I like how it is wasy to navigate and the option it gives to edit the invoice/credit memo we create. Review collected by and hosted on G2.com.

The things that can be improved in using Netsuite are the options to give when editing. Example is when editing a posted payment, it doesn't give option anymore to check the Credits Tab. When editing a posted payment as well, the amount you input in the 'discount' column and 'applied' column will be different so if you click EDIT, (for example you want to edit the Memo or date in the upper part), you need to edit the whole thing if you input different amount in discount and apply. When posting as well a lot of invoices with Chargebacks, there's a time that it was loading for so long then the work we've done was refreshed so we need to do it again. Review collected by and hosted on G2.com.

I like this product because all the accounting and financial functions are there. We have the capability to automate and further expand what we do as a company for accounting and financials. It's also nice to dabble into financial budgeting and planning for the future. The auto-match feature for our banking information is a huge win, saving us time by not having to manually match transactions, invoices, and journals. Review collected by and hosted on G2.com.

Our financial budgeting and reporting capabilities in NetSuite are quite limited. We have to resort to using external tools like Excel for these tasks, which is cumbersome since the data is already in NetSuite. It would be nicer if NetSuite had more flexibility in reporting. Review collected by and hosted on G2.com.

I like that we can customize NetSuite to better suit our needs with workflows and scripts. Workflows help automate approvals, status updates, and notifications, which reduces manual work and ensures consistency across transactions and subsidiaries. Scripts allow us to handle more complex logic to adapt to different subsidiaries' specific operational processes. Review collected by and hosted on G2.com.

I think NetSuite is hard core in many aspects and not flexible enough. Like saved searches, reports, the database behind only allows connecting two directly linked records. Also, the home dashboards are limited to certain customizations. Review collected by and hosted on G2.com.

I like that all of NetSuite's features share the same database. This is really valuable for us as it supports our goal of moving as many processes as possible towards automation and helps reduce human error and slowness. The central database serves as the core on which our process optimization is built. Review collected by and hosted on G2.com.

Building reports is complicated, especially when we want to join data. The system as a whole is often slow, with pages taking 30 seconds to load. The UI uses too much space on unnecessary information and hides common information behind menus that need more backend calls. We have to pull data out to Excel or OneDrive because of weak reporting and awkward document management. We had to contract with third parties for small improvements and sign up for an ACS contract to ease setup difficulties. There are hundreds of fields with overlapping names, making it hard to search. Accessible documentation and the ability to run SQL or SuiteQL queries would make generating reports easier. Review collected by and hosted on G2.com.

I appreciate that NetSuite is the whole accounting package, providing an end-to-end solution from initial journal entries to board reporting. It covers all aspects of accounting, which is really comprehensive. I find that it mostly reduces manual effort, especially for accounts payable, as we can utilize a lot of the automation features. I like that revenue recognition is automated, allowing us to streamline processes as much as we can. The use of APIs to feed other tools into NetSuite helps all the entries to flow easily into the accounting tool and produce reports efficiently off the back of that. Additionally, switching to NetSuite supported our growth as we needed a tool to support scalability and growth. Review collected by and hosted on G2.com.

There's a lot of features within NetSuite that I'm not aware of. It's well hidden within the tool, and sometimes it's difficult to find some of the new features just because of the layout. If there's going to be a new launch, they should drop us an email, an easy-to-read email with what the latest launches are and how we can benefit from them. Maybe a short video as well to show how some of these features can be used. I think that'll be really useful. Review collected by and hosted on G2.com.

What I like best about NetSuite is its ability to bring all business processes into one unified platform, providing real-time visibility and control.

Its automation capabilities reduce manual effort, improve accuracy, and increase efficiency.

I also enjoy its flexibility, which allows businesses to customize workflows and scale as they grow. Review collected by and hosted on G2.com.

Sometimes it takes a long time to load, especially when there are scripts. Review collected by and hosted on G2.com.

I work as a NetSuite consultant and have seen a great improvement in accounting system reliability and data enhancement for customers I've supported. I like how NetSuite provides a comforting experience by managing everything from Order to Cash Transactions and Procure to Pay orders, with all transactions impacting the General Ledger. The flexibility of NetSuite as a tool stands out to me, particularly the custom fields and custom segments. The connection throughout transactional points and the strong reporting capabilities are impressive, capturing and organizing information effectively. I also appreciate the ability to send notifications and communicate approvals and active work to users, which is a great advantage. The combination of out-of-the-box solutions with customization that adapts to specific use cases, plus robust reporting, makes it an essential tool for my clients. Review collected by and hosted on G2.com.

I believe NetSuite could have created a more user-friendly UI. The one in place usually relies on a steeper learning curve that usually takes time and effort for the client to adopt effectively and rapidly. Review collected by and hosted on G2.com.

I appreciate that NetSuite provides end-to-end integration across financials, billing, and revenue management, which reduces manual work and improves accuracy. I find the real-time reporting and dashboards valuable as they allow me to quickly access up-to-date financial data and customize reports, helping in making informed decisions and tracking key metrics. The flexibility in handling complex billing scenarios such as subscriptions, renewals, and usage-based billing is also a standout feature. Additionally, the platform is powerful and highly customizable, making the initial setup a positive experience. Review collected by and hosted on G2.com.

NetSuite could be improved in system performance as certain processes or large reports can sometimes be slow with high data volumes. I'd like faster processing for saved searches and reports, background processing for heavy tasks, and improved dashboard refresh speeds. Review collected by and hosted on G2.com.

NetSuite has good reporting. We have also liked the integrations with Netgain. Review collected by and hosted on G2.com.

NetSuite is very expensive for our small team, and it’s hard to justify the cost at our size. Review collected by and hosted on G2.com.

NetSuite, as a cloud solution, is an ideal fit for my organization. It’s user-friendly and makes it easy to access readily available data when I need it. Review collected by and hosted on G2.com.

NetSuite's WMS didn't meet all requirements for us like RF Smart does.

NetSuite doesn't have a built in TMS.

Sometimes the data centers go down too long. Review collected by and hosted on G2.com.