Netreo Pros and Cons

I genuinely believe that Netreo is an exceptional and comprehensive full-stack IT management solution that goes above and beyond in providing us with actionable insights and recommendations to optimize our IT operations. With Netreo by our side, our network and system administrators have the power to swiftly pinpoint the root causes of outages, resulting in significant time savings and heightened productivity.

One aspect that truly resonates with us is Netreo's utilization of advanced machine learning algorithms. These algorithms not only automate the fine-tuning of our NMS platforms but also guarantee the consistent delivery of high-quality services. This feature demonstrates Netreo's commitment to staying at the forefront of technology and ensuring that our IT infrastructure operates at its absolute best.

Netreo's capabilities are evident in its performance and the positive impact it has had on our organization. We are genuinely convinced that Netreo is the ideal solution for optimizing our IT operations, providing us with the reliability, efficiency, and peace of mind that we need to thrive in today's ever-evolving digital landscape. Review collected by and hosted on G2.com.

There are no dislikes or complaints whatsoever. Review collected by and hosted on G2.com.

Unified Visibility and IT Operations for IT Infrastructure Hybrid (On-Premises - Cloud) Review collected by and hosted on G2.com.

Limited Documentarion in other languages (Spanish, Portuguese for LATAM) Review collected by and hosted on G2.com.

Speed, Interactive and Easy access to the portal Review collected by and hosted on G2.com.

The pre-requisites, No autofilling options Review collected by and hosted on G2.com.

Visuals and display.

Templates help keep things organized.

The auto-refresh functionality is excellent for keeping a window or tab open and not worrying that I'm missing something.

The mobile app is great for keeping on top of alerts and Is my go-to method for monitoring our environment. Review collected by and hosted on G2.com.

The UI can feel clunky at times, often requiring clicking through multiple menus to take a single action.

Making changes to templates does not apply the settings to all the devices immediately and sometimes requires manual intervention to get the new checks to appear on devices.

It seems that we are consistently finding bugs and needing to reach out to the support team to correct issues that are not possible to fix on our own. Review collected by and hosted on G2.com.

Love the team there. You can tell they want to help you and make it a priority to do so. They have integrations and features other vendors don't and are more than happy to help you set up new ones. Love the graphs, charts, customization options, NOC view and the GUI. They listen and are always happy to make changes in order to improve their product. Review collected by and hosted on G2.com.

Their phone app needs some polishing and always disconnects me requiring me to have to reconnect it using my computer. It would also be nice to be able to do "everything" from your phone and not be limited by only the features offered. Review collected by and hosted on G2.com.

Ease of deployment and organization of data! We can quickly isolate events based on organizationally grouped data which makes MTTR lower and helps keep customers happy! Review collected by and hosted on G2.com.

Netro could be more open allowing customers to use it as more of a tool kit rather than a point solution. A good example is providing an SDK so partners and customers can build tighter integrations with third parties or homegrown tools. Review collected by and hosted on G2.com.

Great product that helps keep track of device health. They are able to monitor devices at all levels and the development staff is very good at getting new devices into the system Review collected by and hosted on G2.com.

There is nothing ton disklike, given the any feature recommendation is always accepted as a challenge and becomes part of the feature set Review collected by and hosted on G2.com.

Their expert support team is extremely helpful. They continue to provide insightful improvements. Review collected by and hosted on G2.com.

I would embrace more training opportunities Review collected by and hosted on G2.com.

Easy of use and implementation of the solution. Review collected by and hosted on G2.com.

The price for small implementation of the solution Review collected by and hosted on G2.com.

Easy to integrate and use, the implementation is quite straight forward, whenever needed the customer support was there to help, as we used every day. Also it is pretty cool how the number of features grows over time. Review collected by and hosted on G2.com.

Some of the UIs are a bit outdated. It can use some revamp Review collected by and hosted on G2.com.