Bonterra Network for Good Reviews & Product Details

I love that Bonterra NFG provides timely support. They also continue to release new features that are helping persevere time and allow us to be more proficient. Review collected by and hosted on G2.com.

There aren't a lot of dislikes I have about Bonterra NFG. I would love to see them add a feature that allows manual donations to have an automatic email sent to the donor of it's input. Review collected by and hosted on G2.com.

I really appreciate being able to look at historical donor data with Bonterra Network for Good. It's helpful to know what donors have given, when they've given, and in honor of whom. I also find it extremely useful and user-friendly for managing our fundraising events, like setting up sponsorships and ticket sales. Review collected by and hosted on G2.com.

In the event space of the software, on the user's end, it was not super user friendly. We had some feedback from people who came to our event that said that the logging in and registration process was confusing. I think that on the user end, people purchasing tickets and bidding on silent auction items, that experience could be improved to be a little bit more user friendly, especially for older folks who don't typically use that type of stuff. Review collected by and hosted on G2.com.

I like that Bonterra Network for Good is live, which lets us see donations in real time. We can also update our accounts with checks or direct deposits and see all transactions live. It's valuable because we can track our progress weekly or monthly, and it helps us manage our monthly budget. The system allows better engagement with donors by facilitating timely communication and fundraising actions. Additionally, transitioning to Bonterra was easy, with helpful videos and AI features that answer questions instantly, making it a user-friendly experience. Review collected by and hosted on G2.com.

I'm not always happy with the way the features for pulling stats and understanding lapsed donors work. These features are not very easy or user-friendly to get out of Bonterra Network for Good. I think this might have to do with how Bonterra and Network communicate about how the money is being dispersed into our account. Review collected by and hosted on G2.com.

I like that Bonterra Network for Good is easy to use and that it has templates available so you don't have to start from scratch. I enjoy being able to create any type of content, such as blogs or newsletters for the community. I also like that donations can be created easily. Additionally, the initial setup was good and quick, and the Bonterra team helped me resolve an issue to log into my profile. Review collected by and hosted on G2.com.

I would like to be able to modify the templates more; there are some that do not allow modification as I would like. For example, add images where I want, be able to create and modify images. Review collected by and hosted on G2.com.

Network for Good is very helpful in the way that it collects donations and handles my donor lists and makes it easier for me to send out thank you letters to them. Review collected by and hosted on G2.com.

I think the least helpful thing is that when you are creating an event or making a letter or email, it doesn't explain enough what each function does as you are creating it, so I end up skipping a lot of it. Review collected by and hosted on G2.com.

I use Bonterra Network for Good because it's simple to use and automates a lot of functions that save a significant amount of time, especially for donor management. This automation streamlines many tasks, allowing me to focus on other important areas of our operations. I also find it very beneficial for tracking donations and donor communications. The system effectively maintains our records of donor donations and the history of when people donate, providing a comprehensive view of our fundraising efforts. Furthermore, it provides templates for fundraising emails and automatically sends thank you messages to donors, ensuring that our communication is both effective and efficient. The donation processing capability is another feature that I appreciate, as it helps manage the financial aspects seamlessly. Overall, the system's ease of use and time-saving automation features are what I like most about Bonterra Network for Good. Review collected by and hosted on G2.com.

I find that the templates for the donation page are limiting in terms of customization options. There are constraints on how much I can customize, particularly regarding images and text formatting for things like donation impact statements. Additionally, the email creation software can be quite tricky to use, limiting my ability to do all the customization that I desire. Review collected by and hosted on G2.com.

I highly appreciate Bonterra Network for Good's email capability and donor information capability, finding them exceptionally easy to use and effectively integrated. This seamless incorporation significantly enhances my fundraising efforts by streamlining communication and providing comprehensive donor insights. Additionally, the initial setup process was impressively straightforward, as the platform handled data migration smoothly, facilitating a hassle-free transition to the new system. This positive experience is further supported by my high likelihood of recommending Bonterra Network for Good to others, reflecting my confidence in its features and benefits. Review collected by and hosted on G2.com.

I dislike the reliability of the system. It poses challenges in maintaining consistent performance, which is crucial for my fundraising activities. Unreliable systems can lead to disruptions in donor stewardship and affect overall productivity. Review collected by and hosted on G2.com.

I particularly like how the contact and giving section are organized. For example, in the contact section you can (without having to go into the contact information) send a video, an email, write a letter or mark as acknowledged. It is easy to find information. Review collected by and hosted on G2.com.

Filters are not user friendly, particularly selection a custom date. Review collected by and hosted on G2.com.

I appreciate the functionalities provided by Bonterra Network for Good, including the CRM capabilities that help manage donor information and their contributions, both in-kind and monetary. I love the campaign and event management features that allow me to run campaigns, manage ticket sales for events, and have these seamlessly integrate with the CRM, ensuring all event information is transferred automatically. The ability to maintain ongoing communication and touchpoints with our donors is highly beneficial as it supports our organization's engagement efforts. Furthermore, I value the recent inclusion of AI, which has the potential to greatly enhance ease of reporting once further optimized, allowing for quicker access to data and insights needed for tasks like constructing reports for donor management. At this time, AI tool was not able to successfully pull this report for me. The ability to handle mass email and text communications within one platform is incredibly advantageous. I consistently recommend Bonterra Network for Good on various platforms, committees, and partnerships due to these valuable capabilities and the platform’s forward-thinking direction in donor engagement and relationship management. Review collected by and hosted on G2.com.

I find it challenging that there is a lack of user-friendly reporting functionalities within the system itself. Having to export data to Excel spreadsheets for further manipulation is cumbersome and inefficient, especially with over 5,000 donors in the management system. This process not only causes confusion but also introduces possibilities for human error. Additionally, the current AI integration has limitations, as it cannot yet produce specific reports, such as those needed for annual appeals (mass mail out process i need all donors (donations/ticket purchases/etc.) with mailing addresses present that have given within the last 3 years to our organization and include all major lifetime donors with mailing addresses ($5,000 and up) in one comprehensive report. There is no streamlined user-friendly reporting that can handle this request without spending hours reviewing Excel Spreadsheets. Furthermore, relying on third parties for verifying mailing addresses and manipulating data further complicates our workflow. Review collected by and hosted on G2.com.

I like the ease of use of Bonterra Network for Good. It makes everything I need to do easy and streamlined, allowing me to accomplish tasks quickly and efficiently. Review collected by and hosted on G2.com.

Sometimes, when creating various newsletters, there are some errors that come up that are difficult to work around. Review collected by and hosted on G2.com.