# Netcore Unbxd Reviews
**Vendor:** Unbxd  
**Category:** [E-Commerce Search Software](https://www.g2.com/categories/e-commerce-search)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 68
## About Netcore Unbxd
Netcore Unbxd is an AI-powered product discovery platform consistently recognized as a leader by independent analysts. Named a Leader in Gartner’s 2025 Magic Quadrant™ for Commerce Search and Product Discovery for the second consecutive year and earning the highest score in Current Offering &amp; In-Session Personalization in The Forrester Wave™: Commerce Search and Product Discovery Solutions, Q3 2025, Netcore Unbxd stands at the forefront of the category. Powered by advanced search, merchandising, personalization, and Agentic ecommerce, Netcore Unbxd ensures shoppers find the right products faster, leading to higher conversions, order values, and customer satisfaction. Its architecture is built for scale, delivering responses in milliseconds to ensure consistent speed and relevance with zero downtime in the last 10 years. Trusted by leading retailers and brands worldwide, Netcore Unbxd is designed to help ecommerce leaders deliver frictionless discovery experiences and data-driven merchandising strategies, empowered by a proactive shopping agent and automated attribute enrichment for accurate facets, targeted promotions, and inventory-aware recommendations that meet the demands of modern digital commerce.



## Netcore Unbxd Pros & Cons
**What users like:**

- Users commend Unbxd for their **prompt customer support** , consistently responding to inquiries and resolving issues effectively. (11 reviews)
- Users value the **search efficiency** of Netcore Unbxd, leading to highly relevant results and improved business performance. (9 reviews)
- Users value the **exceptional customer satisfaction** with Unbxd, appreciating its responsive support and personalized shopping experience. (8 reviews)
- Users find **Netcore Unbxd easy to use** , appreciating its flexibility and effective search services for personalized experiences. (7 reviews)
- Users value the **personalized suggestions** of Netcore Unbxd, enhancing product discovery and improving customer experience significantly. (6 reviews)
- Recommendations System (6 reviews)
- Users value the **customization options** of Netcore Unbxd, enhancing its functionality and integration with ease. (5 reviews)
- Helpful (5 reviews)
- Recommendation Systems (5 reviews)
- User Experience (5 reviews)

**What users dislike:**

- Users experience **delays** with support and functionality, impacting the resolution of critical issues in their operations. (4 reviews)
- Users face significant **integration issues** with Unbxd, complicating daily management and requiring extensive developer involvement. (4 reviews)
- Users find the **time-consuming nature** of customization and support interactions frustrating during their experience with Netcore Unbxd. (4 reviews)
- Users find the **complex reporting** of Netcore Unbxd challenging, impacting ease of use and overall management. (3 reviews)
- Users experience a **steep learning curve** with Unbxd, making adaptation and customization more challenging than anticipated. (3 reviews)
- Poor Search Functionality (3 reviews)
- Software Bugs (3 reviews)
- Complexity (2 reviews)
- Complex Setup (2 reviews)
- Users experience **difficult implementation** due to poor support, lack of documentation, and slow response times affecting integration. (2 reviews)

## Netcore Unbxd Reviews
  ### 1. Very Useful Tool for e-Commerce Search

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dimple F. | eCommerce Product Lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 11, 2025

**What do you like best about Netcore Unbxd?**

I like best about Netcore Unbxd is its AI-powered product search and personalized suggestions. The search results are fast, accurate, and handle typos or vague keywords really well, which helps users find what they’re looking for quickly. I also appreciate how easy it is to manage the catalog and customize the experience through their dashboard. Overall, it improves customer experience and boosts conversions on our site.

**What do you dislike about Netcore Unbxd?**

Netcore Unbxd works well, but the dashboard is not easy to use. It can be confusing when setting up rules or campaigns. Also, the reports don’t show enough details, so it's hard to understand what’s working and what’s not.

**What problems is Netcore Unbxd solving and how is that benefiting you?**

Netcore Unbxd helps us show the right products to the right customers by improving our website search and product recommendations. This makes it easier for customers to find what they want, which leads to more sales and happier shoppers.

  ### 2. Extremely powerful ecommerce search solution — best with some developer support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Halfdan H. | Managing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 27, 2025

**What do you like best about Netcore Unbxd?**

Netcore Unbxd is an exceptionally powerful tool for ecommerce product discovery and merchandising. Its semantic search capabilities, customizable ranking logic, and recommendation engines added a whole new layer of control and sophistication to our Shopify store that we couldn't get from native tools.
The support team was knowledgeable and helped bridge the technical gaps during onboarding. For stores needing advanced search, curated merchandising, and deep customization—and who have developer resources—Unbxd offers a level of precision and control that few others can match.

**What do you dislike about Netcore Unbxd?**

The downside was the complexity: despite great support during onboarding, ongoing maintenance required developer expertise that was unsustainable for our small team.
The platform was not tightly integrated with Shopify's ecosystem, making it feel a bit separate and harder to manage day-to-day. Some tasks that could ideally be self-service needed technical changes or workarounds. Over time, simpler Shopify-native apps improved, offering enough features without the heavy overhead, leading us to transition away from Unbxd.
Ease of use, ease of ongoing implementation, and ease of integration with Shopify could definitely be improved.

**What problems is Netcore Unbxd solving and how is that benefiting you?**

Before Unbxd, Shopify's default search and merchandising tools were basic and rigid, limiting our ability to guide customers to the right products.
Unbxd solved key problems for us by:

Providing a smarter, more relevant search experience that reduced customer friction

Giving us the ability to prioritize high-value or seasonal products in search results

Increasing opportunities for upsells through intelligent product recommendations

Enabling a more curated and professional product discovery journey, which aligned better with our premium brand positioning
The result was a significant uplift in customer engagement, search-driven conversions, and merchandising flexibility—particularly important in our high-value, boutique jewellery category.

  ### 3. Unbxd’s Services Are Excellent, but the Helpdesk Experience Could Be Improved

**Rating:** 4.5/5.0 stars

**Reviewed by:** Pei L. | Ecommerce UX/UI Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 14, 2025

**What do you like best about Netcore Unbxd?**

My overall experience with Unbxd has been great! While no partnership is perfect, they truly listen to their customers and go above and beyond to support us — especially with their search and product recommendation solutions.

**What do you dislike about Netcore Unbxd?**

One area I wish were better is working with the helpdesk — the time difference sometimes leads to delays in resolving issues as quickly as we'd like.

**What problems is Netcore Unbxd solving and how is that benefiting you?**

Search is one of the most engaged experiences on our site, so we took the time to find the right partner to ensure customers get what they need — even when there's a basic human typo. We still guide them to the right place. The zero-search data also helps my team ensure customers are finding what they're looking for.

  ### 4. A great platform and Game Changer for eCommerce

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mangal S. | Marketing and Personalization Manager, Luxury Goods & Jewelry, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 01, 2025

**What do you like best about Netcore Unbxd?**

The platform excels in boosting search relevance and delivering highly personalized results. Additionally, the weekly and monthly reports are incredibly insightful and valuable for tracking performance

**What do you dislike about Netcore Unbxd?**

The implementation process for custom platforms can be a bit time-consuming, which can delay full deployment. Managing the product feed occasionally presents challenges, such as syncing delays

**What problems is Netcore Unbxd solving and how is that benefiting you?**

Unbxd is helping us solve the challenge of delivering relevant and personalized search experiences to our users. By leveraging intelligent search, product recommendations, and merchandising tools, we’re able to boost conversion rates and enhance user engagement.

  ### 5. Unbxed allows us to easily personalize a customer's shopping journey.

**Rating:** 4.0/5.0 stars

**Reviewed by:** nick V. | E-Commerce Merchandising Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 05, 2025

**What do you like best about Netcore Unbxd?**

I enjoy all the tools available to customize our website and provide our customers with a better shopping experience. I also appreciate the A.I learning model that Unbxd uses to allow each customer a personalized shopping experience. Customer support is available whenever you need it.

**What do you dislike about Netcore Unbxd?**

There is a bit of a learning curve between using Unbxd with other programs, but the support team is a good resource to assist.

**What problems is Netcore Unbxd solving and how is that benefiting you?**

Unbxd is solving the problem of how to we deliver a personalized browsing experience to our customers.

  ### 6. Definite pros and cons

**Rating:** 3.5/5.0 stars

**Reviewed by:** Kyle C. | Marketing Manager, Retail, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 12, 2024

**What do you like best about Netcore Unbxd?**

Communication is good and consistent. Integration setup was easy and quick. If I have issues, the team is quick to respond. I requested a LOT of customization for how my search bar looked and behaved. The team went above and beyond to ensure I was satisfied.

**What do you dislike about Netcore Unbxd?**

I needed a lot more customization than i thought i would need and it took a long time for me to get the product looking and behaving how i wanted. 

The platform has kind of a lot to it and I find some aspects challenging. For example, my efforts to boost popular products and brands just bogged down the system and caused my collection pages to load slower so now i dont really take advantage of the boost feature. I find the new collections feature too cumbersome to use because tracking down shopify product id's is too time consuming.

The product recommendations feature will soon not meet my needs. I will be better off using product recommendations from my CDP because it will utilize both in store and online sales data to better inform the algorithm what the true best sellers are.

**What problems is Netcore Unbxd solving and how is that benefiting you?**

For search, they gave us the ability to customize our search bar to our liking. You can see products, relevant brand or category pages, and even blog content. 

For merchandising, they gave us the ability to boost new products and best selling products among other things.

  ### 7. offers best solutions but need to work on the support system, documentation and error handeling

**Rating:** 3.0/5.0 stars

**Reviewed by:** harisha r. | SAP Hybris developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 17, 2024

**What do you like best about Netcore Unbxd?**

I really appreciate the way the system delivers search results based on multiple attributes with minimal processing time. The analytics feature is also a highlight, as it provides valuable metrics that help with decision-making

**What do you dislike about Netcore Unbxd?**

1 . There is no error-handling mechanism in place. When there is a small change, the entire API stops working and returns zero results.

2. After onboarding, a separate team handles support issues, and they are not familiar with the way we’ve implemented things. We had a hard time explaining the attributes that provide the respective values and why they aren’t processing correctly.

3. There are many features in Unbxd that could be utilized, but there is no proper documentation, which makes it difficult for the marketing team to publish new changes.

4. The support team takes a long time to address integration issues post-go-live.

5. The implementation engineer does not respond when issues arise, so we have to approach the support team each time and explain the cause of the issue, which is time-consuming.

**What problems is Netcore Unbxd solving and how is that benefiting you?**

To show the relavant results to the customer and we are seeing improved customer engagement and difference in our metrics

  ### 8. Prompt Customer Support + Superior Solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** David L. | Head of E-Commerce, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 13, 2024

**What do you like best about Netcore Unbxd?**

They have a prompt customer service support team which looks into resolving errors as quickly as possible. They are also quick to identify solution implementations when your website infrastruture evolves. The product recommendations that Unbxd offers have also lifted our website conversion rates considerably.

**What do you dislike about Netcore Unbxd?**

The base solution of the platform is powerful and largely sufficient, but I feel that more personalization of the backend platform for each client can be done to squeeze more value out for our user experience. It would be great if their customer success team can invest more time and effort to conceptualize strategies to integrate Unbxd more within the website's journey.

**What problems is Netcore Unbxd solving and how is that benefiting you?**

Unbxd Search is providing auto-suggestions and optimized search results for our customers. Unbxd is also providing product recommendations to our website users browsing on our product pages.

  ### 9. Brilliant search and feature set

**Rating:** 4.5/5.0 stars

**Reviewed by:** David O. | Digital Solutions Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 17, 2020

**What do you like best about Netcore Unbxd?**

The search on our website has genuinely improved since Unbxd was launched.  The feature set included for recommendation modules and merchandising, has offered us a straightforward way to affect the search results for differing customer needs, which has positively impacted the organisation and our customers.

**What do you dislike about Netcore Unbxd?**

Reporting needs some work to truly get a great picture of what is happening.
The subtle differences between recommendations & search causing two different search results based on the data it uses to craft the results.

Notifications around the upgrades between API versions.

**What problems is Netcore Unbxd solving and how is that benefiting you?**

Personalised search results
Merchandising
Analytics powered recommendations
Simple to implement search based campain pages
Easy to adjust search results based on business priorities & customer needs

  ### 10. Unbxd: A Game-Changer for E-commerce Search

**Rating:** 5.0/5.0 stars

**Reviewed by:** Todd H. | Marketing Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 22, 2020

**What do you like best about Netcore Unbxd?**

Incredible implementation team that was with us every step of the way. Unlike other vendors, I never felt like they gave us a dev guide and said, "follow this and good luck." Unbxd communicated well and helped our internal teams work toward a common goal with a shared vision between both our companies.

**What do you dislike about Netcore Unbxd?**

Since our platform is custom-baked, we did have to work through quite a few niggles and implementation took longer than expected. Admittedly, a lot of that wait was on our end. Unbxd did modify a few things on their back end to integrate better with our system, so they went above and beyond to ensure things worked properly.

**Recommendations to others considering Netcore Unbxd:**

Don't hesitate in considering and moving forward with Unbxd. Their support has been top-notch and worked with our internal development team to implement changes on our site to take full advantage of Unbxd's search tools.

**What problems is Netcore Unbxd solving and how is that benefiting you?**

Improved site search with more relevant results. We also have the ability to boost product results to sync with campaigns. We have seen increased searches per visitor. We pay a lot of money to get traffic to our site and it's great to have a functional site search that keeps visitors on-site and looking for additional products.

  ### 11. Relatively easy with a few bugs

**Rating:** 4.0/5.0 stars

**Reviewed by:** Nicki K. | Marketing Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 22, 2024

**What do you like best about Netcore Unbxd?**

Duplicating campaigns is pretty simple. It works pretty good with our backend (Magento), which is technically out of date. They did what they could with an old system. Customer support was really nice. They helped quickly and if there was something I didn't understand, they helped me figure out how to use it. The weekly & monthly reports that are sent out are really great.

**What do you dislike about Netcore Unbxd?**

There were issues with syncing when it came to when we tried to launch sales. There were some features that were disabled, such as certain coding that used to work is no longer possible. This was a big deal as it made some of our landing pages less presentable. There were some pagination issues as well.

**What problems is Netcore Unbxd solving and how is that benefiting you?**

We use Magento currently, and due to how old it is, it makes it hard to create landing pages. Unbxd helps with that, so that we don't have to have pages of code for every item we list.

**Official Response from Tanvi D:**

> Dear Nicki,

Thank you for your comprehensive review of Netcore's Customer Engagement and Experience Platform. We're pleased to hear that you find campaign duplication simple and appreciate the seamless integration with your Magento backend. It's also great to know that our customer support team has been responsive and helpful, making your experience smoother.

We apologize for the syncing issues you've encountered during sales launches and the impact on your landing pages due to disabled features. Your feedback is crucial, and we'll work on improving these aspects to better meet your needs.

It's encouraging to hear that Unbxd has been helpful in simplifying your landing page creation, especially given the challenges with your current Magento setup.

Thank you again for your valuable insights.

Best regards,
Netcore Cloud Team

  ### 12. unbxd review 2024/2025

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Electronics | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 15, 2025

**What do you like best about Netcore Unbxd?**

the team is very helpful in adjusting and making changes for us to meet various use cases

**What do you dislike about Netcore Unbxd?**

integration took a little longer than expected for our system, but nonetheless support was always there and willing to listen and even code for us

**What problems is Netcore Unbxd solving and how is that benefiting you?**

providing good search and recommendation algorithms to allows user to more easily find products that are of interest to them, leading to more conversions

  ### 13. Review on Unbxd

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 21, 2024

**What do you like best about Netcore Unbxd?**

Unbxd provide search services. It is easier to use. As they have provided there unbxd panel from which we can configure many things like filters which want to provide, we can look into attribute we pass to them, etc. They have good support team which address issues.

**What do you dislike about Netcore Unbxd?**

As we are using Unbxd service for our search, we are facing too many issues like api goes down sometimes for certain period of time. Search down for few mins are also expensive for Ecommerce Business. This is the major issue which we are currently facing.

**What problems is Netcore Unbxd solving and how is that benefiting you?**

As we are into ecommerce, are searches are configured via unbxd. After using unbxd keyword manipulation has become simplier as we need not code things, rather we can setup from their panel. Product indexed count, Facet , Search and its configuration, etc can be done via panel settings. Algorithms can be set for recommendations which can be provided for our website.

  ### 14. Search and Merch Expr at Adairs with Unbxd

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** August 27, 2024

**What do you like best about Netcore Unbxd?**

SMEs knows the product well and they work well with the customer, take the customer through the journey that is appropriate for the customer environment. 

It is not one way same way. They do work with the customer team end-to-end. 

Awesome knowledge and passion of the tool capabilties.

Ease of Integration
East of implementation
East of Use
Number of features

**What do you dislike about Netcore Unbxd?**

The onboarding handshake process with the tool used - they need to adapt to to the toolset that works with their customer

Proactive approach around onboarding and integration when there is no clear direction from the customer team, lead the discusion and lead the approach. Take that extra step to enable this approach needed and guide the customer through.

**What problems is Netcore Unbxd solving and how is that benefiting you?**

replacing our existing search and merchanising space
making the search and browse and recommendations journey of our website 
relevancy to what our customers behaviour 
making eComm merchandising space to be user friendly

  ### 15. One of the best product discovery tools available with great set of features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ashish T. | Manager - Omnichannel & Hyperlocal Operations., Enterprise (> 1000 emp.)

**Reviewed Date:** August 21, 2024

**What do you like best about Netcore Unbxd?**

Unbxd Search & Browse integrates seamlessly with our website & apps to provide an accurate overview of how the performance has been and how it can be improved.
Their analytics team custom curates several reports as per our needs which helps us simplify our business operations further.
Great team to work with.

**What do you dislike about Netcore Unbxd?**

They are updating the offering with time. Nothing to dislike as such.

**What problems is Netcore Unbxd solving and how is that benefiting you?**

We being a pharmacy chain, our products naming convention is complex which leads to incorrect inputs in search box from customers, Unbxd primarily helps us in showing the right and relevant products to end user which is very critical for online business.

  ### 16. Overall Great Experience with Unbxd Netcore

**Rating:** 5.0/5.0 stars

**Reviewed by:** Angela M. | Director eCommerce Operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 13, 2024

**What do you like best about Netcore Unbxd?**

The personalization for on-site search is extremely valuable to our business.

**What do you dislike about Netcore Unbxd?**

Our initial launch faced some issues and took longer than expected.

**What problems is Netcore Unbxd solving and how is that benefiting you?**

It helps us to take a complex large catalog and serve it up to our customer on both our on-site search pages and our category product listing pages in the best sequence for our customer.  Robust boost and bury rules have been powerful tool.  Ability to create custom landing pages for promotions has been good for us as well.

  ### 17. A good product with room to improve

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Business Supplies and Equipment | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 13, 2024

**What do you like best about Netcore Unbxd?**

The Netcore Unbxd on-site search function is one of the best I've seen. It produces great results with very little customization from an administrative side.

**What do you dislike about Netcore Unbxd?**

On the administrative side, the UX isn't the most user-friendly. After some time, you can figure out where things are and what they do, but it isn't an intuitive system.

**What problems is Netcore Unbxd solving and how is that benefiting you?**

Netcore Unbxd provides robust onsite search for our website and powers the merchandising of most of our category pages.

  ### 18. Great support on implementation! Flexible solutions for various e-commerce use cases.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Nitesh R. | Product Manager , Mid-Market (51-1000 emp.)

**Reviewed Date:** July 02, 2024

**What do you like best about Netcore Unbxd?**

Flexible merchandising solutions on search and browse experiences. Quick & easy integration. Great implementation and suport team. We are working with Kiran, Praveen and worked with Dhruv earlier. The team is always prompt and creative with different solutions around our use cases.

**What do you dislike about Netcore Unbxd?**

Not much here to say. The platform meets most of our use cases. Will be looking forward to any new capabilities that unbxd will add to the platform.

**What problems is Netcore Unbxd solving and how is that benefiting you?**

We have a huge catalog, and we like to promote different products to different segment of users. Unbxd helps us to this. The most used feature while building campaigns are the landing pages on search and the merchandising options.

  ### 19. Tata Motors utilising Unbxd search & Browse for improving customer experience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vivek J. | DGM Digital Sales, Enterprise (> 1000 emp.)

**Reviewed Date:** November 28, 2024

**What do you like best about Netcore Unbxd?**

1.Ease of working and flexibility of communication 
2.Expertise in AIML models

**What do you dislike about Netcore Unbxd?**

Nothing much ,  completely satisfied with services

**What problems is Netcore Unbxd solving and how is that benefiting you?**

Very useful for Browse and Recommendation

  ### 20. review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Furniture | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 02, 2025

**What do you like best about Netcore Unbxd?**

i like the reporting that is availailable

**What do you dislike about Netcore Unbxd?**

On occasion I find it difficult to meat my business needs and not restrict the AI feature.

**What problems is Netcore Unbxd solving and how is that benefiting you?**

serach engine

  ### 21. Great Search Merchandise Platform

**Rating:** 4.0/5.0 stars

**Reviewed by:** Andrew W. | Head of Marketing, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 28, 2024

**What do you like best about Netcore Unbxd?**

Probably the most cost effective search merchandise platform out in the market.

Post integration/onboarding customer tech support is top notch very easy and responsive.

Easy to use platform, doens't require a deep learning curve.

No issues with performance and uptime.

**What do you dislike about Netcore Unbxd?**

Integration documentation needs some work and updates.

Personaliation needs some improvements.

**What problems is Netcore Unbxd solving and how is that benefiting you?**

Unbxd is helping us by powering our E-Commerce Search and Merchandising on our website.

Unbxd is also powering our product recommendations.

  ### 22. Unbxd | A great tool to customise the SRP/PLP as per merchandising needs.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ruturaj J. | Assistant Manager - Omnichannel, Enterprise (> 1000 emp.)

**Reviewed Date:** August 21, 2024

**What do you like best about Netcore Unbxd?**

Unbxd console gives a detailed view of products ranking while also gives a lot of scope for customisation as per our need in order to tweak the product ranking if needed.
The number of logic rules that can be implemented is endless and reflects very fast in the api responses as well.
We can very easily boost,bury, pin,slot,sort  any products and make live asap.
A great product for everyday use . 
The unbxd team (CS+Support) is very proactive and insightful.

**What do you dislike about Netcore Unbxd?**

Reporting section can be improved further.

**What problems is Netcore Unbxd solving and how is that benefiting you?**

Unbxd gives merchandising team a great option to tweak search or category responses as per our need. The product is very flexible.

  ### 23. Quality search platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 29, 2024

**What do you like best about Netcore Unbxd?**

Unbxd integrates smoothly with our Magento platform, with the customer support team providing excellent support when called upon. The platform is designed to handle large catalogs and high traffic volumes, ensuring reliable performance even during peak shopping periods. Unbxd’s search engine provides highly relevant search results, improving customer satisfaction and increasing conversion rates. The platform learns from user behaviour to continually refine and optimize search results.

**What do you dislike about Netcore Unbxd?**

Nothing much comes to mind. We've had a long and positive association with the product and team. The only minor thing would be the analytics and reporting could be ehanced.

**What problems is Netcore Unbxd solving and how is that benefiting you?**

Unbxd powered our search on our large and sophisticated product catalogue

  ### 24. WellnessForever utilising UNBXD search to help customers find right& relevant product without hassle

**Rating:** 4.5/5.0 stars

**Reviewed by:** Haarshal T. | Head: Omni Channel & Hyperlocal Business, Enterprise (> 1000 emp.)

**Reviewed Date:** August 21, 2024

**What do you like best about Netcore Unbxd?**

Unbxd powers our website & apps.
Given that our catalog size is huge & diverse, Unbxd advance algorithms understand the customer’s query and show the right set of products with great relevance.
This has helped us in significantly increasing our business numbers.
Very helpful Customer success team & customer support meets SLA.

**What do you dislike about Netcore Unbxd?**

Nothing comes to mind as such. We are happy with the offerings.

**What problems is Netcore Unbxd solving and how is that benefiting you?**

Unbxd is a complete product discovery module and helps greatly with showing the relevant product set when a user is searching for it thus helping in increasing our conversion rates.

  ### 25. Unbxd || Enabling personalised product discovery at Metro Shoes

**Rating:** 4.5/5.0 stars

**Reviewed by:** Abida C. | Manager, Enterprise (> 1000 emp.)

**Reviewed Date:** June 28, 2024

**What do you like best about Netcore Unbxd?**

The Unbxd product helped Metro shoes in solving the product discovery problem and making search hassle free and highly personalised for end users.The search results are highly relevant while also giving our category team an option to customise the SRP as per their need by using unbxd console.Console provides great flexibility to deploy our custom use cases.

**What do you dislike about Netcore Unbxd?**

Most use cases are fulfilled by the product.

**What problems is Netcore Unbxd solving and how is that benefiting you?**

Most use cases are fulfilled by the product and we have seen a rise in conversion rate too.

  ### 26. Highly recommend for entriprises looking for robust search functionality

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 27, 2024

**What do you like best about Netcore Unbxd?**

Ease of Use
Advance filtering and customization options
 Integration and implementation Support
Analytics and use of reporting
Accuracy of search results is impressive

**What do you dislike about Netcore Unbxd?**

documentation could be better with examples for customization and configuration

**What problems is Netcore Unbxd solving and how is that benefiting you?**

1.  Return more relevant results and hence more conversion
2.Speed with which results are returned have got better
3. merchandising has become easier
4.Filters and sort experience has got better

  ### 27. Good enough to be tailored as our wishes

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 15, 2024

**What do you like best about Netcore Unbxd?**

Boost, filter, dan url parameter for page view customization for each campaign.

**What do you dislike about Netcore Unbxd?**

Sometimes there is bug where the results & report is not complete or not as expected.

**What problems is Netcore Unbxd solving and how is that benefiting you?**

To help filter out product with our preffered criteria

  ### 28. Excellent Support and Easy Onboarding: Clear, Timely Communication

**Rating:** 4.5/5.0 stars

**Reviewed by:** Deepak M. | Marketing Executive , Luxury Goods & Jewelry, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 15, 2023

**What do you like best about Netcore Unbxd?**

We found the platform to be simple to use and quick to set up. It was also simple to migrate our current audiences, flows, and sign-up forms. The segmentation is sophisticated, making it simple to categorize people. Furthermore, the API links to Meta and Google Ads assist us in improving our marketing across multiple platforms.

**What do you dislike about Netcore Unbxd?**

We design automated action sequences that effectively target specific groups. We use shopping data to tailor our strategy and create advertising quickly.

Our crew manages social media all hours of the day and night. We're seeing benefits from the automatic integration with Meta in terms of keeping our audiences up to date. This allows us to show adverts to those who have previously expressed interest.

We intend to use Netcore to improve customer relationship management and increase the entire value of each customer over time.

**What problems is Netcore Unbxd solving and how is that benefiting you?**

Netcore Unbxd assists us in resolving issues relating to improving our customers' buying experiences. It makes it easier for our customers to find the things they desire on our website, resulting in happy customers and increased revenue for us.

  ### 29. Review for UNBXD

**Rating:** 4.0/5.0 stars

**Reviewed by:** Muammad Tegar A. | Enterprise (> 1000 emp.)

**Reviewed Date:** September 15, 2023

**What do you like best about Netcore Unbxd?**

- Prompt Customer Service: Our experience with UNBXD has been significantly enhanced by their unwavering commitment to customer service. Their team is always quick to respond, ensuring that our inquiries and issues are addressed promptly.

- Innovative Features: The comprehensive suite of features offered by UNBXD has been a game-changer for our business. Their technology is advanced, intuitive, and tailored to cater to both our immediate needs and long-term growth strategies. The insights and tools provided have empowered us to optimize our offerings and gain a deeper understanding of our customer base.

**What do you dislike about Netcore Unbxd?**

Areas for Improvement:

Recurring Issues: While the UNBXD team is quick to resolve problems, we've occasionally faced recurring issues that have resurfaced after being addressed. It's a minor setback but something that needs attention.

Platform Stability: As the platform evolves, ensuring its robustness and reliability will be crucial. We're optimistic, given the improvements we've seen over time, but continuous refinement will enhance the user experience further.

In conclusion, while UNBXD offers a plethora of benefits, there's always room for enhancement. However, their dedication to improvement and customer satisfaction is evident, and we're confident in the platform's continued growth and evolution.

**What problems is Netcore Unbxd solving and how is that benefiting you?**

1. Personalized User Experience: One of the primary challenges in e-commerce is offering a tailored shopping experience for every visitor. Unbxd's AI-driven product discovery platform ensures that users see products and content that are most relevant to them, enhancing their browsing and shopping experience.

2. Advanced Search Capabilities: Online shoppers often face difficulties in finding the exact products they're looking for. Unbxd's powerful search engine optimizes product search results, ensuring users find what they're looking for quickly and efficiently.

3. Analytics and Insights: Understanding user behavior is crucial for any online business. Unbxd provides detailed analytics on user interactions, search patterns, and purchase behaviors. This data is invaluable for making informed decisions and optimizing our product offerings.

4. Scalable Product Recommendations: As our product catalog grows, manually curating product recommendations becomes impractical. Unbxd's automated recommendation engine ensures that users get to see complementary or similar products, increasing the chances of additional sales.

  ### 30. Unbxd: A Game-Changer in E-commerce Search and Product Discovery for Forest Essential

**Rating:** 5.0/5.0 stars

**Reviewed by:** Shubham S. | Enterprise (> 1000 emp.)

**Reviewed Date:** November 13, 2023

**What do you like best about Netcore Unbxd?**

We've been using Unbxd Search at Forest Essentials for a while now, and it has truly revolutionized our e-commerce platform. As a premium skincare and wellness brand, providing an exceptional user experience is crucial to our success, and Unbxd Search has played a significant role in achieving that.
First and foremost, the search capabilities are nothing short of outstanding. Unbxd Search's intelligent algorithms ensure that our customers always receive accurate and relevant search results. This has reduced bounce rates, improved the time customers spend on our site, and, most importantly, increased conversions. Our customers can quickly find the products they're looking for, thanks to features like autocomplete, typo tolerance, and synonym support.

Unbxd's customer success and support team have been nothing short of exceptional. Their dedication to ensuring our success and satisfaction with their platform has been evident from day one. Whenever we've encountered challenges or needed assistance, their team has responded promptly and with a deep understanding of our needs. Their expertise and willingness to go the extra mile in resolving any issues or questions have made us feel truly valued as customers. Unbxd's customer success team has consistently exceeded our expectations, making our experience with their platform even more outstanding. We highly commend their commitment to our success and their exceptional level of service.

In conclusion, Unbxd Search has been an essential tool in improving our online customer experience. It has not only increased customer satisfaction but has also had a direct impact on our bottom line. The scalability and versatility of Unbxd Search make it suitable for businesses of all sizes, and we highly recommend it to anyone looking to take their e-commerce platform to the next level.

Forest Essentials is proud to have Unbxd Search as a valuable partner in our journey towards providing the best possible service to our customers. We couldn't be happier with the results, and we look forward to continued success with this outstanding platform.

**What do you dislike about Netcore Unbxd?**

Not much for dislike as such as the product and CS teams fulfills the majority of requirements.
A great partner to have.

**What problems is Netcore Unbxd solving and how is that benefiting you?**

Displaying relevant results as per the user's search query in order to minimise the touch points and increase the concersion.

  ### 31. User friendly platform, knowledgable and helpful team

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** August 28, 2024

**What do you like best about Netcore Unbxd?**

S&M capability of product, usability, Unbxd team engagement during implementation, integration and support

**What do you dislike about Netcore Unbxd?**

Security management on platform not as mature

**What problems is Netcore Unbxd solving and how is that benefiting you?**

Better search and merchandise capability.

  ### 32. Easy interface, and implementation

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 26, 2023

**What do you like best about Netcore Unbxd?**

The interface is good, and easy to understand, implementation was also good. Their support and dedication to check the implementation with devs and provide better solution was good. It has improved our search recommendations.

**What do you dislike about Netcore Unbxd?**

Analytics, unbxd lacks analytics, more insights would be helpful to take much better decisions.

**What problems is Netcore Unbxd solving and how is that benefiting you?**

Product discovery is major issue for us with search and recommendations provided by unbxd it solves a major concern for our commerce platform. Their algorithm and dashboard gives us good visibility to understand user needs and do the enhancement.

  ### 33. Superlative service and partnership

**Rating:** 5.0/5.0 stars

**Reviewed by:** Deepak S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 06, 2023

**What do you like best about Netcore Unbxd?**

We've had the pleasure of being associated with Unbxd for over eight years. Unbxd has been a game-changer for Pepperfry's search functionality. Their cutting-edge technology has elevated our user experience to new heights, making it easier and more convenient for shoppers to find exactly what they're looking for.

One of the key features that sets Unbxd apart is its use of AI and machine learning to deliver highly relevant search results. The search algorithm considers a range of factors, including the user's search history, browsing behavior, and even their location, to provide personalized and accurate results.

I've been consistently impressed with the speed and efficiency of the search function, and the results are always on-point. The proof of the pudding is in the outcomes, which is reflected through our search conversions. Being a long-tail category, the nuances are elaborate and extensive. 

In addition to the top-notch search functionality, the UNBXD team has been a pleasure to work with. Their customer support is outstanding, and they've been incredibly responsive and helpful in addressing any questions or concerns.

In conclusion, UNBXD has been an exceptional partner for Pepperfry, powering our search functionality to new levels of excellence. I highly recommend them to anyone looking to enhance their search capabilities and provide their customers with a seamless shopping experience.

**What do you dislike about Netcore Unbxd?**

Nothing specific comes to mind. We've had a long and positive association with the product, service and team.

**What problems is Netcore Unbxd solving and how is that benefiting you?**

Unbxd powers the search engine on Pepperfry which comes with it's huge set of challenges given its category nuances and use-cases.

  ### 34. Supportive colleagues

**Rating:** 5.0/5.0 stars

**Reviewed by:** Virender R. | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 13, 2023

**What do you like best about Netcore Unbxd?**

Good Support & Product. And Ease of Use, Good Features avaliable

**What do you dislike about Netcore Unbxd?**

Nothing for a dislike as a customer. Good Company

**What problems is Netcore Unbxd solving and how is that benefiting you?**

Recommendation , Searching, AB testing,

  ### 35. did a lot of customization to the platform so it took a bit of time to implement but worth the wait

**Rating:** 5.0/5.0 stars

**Reviewed by:** johan n. | Chief Ecommerce Officer, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 20, 2022

**What do you like best about Netcore Unbxd?**

very accurate search results, great flexibility, great support

**What do you dislike about Netcore Unbxd?**

There are always things with any service you use that could be better that might not be tailored to your specific business case but with unbxd, the pros overcomes the cons with a large mile. If you have special requirements then unbxd will do everything they can to help.

**What problems is Netcore Unbxd solving and how is that benefiting you?**

a better UX experience for our customers.

  ### 36. Enhanced our Search

**Rating:** 4.5/5.0 stars

**Reviewed by:** Maneesh K. | Enterprise (> 1000 emp.)

**Reviewed Date:** February 22, 2023

**What do you like best about Netcore Unbxd?**

Delivers a great customer search experience, consistently.

**What do you dislike about Netcore Unbxd?**

We have not experienced anything adverse.

**What problems is Netcore Unbxd solving and how is that benefiting you?**

Our website was not showing the most appropriate results for consumer search, unboxed solved that and boosted experience and conversion.

  ### 37. A great platform to get you started on your Search and Merch journey

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 15, 2022

**What do you like best about Netcore Unbxd?**

I like how there are many different ways to merchandise your products on the listing page.

**What do you dislike about Netcore Unbxd?**

There are some gaps in the feature offering. But believe it will be resolved by a platform upgrade due C.Q1 '23

**What problems is Netcore Unbxd solving and how is that benefiting you?**

When merchandising our listing pages before Unbxd, we had no real idea if the order we had the products made any real difference to conversion and click through. Now we have analytics to back up our decisions and made positive changes.

  ### 38. Unbxd: A wonderful search and recommendation tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Gaurav B. | Support analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 11, 2022

**What do you like best about Netcore Unbxd?**

The support team is great and very quick in responding to issues and fixing problems.

Additionally, the search and recommendation functionality are very useful. The advanced search engines uses AI technology to provide recommendations based on multiple facets that are responsible for sale of the product.

**What do you dislike about Netcore Unbxd?**

Although, there are several positives with the tool there have been times where the recommendations keyword recommendations have failed, albeit seldomly. This is certainly an area the product can improve on.

**What problems is Netcore Unbxd solving and how is that benefiting you?**

Providing recommendations which assists the business in increasing sales.

  ### 39. Good on site search performance to drive conversion rate enhancement

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 16, 2022

**What do you like best about Netcore Unbxd?**

Search on site performs very well and drives great conversion rate enhancement

**What do you dislike about Netcore Unbxd?**

The system took me a few training sessions to get familiar with.

**What problems is Netcore Unbxd solving and how is that benefiting you?**

Conversion rate on site search.

  ### 40. Highly Professional

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 22, 2022

**What do you like best about Netcore Unbxd?**

The service we received during set up was highly professional.
Nothing was too hard, and the team was able to point us in the right direction and set up.
 
From a communication point of view, any bugs or errors, you were able to share examples and location and how the expected answer should be.
Many companies we have partnered with in the past just say it's wrong and consult the integration guide…….
 
As of now, the service we are receiving post-launch is amazing.
 
We look forward to working with you and the team for many years to come.

**What do you dislike about Netcore Unbxd?**

There is nothing to dislike, It works as expected.

**What problems is Netcore Unbxd solving and how is that benefiting you?**

Poor online search function

  ### 41. Experience with Unbxd has been ok. Hard to analyze effectivity.

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Furniture | Enterprise (> 1000 emp.)

**Reviewed Date:** October 04, 2022

**What do you like best about Netcore Unbxd?**

Contacts are responsive and timely to questions.

**What do you dislike about Netcore Unbxd?**

Lack of time internally to analyze effectiveness of search. Wish there was more Unbxd oversight/recommendations for optimizing.

**What problems is Netcore Unbxd solving and how is that benefiting you?**

NA

  ### 42. The Unbxd Site Search Has Significantly Improved Our Customers UX For Search and Browse

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jessie C. | E-Commerce & Social Media Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 04, 2021

**What do you like best about Netcore Unbxd?**

The Unbxd solution is a straightforward & agile solution to improving your customer's experience. I have found that our key metrics have all increased drastically with Unbxd. Having a product catalog of over 300k SKUs with fictional names in an industry that changes daily - we required an elite solution to merchandise the right items for the relevant queries delicately. The Unbxd console is very user-friendly and requires little ongoing maintenance, allowing you to focus on the more significant opportunities & challenges for your business.

**What do you dislike about Netcore Unbxd?**

There were some difficulties with integration as we were using a legacy custom platform - and on top of that, managing feeds so primarily for 300k products proved to be challenging. However, both parties worked well, and due to the flexibility of Unbxd, we were able to integrate with fewer resources than initially planned.

**What problems is Netcore Unbxd solving and how is that benefiting you?**

We can now display products for queries that we previously didn't before - closing the gap in missed sales opportunities. Conversion and engagement metrics have improved with AI-powered browse - and we are no longer relying on manual merchandising. 
We are also even more agile with Unbxd, which have helped implement UX changes such as product tile display styles and optimization of filters.

  ### 43. Great support and problem solving team

**Rating:** 4.0/5.0 stars

**Reviewed by:** Michael C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 12, 2020

**What do you like best about Netcore Unbxd?**

The team at Unbxd is really great to deal with. They always listen to our requirements and try to find solutions. Their products is highly customisable which brings great flexibility to our business.
We use their site search and it has definitely been a step up from our previous system. It has been such a great success that we are in the process of implementing it to all our ecommerce websites.

**What do you dislike about Netcore Unbxd?**

QA is not always great and their interface could benefit from a better UX.

**What problems is Netcore Unbxd solving and how is that benefiting you?**

We are trying to bring more accuracy to our site search. Having a better search helps customers to find products they are after, which ultimately increase conversion rate.

  ### 44. Revolutionised our online user experience

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 02, 2020

**What do you like best about Netcore Unbxd?**

Unbxd has revolutionised our online user experience thanks to their powerful search and autosuggest features. We are now able to deliver a category-leading experience and can leverage customer search data to help guide key merchandising decisions.

**What do you dislike about Netcore Unbxd?**

We have experienced a few minor disruptions to our reporting dashboard since launch which are to be expected with any major integration, all of which have been swiftly corrected.

**What problems is Netcore Unbxd solving and how is that benefiting you?**

Product discovery through search was our biggest source of customer frustration which we have been able to improve vastly courtesy of the Unbxd product. We are now able to get greater insight into the types of queries received which will help with data-led merchandising and marketing decisions.

  ### 45. Smart Search

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 23, 2020

**What do you like best about Netcore Unbxd?**

We are really glad we decided to go with Unbxd for our site search. The development and technical support is top notch. Our customer success manager is wonderful. She always answers our questions or inquiries right away.

**What do you dislike about Netcore Unbxd?**

I cannot say that I dislike anything at the moment.

**Recommendations to others considering Netcore Unbxd:**

I would talk to the sales team about what you are looking for on search. It definitely would be helpful to have a demo.

**What problems is Netcore Unbxd solving and how is that benefiting you?**

Unbxd is helping our customers find what they need quickly by recognizing patterns on what they search for. They are only showing the most relevant items so the customer can easily locate what they need.

  ### 46. I've been pleased with service for many years

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jesse H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 02, 2020

**What do you like best about Netcore Unbxd?**

There are a few features I like best. One is the auto-updating feeds - so that I don't have to manually add products to be indexed. The image based auto-suggest works very well and my customers and sales reps are easily able to find the products they're looking for with fewer clicks and page loads. The platform also included recommendation algorithms both for suggesting items that the customer personally could be interested in - and can suggest products that other customers bought when a customer is viewing a type of product.

**What do you dislike about Netcore Unbxd?**

Ran into some platform integration troubles with data feeds- but over time Unxbd was able to solve the issues and now it's a smooth process. They were also communicative throughout the process.

**What problems is Netcore Unbxd solving and how is that benefiting you?**

Unbxd solved our problem of having both a search provider  and a recommendation provider as separate providers. They are able to offer both services at a more reasonable price than paying separately. They were also able to solve an issue we had with our sales reps searching for products using partial item codes (mid string searching) - which was a capability our previous site search provider wasn't able to handle.

  ### 47. Excellent experience implementing - Great results too!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Scott P. | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 01, 2020

**What do you like best about Netcore Unbxd?**

The team was so good helping us get this implemented, it only took a few weeks. Our technical teams meshed great and all issues were addressed quickly. The early results are GREAT much better than what we had, our search CVR went up pretty dramatically and the algorithm is learning and getting better fast. We are actually redesigning our core templates to best utilize the system, can't wait to see it get even better. Thanks UNBXD you guys are pros!

**What do you dislike about Netcore Unbxd?**

You need a decent level of expertise and technical aptitude to install this yourself, luckily I have an amazing team. If you don't UNBXD can do all the install work.

**What problems is Netcore Unbxd solving and how is that benefiting you?**

Our old search just did not do a great job with product discovery, now we are showing great relevant results in search and also in product recommendations. Our conversion rate when up significantly on search and the overall site as well

  ### 48. Strong search results partner since past 5 years

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dhruv W. | Enterprise (> 1000 emp.)

**Reviewed Date:** June 02, 2020

**What do you like best about Netcore Unbxd?**

- Comprehensive search results solution
- Easy integration or modification/enhancements
- Easy to use dashboard
- Very prompt customer service through the years
- Great support in costs looking at long term relationship
- Good technical understanding by the support staff in solving complex problems - case in point Lenskart when launching its Singapore stores had gotten some custom development done by Unbxd, which helped rollout the solution in time for our Singapore stores to launch

**What do you dislike about Netcore Unbxd?**

- Upgradation of dashboard required development at client end - didnt expect this
- None other dislikes with unbxd, it is a great product to have integrated with

**Recommendations to others considering Netcore Unbxd:**

Great partner to work with , go with them with your eyes closed, you will not be disappointed

**What problems is Netcore Unbxd solving and how is that benefiting you?**

- Getting search results in our website/apps when customers are searching for the products

  ### 49. Striving for Progress

**Rating:** 4.0/5.0 stars

**Reviewed by:** Adam H. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 02, 2020

**What do you like best about Netcore Unbxd?**

The architecture of their service seems very articulate and well planned. If at any point in time a major problem is found, the reports on what happened and how they were resolved are detailed and well documented. Overall the service has been very robust and reliable for us when everything is working well. Customer support has always been personable and also more helpful and available than in the past. Before I was onboard at PartsWarehouse, they were able to accommodate a scenario in which we needed to separate parts and models within the same search.

**What do you dislike about Netcore Unbxd?**

Being likely one of the few remaining clients that have a custom search page built and hosted by Unbxd, there has been trouble in the past getting support for updating the page, taking a month or more for an update to be completed! Fortunately, that issue has been well resolved and customer support is more readily available and responsive than before as far as we can discern. There was discussion on assisting us with writing our own integration at the start of the year, but neither of us have pursued that goal as of yet.

**Recommendations to others considering Netcore Unbxd:**

Email will be your best bet for support most of the time, however, they're more than willing to talk with you as well!

**What problems is Netcore Unbxd solving and how is that benefiting you?**

A quick and easy search is readily available right out of the box, or "Unbxd" you could say! Looking up exact part or model numbers gives a very quick response. Next step will probably be writing our own integration.

  ### 50. Happy with the search!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Saif S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 19, 2020

**What do you like best about Netcore Unbxd?**

Now with the partnership with UNXBD, this search is one less thing that I have to be worried about. Very satisfied with the search tool.

**What do you dislike about Netcore Unbxd?**

We are very happy with their service, no complains

**What problems is Netcore Unbxd solving and how is that benefiting you?**

m/a


## Netcore Unbxd Discussions
  - [How to contact support?](https://www.g2.com/discussions/how-to-contact-support) - 1 comment, 1 upvote
  - [Can we integrate the Unbxd solution with our mobile sites and apps?](https://www.g2.com/discussions/can-we-integrate-the-unbxd-solution-with-our-mobile-sites-and-apps) - 1 comment, 1 upvote
  - [How is Unbxd different from rest of the players in the market?](https://www.g2.com/discussions/how-is-unbxd-different-from-rest-of-the-players-in-the-market) - 1 comment, 1 upvote
  - [What products or services does Unbxd offer?](https://www.g2.com/discussions/what-products-or-services-does-unbxd-offer) - 1 comment, 1 upvote

## Netcore Unbxd Pricing
- **Silver**: Contact vendor  
  The features listed below belong to the Unbxd Site Search. Browse and Recommendations features can be checked with the vendor.
- **Gold**: Contact Vendor
- **Platinum**: Contact vendor 

[View full pricing details](https://www.g2.com/products/netcore-unbxd/pricing)

## Netcore Unbxd Integrations
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [Blueport](https://www.g2.com/products/blueport/reviews)

## Netcore Unbxd Features
**Visitor Behavior**
- Monitoring
- Targeting
- Guided Selling

**Merchandising**
- Product Recommendations
- Product Search
- Product Display
- Web Content Management

**Search Setup**
- Indexing
- Auto Complete
- Product Information
- Stemming

**Computing**
- WYSIWYG
- AI/Machine Learning
- Little to No Coding

**Agentic AI - SAP Store**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Templates**
- Library
- Customization
- Optimization

**Analytics**
- Reports & Analytics
- Customer Data

**Product Discovery**
- Recommendations
- Conversion
- Personalization
- Faceted Search
- Ranking and Relevancy

**Experimental Design**
- Multivariate testing capacities
- Concurrent Testing
- Mobile Testing

**Personalization**
- Recommendation
- Content
- Cart Abandonment
- Search
- Personalization Engine
- Product Recommendations
- A/B Testing
- Personalized Messaging

**Administration**
- Integrations
- Dashboard

**Integration**
- E-Commerce
- PIM
- Merchadising

**Analytics**
- Reporting and Analytics
- Heatmaps

**Multichannel**
- Web
- Mobile

**Agentic AI - A/B Testing**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance

**Administration **
- Marketing Campaigns
- Reports & Analytics
- User Data
- Integrations

**Agentic AI - E-Commerce Personalization**
- Natural Language Interaction
- Proactive Assistance

## Top Netcore Unbxd Alternatives
  - [Algolia](https://www.g2.com/products/algolia/reviews) - 4.5/5.0 (421 reviews)
  - [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews) - 4.6/5.0 (743 reviews)
  - [Athos Commerce](https://www.g2.com/products/athos-commerce-athos-commerce/reviews) - 4.5/5.0 (217 reviews)

