Neo Software Reviews & Product Details

Get a demo, then get access to a trial, see how easy it is to set up. See how easy it is to learn how to do anything by accessing the "Help Me" tab in the bottom right corner. You'll be sold like we were. Ask other vendors what features they have added to their software for no addition fee over the past two years. I doubt you'll find many. Neo has added good reporting, good A/R tracking, GREAT boarding and are currently working on integrated SMS. They also listen to users about feature function. Review collected by and hosted on G2.com.

Quick checkout for clients. Easy access to records and information, vitals and Rx's for medical team staff. We are more efficient than before, we process patients through the hospital more quickly. The auto interface of x-rays and lab results saves time and helps us avoid missed charges. Text messaging allows us to be proactive in messaging clients as well as following up on missed services that are needed by their pets. Review collected by and hosted on G2.com.

Take your time with the transferring of information, ask plenty of questions to know what features you will gain or lose from the conversion because once the conversion is complete then trying to back track to fix what you weren't expecting to change is a huge challenge. The growing pains take a little getting used to but the transition is definitely worth the effort. The speed you gain in the flow through out the clinic is wonderful and the time you save in training during onboarding is unmatched by any other software. Review collected by and hosted on G2.com.

Neo is wonderful to be paperless and allows a smooth flow between check in and examination and examination to check out. We have lots of little requests placed with neo for things to run smoother in our clinic but Neo is good to hear our concerns and find loop holes or implement changes to improve those issues. Review collected by and hosted on G2.com.

We reach out to support about once every two weeks on a unique issue. Sometimes those issues are not related directly to Neo but the interaction between Neo and other software. The support team is always patient and professional and will work with us to address the issue. We also worked closely with the development team in integrating a portal with Antech for Laboratory results which has been a huge benefit to our practice and clients. There have been many benefits from using Neo in our practice. The biggest is being able to very quickly serve clients from anywhere from a mobile device. My practice is house call based and the ability to have instant access to records has been invaluable to us. Another outstanding enhancement for us has been Scheduling. The interface allows quick access to client and patient records from multiple screens. Review collected by and hosted on G2.com.

Neo is definitely moving in the right direction in regards to system improvements. There may be a few things missing but in my opinion they are worth not having for the other benefits of Neo. There is an option for a test trial which I highly recommend taking advantage of. Review collected by and hosted on G2.com.

We are located in south Louisiana so we have seen improvement during hurricane season with being able to access our software even when power is out. Review collected by and hosted on G2.com.

Excellent Choice, Good Value, Will Continue to Grow with your Needs Review collected by and hosted on G2.com.

Documents all of our medical records, easy to access, Don't have to worry about backing up at end of day; Rarely do we have problems with the software. Constantly being updated and improved upon. New features being added. Review collected by and hosted on G2.com.

I would recommend trying the NEO software before making any decisions. It’s simplicity is elegant and its functionality is robust. Review collected by and hosted on G2.com.

Getting rid of our expensive server base Intranet. Saves tons of money one IT help. Review collected by and hosted on G2.com.

I do not know how they have changed over the past 3-4 years. I would assume they have made updates. Review collected by and hosted on G2.com.

We were not able to solve any problems with Neo. It was not a good fit for us. Review collected by and hosted on G2.com.

I would highly recommend this solution based on the ease of use and ease of installation and implementation. Extremely intuitive design. Love the cloud based system to save critical client data. Outstanding value for the price. It's a much less expensive option than the previous server based system. Review collected by and hosted on G2.com.

IDEXX Neo is a more holistic solution where we can handle accounting (billing, invoices, etc.), appointment scheduling, as well as many other vital functions like marketing to existing clients. Review collected by and hosted on G2.com.

It solves the problem of allowing safe and secure access to the software for the ambulatory large animal veterinarians working from the field Review collected by and hosted on G2.com.

Ensure that you have time to complete the training. Ensure that all staff has completed the training. IDEXX Neo is easy to use but some personnel may experience a learning curve Review collected by and hosted on G2.com.

multi doctor practice Review collected by and hosted on G2.com.