---
title: myAvatar Reviews
meta_title: 'myAvatar Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter reviews by the users' company size, role or industry to find
  out how myAvatar works for a business like yours.
aggregate_rating:
  rating_value: 3.6
  review_count: 5
  scale: '5'
date_modified: '2026-06-19'
parent_category:
  name: Health Care
  url: https://www.g2.com/categories/health-care
---


# myAvatar Reviews
**Vendor:** Netsmart  
**Category:** [EHR Software](https://www.g2.com/categories/ehr)  
**Average Rating:** 3.6/5.0  
**Total Reviews:** 5
## About myAvatar
myAvatar is an ONC-certified electronic health record (EHR) designed to empower organizations providing behavioral health care and addiction treatment in community-based, residential and inpatient programs. This integrated platform offers a recovery-focused suite of solutions leveraging real-time analytics and clinical decision support to drive value-based care. myAvatar aims to streamline workflows, rapidly inform clinical decision-making and provide user-friendly dashboards.




## myAvatar Reviews
  ### 1. Great Program, User Friendly with Simple Navigation

**Rating:** 4.5/5.0 stars

**Reviewed by:** Amber A. | Residential Assistant, Enterprise (> 1000 emp.)

**Reviewed Date:** June 03, 2024

**What do you like best about myAvatar?**

User Friendly

Many Features

Great For Daily & Frequent Use

Ability to Save Templates

**What do you dislike about myAvatar?**

Features Need Improved

Can Only Write Residential Shift Note from 12am-11:59pm then Must Draft New Residential Shift Note

Could Use New Features

**What problems is myAvatar solving and how is that benefiting you?**

Charting client information is done more easily with Netsmart myAvatar compared to paper charting. It simplifies the documentation process and saves everything electronically so client records are safe and secure.

  ### 2. The GUI is cumbersome

**Rating:** 5.0/5.0 stars

**Reviewed by:** Scott H. | Network Administrator, Mental Health Care, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 03, 2023

**What do you like best about myAvatar?**

Uploading documents is probably the best feature. I would not say that anyone likes the software but it does basically what it is supposed to

**What do you dislike about myAvatar?**

End user's interfaces are all customizable, which makes supporting the software difficult. When an end-user expects something to be in a specific spot and it isn't there, it is challenging to reproduce the issue

**What problems is myAvatar solving and how is that benefiting you?**

County dictates that we use this software for our client records. It meets the needs without us having to maintain the software.

  ### 3. User unfriendly

**Rating:** 1.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** September 13, 2022

**What do you like best about myAvatar?**

I like that you can view all patients/clients from a list without having to know their ID numbers. You can also search for any forms easily by using keywords or topics.

**What do you dislike about myAvatar?**

The text is very tiny, and the software often freezes while completing forms for patient charts. Occasionally, the software will not save the progress of a note and require re-entering the information, which is not a great use of the user's time. If someone has a form open for the patient, it will block another clinician from accessing the chart.

**What problems is myAvatar solving and how is that benefiting you?**

Netsmart myAvatar is a software that brings all aspects of a patient's treatment in one place. I appreciate getting to view the different areas of the patient's care at a click of a button. It allows for a snapshot of the patient's needs rather than needing to seek out staff and ask them.

  ### 4. Netsmart Avatar

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Mental Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 24, 2023

**What do you like best about myAvatar?**

Avatar was a good solution for my organization's behavioral health documentation needs, at the time.

**What do you dislike about myAvatar?**

Avatar did not fit our needs as our organization expanded services to primary health.

**What problems is myAvatar solving and how is that benefiting you?**

The adoption of Avatar was our debut into an electronic charting system and away from paper documentation in 2013. This allowed our clinical documentation to be accessed from anywhere.

  ### 5. Great program!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 25, 2022

**What do you like best about myAvatar?**

Avatar helped keep patient records clean and easy to find.

**What do you dislike about myAvatar?**

The system did crash sometimes and locked you out. That was easily fixed by restarting your computer.

**What problems is myAvatar solving and how is that benefiting you?**

Avatar helped make the billing process much smoother and the reports that had been built for us were amazing.


## myAvatar Discussions
  - [What is Netsmart myAvatar used for?](https://www.g2.com/discussions/what-is-netsmart-myavatar-used-for)

- [View myAvatar pricing details and edition comparison](https://www.g2.com/products/myavatar/reviews?qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-08+09%3A05%3A27+-0500&secure%5Bsession_id%5D=d5089c9c-1e0f-485b-a15f-9c62a35b7c93&secure%5Btoken%5D=5e69c7f1c1c65259266daefa4f0f989aacc15826ece4f88c3466b02442a4c961&format=llm_user)

## myAvatar Features
**Additional Functionality**
- Activity Tracking
- Social Marketing
- Generative AI
- Accounting
- Customizable Reports
- CRM
- Customizable Forms
- Fund Accounting
- Forms Management
- Real-Time Analytics
- Member Database
- Alerts/Notifications
- Communication Management
- Customizable Templates
- Budgeting/Forecasting
- Mobile Access
- Event Scheduling
- Donor Management
- Attendance Management
- Activity Dashboard
- Reporting & Statistics
- Volunteer Management
- Real-Time Reporting
- For Nonprofits
- Recurring/Subscription Billing
- Access Controls/Permissions
- Calendar Management
- Third-Party Integrations
- Customizable Branding
- Registration Management
- Campaign Management
- Event Management
- Document Storage
- API
- Contact Management
- Website Management
- Credit Card Processing
- Membership Management
- Data Import/Export
- Electronic Payments
- Accounting Integration
- Grant Management
- Dues Management
- Committee Management
- AI Copilot
- Fundraising Management
- Customizable Fields

**Administrative**
- Workflow Management
- Billing
- Security and Authorization
- Practice Management
- Compliance
- Insurance Management
- Appointment Scheduler
- Patient Portal
- HIPAA Compliance
- Invoice Management
- Medication Management
- Calendar Management
- Employee Management
- Document Management
- Claims Management
- Template Management
- Data Security

**Administrative**
- Systems Interoperability - Payer Care Management Workflow Applications
- Applications Integration - Payer Care Management Workflow Applications
- Workflow Optimization - Payer Care Management Workflow Applications
- Patient Care Plan Management - Payer Care Management Workflow Applications
- Data Ingestion - Payer Care Management Workflow Applications

**Data Collection**
- Patient Data Aggregation - Patient Case Management
- Patient Data Management - Patient Case Management
- Clinical Communication and Collaboration - Patient Case Management
- Claims Management
- Appointment Management
- Wait List Management
- Assessment Management
- Referral Management
- Patient Records Management
- Bed Management
- Workflow Management
- Task Management
- Document Management
- Calendar Management
- Compliance Management
- Employee Management
- Case List Management

**Platform Basics**
- Reporting
- Interoperability
- Performance
- Ad hoc Reporting

**Clinical Workflow Management**
- Multiple Medical Provider Access
- Ancillary Care Provider Access
- Meaningful Use Reporting
- Clinical Documentation
- Mobile Access
- Historical Reporting
- For Primary Care
- For Urgent Care
- Clinical Care

**Additional Functionality**
- GDPR Compliance
- SMS Messaging
- Activity Tracking
- Treatment Planning
- Activity Dashboard
- Candidate Profiles
- Progress Notes
- Multi-Factor Authentication
- Billing & Invoicing
- Charting
- Case Notes
- Graphical Data Presentation
- Progress Reports
- Reminders
- Alerts/Notifications
- AI Copilot
- HIPAA Compliant
- Electronic Signature
- Mobile Access
- Reporting & Statistics
- Third-Party Integrations
- Generative AI
- Eligibility Verification
- API
- Clinical Assessment Tool
- Patient Intake
- Multi-Location
- Medical History Records
- Client Chart Audit Tools
- Telemedicine
- Payment Processing
- EHR/EMR Integration
- Self Payment
- Role-Based Permissions
- Customizable Forms
- Surveys & Feedback
- Goal Setting/Tracking
- Self Service Portal
- Group Notes
- Authorization Tracking
- Level of Care Evaluation
- Team Notes
- Patient Engagement

**Clinical**
- Patient Records
- Specialty EHR Templates
- Interoperability
- Documentation
- E-Prescription
- EMR/EHR
- Customizable Templates

**Processes**
- Compliance - Payer Care Management Workflow Applications
- Payer Support - Payer Care Management Workflow Applications
- Provider Support - Payer Care Management Workflow Applications

**Case Management**
- Client Intake
- Outcome Measurement
- Customizable Forms

**Patient Health Information Management**
- ePHI Storage
- Interoperability
- Patient Workflow Management
- Telemedicine Integration
- Claims Management
- Documentation Management
- Revenue Management
- Patient Records Management
- Document Management
- Invoice Management
- Medication Management
- Task Management
- Care Plan Management
- Calendar Management
- Communication Management
- Prescription Management
- Inventory Management
- Forms Management
- Image Management
- Practice Management
- Intake Management
- Appointment Management
- Lab Order Management
- Configurable Workflow
- Formulary Management
- EMR/EHR
- Clinic Interoperability
- Compliance Management
- Records Management
- Template Management
- Registration Management
- Referral Management
- Case Management
- For Pain Management
- Escalation Management
- Queue Management
- In-Patient Management

**Additional Functionality**
- Initial Assessments
- Mobile Access
- Teletherapy
- AI Copilot
- Confirmations/Reminders
- Customizable Reports
- For Group Therapy
- Appointment Scheduling
- HIPAA Compliant
- Lab Integration
- E-Prescribing
- Role-Based Permissions
- Treatment Planning
- Electronic Signature
- Charting
- Reporting & Statistics
- For Substance Abuse Therapy
- Outcome Assessment Tools
- Therapy Notes
- API
- Activity Dashboard
- Secure Messaging
- Electronic Payments
- Generative AI
- Chat/Messaging
- Reporting/Analytics
- Payment Processing
- SMS Messaging
- Income/Expense Tracking
- Telemedicine
- Third-Party Integrations
- Multi-Location
- Compliance Tracking
- Client Database
- Progress Tracking
- Email Marketing
- Coding Assistance
- Patient Intake
- Online Booking

**Platform Additional Functionality**
- Mobility
- Messaging

**Agentic AI - EHR**
- Autonomous Task Execution

**Additional Functionality**
- Quality Assurance
- For Anesthesiologists
- Data Collection
- AI Copilot
- Preoperative Modules
- Generative AI
- ICD-10 Compliance
- Intraoperative Charting
- EHR/EMR Integration
- Templates
- Patient Communications
- Reporting & Statistics
- Compliance Tracking
- Customizable Templates
- Customizable Forms
- Multi-Location
- Voice Recognition
- API
- Activity Dashboard
- E-Prescribing
- Billing & Invoicing
- ONC-ATCB Certified
- Referral Tracking
- Claims Scrubbing
- Electronic Payments
- Insurance Eligibility Verification
- Coding Assistance
- Meaningful Use Certified
- Live Chat
- HIPAA Compliant
- Treatment Planning
- Charting
- Patient Portal
- For Cardiologists
- Reminders
- Customizable Reports
- Appointment Scheduling
- Third-Party Integrations
- Monitoring Device Integration
- Patient Intake
- Decision Support
- Progress Notes
- For Dermatologists
- Data Import/Export
- Lab Integration
- Telemedicine
- Medical Billing
- Reporting/Analytics
- Audit Trail
- Medication Database
- Clinical Notes
- Handwriting Recognition
- Imaging and X-rays
- File Sharing
- Patient Scheduling
- Immunization & Allergy Tracking
- Order Entry
- Outcome Assessment Tools
- Alerts/Notifications
- Initial Assessments
- Family History Tracking
- Annotations
- Diagnostic Reports
- Growth Charts
- Customizable Tests
- Patient Engagement
- EDI
- For Family Medicine
- Medication History
- For Substance Abuse Therapy
- For Mental/Behavioral Health
- Confirmations/Reminders
- Medication Alerts/Warnings
- Mobile App
- Therapy Notes
- Electronic Signature
- For Group Therapy
- For Neurologists
- Speech Recognition
- Hardware Integration
- For Obstetrics & Gynecology
- Diagnostic Imaging
- Patient Education
- Patient Questionnaires
- Patient Monitoring
- Task Scheduling
- For Ophthalmologists
- SOAP notes
- 3D Imaging
- For Orthopedics
- PACS Integration
- Electronic Prior Authorization
- Analytics
- Vitals Tracking
- For Podiatrists
- Medical History Records
- Automatic Transcription
- Case Notes
- Self Service Portal
- Access Controls/Permissions
- Third-Party Integration
- Scheduling
- For Psychiatrists
- Self Check-In/Check-Out
- Urgent Care Templates
- Digital Signature
- Lab Results
- Payment Processing
- Data Security
- Drug Reference Database
- Accounting
- For Urologists
- Collaboration Tools
- Web-based Deployment

**Platform Data**
- Dashboard
- Alerts and Notifications

**Additional Functionality**
- HIPAA Compliant
- Data Collection
- Scheduling
- Workflow Management
- Calendar Management
- Activity Tracking
- Data Import/Export
- Mobile Access
- Appointment Management
- Reminders
- Survey/Poll Management
- Electronic Payments
- Child Welfare Management
- Alerts/Escalation
- Reporting & Statistics
- Certification & Licensing
- Forms Management
- Progress Tracking
- Client Management
- Customizable Fields
- Third-Party Integrations
- Employee Management
- Attendance Management
- Care Plan Management
- Compliance Management
- For Nonprofits
- Role-Based Permissions
- Task Management
- Generative AI
- Document Management
- AI Copilot
- Time Tracking
- Intake Management
- Training Management
- Customizable Reports
- Assessment Management
- Contact Management
- API
- Volunteer Management
- Medical History Records
- Self Service Portal
- Billing & Invoicing
- Referral Tracking
- Electronic Signature
- Goal Setting/Tracking
- Multi-Location
- Case Management
- Access Controls/Permissions
- Project Time Tracking
- Contact Database
- Task Scheduling
- Case Notes
- Records Management
- Progress Reports
- Document Storage
- Dashboard Creation
- Client Portal
- Reporting/Analytics
- Referral Management
- Program Management
- Document Templates
- Communication Management
- Collaboration Tools

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