NetHunt CRM Features
What are the features of NetHunt CRM?
Sales Force Automation
- Contact & Account Management
- Opportunity & Pipeline Mgmt.
- Task / Activity Management
- Desktop Integration
- Product & Price List Management
- Quote & Order Management
- Customer Contract Management
Marketing Automation
- Email Marketing
- Lead Management
Customer Support
- Case Management
- Call Center Features
Mobile & Social
- Social Network Integration
- Mobile User Support
Reporting & Analytics
- Reporting
- Dashboards
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NetHunt CRM Categories on G2
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Platform
Customization | Based on 77 NetHunt CRM reviews and verified by the G2 Product R&D team. Allows administrators to customize to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views. | 91% (Based on 77 reviews) | |
Workflow Capability | Based on 72 NetHunt CRM reviews and verified by the G2 Product R&D team. Automates a process that requires a series of steps that typically require intervention by a several different users. Administrators can write rules to determine who and when a user needs to complete a step. Also includes notification of users when they need to take action. | 89% (Based on 72 reviews) | |
User, Role, and Access Management | Based on 69 NetHunt CRM reviews and verified by the G2 Product R&D team. Grant access to select data, features, objects, etc. based on the users, user role, groups, etc. | 89% (Based on 69 reviews) | |
Internationalization | Based on 46 NetHunt CRM reviews and verified by the G2 Product R&D team. Enables users to view and transact business with the same content in multiple languages and currencies. | 83% (Based on 46 reviews) | |
Sandbox / Test Environments | As reported in 37 NetHunt CRM reviews. Allows administrators to easily develop and test changes to the CRM deployment. After changes are made admins can easily migrate the changes into the "live" or "production" environment. | 75% (Based on 37 reviews) | |
Document & Content Mgmt. | Based on 54 NetHunt CRM reviews and verified by the G2 Product R&D team. Allows consuming, publishing and editing content from a central interface. Content management for CRM systems might include presentations, documents, images and other related electronic files. | 85% (Based on 54 reviews) | |
Performance and Reliability | Based on 72 NetHunt CRM reviews and verified by the G2 Product R&D team. Software is consistently available (uptime) and allows users to complete tasks quickly because they are not waiting for the software to respond to an action they took. | 93% (Based on 72 reviews) | |
Output Document Generation | Allows administrators to create templates that enable users to quickly generate dynamic documents in various formats based on the data stored in the application. This feature was mentioned in 40 NetHunt CRM reviews. | 80% (Based on 40 reviews) | |
User, Role, and Access Management | As reported in 27 NetHunt CRM reviews. Grant access to select data, features, objects, etc. based on the users, user role, groups, etc. | 86% (Based on 27 reviews) | |
Internationalization | Based on 21 NetHunt CRM reviews. | 79% (Based on 21 reviews) | |
Performance and Reliability | As reported in 27 NetHunt CRM reviews. | 90% (Based on 27 reviews) |
Sales Force Automation
Contact & Account Management | Based on 139 NetHunt CRM reviews and verified by the G2 Product R&D team. Store and retrieve information associated to customer contacts and accounts. Track company-wide communication and information about contacts and accounts. | 93% (Based on 139 reviews) | |
Opportunity & Pipeline Mgmt. | Based on 145 NetHunt CRM reviews and verified by the G2 Product R&D team. Manage sales opportunities through their lifecycle from lead to order. Track stages, values, and probabilities of close. Manage sales pipelines by individual sales rep, team, region, and company-wide. | 91% (Based on 145 reviews) | |
Task / Activity Management | Based on 140 NetHunt CRM reviews and verified by the G2 Product R&D team. Manage and track tasks and activities. Assign due dates and integrate to calendars to manage daily schedules and priorities. | 90% (Based on 140 reviews) | |
Territory & Quota Management | Based on 84 NetHunt CRM reviews. Assign and manage sales quotas and territories. Track progress against quotas. Change as needed. | 83% (Based on 84 reviews) | |
Desktop Integration | Based on 117 NetHunt CRM reviews and verified by the G2 Product R&D team. Allows users to sync their Email, Calendar and Contact tools with their CRM system. Includes Microsoft Outlook and Google integration. | 89% (Based on 117 reviews) | |
Product & Price List Management | Enter product/part numbers and manage the prices associated with them. Typically functionality allows users to add products and prices to opportunities and quotes if these modules are provided within the same system. 89 reviewers of NetHunt CRM have provided feedback on this feature. | 86% (Based on 89 reviews) | |
Quote & Order Management | As reported in 93 NetHunt CRM reviews. Allows users to create a quote to be provided to a customer that contain at least products, prices and associated discounts. Order management allows users to process orders that contain products, prices and associated discounts. | 84% (Based on 93 reviews) | |
Customer Contract Management | Based on 107 NetHunt CRM reviews and verified by the G2 Product R&D team. Management of contracts made with customers. Contract management includes negotiating the terms and conditions in contracts and ensuring compliance with the terms and conditions, as well as documenting and agreeing on any changes or amendments that may arise during its implementation or execution. | 88% (Based on 107 reviews) |
Marketing Automation
Email Marketing | Based on 125 NetHunt CRM reviews and verified by the G2 Product R&D team. Allows users to send email to contacts in bulk. Common features include: Built in Email templates, social media integration, Subscriber list management, sign up forms, success rate reports, AB testing and auto-responders. | 90% (Based on 125 reviews) | |
Campaign Management | As reported in 80 NetHunt CRM reviews. Optimizes the process for organizations to develop and deploy multiple-channel marketing campaigns to target groups or individuals and track the effect of those campaigns, by customer segment, over time. | 86% (Based on 80 reviews) | |
Lead Management | Based on 135 NetHunt CRM reviews and verified by the G2 Product R&D team. Allows users to manage and track leads though a process. The lead process typically involves steps such as: 1. Lead Generation, 2. Customer Inquiry, Inquiry Capture, Lead Filtering, Lead Grading, Lead Distribution and Lead Qualification. | 91% (Based on 135 reviews) | |
Marketing ROI Analytics | Enables analysis of effectiveness of an organizations various marketing activities 88 reviewers of NetHunt CRM have provided feedback on this feature. | 87% (Based on 88 reviews) |
Customer Support
Case Management | See feature definition | Based on 110 NetHunt CRM reviews and verified by the G2 Product R&D team. Tracks issues/help requests reported by customers through the resolution process. | 88% (Based on 110 reviews) |
Call Center Features | As reported in 93 NetHunt CRM reviews. Allows customer support professionals access to all information required to support the customer including customer information, case history and related customer social activity. Common features include: call recording, analytics, workforce management, call script management, and compliance management. | 85% (Based on 93 reviews) | |
Support Analytics | Based on 87 NetHunt CRM reviews. Enables analysis of customer support activities to optimize customer support professionals, processes and tools. | 87% (Based on 87 reviews) |
Integration
Data Import & Export Tools | Based on 70 NetHunt CRM reviews and verified by the G2 Product R&D team. Ability to input, modify and extract data from the application in bulk through a structured file. | 89% (Based on 70 reviews) | |
Integration APIs | Based on 59 NetHunt CRM reviews and verified by the G2 Product R&D team. Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications. | 87% (Based on 59 reviews) | |
Breadth of Partner Applications | To what extent are there partner applications readily available for integrating into this product? Partner applications typically provide complementary, best of breed functionality not offered natively in this product. This feature was mentioned in 47 NetHunt CRM reviews. | 80% (Based on 47 reviews) | |
Data Import & Export Tools | This feature was mentioned in 25 NetHunt CRM reviews. | 89% (Based on 25 reviews) | |
Integration APIs | Based on 23 NetHunt CRM reviews. | 79% (Based on 23 reviews) | |
Breadth of Partner Applications | 20 reviewers of NetHunt CRM have provided feedback on this feature. | 81% (Based on 20 reviews) | |
CRM Integration | As reported in 28 NetHunt CRM reviews. Integrates with CRM software, which can help provide context to your mailing lists. | 85% (Based on 28 reviews) | |
Social Media Integration | Integrates with Social Media platforms, which can help expand your reach. This feature was mentioned in 23 NetHunt CRM reviews. | 83% (Based on 23 reviews) | |
E-Commerce Integration | Integrates with e-commerce platforms, which can link directly to your online store. 17 reviewers of NetHunt CRM have provided feedback on this feature. | 83% (Based on 17 reviews) |
Mobile & Social
Social Network Integration | Based on 93 NetHunt CRM reviews and verified by the G2 Product R&D team. Use public social networks to listen and engage with customers. Allows users to filter what’s important and respond quickly. Often this functionality allows questions and requests from customers on social networks to case management. | 87% (Based on 93 reviews) | |
Mobile User Support | Based on 101 NetHunt CRM reviews and verified by the G2 Product R&D team. Allows software to be easily used on multiple mobile devices include phone and tablet devices. | 85% (Based on 101 reviews) |
Reporting & Analytics
Reporting | Based on 109 NetHunt CRM reviews and verified by the G2 Product R&D team. Enables reporting of all data contained within the system. Typically contains standard reports as well as the ability to create ad-hoc reports. | 86% (Based on 109 reviews) | |
Dashboards | An easy to read, often single page, real-time user interface, showing a graphical presentation of the current status and historical trends of an organization’s Key Performance Indicators (KPIs) to enable instantaneous and informed decisions to be made at a glance 129 reviewers of NetHunt CRM have provided feedback on this feature. | 88% (Based on 129 reviews) | |
Forecasting | Based on 88 NetHunt CRM reviews and verified by the G2 Product R&D team. Enables projection of sales revenue, based on historical sales data, analysis of market surveys and trends, and salespersons' estimates. | 83% (Based on 88 reviews) | |
Basic Reporting | This feature was mentioned in 63 NetHunt CRM reviews. | 90% (Based on 63 reviews) |
Email Marketing
Email and Mobile Preview | Make sure subscribers see email as intended. View emulated inboxes of major email providers and mobile devices (e.g., iOS, Android) to resolve rendering issues. 64 reviewers of NetHunt CRM have provided feedback on this feature. | 92% (Based on 64 reviews) | |
Manage Email Lists | List management tools include importing and maintaining subscriber data. Manage list segmentation, profile attribute management, and delivery status. Subscribers self-manage preferences. This feature was mentioned in 67 NetHunt CRM reviews. | 93% (Based on 67 reviews) | |
High-Volume Sending | As reported in 60 NetHunt CRM reviews. Ability to send thousands of unique, personalized emails per second. | 92% (Based on 60 reviews) | |
Building and Personalizing Emails | 67 reviewers of NetHunt CRM have provided feedback on this feature. | 92% (Based on 67 reviews) | |
Sending Outbound Emails | This feature was mentioned in 65 NetHunt CRM reviews. | 93% (Based on 65 reviews) | |
Manage Email Deliverability | This feature was mentioned in 63 NetHunt CRM reviews. | 92% (Based on 63 reviews) | |
Automated Email Responses | Based on 61 NetHunt CRM reviews. | 95% (Based on 61 reviews) | |
Multi-user Account | Enables multiple users to login to the same account to maintain a single account for your entire marketing team. 59 reviewers of NetHunt CRM have provided feedback on this feature. | 89% (Based on 59 reviews) | |
Surveys | Ability to send secure and personalized survey invites to your contact list. 54 reviewers of NetHunt CRM have provided feedback on this feature. | 86% (Based on 54 reviews) |
Analytics
Open Rates | Based on 58 NetHunt CRM reviews. Records the rate at which emails are opened. | 87% (Based on 58 reviews) | |
Link Activity | As reported in 56 NetHunt CRM reviews. Records the rate at which links in emails are followed. | 90% (Based on 56 reviews) | |
Export/Import | Based on 24 NetHunt CRM reviews and verified by the G2 Product R&D team. Exports and imports lead data to and from various formats like plain text, spreadsheets, etc. | 85% (Based on 24 reviews) | |
Reporting | Based on 27 NetHunt CRM reviews and verified by the G2 Product R&D team. Supports basic data reporting which includes user engagement analysis, entry and exit statistics, referrer information, etc. | 83% (Based on 27 reviews) |
Customizations
Email Platform Integration | Syncs information from other software such as contacts, emails and calls to reduce manual data entry. This feature was mentioned in 60 NetHunt CRM reviews. | 94% (Based on 60 reviews) | |
Email Scheduling | Allows administrators to schedule out emails in advance. 54 reviewers of NetHunt CRM have provided feedback on this feature. | 92% (Based on 54 reviews) | |
Notifications | As reported in 60 NetHunt CRM reviews. Reminds administrators to follow-up on emails based on pre-set reminders. | 91% (Based on 60 reviews) | |
Email Categorization | Allows for the categorization of emails. 60 reviewers of NetHunt CRM have provided feedback on this feature. | 94% (Based on 60 reviews) | |
Templates | Based on 59 NetHunt CRM reviews. Allows for the creation of templates for frequently-sent emails. | 91% (Based on 59 reviews) |
Lead Monitoring
Features | Based on 28 NetHunt CRM reviews and verified by the G2 Product R&D team. Provides features to create and manage lists of potential customers | 89% (Based on 28 reviews) | |
Performance | Based on 30 NetHunt CRM reviews and verified by the G2 Product R&D team. Monitors form’s performance and contribution to the sales pipeline | 91% (Based on 30 reviews) | |
Identification | Based on 22 NetHunt CRM reviews. Identifies the visitor, tracks the pages that they are visiting, and the time they are spending on each page | 86% (Based on 22 reviews) |
Data Capture
Mobile | Based on 26 NetHunt CRM reviews and verified by the G2 Product R&D team. Records leads using different types of devices | 75% (Based on 26 reviews) | |
Websites | Based on 20 NetHunt CRM reviews and verified by the G2 Product R&D team. Captures form submissions from existing forms on websites or landing pages | 80% (Based on 20 reviews) | |
Social Media | Based on 19 NetHunt CRM reviews and verified by the G2 Product R&D team. Captures leads across social media channels | 85% (Based on 19 reviews) | |
Data | Based on 23 NetHunt CRM reviews and verified by the G2 Product R&D team. Captures measurable, real customer data gathered directly from a website | 86% (Based on 23 reviews) |
Customization
Forms | Based on 22 NetHunt CRM reviews and verified by the G2 Product R&D team. Creates custom lead capture forms for specific uses, such as an e-book download or email newsletter | 79% (Based on 22 reviews) | |
Personalization | Based on 29 NetHunt CRM reviews and verified by the G2 Product R&D team. Changes colors, calls to action, or form length to personalize lead capture | 85% (Based on 29 reviews) | |
Templates | Based on 25 NetHunt CRM reviews and verified by the G2 Product R&D team. Provides pre-configured templates that can be customized by users | 83% (Based on 25 reviews) | |
Integration | Based on 22 NetHunt CRM reviews and verified by the G2 Product R&D team. Integrates with sales and marketing software solutions to transfer lead data between them | 89% (Based on 22 reviews) |
