Very easy to use, possibly the best cloud-based software have ever used. Having access to the connectors (Amazon, Walmart.com and Shopify) has made our operations much simpler Review collected by and hosted on G2.com.

Not much really - maybe a little on the high side from a cost standpoint Review collected by and hosted on G2.com.

NetSuite allows our company one central, streamlined ERP system for our employees to utilize. Where NetSuite has its limits, it integrates well with third party companies. We use it with Blend ERP and RF Smart. The consultants are very knowledgeable and eager to help build out what we need for customizations. They do their best to work within the original SOW and use native NetSuite solutions to workflows before talking custom solutions. Additional costs for custom scripts have been reasonable. I found the implementation process invaluable; the consulting team walks you through every piece and provides instruction on how to configure and customize the system yourself. MyLearn also has videos on how to do pretty much everything. I started as a beginner and now I'm a more advanced user; I use admin role and edit our advanced PDFs, customize transaction forms, and manage list data with csv imports on a regular basis. The thing that surprised me the most is the translation functions. Any language is available to the user. That includes system use and most of the MyLearn videos. Overall, I would recommend NetSuite as a solid ERP solution for mid-sized to larger companies. Review collected by and hosted on G2.com.

There are some connection limitations in terms of which fields can pull onto which forms. For example, a field on the Sales Order may not be available on the Item Fulfillment. In many cases, creating a custom field is the solution, and it’s usually not a big deal. However, there have been a couple of instances where certain field information simply wasn’t available, and that has led our company to require a custom solution. Review collected by and hosted on G2.com.

NetSuite is easy to use and customizable, with everything under one umbrella rather than having to navigate through multiple links and separate instances. Review collected by and hosted on G2.com.

UI rendering could be improved, and the app’s responses are slower than I expected. I also ran into some issues with change management, which made updates and adjustments harder than they should have been. Review collected by and hosted on G2.com.

Their UI is simple and easy to use. NAvigation is very clear and simple. Integrating Netsuite comes with ideal flexibility. If you want to go with Out of the box solution, you have suitetalk. If you want a complete customized solution then you have a full cloud environment with complete development supported. The latest MCP and AI connector addition adds value to all the existing features as well as provides edge to the competition. Review collected by and hosted on G2.com.

Their pricing structure is something that has made few our customers question their judgement on taking on Netsuite as ERP. The frequent revision in prices causes distrust. Review collected by and hosted on G2.com.

The saved search and Workbook analytics framework is the standout feature — once you invest time learning it, you can build surprisingly powerful custom views. For example, I built Open WO and Open PO workbooks with formula fields for Qty Remaining, Days Until Due, and aging buckets that give my team real-time prioritization visibility we didn't have before. That flexibility is genuinely valuable. The fact that MRP, inventory, financials, and work orders live in one system also eliminates a class of integration problems — no syncing between a standalone MRP tool and a separate ERP. For a startup building out supply chain from scratch, having one system of record is a meaningful foundation even if execution against it requires heavy lifting. Review collected by and hosted on G2.com.

The manufacturing and MRP modules feel underbuilt for anything beyond simple discrete BOMs. We ran into a BOM direction error that caused fractional quantity issues in wafer singulation work orders — a basic lot sizing problem that required manual intervention to diagnose and fix. Lot and serial traceability doesn't work cleanly out of the box for multi-tier supply chains; we had to build workarounds using the Inventory Numbers saved search instead of a purpose-built genealogy view. The UI is dated and navigation is non-intuitive — finding the right saved search or transaction type involves too many clicks. Onboarding and support are heavily consultant-dependent, and documentation for advanced features like SuiteQL or Workbook formula syntax is sparse. No meaningful AI or intelligence layer exists in the modules we use — no demand sensing, no anomaly detection, nothing that reduces planner cognitive load. Review collected by and hosted on G2.com.

I’ve used other large ERP systems before, and I find NetSuite’s functions easy to use. It’s straightforward to click through and find what I need without getting lost. I’ve also noticed that when I submit requests to our IT department for customization, it doesn’t feel like it takes a year for them to get it done. Review collected by and hosted on G2.com.

Design engineering is fragmented which can cause issues if you need to update more than one module, each one is completely different. Review collected by and hosted on G2.com.

I like the ease of creating multiple saved searches and the customization options for those in NetSuite. This makes entering bulk journal entries and navigating through custom searches for account reconciliations more user-friendly than my previous accounting software. I am able to reconcile my general ledger accounts monthly, which saves me time and enhances efficiency. The initial setup of NetSuite was very smooth, as we were able to use SandBox to learn the basic navigation and data entry. Review collected by and hosted on G2.com.

The fixed assets module is not so user friendly. The reporting especially could use some work with customizing the data you actually want pulled into the report. Review collected by and hosted on G2.com.

I really appreciate how NetSuite accommodated our redesign of the chart of accounts and made the account structure easier to understand, which improved our reporting capabilities. Having both our billing system and ledger in one tool has really streamlined our accounting operations. I also like NetSuite's scalability; we've added several modules since go-live, adapting to our changing needs and those of our customers. Integrating with tools like SAP Concur, Northern Trust, and our proprietary enrollment record keeper is a big plus, allowing a seamless operation with other important tools. Review collected by and hosted on G2.com.

I wish there were more "drag-and-drop" workflow design capabilities for those of us who don't live and breathe NetSuite, aka, the everyday user. I tried to use NetSuite's out of the box journal entry approval workflow designer and found it to be confusing. It was difficult. Implementation took close to 3 years, but that is because implementation for us was both a change in ERP, a chart of accounts redesign, and a migration of our billing system. Review collected by and hosted on G2.com.

I like how NetSuite integrates well with our Work Market platform to allow for an easy flow of work. It's fairly easy to use as I pretty much learned on my own after just two days of training. Review collected by and hosted on G2.com.

The only problem that I do see with NetSuite is it is a little slow in responding. It moves slow through different screens, which takes up time. Review collected by and hosted on G2.com.

It's really flexible and powerful. The SuiteScript and integrations features have really opened things up for us, as you can tailor them to fit your business rather than changing your processes to fit the system. Have been using NetSuite for years now, and it is reliable, scalable, and grows with you as your needs evolve. Review collected by and hosted on G2.com.

Honestly, there isn’t anything I genuinely dislike about NetSuite. Like any powerful platform, it can take a bit of time to fully unlock everything it offers, but once you’ve found your feet with it, that flexibility and depth quickly become one of its biggest strengths. Review collected by and hosted on G2.com.