Netradyne team is great in working with us and our feature requests. Both customer support and product teams work hard to make sure we get what we need to make the best use of the Netradyne system. As for the system itself, it is a great tool and provides visibility into driver performance that we have never had before. Review collected by and hosted on G2.com.

With Netradyne being a fairly new system, our company ends up needing to pioneer features and push for our requests in order to effectively use the system. While the Netradyne team is great at making sure those requests are addressed, it usually takes time to complete those requests while we wait with our workarounds. Review collected by and hosted on G2.com.

I like that Netradyne provide a score based evaluation for driver performance and has endless data mining ability. The reports are super helpful in comparing and reviewing trends and averages across sites and groups. Review collected by and hosted on G2.com.

We've experienced some bugs along the way and support has been either really good or useless. I understand the company strives to improve but sometimes it comes at a time investment to US, and the communication and accountability of such cases can lack. I appreciate customizable options but think there are more customization options that need to be explored to cater to unique business types. Review collected by and hosted on G2.com.

What stands out to me is the way we are treated; nothing is overlooked, and I always feel that my concerns are heard. Netradyne consistently strives to enhance their product, ensuring it remains of the highest quality. Review collected by and hosted on G2.com.

I have no complaints, when I have in the past they have always made things right. Review collected by and hosted on G2.com.

I love the support we get from Sara and prior to her being our CSM Patrick. The product is unique and is consistently evolving. They seem to value our input and perspective. Everyone I have interacted with cares about us and the product. Review collected by and hosted on G2.com.

The lack of release notes about their product updates. Often times these are great things and we are not notified properly. Changes to the product that might impact our workflows are not adequately conveyed before hand. Review collected by and hosted on G2.com.

I appreciate how Netradyne has both positive and negative driver engagement, and how it gamifies the safety system for the driver. It helps our team build a program that focuses on improving a driver's safety processes, instead of focuses on the negative. Customer support is fantastic, implementation of the system was very easy, and the platform is user friendly. Review collected by and hosted on G2.com.

I wish there was a way to customize how many "negative" points a driver received for an action. Review collected by and hosted on G2.com.

My experience with Netradyne has demonstrated it to be a powerful tool that utilizes real-time video and GreenZone scoring to enhance driver safety, reduce collisions, and foster proactive coaching across our fleet. It's easy to use with excellent customer support. Review collected by and hosted on G2.com.

One area that needs improvement in Netradyne is the handling of critical alerts, specifically, automating the saving of accident-related video clips. This would save valuable time during investigations and significantly increase overall efficiency. Review collected by and hosted on G2.com.

That I am able to retrieve a lot of data and statistics from it, at a fleet scale or from a particular driver. You can see the broader picture and help ensure the drivers and people around them remain safe. Review collected by and hosted on G2.com.

That you might need some parameters or alerts to be a bit more personalized. Also that the volume of data might cause glitches. Review collected by and hosted on G2.com.

What I like best about Netradyne is their prompt response to all of my questions. Our renewal was coming soon and their reminders help us gather the new tools we needed for our business to continue ruining smoothly. Review collected by and hosted on G2.com.

I have no complaints about Netradyne. Their service is high quality. Review collected by and hosted on G2.com.

I like that it recognizes the drivers for doing something right as well as corrective actions. This system can read stoplights as well as speed limit signs. It can help coach a driver improve their habits immediately to help them be a safer driver. Customer support has been great! Review collected by and hosted on G2.com.

There is only one minor thing that I would recommend improving on. Making the system a little more user friendly with Apple products, like with their tablets. Review collected by and hosted on G2.com.

We have been using the Netradyne system for almost three years now and have not experienced any major issues with the service. RAs are completed quickly, and we typically receive the new equipment within 3 days of requesting an RA. We were looking at switching to a new company as our contract has ended, but could not find any system with the video quality, the analytic information, and the scoring system we liked. So we will be staying put for now. Our CS rep is usually quick to respond to needs. Using this every day to ensure we have one of the safest fleets out there and being able to implement it to our safety program has increased our CSA score and reduced our accident rate over the last three years. Review collected by and hosted on G2.com.

Sometimes a little slow on question responses, but we really have not had any major issues to dislike the system. Review collected by and hosted on G2.com.