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New Relic Reviews & Product Details - Page 10

New Relic Overview

What is New Relic?

New Relic invented cloud APM for application engineers. Today it is a leader in observability and source of truth for all engineers to make decisions with data across their entire software stack and the software life cycle. There are an estimated 25 million engineers in the world across more than 25 distinct functions. As every company becomes a software company, engineers are using New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. Only New Relic provides an all-in-one platform that is built and sold as a unified experience. With New Relic, customers get access to a secure telemetry cloud for all metrics, events, logs, and traces; powerful full-stack analysis tools; and predictable user-based pricing. New Relic has also curated one of the industry’s largest ecosystems of open source integrations, making it easy for every engineer to get started with observability and use New Relic alongside their other favorite applications.

New Relic Details
Product Website
Languages Supported
English
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Product Description

New Relic is the industry's largest and most comprehensive cloud-based instrumentation platform to help customers create more perfect software.

How do you position yourself against your competitors?

New Relic is the most powerful cloud-based observability platform built to help engineers create more perfect software. It includes a Telemetry Data Platform to ingest, analyze and alert on all your metrics, events, logs, and traces, Full-Stack Observability to easily visualize and troubleshoot your entire software stack in one connected experience, and Applied Intelligence to detect, understand, and resolve incidents faster.

There are five main things that make New Relic different:

✓ Instrument everything with petabyte scale to eliminate blind spots.
✓ Observe everything with unprecedented visibility into your entire estate.
✓ Harness AI & ML to detect failures quickly and reduce alert fatigue.
✓ Build your own tailored visualizations and tap into an ecosystem of custom apps with programmability.
✓ Predictable, usage-based billing that is easy to manage.


Seller Details
Seller
New Relic
Company Website
Year Founded
2008
HQ Location
San Francisco, CA
Twitter
@newrelic
68,477 Twitter followers
LinkedIn® Page
www.linkedin.com
2,827 employees on LinkedIn®
Ownership
NYSE: NEWR
Total Revenue (USD mm)
$599
Description

The New Relic Intelligent Observability Platform helps businesses eliminate interruptions in digital experiences. New Relic is the only AI-strengthened platform to unify and pair telemetry data to provide clarity over your entire digital estate. We move your problem solving past proactive to predictive by processing the right data at the right time to maximize value and control costs. That’s why businesses around the world—including Adidas Runtastic, American Red Cross, Domino’s, GoTo Group, Ryanair, Topgolf, and William Hill—run on New Relic to drive innovation, improve reliability, and deliver exceptional customer experiences to fuel growth.


Kasey K.
KK
Overview Provided by:

Recent New Relic Reviews

SG
Sanket G.Mid-Market (51-1000 emp.)
5.0 out of 5
"Best APM tool for web and mobile application"
Application Performance Monitoring (APM) is fantastic tool. It gives us lot of insights from our production applications. We make decisions of infr...
Кристиан .
К
Кристиан .Enterprise (> 1000 emp.)
5.0 out of 5
"Best Monitoring Solution out there!"
The most comprehensive and full monitoring. Nothing comes even close to the amount of monitoring that is allows!
JW
johnno w.Small-Business (50 or fewer emp.)
5.0 out of 5
"Great SAAS monitoring tool"
NewRelic was super easy to implement and very easy to use and navigate. Before NR we had log files all over the place on different windows VMs, was...
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New Relic Media

New Relic Demo - Telemetry Data Platform
The single source of truth for all your operational data ✓ 300+ agents and integrations, including OpenTelemetry, so you can ingest and store all of your operational data, including logs, in one place ✓ Query with lightning-fast response times ✓ New Relic One + Grafana Dashboards ✓ R...
New Relic Demo - Full-Stack Observability
Visualize, analyze, and optimize your entire software stack from one place ✓ Monitor your distributed services, applications, and serverless functions, no matter how or where they’re developed ✓ Understand what’s happening in your infrastructure, cloud resources, containers, and clusters ...
New Relic Demo - Applied Intelligence
Instantly detect, diagnose, and resolve issues before customers notice ✓ Proactively detect and explain anomalies ✓ Reduce alert fatigue and prioritize the issues that matter most ✓ Diagnose and respond to incidents faster
New Relic Demo - Debug faster with Pixie
Drill down into services without modifying source code, giving you: ✓ Live debugging with no sampling. ✓ Real-time service, DNS, and network flow graphs to show intra-cluster communication and latency. ✓ Flamegraphs to see slow-running code and cluster resource consumption.
New Relic Demo - Get instant, no-code observability
Pixie auto-telemetry monitors every service instantly. And because Pixie is language-agnostic, there’s no instrumentation expertise needed. With Pixie and New Relic's Kubernetes integration, you'll get detailed performance data for: ✓ Kubernetes infrastructure and events ✓ Prometheus metri...
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483 New Relic Reviews

4.4 out of 5
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483 New Relic Reviews
4.4 out of 5
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4.4 out of 5

New Relic Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for New RelicQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Verified User in Marketing and Advertising
IM
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

My team focuses on NR as a data Source of Truth to compare with our own eventing data. This gives us a separate source built with separate data inputs, allowing us to find breakage in our traditional data pipeline. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

The NR interface is very complex, offering a lot of customization and dashboard creation. With this complexity comes a bit of confusion, as it can be difficult to find the data that we need or create new dashboards. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

New Relic is solving this issue of Data visibility in our tech stack. We use NR as a separate comparison for our site data and to catch errors on the engineering end. New Relic gives us the high-level oversite on errors to tell us when a tag or new script may have broken something. Review collected by and hosted on G2.com.

Deep C.
DC
Devops engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

Newrelic is the best tool for monitoring the JVM metrics, like response time and infra health. And also help to manage the microservice's health and configure to alert metrics as convenient for the user to run infra smoothly. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

It's very costly, and the new relic has updated the new ui, where we cannot find the metrics by instance (JVM) wise to find out the root cause. Very delayed response time from the support team. Many times also find minor bug. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

New relic is helping us find the root cause of service outages and take action before client impact. It's beneficial, and the most trustworthy matrics are the provider. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

New relic has so many features from api metrics visualization to infra time series data, rpm visualizations , alerts for critical conditions , nrql to visualise data as we need and many more features. One more great feature is the current trend vs historical trend which is provided in apm transaction dashboard Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Since it handles a lot of data loading time is quite low and data beyond 1 month is not available as far as I know. Recently pricing was increased, and smaller companies share accounts to manage the costs. And its integration with spring boot doesn't provide an option to start our own transaction in AOP(aspect oriented programming - typically we wanted to write an annotation to track any method and log its time to new relic) Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Infra and application metrics visualisation are extremely important, and new-relic is providing good insights. In comparison to its open source alternatives like promethues coupled with grafana it provies more granular time series data, and nrql(New relic query language) very effective compared to any other query languages. Review collected by and hosted on G2.com.

Asim N.
AN
SDE
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

The good points about newrelic are:

1. Compact, clear, and understandable application overview

2. Real-time tracking and effective alerts

3. Code function level tracing with groups

4. Database latency tracing and each group tracing with respect to different actions Review collected by and hosted on G2.com.

What do you dislike about New Relic?

The bad points about newrelic are:

1. Not suitable to find RCA, but can tell you something is wrong, for example, it can't tell you which line of code is causing the problem

2. Dashboard customization options are not available

3. There are not a lot of metrics it tracks, it just tracks the important ones. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

We use New Relic for tracking the application metrics like latency, p95, p99, and mean time, and its dashboard is the first thing we track after any release. It can tell you when something goes wrong, it has alerting policies and can push alerts on the mail and even slack channels which is very useful. Review collected by and hosted on G2.com.

Verified User in Consulting
UC
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

New relic is a widely used monitoring software for network, infrastructure and application. I like how we can set up a script to orchestrate a page load or simple flow with new relic to monitor performance and status of application periodically and alert us when configured rules and metrics are not met so that we can catch any performance issues proactively. Alerting can be done via multiple channels with new relic. Bottle neck identification and troubleshooting are major strength of the product. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Quite satisfied with New relic and no dislikes Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

NR is our monitoring software Review collected by and hosted on G2.com.

AD
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about New Relic?

APM & Infrastructure monitoring in one platform. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Training pllatform can be ordered in a better way. From 0 to hero is missing. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

For the software development team is veryy efficient and fast to use New Relic to debug issues on. the code. Review collected by and hosted on G2.com.

Verified User in Market Research
UM
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

New Relic provides real-time visibility into the performance of your applications and infrastructure, allowing you to quickly identify and resolve issues.The New Relic app allows for collaboration among team members, enabling better communication and faster issue resolution. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

I can tell you that New Relic is a well-respected and widely used application performance monitoring tool that has many useful features and benefits for businesses and organizations. However, like any software or service, it may not be the right fit for everyone, depending on their specific needs and requirements. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

New Relic helps to identify and diagnose application performance issues, such as slow page load times, high error rates, and long response times. New Relic provides insights into how applications and infrastructure are performing at scale, helping organizations to identify and resolve issues related to growth and expansion. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

It provides user friendly and real time threat detection, which is very helpful and protect infra from attacks/threat and vulnerabilities Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Setup and implementation need to be setup for easeness Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

It provides details about any program or file with malicious features with their location and report quickly so that quick action to mitigate any type of threat can be done Review collected by and hosted on G2.com.

Tushar  M.
TM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Incentivized Review
What do you like best about New Relic?

You can trace metrics, logs, and trace APIs across your stack. That does wonders while debugging an issue or monitoring the system's health. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

Pricing for logging and log retention can be comparatively higher than other companies. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

Fine-tuning APIs, indirectly it reduce spend on additional server to run more traffic. Review collected by and hosted on G2.com.

DM
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about New Relic?

It's very easy to integrate New Relic into any application, simply put the method calls on various actions in the application, and boom you start receiving the data in the console. Review collected by and hosted on G2.com.

What do you dislike about New Relic?

I've integrated this in React Native Hybrid mobile application and sometimes I faced upgrade issues with the library, and don't know if it impacts the application performance but so far I've not seen any issue in production while using it for Tracking the application analytics. Review collected by and hosted on G2.com.

What problems is New Relic solving and how is that benefiting you?

This application helps us (Developers) to track the application error logs and helps us in improving the application performance and UI by tracking the various metrics related to API calls, User browsing behavior, etc. Review collected by and hosted on G2.com.