--- title: Neo Reviews meta_title: 'Neo Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 146 reviews by the users' company size, role or industry to find out how Neo works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 146 scale: '5' date_modified: '2026-07-20' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Neo Reviews **Vendor:** Neo **Category:** [Email Management Software](https://www.g2.com/categories/email-management) **Average Rating:** 4.6/5.0 **Total Reviews:** 146 ## About Neo Neo is an email and growth suite designed to accelerate the online growth of small businesses and entrepreneurs. Over 130,000 small businesses trust Neo. Neo is an all-in-one business email platform where you get a custom business email address (yourname@yourcompany.com) that matches your brand name and powerful features that help grow your brand. A business email address adds credibility and instills trust in your clients and customers for your brand. And the best part? We'll help you with a domain name if you don't already have one! Neo also includes an AI designed website and requires no setup or coding. Neo is packed with a range of tools along with rich webmail, including integrated Calendar and Contacts apps, email marketing, appointment scheduling, an AI email assistant to write and respond to any email, read receipts, and a host of other productivity and security features. Ideal for: Small businesses, entrepreneurs, and startups seeking a comprehensive email suite to engage with clients and teammates effectively. ## Neo Pros & Cons **What users like:** - Users love the **ease of use** of Neo, praising its quick setup and straightforward functionality for scheduling and communication. (42 reviews) - Users love the **easy setup** of Neo, making it perfect for new businesses and startups. (18 reviews) - Users find the **setup ease** of Neo remarkable, making it perfect for new businesses and startups. (18 reviews) - Users love Neo for its **affordable pricing** , valuing its effectiveness and user-friendly features that enhance productivity. (17 reviews) - Users love Neo for its **affordable price** , making it a great choice for efficiency and functionality. (16 reviews) - Users find Neo to be **intuitive and user-friendly** , making email management effortless and enjoyable. (15 reviews) - Users praise the **helpful customer support** of Neo, ensuring assistance is always available when needed. (13 reviews) - Users appreciate the **fast and simple setup** of Neo, finding it efficient and cost-effective for businesses. (13 reviews) - Users love the **easy-to-use interface** of Neo, making email management efficient and straightforward. (13 reviews) - Web Hosting (10 reviews) **What users dislike:** - Users feel NEO has **limited features** in the basic plan, wishing for more included tools and flexibility. (7 reviews) - Users face a **difficult setup** process with Neo, often requiring extensive support to resolve installation issues. (6 reviews) - Users find the pricing for Neo to be **too expensive** after the trial, limiting access to necessary features. (6 reviews) - Users find the **missing features** in Neo limit functionality and flexibility, particularly in the basic plan. (6 reviews) - Users find **pricing issues** with NEO, desiring more features in the basic plan without additional costs. (6 reviews) - Limited Customization (4 reviews) - Users find Neo's **limited functionality** frustrating, especially with missing features and additional costs for basic needs. (4 reviews) - Poor Customer Support (4 reviews) - Mobile App Limitations (3 reviews) - Domain Issues (2 reviews) ## Neo Reviews ### 1. Experience the Power of Neo **Rating:** 5.0/5.0 stars **Reviewed by:** Jabari H. | Digital Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2024 **What do you like best about Neo?** Budget friendly & resourceful for entrepreneurs. **What do you dislike about Neo?** While Neo's pricing is competitive, advanced features and extensive usage might incur additional costs. **What problems is Neo solving and how is that benefiting you?** Operation cost. ### 2. The best product in the market for soloprenuers/freelancers **Rating:** 5.0/5.0 stars **Reviewed by:** Pratik M. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2024 **What do you like best about Neo?** Easy to use and simple features to build websites and email features. **What do you dislike about Neo?** domain extension could be better with different options to choose from **What problems is Neo solving and how is that benefiting you?** All in one platform and realy affordable solution ### 3. Email with superpowers **Rating:** 4.5/5.0 stars **Reviewed by:** Michael B. | Biomedical Services Technician, Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2024 **What do you like best about Neo?** Along with being a simple, easy-to-use email service, Neo has some cool additional features. My favourite is the ability to check that emails have been received/read receipts. I was going crazy wondering why I did not get answers to emails, and having customers claiming not to have received my messages when they had. Neo took away these headaches and gave me confidence in my emails again. **What do you dislike about Neo?** There is little to fault with Neo. For me, it works well. **What problems is Neo solving and how is that benefiting you?** Neo solves the issues on knowing if emails have been received, and does it nicely with a simple but powerful interface. ### 4. Great Service **Rating:** 5.0/5.0 stars **Reviewed by:** Alexandra P. | Digital Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2024 **What do you like best about Neo?** The email marketing process, which is so accurate and provides all the tools i need for my business. **What do you dislike about Neo?** The monthly fee. It should be like $20 for the year **What problems is Neo solving and how is that benefiting you?** Getting my emails on time from my customers. ### 5. NEO is Dope AF **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2024 **What do you like best about Neo?** Beautiful and clean interface with all the bells and whistles that you'd want like the magical read receipts without having to setup anything or notify recipient and the AI writer! Great email app! **What do you dislike about Neo?** Nothing at the moment, NEO really works great and when I had a setup issue I had support responding within minutes to resolve my issue. **What problems is Neo solving and how is that benefiting you?** An alternative solution to Outlook or a better organized frame then google workspace. I'm not a big fan of browser based email and the features they have introduced allows us to be aware and provide clear and rapid responses. Additionally, you are getting kick ass value for the cost in comparison to some of the other big dawgs. ### 6. Great Everyday Business Email **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2024 **What do you like best about Neo?** Neo has a very simple to use email inbox, both on desktop and mobile, which looks very similar to mainstream personal email providers. Neo also has good customer support, which I used when I needed some help with my subscription. Moreover, I found it simple to import my emails from another provider I had used before. Lastly, I can be signed into multiple emails at the same time which is great on both desktop and mobile. **What do you dislike about Neo?** If there is one thing I don't like, it's that you can't downgrade your plans the same way you can upgrade, you have to contact customer support. **What problems is Neo solving and how is that benefiting you?** Neo is solving the issue of email management by proving an email service that is easy to use for anyone, is similar to everyday personal email and is easily scalable. ### 7. Great for small business **Rating:** 5.0/5.0 stars **Reviewed by:** Jesse R. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 15, 2024 **What do you like best about Neo?** I like the ability to track emails and attachments and the ability to send html emails **What do you dislike about Neo?** having to pay for a certain amount of email views **What problems is Neo solving and how is that benefiting you?** providing me a custom domain email solution ### 8. it's a reliable email service, and gives me a nice webpage to promote my tax business **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Accounting **Reviewed Date:** March 12, 2025 **What do you like best about Neo?** reliable and secure email service for my tax business **What do you dislike about Neo?** the ai component on the webpage design needs upgrading with more options **What problems is Neo solving and how is that benefiting you?** it's allowing me to have an email and webpage platform in one app ### 9. The BEST app out there. **Rating:** 5.0/5.0 stars **Reviewed by:** Indya J. | Entrepreneur, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2024 **What do you like best about Neo?** This app is VERY helpful regardless if you are using it for personal or business. It's a MUST HAVE! **What do you dislike about Neo?** Absolutely nothing. This app is awesome. **What problems is Neo solving and how is that benefiting you?** Neo is not only cutting down my monthly fees but neo is also helping me manage my personal and business accounts a lot better than other platforms. ### 10. Wonderful experience easy to use and fast delivery **Rating:** 5.0/5.0 stars **Reviewed by:** Elizabeth M. | Co-owner/Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2024 **What do you like best about Neo?** its helps provide my business with a good reliable business email contact that's cheap and easy to use **What do you dislike about Neo?** the fact i can't upgrade from .site or remove the .site **What problems is Neo solving and how is that benefiting you?** i can communicate to my customers faster and they know they have the right contact ### 11. Still getting the hang of things **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2024 **What do you like best about Neo?** Easy to use both mobile and desktop version. Formatting makes it easy to use. **What do you dislike about Neo?** Need to upgrade for additional features. If I copy and paste from another e-mail, Neo does not maintain the formatting. I need to pay extra if I want to insert an e-mail signature with graphics/my photo. Need to pay extra if I want to know if hyperlinks have been clicked. Would have liked transparency when I signed up, knowing what was included (for features). My apologies if it was and I missed it. **What problems is Neo solving and how is that benefiting you?** I needed a professional e-mail account. ### 12. Neo is a great help for my small business. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2024 **What do you like best about Neo?** Neo allows me to send professional emails and connect with my customers with ease. **What do you dislike about Neo?** It would be good if I could add it to the other emails on my email app on the phone. **What problems is Neo solving and how is that benefiting you?** Free Agent has been so helpful. Connecting with that and building invoices there is great. ### 13. NEO meaning: TRANSPARENCY **Rating:** 5.0/5.0 stars **Reviewed by:** Brother Nature F. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2024 **What do you like best about Neo?** NEO is a modern up-to-date type of algorithm and suites your avid user as well as your advanced user. **What do you dislike about Neo?** Not too much features: there should be more features added or app integration **What problems is Neo solving and how is that benefiting you?** Manageable features held all in one place for the many email addresses a company possesses. Very easy to manage all in one area. ### 14. white ease really good **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2025 **What do you like best about Neo?** how easy it was to build a web page email great **What do you dislike about Neo?** really nothing everything worked really well **What problems is Neo solving and how is that benefiting you?** neo is not solving couse its all good ### 15. Helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Holly M. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2024 **What do you like best about Neo?** Neo has been great free service for my business cccaz.co.site **What do you dislike about Neo?** Nothing I don't like about Neo free website and email **What problems is Neo solving and how is that benefiting you?** Free website with ai templates and free email ### 16. Really Great service **Rating:** 5.0/5.0 stars **Reviewed by:** Collins C. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2024 **What do you like best about Neo?** Best service for new or developed businesses. No other platforms match to Neo and what they offer . I'm glad I discovered them. Prices are great for business emails . Don't miss out **What do you dislike about Neo?** Nothing. I love everything. Well I dislike that this app hasn't been discovered globally. Besides that. This the best software ever **What problems is Neo solving and how is that benefiting you?** Organization , pricing for business and website . They solve all my needs ### 17. Best service available **Rating:** 5.0/5.0 stars **Reviewed by:** Ameesh K. | Paralegal, Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2024 **What do you like best about Neo?** I like the fact that it was easy to transfer and migrate all of my stuff and their support staff are always there to help you out if you ever get stuck. **What do you dislike about Neo?** That I didn't get my one webpage as advertised. **What problems is Neo solving and how is that benefiting you?** Having our own business email for the team and its affordable compared to google. ### 18. Neo is the best **Rating:** 5.0/5.0 stars **Reviewed by:** KaReena S. | Owner , Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2024 **What do you like best about Neo?** Neo is AMAZING!I love it, very user friendly and affordable. **What do you dislike about Neo?** What is there to dislike about Neo! NOTHING! **What problems is Neo solving and how is that benefiting you?** I did one day accidentally purchase a second email, I reached out to customer support and they resolved the matter very quickly, I was impressed! ### 19. An Efficient Email Software **Rating:** 5.0/5.0 stars **Reviewed by:** Kimberley S. | Writer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2024 **What do you like best about Neo?** The staff at Neo are helpful and communication is easy if you need help. It's great to see who has opened the emails you send and when they're opened. **What do you dislike about Neo?** Personally, I haven't found anything I don't like about Neo. They are continually developing the software. **What problems is Neo solving and how is that benefiting you?** Connecting with my newsletter provider emailOctopus. ### 20. effective email tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2024 **What do you like best about Neo?** quick interface , intuitive design, convenient feature set **What do you dislike about Neo?** pop up offers are annoying. bit of a rigid feel **What problems is Neo solving and how is that benefiting you?** acts as primary email service for my team. ### 21. Great inexpensive and uncomplicated option! **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa K. | Owner/Artisan, Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2024 **What do you like best about Neo?** Ease of use, this product got me out of a pinch and was an easy, seamless feature to add to my business. Thank you! **What do you dislike about Neo?** Have to pay for features, it would be great if it was totally free-but great product/company. **What problems is Neo solving and how is that benefiting you?** Easy communication with my customers and quick to use! ### 22. Easy to negative and use **Rating:** 5.0/5.0 stars **Reviewed by:** Sydney M. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2024 **What do you like best about Neo?** It's perfect for a small team and affordable unlike Google and some of those bigger platforms **What do you dislike about Neo?** There isn't anything we dislike. It's been great **What problems is Neo solving and how is that benefiting you?** It's providing effective communication between the team and i ### 23. Good Custormer support **Rating:** 4.5/5.0 stars **Reviewed by:** Son N. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2024 **What do you like best about Neo?** Great custormer support with ease of use from the sign up process to the intuitive UI and finally the biggest advantage is the free domain name without purchusing upfront at the beginning can help you save a lot if you're a really solopreneur or small team from 2-3 people. **What do you dislike about Neo?** The integration into other 3rd app and some basic features are still missing that requires custormer support. Need further improve and ensure same experience among users **What problems is Neo solving and how is that benefiting you?** No need to purchase the domain name is a steal deal feature. ### 24. Love it **Rating:** 5.0/5.0 stars **Reviewed by:** Pankaj K. | RCIC, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2024 **What do you like best about Neo?** I like how simple it is and the customer support is great. **What do you dislike about Neo?** It's bit expensive compared to the others **What problems is Neo solving and how is that benefiting you?** Giving us our own domain that makes our company look more professional. ### 25. Very fast and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Patryk P. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2024 **What do you like best about Neo?** Simplicity, and very clean design what allows me to focus on tasks. **What do you dislike about Neo?** Creating folders to automatically move spam messages to the bin **What problems is Neo solving and how is that benefiting you?** Better options than Google for business. ### 26. I like Neo because they price is responsible and easy to navigate **Rating:** 5.0/5.0 stars **Reviewed by:** Donna K. | Owner/founder of Dklcakes&pastries-cuisine LLC, Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2024 **What do you like best about Neo?** They help you already written templates and the price is responsible. It's great if you have a business. It's more features they offer too. You can also get a website domain. **What do you dislike about Neo?** There's no downside. It's nothing I don't dislike about the company. **What problems is Neo solving and how is that benefiting you?** I didn't have any business issues ### 27. Simple **Rating:** 4.0/5.0 stars **Reviewed by:** Diana V. | Sales And Marketing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** September 03, 2024 **What do you like best about Neo?** Using Neo is simple and straightforward. Very easy to use. All of my questions can be answered via the FAQ link **What do you dislike about Neo?** Too many marketing emails and lost information **What problems is Neo solving and how is that benefiting you?** It benefits me because it gives me a business acount. I can use it to verify myself as an employee ### 28. Simple, efficient email service that gets the job done. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 02, 2024 **What do you like best about Neo?** Neo's interface is very user-friendly. It has all the features you would need for a business email and the customer support is very responsive. I love the AI assistant that lets me write better emails as well as the ability to view the email in dark mode. I've had only positive experiences with it so far and will continue to use it. **What do you dislike about Neo?** Maybe the ability to pause incoming emails or deliver emails in batches. **What problems is Neo solving and how is that benefiting you?** Having a professional business email that is easy to use. ### 29. Best investment for my small business **Rating:** 5.0/5.0 stars **Reviewed by:** Codie A. | Photographer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2024 **What do you like best about Neo?** Neo is so user friendly and simple to use, I can send my business emails with ease! **What do you dislike about Neo?** So far I haven't found any downsides of Neo, it's a great service! **What problems is Neo solving and how is that benefiting you?** I can easily create contact groups to efficiently send out multiple emails ### 30. My experience with Neo **Rating:** 5.0/5.0 stars **Reviewed by:** Visae K. | Law Student, Small-Business (50 or fewer emp.) **Reviewed Date:** July 04, 2024 **What do you like best about Neo?** I like the most its very easy to use for my business and its protected from some bad emails when i receive **What do you dislike about Neo?** Honestly i dont dislike nothing about Neo. **What problems is Neo solving and how is that benefiting you?** Its easy to reach emails from apps supporters etc ### 31. Switching from IONOS to Neo was the best decision for our business. **Rating:** 5.0/5.0 stars **Reviewed by:** Manali K. | Marketing Strategies, Mid-Market (51-1000 emp.) **Reviewed Date:** January 18, 2024 **What do you like best about Neo?** Email Tracking Free Domain Easy Setup Customer Support Free Website **What do you dislike about Neo?** Neo does not offer the predictive text while composing an email. **What problems is Neo solving and how is that benefiting you?** Easy set-up, cost and features like free domain and website ### 32. Easy access for my clients as well as myself to retrieve messages **Rating:** 5.0/5.0 stars **Reviewed by:** Willi A. | Business Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2024 **What do you like best about Neo?** I like being able to navigate through the websites easily. **What do you dislike about Neo?** That you're unable to use it like the gmail.com. Lots of companies don't recognize it as a legitimate email which causes inconvenience for business purposes. **What problems is Neo solving and how is that benefiting you?** My using this email Neo site it allows my clients easy access and alleviates the congestion of having more than one email site. All my business matters goes to Neel. ### 33. The most helpful service I’ve received. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Package/Freight Delivery | Small-Business (50 or fewer emp.) **Reviewed Date:** April 11, 2024 **What do you like best about Neo?** They ate very helpful. Not once though the process of connecting the email to all the other concerns I had, Neo made sure to have someone professional helping me every step of the way. **What do you dislike about Neo?** There's no flaw that I have encountered so far. They have provided a perfect and tailored experience. **What problems is Neo solving and how is that benefiting you?** Neo is providing affordable email services. It benefitted me getting help every step of the way from, setting the email to connecting my email to the website. I would have no clue how to setup a email service, but because of there help, it made it completely easy. ### 34. Bought Neo because Google was too expensive **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2024 **What do you like best about Neo?** The app and website work well. The price is also very reasonable. **What do you dislike about Neo?** I feel like the integrations with other web apps could be a little better. **What problems is Neo solving and how is that benefiting you?** I was paying over $30 CAD a month for a single email with Google after years of being free. ### 35. Virtual Production Freelance **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2024 **What do you like best about Neo?** Neo was a great way of getting a Jumpstart for my freelance business with little overhead. I was able to be client facing with a professional look for myself. **What do you dislike about Neo?** There honestly aren't too many downsides. One minor annoyance comes from the PC site being split across multiple tabs for different apps with email, calendar, etc. **What problems is Neo solving and how is that benefiting you?** Neo solves my solution for a low cost, easy to use business email. ### 36. Bait and Switch - Unethical Company **Rating:** 0.0/5.0 stars **Reviewed by:** Allen T. | owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 22, 2024 **What do you like best about Neo?** mail tracking, this feature worked incredibly well **What do you dislike about Neo?** bait and switch unethical billing. I was locked in at $119 and they changed the price to $143 during my billing cycle without any notice and then refused to honor their original price I was locked into. **What problems is Neo solving and how is that benefiting you?** email, email tracking, but the company themselves are scammers. They will increase prices without any notification then will refuse to honor the original sign up price. ### 37. Easiest Set-up **Rating:** 5.0/5.0 stars **Reviewed by:** Manali S. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2024 **What do you like best about Neo?** Easy set-up Free Website Free Domain Low Cost **What do you dislike about Neo?** Neo does not have the drive and offline modes in their email **What problems is Neo solving and how is that benefiting you?** Low cost email with easier set-up ### 38. Amazing best email system **Rating:** 5.0/5.0 stars **Reviewed by:** Dhiren L. | wrapper, Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2024 **What do you like best about Neo?** I love the Read alerts. Easy organization. **What do you dislike about Neo?** There is nothing to dislike, the software is amazing **What problems is Neo solving and how is that benefiting you?** Read alerts ### 39. Efficient **Rating:** 3.5/5.0 stars **Reviewed by:** Leslie G. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2024 **What do you like best about Neo?** I like the price for the platform and simple efficient user interface. **What do you dislike about Neo?** To create more templates for free and create more sub folders for email organization. **What problems is Neo solving and how is that benefiting you?** I needed a business email that separated from my personal email. ### 40. Easy to use! **Rating:** 4.0/5.0 stars **Reviewed by:** Swati B. | Marketing Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2024 **What do you like best about Neo?** Streamlined user experience Comprehensive assistance and support Up to 100GB of storage **What do you dislike about Neo?** Considerably new service in the market. Has limited plans. **What problems is Neo solving and how is that benefiting you?** "It is cost-effective, and you get a free domain and a free one-page website." ### 41. Simple to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2024 **What do you like best about Neo?** I came from another email client that integrated their 30 other services into it and it was just too busy. Neo offers more but doesn't bombard the interface with all possibilities so I can use only what I want. It's easy to use, easy to navigate and offers just what I need. **What do you dislike about Neo?** Honestly I don't have much that I dislike. I don't use all the features. **What problems is Neo solving and how is that benefiting you?** I wanted email on a custom domain separated from gmail ### 42. Easy to use and superb support! **Rating:** 4.0/5.0 stars **Reviewed by:** Tushar N. | Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** June 17, 2024 **What do you like best about Neo?** - Easy to use interface - Lots of advanced features - Extremely helpful customer support **What do you dislike about Neo?** - Limited plans no offline mode and drive **What problems is Neo solving and how is that benefiting you?** - Free domain - Low cost - Free website ### 43. Recommended by Flavien Coffee & Co. **Rating:** 5.0/5.0 stars **Reviewed by:** Batagui M. | Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2024 **What do you like best about Neo?** UX/UI. It's easy to use and safe! Also, a lot of good functionalities, from format to AI utility. **What do you dislike about Neo?** It didn't happend anything bad using Neo Platform. **What problems is Neo solving and how is that benefiting you?** Credentials ### 44. process of getting assistance **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2024 **What do you like best about Neo?** Their support is very quick to help and actually follows up to make sure you're doing good. **What do you dislike about Neo?** what i dislike is that i get notifications every time someone reads my email, howver i do like that it has the read receipt funtion **What problems is Neo solving and how is that benefiting you?** i could'nt change my signature once initially set up. it is important to me that it looks professional to my clients ### 45. The experience was very smoothly and efficent. **Rating:** 5.0/5.0 stars **Reviewed by:** Carlos C. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2024 **What do you like best about Neo?** All in one place, nice email ecosystem. All good **What do you dislike about Neo?** Website for companies could have more features. **What problems is Neo solving and how is that benefiting you?** Inner communication, works great for companies ### 46. Intuitive and User-Friendly Interface **Rating:** 4.0/5.0 stars **Reviewed by:** Anusha C. | Senior Product Manager, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2023 **What do you like best about Neo?** The user interface is easy to use. It's simple to make posts that stand out. Integration with Canva is a great option. It works well for advertising. **What do you dislike about Neo?** Subject issue. I'm confused since you fill in information in different places, sometimes forgetting to write it in both. Created email copies for subject line display. Email archives lack visuals, only text links. Attribution improves appearance. When sharing email on social media, choose email images instead of the default ones to avoid uploading different images. **What problems is Neo solving and how is that benefiting you?** Emailing and social media for mass communication - [View Neo pricing details and edition comparison](https://www.g2.com/products/neo-email/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-29+06%3A29%3A21+-0500&secure%5Bsession_id%5D=d63bf94a-e900-4098-a967-78c21435e9fb&secure%5Btoken%5D=37a1d2f95139b13deef184aa41c99ed7b1c11fcd4477f74537d73d7ab173c5f4&format=llm_user) ## Neo Integrations - [Apple Mail](https://www.g2.com/products/apple-mail/reviews) - [Fasthosts](https://www.g2.com/products/fasthosts/reviews) - [PHP Mall](https://www.g2.com/products/php-mall/reviews) ## Neo Features **Sorting & Filtering** - Attachment Search - Tags - AI Sorting - Predefined Rules **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Speech - Autonomous Task Execution - Cross-system Integration - Proactive Assistance **Customizations** - Templates - Drag and Drop - HTML Input - Domain Name **Integrations** - Microsoft Outlook Integration - Gmail Integration - Apple Calendar Integration **Growth** - SEO - Site Analytics - Marketing Tools - E-Commerce - Hosting **Time Management** - Unified Inbox - Email Automation - Snooze **Content** - Email Integrations - Content Management - Permissions - WordPress Tool **Support** - Customer Support **Generative AI** - AI Text Generation - AI Text-to-Speech - AI Text Summarization **Agentic AI - Email Management** - Autonomous Task Execution - Cross-system Integration ## Top Neo Alternatives - [Zoho Mail](https://www.g2.com/products/zoho-mail/reviews) - 4.4/5.0 (694 reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - 4.6/5.0 (45,634 reviews) - [Titan](https://www.g2.com/products/titan-titan/reviews) - 4.6/5.0 (566 reviews)