Alex P.
AP
Alex P.
Head of CRM & CCARE
Mid-Market (51-1000 emp.)
"Netcore Make Us Better !!"
4/5
What do you like best about Netcore Customer Engagement Platform?

No question needed !! Nudge and Blank Canvas to make a Journey Review collected by and hosted on G2.com.

What do you dislike about Netcore Customer Engagement Platform?

Limitation of date range of only 100 days for analyzing behaviour :-( Review collected by and hosted on G2.com.

Response from Tanvi D of Netcore Customer Engagement...

Hi reviewer,

Thank you for your feedback! We're thrilled that you find our "Nudge" and "Blank Canvas" features so effective for creating journeys and driving revenue.

We appreciate your honest comment about the 100-day data analysis limitation. We are actively working on expanding our analytics capabilities to provide access to a longer history of user behavior.

It's great to hear that Netcore is helping you create powerful call-to-action campaigns and drive users more effectively.

Best Regards,

Netcore Cloud Team

Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Small-Business (50 or fewer emp.)
"Great personalized services"
4/5
What do you like best about Netcore Customer Engagement Platform?

The best upside with Netcore are the people who work there. They are easy to communicate with and have a drive with their work. Review collected by and hosted on G2.com.

What do you dislike about Netcore Customer Engagement Platform?

I haven't tried any other customer engagement platforms yet but so far I don't see anything I dislike about Netcore. Review collected by and hosted on G2.com.

Response from Tanvi D of Netcore Customer Engagement...

Hi reviewer,

Thank you for your review! We're thrilled to hear that our team's communication and drive have made such a positive impression. Our people are our greatest asset, and it's fantastic to know you feel that partnership.

We're glad that Netcore is effectively solving your email direct marketing challenges and that you've seen growth. We understand your concern about domain reputation, which is a critical aspect of email marketing. Our dedicated email deliverability experts and the platform's features are designed to help you maintain a strong sending reputation, and we're committed to helping you optimize your campaigns to ensure your emails reach the inbox.

We appreciate your feedback and are dedicated to your continued success.

Best Regards,

Netcore Cloud Team

Vicente A.
VA
Vicente A.
Performance Analyst
Mid-Market (51-1000 emp.)
"Review of SóCarrão's experience with NetCore"
3.5/5
What do you like best about Netcore Customer Engagement Platform?

NetCore helps us centralize user engagement actions, bringing clear insights and data about our users. Review collected by and hosted on G2.com.

What do you dislike about Netcore Customer Engagement Platform?

Sometimes we have communication difficulties, taking a few extra days to resolve urgent issues. The entire team is helpful and friendly, but sometimes they fail to respond quickly to our requests. Review collected by and hosted on G2.com.

Urenna O.
UO
Urenna O.
Team Lead, Brand and Corporate Communications
Mid-Market (51-1000 emp.)
"Netcore one of the best email marketing solutions"
5/5
What do you like best about Netcore Customer Engagement Platform?

Hands on customer service, easy to use platform, multiple templates to choose from HTML or AMP, easy integration of details, effective communications too Review collected by and hosted on G2.com.

What do you dislike about Netcore Customer Engagement Platform?

There’s nothing I don’t like about the platform Review collected by and hosted on G2.com.

Response from Tanvi D of Netcore Customer Engagement...

Hi Urenna,

Thank you for your fantastic review! We're thrilled to hear that you find our customer service to be hands-on and the platform easy to use. We appreciate your feedback on our multiple HTML and AMP templates, as well as the ease of integration and effective communication.

It's great to know that Netcore is effectively solving your needs for bulk email pushes, design templates, and audience management. Your success is our top priority.

Best Regards,

Netcore Cloud Team

Vivek K.
VK
Vivek K.
Marketing Manager
Mid-Market (51-1000 emp.)
"Easy to use Martech platform for marketers"
5/5
What do you like best about Netcore Customer Engagement Platform?

The journey orchestration with all cahnnels and conditions is easy and effective. Maximum revenue generating. Review collected by and hosted on G2.com.

What do you dislike about Netcore Customer Engagement Platform?

Small Glitches, encounter of bugs in rare cases. Review collected by and hosted on G2.com.

Response from Tanvi D of Netcore Customer Engagement...

Hi Vivek,

Thank you for your valuable feedback! We're thrilled that you find our journey orchestration easy, effective, and a key driver of your revenue. It's great to hear that you are successfully leveraging free channels like App Push Notifications to increase conversions.

We appreciate you bringing up the occasional glitches and bugs. We are committed to a high standard of platform stability and performance, and your feedback is crucial as we continuously work to eliminate these issues and ensure a seamless experience.

We are delighted that Netcore is effectively helping you increase customer conversions and enabling instant campaign execution.

Best Regards,

Netcore Cloud Team

Verified User in Online Media
UO
Verified User in Online Media
Mid-Market (51-1000 emp.)
"Seamless Customer Engagement with Netcore"
4.5/5
What do you like best about Netcore Customer Engagement Platform?

What I like best about Netcore is its ability to deliver personalised, omnichannel customer engagement. Review collected by and hosted on G2.com.

What do you dislike about Netcore Customer Engagement Platform?

I appreciate the effort behind Netcore’s drag-and-drop feature, but it can be a bit complicated and time-consuming to use. Review collected by and hosted on G2.com.

OA
Omotola A.
It helpdesk officer
Information Technology and Services
Enterprise (> 1000 emp.)
"Height of professionalism"
5/5
What do you like best about Netcore Customer Engagement Platform?

Customer friendly and a full knowledge of the product Review collected by and hosted on G2.com.

What do you dislike about Netcore Customer Engagement Platform?

The should do more of following up with clients Review collected by and hosted on G2.com.

Response from Tanvi D of Netcore Customer Engagement...

Hi Omotola,

Thank you for your feedback! We're thrilled that you find our team customer-friendly and that they have a full knowledge of the product.

We appreciate your suggestion to do more follow-ups with clients. We are committed to a high standard of customer service and will take your feedback into account to ensure our clients feel fully supported throughout their journey.

It's great to hear that Netcore has been a "great achievement" in your email marketing efforts and that it has given you an upper hand amongst your competitors. Your success is our top priority.

Best Regards,

Netcore Cloud Team

SS
shally s.
marketing analist
Enterprise (> 1000 emp.)
"Powerful All-in-One Customer Engagement Platform"
5/5
What do you like best about Netcore Customer Engagement Platform?

User segmentation is very powerful, allowing targeted campaigns based on behavior and preferences. Review collected by and hosted on G2.com.

What do you dislike about Netcore Customer Engagement Platform?

Occasional delays in campaign delivery due to maintanance. Review collected by and hosted on G2.com.

Tomi A.
TA
Tomi A.
Innovation System Manager
Mid-Market (51-1000 emp.)
"Netcore Cloud: Solid Marketing Solutions Platform"
5/5
What do you like best about Netcore Customer Engagement Platform?

I can use multiple channels to communicate and engage with my users Review collected by and hosted on G2.com.

What do you dislike about Netcore Customer Engagement Platform?

All good for now. I love the experience thus far Review collected by and hosted on G2.com.

Response from Tanvi D of Netcore Customer Engagement...

Hi Tomi,

Thank you for your fantastic review! We're thrilled to hear that you love the experience of using Netcore's platform and that you find it easy to use multiple channels to communicate with and engage your users.

It's great to know that Netcore is effectively helping you re-engage dormant and inactive users and create campaign drips. Your success in bringing these users back into the fold is exactly what we aim for.

Best Regards,

Netcore Cloud Team

Chirag K.
CK
Chirag K.
Data Analyst
Mid-Market (51-1000 emp.)
"Wonderful experience, kind on-boarding staff and a centralized platform."
4.5/5
What do you like best about Netcore Customer Engagement Platform?

The analytics integration with marketing pushes and the added feature of rfm segmentation is a very good feature to use. The funnel analytics and scheduled reports are also very useful and easy to automate. Review collected by and hosted on G2.com.

What do you dislike about Netcore Customer Engagement Platform?

The data loading time should be cut down, the load time is below average. Review collected by and hosted on G2.com.