"The training sessions were very helpful and our trainer was very patient with us and answered all of our questions. We never felt like our questions were insignificant. She took her time to make sure we understood what she was teaching us. I love how easy it is to import deposits. Compared to the other system we were using, it is a breeze. I am in the system every day doing one thing or..."

"Neon is incredibly intuitive to use - I find it very easy to operate for all of my department needs. It was easy to adapt the departments old systems to using Neon, and anytime we had an issue, Neon was always easy to get in touch with to be able to troubleshoot issues as they came up. We use Neon several times daily. It was very easy to integrate with iWave as well."

"Neon CRM is exceptionally easy to use, provides a lot of customization, and provides excellent services and utility to a myriad of organizations. It makes database management simple, and takes a lot of the fear and overwhelming aspects of the role away! It also is a product that is consistently being updated, upgraded, and improved, and there are few programs that do that the way Neon CRM does."

"Our organization has recently begun the onboarding process with Neon CRM and I have been so exceedingly impressed by how organized and efficient the entire process has been. From day one, the employee who walked us through the demo was wonderful to work with and extremely knowledgeable. We had a lot of questions, and she was patient and looked into answers for us. We're now in the onboarding..."

"We chose Neon CRM because we were able to package it with a new website. The support and training was great and although we had to delay the CRM implementation due to staff changes and capacity, we were able to launch the new website as well as NeonCRM. Neon was flexible with us and made accomodations for a payment plan without which I am not sure we would have been able to move forward. The..."

"We love having all our members, donors, and contacts in one system. Gone are the days of this information hidden away in Excel spreadsheets on staff computers with no idea which is the most updated information. Our forms, events, and mailings look professional and are done promptly. Gone are the days of using separate software programs to manage everything Neon does for us. I love the live..."

"It allows us to manage all of our stakeholders in one place, with multiple resources for managing their distinctive relationships. I also really like that they listen and want feedback from us on how to help them better meet our needs as a nonprofit organization."

"Our association is an army of two and Neon CRM has made it decently easy to do events, donations and membership. We do pay for the tech support, which has been totally worth it. I would highly recommend paying for that option, even if only for a year."

"Neon CRM is exceptionally user-friendly. Within the system, there are so many bells and whistles. There's nothing you can't track or a report you can't pull."

"Very well developed. All of the functions we use in our company. Especially find the reporting robust and contains a wide range of variables. We just transitioned to using the system letters to complete the management's receipting requirements. Streamlines the process as compared to a Word mail merge."

"Because of all the Data points, we can track on our constituents. We can better target them with good info/fundraising. Neon has leveled us up big time. Data is always key"

"Adaptability and capacity to add fields over time."

"Neon provides a comprehensive set of functions for managing our memberships, donations, events, and affiliated groups. It can be tailored for specific membership data and event offerings. Neon is revamping the legacy functions to smartphone-compatible presentations, which is very helpful for our constituents. Neon support is excellent, providing prompt and accurate responses to both simple..."

"Neon CRM has allowed us to integrate all of our donor, member, contact, and event information in one place. It's pretty intuitive to use, and help/support/training is easy."

"The Neon CRM platform is an all-in-one service. It provides donor tracking, email campaigns, event registrations, and so much more!"

"Neon CRM developers have stayed engaged with all the changing times of the last 17 years. This keeps this system dynamic and nimble."

"NeonCRM has been a boon to our fundraising team. We've imported our historical information to help create an alumni program, and the integration of RallyBound (Neon Fundraise) is fantastic. We've also benefitted from an integration with Windfall to help analyse donor capacity and shape our major gifts program. It is easy to use, customer service is fantastic, and we recommend it highly for..."

"The functions meet our unique needs as a nonprofit and we couldn't find them in any of the other CRMs we researched."

"There are many options to create processes and workflows in NeonCRM. The ability to automate services such as a donation thank you letter is helpful. There are many videos to watch to help with learning the systems, and the ability to schedule one-on-one support is helpful."

"We have the ability to access the complete value of our supporters including monetary donations, number of donations, attendance and spend at fundraisers and events, etc."