Best Software for 2025 is now live!
Save to My Lists
Claimed
Claimed

Top Rated Neo Software Alternatives

Neo Software Reviews & Product Details - Page 2

Neo Software Overview

What is Neo Software?

Brilliantly simple veterinary software with the flexibility of the cloud. Neo is built for efficient practice management, giving you the tools to manage your business, stay on top of daily operations, and do it all with ease – so the focus is always on your patients.

Neo Software Details
Show LessShow More
Product Description

Neo Software is a web-based veterinary practice management software, developed by a veterinarian to be quick and intuitive to use. The solution is suitable for veterinary practises of all sizes and can only be deployed in the cloud.


Seller Details
Year Founded
1983
HQ Location
Westbrook, Maine
Twitter
@IDEXX
6,036 Twitter followers
LinkedIn® Page
www.linkedin.com
7,507 employees on LinkedIn®
Ownership
NASDAQ: IDXX
Total Revenue (USD mm)
$2,706

AM
Overview Provided by:

Recent Neo Software Reviews

DA
Dave A.Small-Business (50 or fewer emp.)
5.0 out of 5
"Neo has been a great decision for us!"
Very easy to use, very easy to learn, staff love it. Flexible, allows for user defined fields. Regular updates with additional functionality, not j...
AK
Amanda K.Small-Business (50 or fewer emp.)
4.5 out of 5
"Hillcrest Animal Hospital"
How easy it is to teach a new hire to use it. If they can fill out a form to shop online they can be taught to use the software its literally that...
Paul C.
PC
Paul C.Small-Business (50 or fewer emp.)
5.0 out of 5
"NEO ~ Simplifying Electronic Medical Records"
How easy it works on iPads .............
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Neo Software Media

Answer a few questions to help the Neo Software community
Have you used Neo Software before?
Yes

17 Neo Software Reviews

3.6 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
17 Neo Software Reviews
3.6 out of 5
17 Neo Software Reviews
3.6 out of 5

Overall Review Sentiment for Neo SoftwareQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Verified User in Veterinary
UV
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Neo Software?

the outlook is pretty and you can leave yourself a chore/note list Review collected by and hosted on G2.com.

What do you dislike about Neo Software?

when you look at a patient you can't easily look up if they have appointments scheduled, search to see if they have had a certain medication or treatment, generally I disliked this software the most out of all the ones I have used. Review collected by and hosted on G2.com.

Recommendations to others considering Neo Software:

use tutorials Review collected by and hosted on G2.com.

What problems is Neo Software solving and how is that benefiting you?

I don't see many benefits. Review collected by and hosted on G2.com.

Verified User in Veterinary
UV
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Neo Software?

It was simple to use which made it very easy Review collected by and hosted on G2.com.

What do you dislike about Neo Software?

Sometimes, it took a while to use, however it could have been us. Review collected by and hosted on G2.com.

What problems is Neo Software solving and how is that benefiting you?

Crashes Review collected by and hosted on G2.com.

Cory L.
CL
Veterinary Technician
Veterinary
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Neo Software?

The best thing about the neo program is that it is cloud based. Meaning that there is unlimited amount of storage space for large instructors. Review collected by and hosted on G2.com.

What do you dislike about Neo Software?

The worst thing is because it is cloud based, it allow the hospital to be open for breaks in firewalls. Along with needing to be remotely hooked to server offsite. Review collected by and hosted on G2.com.

What problems is Neo Software solving and how is that benefiting you?

Data utilization, data storage, reliability Review collected by and hosted on G2.com.

Verified User in Veterinary
AV
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Neo Software?

The ease of use. No one had a problem with the transition Review collected by and hosted on G2.com.

What do you dislike about Neo Software?

consultation page scrolling. When saving anything the window scrolls back to the top. Review collected by and hosted on G2.com.

Recommendations to others considering Neo Software:

Make certain your ready and force your staff to quit using old program. Review collected by and hosted on G2.com.

What problems is Neo Software solving and how is that benefiting you?

Inexpensive cloud based system will run on anything that runs chrome. Easy , simple , inexpensive! Review collected by and hosted on G2.com.

Verified User in Veterinary
UV
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Seller invite
What do you like best about Neo Software?

The software is cloud based, making it accessible from any computer. The program itself is very simplified, making it easy to learn and use. Review collected by and hosted on G2.com.

What do you dislike about Neo Software?

The software was over simplified. I can see how this program would be great for a small practice with one doctor and limited staff, but for a busy practice, it created more problems than it was worth. One of the worst features was that only one person could enter information in a consultation at one time. This wouldn't be as big of an issue if the program only allowed one person into the consultation at a time. Instead, multiple people can get into the consultation, but only one person's entries are saved, completely erasing the other's without warning.

The inventory system is a mess. It is nearly impossible to truly track products coming into and out of the building. Once again, this is more difficult on a busier practice that has a lot of inventory.

There is no payment system integrated with the software, meaning that payment must be taken with a separate program, leaving room for errors when entering payment. Review collected by and hosted on G2.com.

Recommendations to others considering Neo Software:

I would recommend NEO to a small veterinary practice. If you are a larger, multi-doctor practice, then this product may cause more frustration than it is worth. After a little over 1 year of use, we have decided to use a different software that better suits a busier practice. Review collected by and hosted on G2.com.

What problems is Neo Software solving and how is that benefiting you?

NEO provides the benefit of being Cloud based, meaning that it can be accessed by any device with internet, WiFi, or data plan. Review collected by and hosted on G2.com.

Sarah A.
SA
receptionist
Medical Practice
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Neo Software?

Lots of options and a variety of uses. Love the communication to clients Review collected by and hosted on G2.com.

What do you dislike about Neo Software?

All the errors and glitches. They need to fix their issues Review collected by and hosted on G2.com.

Recommendations to others considering Neo Software:

Have patience. Review collected by and hosted on G2.com.

What problems is Neo Software solving and how is that benefiting you?

We haven't been able to utilize it due to all the errors Review collected by and hosted on G2.com.

Verified User in Veterinary
UV
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Neo Software?

Easy to use, organized. Allows ability to manage efficiently. Review collected by and hosted on G2.com.

What do you dislike about Neo Software?

Wish more settings could be personalized Review collected by and hosted on G2.com.

What problems is Neo Software solving and how is that benefiting you?

Efficient scheduling of patients and doctors Review collected by and hosted on G2.com.