Top Rated Neo Software Alternatives
Excellent user interface, very intuitive, good learning modules; Integrates with SmartFlow WhiteBoard and Anesthesia Software. Affordable, Continues to Grow with our Needs Review collected by and hosted on G2.com.
Does not yet integrate with Wellness Plans Review collected by and hosted on G2.com.
16 out of 17 Total Reviews for Neo Software
Overall Review Sentiment for Neo Software
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Very easy to use, very easy to learn, staff love it. Flexible, allows for user defined fields. Regular updates with additional functionality, not just corrections. The support staff is world class! Friendly, knowledgeable and always available. Review collected by and hosted on G2.com.
Reporting was more limited, but now is expanding. At first we had to have 3rd party Boarding solution, but now that is built in. At first we paid for SMS messages, but now that is built in. I don't really have anything I dislike about it. Review collected by and hosted on G2.com.
How easy it is to teach a new hire to use it. If they can fill out a form to shop online they can be taught to use the software its literally that easy for onboarding. Review collected by and hosted on G2.com.
The back end of things with book keeping and reminders and inventory has a lot of bugs and we have lost a lot of product tracking, reminder options, and ease of access when switching to Neo from our previous provider. There is also a bit of a communication gap when they go to do a new update. Changes are made with out consulting with clinics or pre-warning clinics of upcoming changes that may change how you have to change the flow of things within the clinic which results in a surprise that morning once the update has taken place. These things are improving as they grow however. Review collected by and hosted on G2.com.
Ease of training, low cost to function ratio, outstanding customer service, and frequent improvements that are made based on user input. Another factor is ease of use. The software is designed so that one records are plainly available and editable. No more going to multiple screens to input data as with some other PMS programs. Review collected by and hosted on G2.com.
Inventory management. The software tracks amounts but lacks the ability to track by lot number or to alert manager if medication lot is near expiration. I am however, confident that this is being addressed by the development team. Review collected by and hosted on G2.com.
The built in training is great for new staff members. The fact that Neo is cloud based makes it easy to access from any location. Review collected by and hosted on G2.com.
I do wish Neo offered a few things such as expiration reports and better formatting of forms. Review collected by and hosted on G2.com.
How easy it works on iPads ............. Review collected by and hosted on G2.com.
Missing integrations to important essential software like Trupanion Express and VisioCare Consult (communication tool) Review collected by and hosted on G2.com.
We are no longer using this platform. I do not remember any features that I liked about it unfortunately. We switched to it shortly after it came out because it was a cloud based system, however that ended up being the only feature that worked in our favor. It was a very basic platform and may work well for smaller clinics, but did not work for ours. Review collected by and hosted on G2.com.
We did not like anything about this program. When we used it, it was not able to do the majority of the things we needed it to. The platform was very new and was way too basic for our progressive clinic. Previously we had Avimark for 10+ years. That program was great, but was not cloud based at the time. We tried Neo for ~6 months. IT was a drastic step backwards for us so we then switched to another program that we still use today. Neo may have updated many of its features by now. Review collected by and hosted on G2.com.
The IDEXX software is very to learn how to use it initially and it is easy to use on an ongoing basis. I like that all data is stored online in the cloud so there is cost savings not having to use information technology outsourcing as much. Review collected by and hosted on G2.com.
When adding third party data and applications to the system, it can be cumbersome at times, for example integrating new templates or forms from MS Word. Review collected by and hosted on G2.com.
The training was most helpful for a smooth transition. It was thorough and quickly allowed for every team member to feel comfortable with the new software Review collected by and hosted on G2.com.
I dislike the cost of the system compared to other cloud based programs Review collected by and hosted on G2.com.
the outlook is pretty and you can leave yourself a chore/note list Review collected by and hosted on G2.com.
when you look at a patient you can't easily look up if they have appointments scheduled, search to see if they have had a certain medication or treatment, generally I disliked this software the most out of all the ones I have used. Review collected by and hosted on G2.com.
