **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2023 **What do you like best about New Relic?** User friendly it does it's work blocks and notifies about the malware **What do you dislike about New Relic?** UX can be improved and also the features **What problems is New Relic solving and how is that benefiting you?** For protection of the firewalls and also the safety of the system ### 47. Best tracing and logging service out there **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2023 **What do you like best about New Relic?** Easily create dashboards, query and compare metrics and logs, near realtime events, APM and distributed tracing, everything a modern web application needs in one suite of tools. **What do you dislike about New Relic?** Sending events our side the platform can incur extra costs. **What problems is New Relic solving and how is that benefiting you?** Distributed tracing and logging. Easy to trace and locate issue between services. ### 48. K2 is light weight and great vulnerability software for cyber attacks. **Rating:** 4.5/5.0 stars **Reviewed by:** Jagat P. | IT Manager, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** March 09, 2023 **What do you like best about New Relic?** It is lightweight, easy to implement and use, and helps track many vulnerabilities. Also, it can be implemented on-premises, cloud or in hybrid environments. Also, it is one of a kind to enforce Optimized Control Flow Integrity (OCFI) technology. **What do you dislike about New Relic?** It is a bit tedious to manage, it has some minor glitches, and K2's support for the DevOps team is weak. But other than it is a great new tool for the zero-day attack. **What problems is New Relic solving and how is that benefiting you?** It tracks down most of the significant vulnerabilities, has negligible false positive alerts, and has one-of-a-kind Optimized Control Flow Integrity (OCFI) technology. ### 49. Gives a clear visibility of the overall system **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2023 **What do you like best about New Relic?** Get all things in one place to debug and monitor your whole system **What do you dislike about New Relic?** Cost is very high for a small company like us **What problems is New Relic solving and how is that benefiting you?** Helped in checking and improving the latency of our system. Helped in figuring out slow queries. ### 50. Experience with New Relic **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2023 **What do you like best about New Relic?** It is very easy to use and understand. structure is simple. **What do you dislike about New Relic?** Almost everything is fine but New Relic update the UI which is sometimes take time to understand. **What problems is New Relic solving and how is that benefiting you?** It is very easy to set up alerts and give destination to the alerts. It is gather the data in one location which very easy to understand. Ex : Log, Error, Trace, etc. ## New Relic Discussions - [What is full stack visibility?](https://www.g2.com/discussions/what-is-full-stack-visibility) - 2 comments - [What is New Relic tool used for?](https://www.g2.com/discussions/what-is-new-relic-tool-used-for) - 1 comment - [View New Relic pricing details and edition comparison](https://www.g2.com/products/new-relic/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-04+09%3A24%3A15+-0500&secure%5Bsession_id%5D=6aad55ef-a3a3-4f6f-841d-15708d493642&secure%5Btoken%5D=ab0c44834e6210c5ce329bb04afa7850f6c1bb0997f54b44940fde9bdc7b3c4a&format=llm_user) ## New Relic Integrations - [Amazon ElastiCache](https://www.g2.com/products/amazon-elasticache/reviews) - [Android](https://www.g2.com/products/android/reviews) - [AWS CloudFormation](https://www.g2.com/products/aws-aws-cloudformation/reviews) - [AWS Lambda](https://www.g2.com/products/aws-lambda/reviews) - [Azure Boards](https://www.g2.com/products/azure-boards/reviews) - [Azure Kubernetes Service (AKS)](https://www.g2.com/products/azure-kubernetes-service-aks/reviews) - [Databricks](https://www.g2.com/products/databricks/reviews) - [Docker](https://www.g2.com/products/docker-inc-docker/reviews) - [Elasticsearch](https://www.g2.com/products/elastic-elasticsearch/reviews) - [Elastic Stack](https://www.g2.com/products/elastic-stack/reviews) - [Grafana Labs](https://www.g2.com/products/grafana-labs/reviews) - [IBM Terraform (formerly HashiCorp Terraform)](https://www.g2.com/products/ibm-terraform-formerly-hashicorp-terraform/reviews) - [Java runtime with Tomcat8 (Amazon Linux)](https://www.g2.com/products/java-runtime-with-tomcat8-amazon-linux/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Kubernetes](https://www.g2.com/products/kubernetes/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [MongoDB](https://www.g2.com/products/ibm-mongodb/reviews) - [MySQL](https://www.g2.com/products/mysql/reviews) - [Node.js](https://www.g2.com/products/node-js/reviews) - [PagerDuty](https://www.g2.com/products/pagerduty/reviews) - [Python](https://www.g2.com/products/python/reviews) - [SaaS](https://www.g2.com/products/saas/reviews) - [Slack](https://www.g2.com/products/slack/reviews) ## New Relic Features **Experience** - Real-Time Monitoring - Session Replay - Behavioral Analysis **Monitoring** - Usage Monitoring - Database Monitoring - API Monitoring - Real-Time Monitoring - Cloud Infrastructure Monitoring - Security and Compliance Monitoring **Monitoring** - Constant Monitoring - Timely Alerts - TIcket Accuracy - AI Monitoring **Functionality** - Artificial Intelligence - Machine Learning - Systems Monitoring **Visibility** - Dashboards and Visualizations - Alerts and Notifications - Reporting **Visibility ** - Dashboards and Visualizations - Alerts and Notifications - Reporting **Data Preparation** - Data Sources - Indexing - Automated Tagging - Data Blending **Monitoring** - Performance Baselines - Performance Analysis - Performance Monitoring - AI/ML Assistance - Multi-System Monitoring **Alerts management** - Multi-mode alerts - Opimization alerts - Incident alerts **Generative AI** - AI Text Generation **Telemetry Collection & Ingestion - Observability** - Multi-Telemetry Ingestion - OpenTelemetry Support **Agentic AI - Digital Experience Monitoring (DEM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Observability Software** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Reliability Objectives & Service Operations - AI SRE Tools** - Intelligent On-Call Workflows - Error Budget Tracking - SLI & SLO Management - Service Health Modeling & Reporting **Management** - Content Management - Alerts - Budget Analysis **Administration** - Activity Monitoring - Multi-Cloud Management - Automation - Auto-Scaling & Resource Optimization **Management Tools** - Ticket Assignment - Standardization - Lifecycle Visualization **Issue Resolution** - Root Cause Identification - Proactive Identification - Resolution Guidance **Monitoring and Management** - Automation - Performance Baseline - Real-Time Monitoring **Monitoring and Management** - Multi-Server Management - Automation - Performance Baseline - Real-Time Monitoring - Immediate Alert Notification - Proactive Server Monitoring Software **Analysis** - Track Trends - Detect Anomalies - Metric and Event Data - Search - Alerts - Live Tail **Response** - Dashboards and Visualization - Incident Alerting - Root Cause Analysis (RCA) **Monitoring** - Resource utilization - Real-time monitoring - Performance baseline - API monitoring **Visualization & Dashboards - Observability** - Service Dependency Mapping - Unified Dashboard - Trace Visualization **Agentic AI - IT Alerting** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **AI Detection & Signal Quality - AI SRE Tools** - Cross-Telemetry Correlation - Change-Aware Detection - Adaptive Anomaly Detection - Alert Correlation & Noise Reduction **Automation** - Resolution automation - Automation **Performance** - Uptime Monitoring - Performance Monitoring - Issue Tracking - Resource Monitoring **Analysis** - Reporting - Dashboards and Visualizations - Spend Forecasting and Optimization **Management** - System Integration - Alerting - Reporting **Visualization** - Dashboards - Data Discovery **Cloud environment support** - Server Monitoring For Cloud Deployments - Software Scaling **Generative AI** - AI Text Generation - AI Text Summarization **Correlation & Root Cause Analysis - Observability** - Cross-Telemetry Correlation - Root Cause Detection - Intelligent Alerting **Agentic AI - Application Performance Monitoring (APM)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Log Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Investigation & Root Cause Analysis - AI SRE Tools** - Guided Incident Investigation - Live Debugging in Production - AI Root Cause Analysis - Runtime-Verified Root Cause Analysis **Analysis** - Search - Reporting - Visualization - Track trends **Generative AI** - AI Text Generation - AI Text Summarization **Scalability & Ecosystem Integration - Observability** - Kubernetes Monitoring - Hybrid/Multi-Cloud Support **Agentic AI - Incident Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Log Analysis** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Cloud Infrastructure Monitoring** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Server Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Automation & Platform Controls - AI SRE Tools** - Automated Runbook & Workflow Execution - Human-in-the-Loop Remediation - Integration, APIs & Secure Access Controls - AI-Assisted Code Fix Generation **Issue Resolution** - Root cause identification - Resolution guidance - Proactive identification **AI Features - Observability** - Predictive Insights - AI-Generated Incident Summaries - AI Anomaly Detection **Agentic AI - AIOps Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **AI Automation - Cloud Infrastructure Monitoring** - AI-Powered Anomaly Detection - AI-Driven Insight Recommendations **Performance** - Real User Monitoring (RUM) - Second by Second Metrics **Functionality** - Synthetic Monitoring - Dynamic Transaction Mapping - Load Balancing - Cloud Observability ## Top New Relic Alternatives - [Dynatrace](https://www.g2.com/products/dynatrace/reviews) - 4.5/5.0 (1,234 reviews) - [Datadog](https://www.g2.com/products/datadog/reviews) - 4.4/5.0 (715 reviews) - [IBM Instana](https://www.g2.com/products/ibm-instana/reviews) - 4.4/5.0 (469 reviews)