# Netigate Reviews **Vendor:** Netigate **Category:** [Survey Software](https://www.g2.com/categories/survey) **Average Rating:** 4.3/5.0 **Total Reviews:** 30 ## About Netigate Netigate is an AI-powered experience management platform that empowers enterprises to transform the voice of their customers and employees into tangible business growth. By collecting, analyzing, and acting on feedback in real time, organizations can uncover deep insights that drive smarter decisions, foster loyalty, and improve performance across every touchpoint. Our powerful, scalable solutions are trusted by over 1,500 of the world’s most respected brands—including Spotify, DB Schenker, Vodafone, Continental, and EnBW. Whether you're looking to improve customer satisfaction, boost employee engagement, or gain a holistic view of your organization’s experience landscape, Netigate delivers the tools and intelligence needed to make it happen. Founded in Stockholm, Sweden in 2005, Netigate has grown into a leading experience management partner across Europe. With additional offices in Oslo, Helsinki, and Frankfurt am Main, we have a strong and growing European presence. Our local teams bring regional expertise and provide personalized support tailored to the unique needs of each market and organization. What sets us apart is our combination of advanced AI technology with a human-centered approach. We believe that behind every data point is a real person—a customer or an employee whose voice deserves to be heard and understood. That’s why we’ve built a platform that not only delivers robust analytics, but also helps organizations take meaningful action based on real, actionable insights. Whether you're just getting started with experience management or looking to take your current efforts to the next level, Netigate is here to support your journey every step of the way. Want to learn how your organization can harness the power of feedback to drive business success? Book a demo with one of our specialists today. ## Netigate Pros & Cons **What users like:** - Users value the **intuitive ease of use** of Netigate, simplifying survey creation and analysis for everyone involved. (6 reviews) - Users value the **ease of creation** with Netigate, finding it intuitive and efficient for designing professional surveys. (4 reviews) - Users value the **intuitive design and powerful functionality** of Netigate, allowing easy creation of professional surveys. (4 reviews) - Users value Netigate's **intuitive simplicity** , enabling easy survey creation and clear, insightful reporting for everyone. (4 reviews) - Users appreciate the **intuitive survey creation** process in Netigate, making it easy to design professional surveys effortlessly. (4 reviews) - Analytics (3 reviews) - Users appreciate the **responsive customer support** from Netigate, enhancing the overall experience with the tool. (3 reviews) - Customization (3 reviews) - Users value the **efficiency** of Netigate, enabling quick survey creation and insightful reporting without technical expertise. (3 reviews) - Survey Management (3 reviews) **What users dislike:** - Users experience **setup complexity** with Netigate, requiring extensive manual effort for role-based access and configuration. (3 reviews) - Users find the **steep learning curve** of Netigate challenging, especially for new users navigating advanced features. (3 reviews) - Users note **limited customization** options in Netigate, which restricts flexibility in tailoring surveys to specific needs. (3 reviews) - Users experience **data inconsistency** issues due to limited integrations and performance latency affecting survey management and reporting. (2 reviews) - Users face **integration issues** with limited third-party compatibilities, affecting functionality and ease of use when scaling. (2 reviews) - Users find **limited flexibility** in customizing surveys, which can hinder their ability to meet specific requirements effectively. (2 reviews) - Missing Features (2 reviews) - Mobile App Issues (2 reviews) - Not User-Friendly (2 reviews) - Restrictions (2 reviews) ## Netigate Reviews ### 1. Robust Audit Features, Complex Initial Setup **Rating:** 3.5/5.0 stars **Reviewed by:** Kirti S. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 22, 2026 **What do you like best about Netigate?** I appreciate how much Netigate cleans up our document traceability when the pressure is on. In financial services, proving our internal controls used to involve frantic emails and messy spreadsheets, but now I can pull exact audit logs directly from Netigate, which is a massive relief. I also really like the strict access control settings it offers, allowing us to lock down sensitive whistleblower survey results so only authorized risk personnel can see them. It does not make compliance work fun, but it definitely removes the panic of proving accountability to external reviewers. **What do you dislike about Netigate?** The biggest friction point we face with Netigate is the initial setup complexity when building out our department hierarchies. If your company has a complicated organizational chart, configuring the role-based access control and access revocation rules takes a lot of patience. The main issue we ran into with Netigate is that building the access control framework from scratch requires you to manually map every single department tier before launching anything. When our VP of lending transitioned to a different branch, we realized the access revocation rules do not automatically cascade down through their reporting lines. Honestly, trying to figure out which nested permissions to check off felt like a full-time job for a week. To make this better, Netigate really needs to add pre-built template structures for standard mid-market org charts, or at least a bulk-update feature for permission changes. Right now, maintaining those strict internal controls just takes way too much manual clicking. **What problems is Netigate solving and how is that benefiting you?** Netigate provides concrete document traceability, enabling us to track compliance by proving employee acknowledgment of policies and simplifying audit readiness. It saves us days of manual work and reduces panic during regulatory audits. ### 2. Intuitive Surveys with Strong Analytics **Rating:** 4.0/5.0 stars **Reviewed by:** Shivam . | Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2026 **What do you like best about Netigate?** I like most about Netigate is its combination of simplicity and powerful functionality. The platform is very intuitive, making it easy to design professional surveys without needing technical expertise. I appreciate the wide range of customizable templates, question types, and logic features that allow me to tailor surveys to different audiences. The real-time analytics and visually clear dashboards make interpreting results straightforward and efficient. I also value the strong data security and anonymity options, which build trust among respondents. The ability to export reports and share insights with teams saves time and supports better collaboration. Overall, it feels reliable, flexible, and genuinely user-friendly for both beginners and advanced users. **What do you dislike about Netigate?** While Netigate is functionally robust, several technical limitations are noticeable. The UI architecture appears somewhat legacy-based, with limited modular customization and constrained theming capabilities. Advanced survey logic, such as multi-layered branching and conditional piping, can become complex to manage at scale. API documentation could be more comprehensive, particularly for webhook configuration and real-time data synchronization. Native integrations with third-party CRM and BI platforms are limited, often requiring middleware. Reporting dashboards lack advanced analytics features such as cohort analysis and predictive modeling. Performance latency is occasionally observed when processing large datasets, suggesting scope for backend optimization and scalability enhancements. **What problems is Netigate solving and how is that benefiting you?** I use Netigate to efficiently gather structured feedback from customers and employees. It centralizes surveys, simplifies distribution and analysis, reduces manual data entry, and offers real-time analytics. It also encourages honest feedback with anonymity, solving communication gaps and supporting data-driven decision-making. ### 3. Effortless Feedback Collection with Powerful Insights **Rating:** 5.0/5.0 stars **Reviewed by:** Karthik r. | Lead Solutions Architect | Director of Integrations, Financial Services, Enterprise (> 1000 emp.) **Reviewed Date:** January 28, 2026 **What do you like best about Netigate?** I find Netigate really easy to integrate and customize according to our needs. The top feature for me is the drag and drop creation of surveys, which makes designing them straightforward. I also appreciate the AI-powered analysis and high-end analysis for getting deep insights, especially for larger organizations needing to identify positive feedback and areas for improvement. It's also great that the product delivers feedback quickly without any hiccups in the process. **What do you dislike about Netigate?** The AI integration should be enhanced on a daily basis and the best features should be provided to end-users. The UI should be easy to play with. **What problems is Netigate solving and how is that benefiting you?** I use Netigate for conducting surveys, ensuring feedback delivery without hiccups. It provides instant feedback and deep insights with AI-powered analysis and an easy-to-use drag-and-drop feature for surveys. ### 4. Streamlined Feedback with Powerful Insights **Rating:** 4.0/5.0 stars **Reviewed by:** Krishna V. **Reviewed Date:** November 20, 2025 **What do you like best about Netigate?** I appreciate how Netigate makes the entire survey process simple and user-friendly, allowing even those without deep technical knowledge to design professional surveys quickly using templates and branching logic. The platform's reporting dashboard is a standout feature, providing very clear visual insights that make it easy to understand and present findings to leadership. I value how effectively Netigate manages large response data without any slowdown and how simple it is to export detailed reports. The platform's ability to build structured surveys with multilingual support and the use of branching logic enhances the overall quality of the responses we gather. By using ready-made templates, Netigate saves us a significant amount of time, reducing the need to start every survey from scratch. The automated reports and dashboards save us time and effort, particularly when quick summaries are needed for management. Overall, Netigate has become a reliable tool for gathering insights, understanding employee and customer sentiment, and making informed, data-driven decisions. **What do you dislike about Netigate?** Sometimes, Netigate can feel slightly slow, especially when handling large surveys or exporting detailed reports. This affects the efficiency of using the platform. The dashboard could benefit from more customization options for charts and filters to allow more tailored presentation of insights. Integrations with third-party tools, particularly HR and CRM systems, are somewhat limited, which could be expanded to enhance functionality. The mobile interface for survey creation is not as smooth as it could be, potentially hindering mobile use. The user onboarding and tutorial experience could be simplified with more guided walkthroughs or interactive help, making it easier for new users to adopt the platform. Fast syncing between different survey versions could be improved, especially when collaborating with multiple team members. More ready-made question banks for various industries would save time. Lastly, enhancing automation features like scheduled survey triggers or automatic follow-ups would add powerful functionalities. **What problems is Netigate solving and how is that benefiting you?** Netigate centralizes feedback collection, simplifying survey creation with templates and branching logic. It streamlines analysis with clear dashboards, improving decision-making. The platform reduces manual efforts, organizes insights, and enhances feedback accuracy, making our process more efficient and data-driven. ### 5. Powerful data analysis tool, user-friendly interface. **Rating:** 5.0/5.0 stars **Reviewed by:** David W. **Reviewed Date:** December 16, 2025 **What do you like best about Netigate?** I like that the Netigate interface is intuitive, simple, and easy to use. Users can easily create and manage surveys without complex technical skills, enhancing work efficiency. The data analysis features are powerful, allowing for in-depth analysis through intuitive charts, helping me gain valuable insights and support decision-making. Its high customizability allows me to freely tailor surveys according to specific needs and brand requirements, making it very flexible. Additionally, the support for multiple languages extends the survey's reach, making it a powerful tool for multinational companies conducting global market research. Moreover, reliable customer support provides users with timely and professional assistance, ensuring the smooth completion of survey projects. **What do you dislike about Netigate?** Compliance Certification Expansion: Netigate needs improvement in certain industries or regions, especially regarding compliance requirements related to data security and privacy. While it may meet some general standards, there is room for enhancement in expanding more specific compliance certifications, such as HIPAA for the healthcare industry, PSD2 for the financial industry, and PDPA in the Asia-Pacific region, as well as China's "Cybersecurity Law" and "Data Security Law." Additionally, the survey logic branching feature has limitations when handling complex logic. For example, when it is necessary to determine the branching path based on a combination of answers to multiple questions, the setup process is relatively cumbersome. It is hoped that the process of setting up complex logic can be simplified, providing a more intuitive visual operation interface. **What problems is Netigate solving and how is that benefiting you?** I use Netigate for data integration and analysis, combining survey data with enterprise systems. The analysis tools and AI features generate reports and charts. I address the issues of precise market data acquisition and real-time analysis, helping to quickly grasp market trends and aiding in product development and strategy formulation. ### 6. Netigate Review: Streamlined Surveys with User-Friendly Interface **Rating:** 4.0/5.0 stars **Reviewed by:** Devadarsan K. | Sr.Associate - Customer Experience, Enterprise (> 1000 emp.) **Reviewed Date:** December 20, 2023 **What do you like best about Netigate?** The standout feature of Netigate is its user-friendly interface, making survey creation and analysis straightforward. The robust reporting tools and customizable templates are particularly helpful, streamlining the feedback collection process. Additionally, Netigate's versatility in handling various survey types contributes to its overall strengths.Netigate generally offers reliable customer service, with responsive support channels. Netigate boasts a relatively smooth implementation process, with clear documentation and user guides available. **What do you dislike about Netigate?** One drawback of Netigate is that some advanced features may require a steeper learning curve, potentially posing a challenge for new users. Additionally, while the platform offers solid customization options, there might be instances where users desire even more flexibility in tailoring surveys to specific needs. **What problems is Netigate solving and how is that benefiting you?** Netigate effectively addresses the need for streamlined and comprehensive feedback collection. It helps me overcome challenges in understanding customer satisfaction, employee engagement, and market trends. By providing detailed insights through its analytics tools, Netigate enables me to make informed decisions, enhance processes, and ultimately improve overall business performance. ### 7. An advanced data analysis tool **Rating:** 4.5/5.0 stars **Reviewed by:** Carolina S. | Digital Transformation , Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** May 23, 2023 **What do you like best about Netigate?** This is a tool for feedback that helps customer data is always updated based on their preferences and requests. This tool has a wide variety of ideal formats to be assigned and accurate to the brand, as well as something that I also like this tool is that it has statistical analysis, something that works well in planning stages and in data management processes. **What do you dislike about Netigate?** The tool can be well adapted to the company where it is developed, being a good solution for both medium and large companies, it also has tools for analysis and more functions, so I have no complaints or criticisms. **What problems is Netigate solving and how is that benefiting you?** It allows the surveys to be distributed through different channels, channels that the company has and it is good for it to have this type of system to collect each customer data ### 8. Amazing review plateform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2023 **What do you like best about Netigate?** Netigate can be used to fill survey forms and collect data for analysis **What do you dislike about Netigate?** Netigate has amazing features for user to fill survey but it can be given more options for the users to use. **What problems is Netigate solving and how is that benefiting you?** Netigate helps to collect data via survey for research to understand user using the product intertace and understanding employee enthusiasm to engage in various activities ### 9. Awesome! **Rating:** 5.0/5.0 stars **Reviewed by:** Blake H. | Commercial Risk Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** April 10, 2023 **What do you like best about Netigate?** It is so easy to use and helpful in my everyday life. **What do you dislike about Netigate?** The outline of the webiste is a little hard to follow at first! **What problems is Netigate solving and how is that benefiting you?** It is helping me solve the problems and giving me confidence! ### 10. Comprehensible took, great support **Rating:** 4.0/5.0 stars **Reviewed by:** Henrik B. | Enterprise (> 1000 emp.) **Reviewed Date:** February 27, 2023 **What do you like best about Netigate?** The easiness to use the tool! And of course the nice support staff. **What do you dislike about Netigate?** The way of dealing with languages when you don't have it in your subscription. **What problems is Netigate solving and how is that benefiting you?** Customer satisfaction surveys. Brand awareness. ### 11. Netigate a Performance Review software **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2020 **What do you like best about Netigate?** I liked that user interface when I set up the questionnaire. I found myself dragging things around and arranging questions with ease. With other programs I found it hard to send out and use but Netigate was super easy for my team to use. **What do you dislike about Netigate?** With ease comes the problems of customization and features. I found myself wanting to have more customized questions for my team. It didn't have as many features as I was hoping. It was also a little difficult exporting the results into a google sheet. **Recommendations to others considering Netigate:** I would recommend that you try different software to see what works best for your flow. We found that this worked the best but we eventually switched over to a program called chatfuel that got us similar results and also worked on Facebook messenger. **What problems is Netigate solving and how is that benefiting you?** We wanted to solve our website feedback information for customers. We found that having that information optimized our customer journey when signing up for our event. ### 12. Creating surveys was never been so easier **Rating:** 4.5/5.0 stars **Reviewed by:** Maan J. | Software Programmer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2021 **What do you like best about Netigate?** It's easy to create surveys using Netigate. It provides you lots of features which make it even easier to create surveys. I have created many poll surveys till date using it and Netigate never disappointed me. **What do you dislike about Netigate?** I think price of the tool can be a bit lower. Other than this all is okay. This tool is absolutely amazing. **Recommendations to others considering Netigate:** It create surveys fast, and saves a lots of time. That's what I need from a survey creation tool. So I would recommend it. **What problems is Netigate solving and how is that benefiting you?** I'm creating surveys with Netigate to gather customer point of views, and really it has helped us a lot to improve our business tactics and helped us in business growing. All thanks to Netigate. ### 13. Netigate A simple friendly cloud based software **Rating:** 3.0/5.0 stars **Reviewed by:** Ritwik S. | Customer Service Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** January 24, 2022 **What do you like best about Netigate?** Simplest and easy user interface to create a survey and know the views and ideas of customers and employees **What do you dislike about Netigate?** This is not available free. This is chargeable **What problems is Netigate solving and how is that benefiting you?** Initially, I was not aware of the feedback that employees or the customers had. However, today I am able to access the feedbacks through which I can implement and improve the quality of my product. and organization ### 14. Professional and Work-Friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2022 **What do you like best about Netigate?** It has good user support, which helps reach out to people quickly, and technical support. Very easy to access while also giving you employee insight. Survey software and the services around it are just complimenting it. **What do you dislike about Netigate?** I have yet to experience something that I dislike on the platform, works great for my needs. **What problems is Netigate solving and how is that benefiting you?** My work speed had increased when it came to creating and conducting surveys. Better user experience for survey participants, considerably. ### 15. A good match for: Enterprise feedback management and Market Research **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2020 **What do you like best about Netigate?** It comes with a free trial which is helpful to see if the product is right for you.It is able to be used across Windows and Mac and has good apps for Android and iPhone. The training they provide comes in a variety of sources - in person, webinar, live online. It's easy to set up and the customized surveys are a huge add. The support systems are really helpful. **What do you dislike about Netigate?** I do not like the fact that there is no question library or a self-service portal. There is also no rater selection. Adding these functionalities would greatly enhance the product. The length of the free trial is also too short to get a true sense of all of the functionality. The reporting function is also difficult. **Recommendations to others considering Netigate:** Take advantage of the free trial and support systems offered to see if it's a good fit for you and your business. **What problems is Netigate solving and how is that benefiting you?** Enterprise feedback management, Web-based surveys, Online Surveys, Marketing Research, Customer Satisfaction Surveys, Panel Research Surveys, Human Resource Surveys, Event Evaluation ### 16. Reviews of Netigate **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 24, 2020 **What do you like best about Netigate?** The developer created well and It is a very good organized suite that includes everything that you need to create a survey. Very good interface and well organized. **What do you dislike about Netigate?** I think I feel pretty much good to use this . There is nothing to dislike about this. **Recommendations to others considering Netigate:** I also recommend using their help and customer support features, super convenient and expect more updates in future. **What problems is Netigate solving and how is that benefiting you?** Customer service good.They have multiple plans you can choose from and if you aren't sure which one will be best suited for you and/or your company, then you can ask their super nice customer service representatives. ### 17. Review of Netigate **Rating:** 4.0/5.0 stars **Reviewed by:** Smaragda G. | Business Secretary, Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2019 **What do you like best about Netigate?** It is a very good organized suite that includes everything that you need to create a survey. Very good interface and well organized. **What do you dislike about Netigate?** The log in procedures is very difficult. Also if you register an account you get a call back to the phone that you register and it was something very strange and uncomfortable for me. Also it is not free so you if you want something with low budget it is not the one for you. If you are a small business you can find other software with no cost at all **Recommendations to others considering Netigate:** It is better from your side to try the free trial version first if you wanted for your business. That is the best thing to do because you can check if the software is suitable for your business and you can be very well prepared when you are going to use it for your professional. **What problems is Netigate solving and how is that benefiting you?** You get very good quality of surveys for the price that you have to pay. You get very organized results for your business with the appropriate stats that you want. ### 18. Easy and Compatible! **Rating:** 5.0/5.0 stars **Reviewed by:** Brianna R. | Student, Enterprise (> 1000 emp.) **Reviewed Date:** October 23, 2019 **What do you like best about Netigate?** This site allows you to be compatible with big name companies like Uber, Spotify, Adidas, and more. You can start up for free, which is an added bonus! **What do you dislike about Netigate?** There wasn't anything I didn't like about it. It's easy to use and it has great connection services, which are both big pluses. **Recommendations to others considering Netigate:** Don't be afraid to ask for help. The Netigate team is super helpful and extremely nice. They will help you find the plan that will work best for you and your company. Their services are easy to understand and use. The website is also user friendly and has a ton of helpful information on it- that may answer your questions before having to talk with a customer service representative! **What problems is Netigate solving and how is that benefiting you?** They have multiple plans you can choose from and if you aren't sure which one will be best suited for you and/or your company, then you can ask their super nice customer service representatives. ### 19. Netigate Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** January 31, 2020 **What do you like best about Netigate?** This system is user friendly and allows administrators to create surveys for anonymous use. Can send survey via link to many individuals at once. They also have excellent customer service whenever necessary. They allow you to trial it for free so you can utilize it before you plan to purchase the software. **What do you dislike about Netigate?** Sometimes individuals using Netigate can respond more than once so data is not completely accurate. Software is a little more costly than other companies so not typically the first choice when deciding which software to purchase. **Recommendations to others considering Netigate:** No recommendations. Try to market it more since it’s not well known or commonly used but it’s a great software! **What problems is Netigate solving and how is that benefiting you?** No real problems so far. Easy to use and convenient. Customer service is always available. ### 20. Creating surveys for specific information and get additional information, what else required? **Rating:** 4.0/5.0 stars **Reviewed by:** Shantanu M. | Systems Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2019 **What do you like best about Netigate?** Easy to navigate and customize surveys alonwith for creation and then sending it to get more than desired results **What do you dislike about Netigate?** Its reporting feature/function is slightly difficult, also, its cost is on higher side **Recommendations to others considering Netigate:** Netigate is nothing but doctors' stethoscope to measure customers need! **What problems is Netigate solving and how is that benefiting you?** Although Netigate is being used in customer satisfaction research, employee engagement. But I use it for market research. i.e. I collect crucial data about clients/customers and understand their needs accordingly. In return, I change my ways accordingly to their thought resulting in enhanced business ### 21. Get insight of target audience taste and preference **Rating:** 5.0/5.0 stars **Reviewed by:** Sayed Manzar H. | Business Development Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2019 **What do you like best about Netigate?** It's most reliable test and poll survey software and results in actionable intelligence for product. It is must for growth and direction for a company. **What do you dislike about Netigate?** It's has to show free life demo and should be available on app **Recommendations to others considering Netigate:** It's reliable and good guide and provide actionable intelligence to arrive at public opinion.so you now can drive business in right direction. **What problems is Netigate solving and how is that benefiting you?** It gives insight of customer what they think of product and the what they think of industry as a result it gives direction of business. ### 22. Makes my daily life easier. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Enterprise (> 1000 emp.) **Reviewed Date:** May 12, 2020 **What do you like best about Netigate?** Very easy to submit responses. Nothing confusing. **What do you dislike about Netigate?** The page itself is not too attractive. However, not a deal breaker. **Recommendations to others considering Netigate:** It is a great tool for any size business. **What problems is Netigate solving and how is that benefiting you?** Gives me the information I need to make informed decision. ### 23. Netigate **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Media Production | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2020 **What do you like best about Netigate?** It helps take right decision by giving good surveys **What do you dislike about Netigate?** I think the fact that it can sometimes be a little time taking **Recommendations to others considering Netigate:** Just go for it, try it and then see for yourself **What problems is Netigate solving and how is that benefiting you?** Netigate has helped us realize what important decisions could be taken ### 24. Netigate Best Survey Tool! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** October 22, 2019 **What do you like best about Netigate?** I really like Netigate as it makes conducting unbiased market research surveys. I can better understand customers and their needs/wants. I enjoyed browsing through their sample surveys as there are great template to base your custom surveys off of. Customer satisfaction is very important and I would say ease of use definitely adds to Netigate's quality. **What do you dislike about Netigate?** I don't dislike anything about Netigate as it is very easy to use and implement. It really helps with providing organized and helpful feedback from customers. I think that there could be a quicker way to understand which template would be best for my business. **Recommendations to others considering Netigate:** I also recommend using their help and customer support features, super convenient! **What problems is Netigate solving and how is that benefiting you?** Problems such as cutting market research costs and receiving valuable customer feedback are solved when using Netigate. ### 25. Netigate Product Review & Feedback **Rating:** 4.5/5.0 stars **Reviewed by:** Anil V. | Developer, Enterprise (> 1000 emp.) **Reviewed Date:** November 26, 2019 **What do you like best about Netigate?** Enterprise feedback management, Web based surveys, Online Surveys, Marketing Research, Customer Satisfaction Surveys, Panel Research Surveys, Human Resource Surveys, Event Evaluation. **What do you dislike about Netigate?** There is not a free version of Netigate. Netigate does offer a free trial for training. **Recommendations to others considering Netigate:** I would definitely recommend this to other users / company. **What problems is Netigate solving and how is that benefiting you?** Online Surveys, Marketing Research, Customer Satisfaction Surveys ### 26. Netigate is winner in survey and act **Rating:** 4.5/5.0 stars **Reviewed by:** Rahul S. | Business Development Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2019 **What do you like best about Netigate?** They are best in survey for decision making through tool available through netigate. **What do you dislike about Netigate?** Some features are not eligible to perform well. It's needs to improve. **Recommendations to others considering Netigate:** If you not able to do analyze your own data or decision making use netigate once. **What problems is Netigate solving and how is that benefiting you?** They are quite help to analyze data act accordingly. ### 27. Online Surveys platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in E-Learning | Enterprise (> 1000 emp.) **Reviewed Date:** October 23, 2019 **What do you like best about Netigate?** Its cloud based platform. It helps knowing the feedback of customer. It supports customer survey, mobile survey, data analytics, offline response data, email survey/marketing. It helps in feedback management. It is easy to use **What do you dislike about Netigate?** Free trail is of short duration. Reporting is difficult. Pricing is high. It does not support benchmarking, performance management, employee recognition and reward program. **Recommendations to others considering Netigate:** It's highly recommended as creating customized survey is so easy with this tool. Even support is helpful for questions and concerns. **What problems is Netigate solving and how is that benefiting you?** I have used it for feedback management and pulse surveys. Its easy to set up customized surveys. It's simple and user friendly. ### 28. Great start **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2019 **What do you like best about Netigate?** Netigate has some great fundamental ideas, and with a little bit of improvement I think it could continue being a great tool **What do you dislike about Netigate?** The format is not as user friendly as others **What problems is Netigate solving and how is that benefiting you?** We’ve used it as a means of quick data collection that is concise and ACCURATE. solves many issues we’ve had when using other software ### 29. Overview of Netigate **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** October 22, 2019 **What do you like best about Netigate?** It uses innovative technology which helps in performing surveys with web. **What do you dislike about Netigate?** Sometimes the data shown by surveys is over focused and mismatch with the reality. It may not consider all factors while surveying **Recommendations to others considering Netigate:** Yes **What problems is Netigate solving and how is that benefiting you?** It uses innovative technology which helps in performing surveys with web. ### 30. Great !! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** November 26, 2019 **What do you like best about Netigate?** its usability of the software , find it very easy **What do you dislike about Netigate?** nothing that i can think , i like usability of the software **What problems is Netigate solving and how is that benefiting you?** easy communication with customers ## Netigate Discussions - [Can I use for garment industry?](https://www.g2.com/discussions/can-i-use-for-garment-industry) - 1 comment, 1 upvote - [Is there a video introducing Netigate?](https://www.g2.com/discussions/is-there-a-video-introducing-netigate) - 2 comments, 1 upvote - [Who are some of your current customers?](https://www.g2.com/discussions/who-are-some-of-your-current-customers) - 1 comment, 1 upvote - [How often do you have trainings or webinars?](https://www.g2.com/discussions/how-often-do-you-have-trainings-or-webinars) - 1 comment, 1 upvote - [What is the difference between an e-mail survey and a link survey?](https://www.g2.com/discussions/what-is-the-difference-between-an-e-mail-survey-and-a-link-survey) - 1 comment, 1 upvote - [View Netigate pricing details and edition comparison](https://www.g2.com/products/netigate/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-29+08%3A15%3A31+-0500&secure%5Bsession_id%5D=f336cd3b-a7bf-45b7-82b8-354e4279bde0&secure%5Btoken%5D=dd4c58410e1781b7ad945f5973199b11c417b10455948c0b479d3d7d40dc5dc8&format=llm_user) ## Netigate Features **User Response Methods** - Survey - Text/Notes **Analytics** - Net Promoter Score (NPS) - Customer Satisfaction (CSAT) Score - Customer Effort Score (CES) - Gamification **Survey Management** - Survey Builder - Question Types - Templates - Survey Distribution **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - AI Text Summarization **Survey Management** - Brand Design Consistency - Survey Deployment - Feedback Collection - Device Responsiveness **Participant Selection** - In-App - On-Site - Recruitment Pool **Platform Basics** - Performance Benchmarking - Reporting & Dashboards - Interoperability **Customization** - Stakeholder Management - Multilanguage Support - Multiple Branding Support - Vertical-specific Solutions **Survey Customization** - Branching/Skip Logic - Branding - Multimedia Support - Multilingual Surveys **Process Management** - Feedback Aggregation - Trigger Alerts - Real-Time Analysis - Real-Time Action **Insights** - Analytics - Collaboration - Sorting **Platform Content** - Employee Pulse Surveys - Survey Customization - Goal and Challenge Creation - Science-based templates **Survey Insights** - Reporting & Analytics - BI Tools Integration - Data Exporting - Permissions **Generative AI** - AI Text Generation - AI Text Summarization **System Management** - Security - System Monitoring **Platform Additional Functionality** - Employee Segmenting - Goal and Challenge Creation - Peer Recognition - Social Feedback Portal **Generative AI** - AI Text Summarization **Agentic AI - Experience Management** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards ## Top Netigate Alternatives - [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research/reviews) - 4.4/5.0 (2,911 reviews) - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - 4.4/5.0 (23,198 reviews) - [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) - 4.4/5.0 (458 reviews)