--- title: Neo Reviews meta_title: 'Neo Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 146 reviews by the users' company size, role or industry to find out how Neo works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 146 scale: '5' date_modified: '2026-07-20' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Neo Reviews **Vendor:** Neo **Category:** [Email Management Software](https://www.g2.com/categories/email-management) **Average Rating:** 4.6/5.0 **Total Reviews:** 146 ## About Neo Neo is an email and growth suite designed to accelerate the online growth of small businesses and entrepreneurs. Over 130,000 small businesses trust Neo. Neo is an all-in-one business email platform where you get a custom business email address (yourname@yourcompany.com) that matches your brand name and powerful features that help grow your brand. A business email address adds credibility and instills trust in your clients and customers for your brand. And the best part? We'll help you with a domain name if you don't already have one! Neo also includes an AI designed website and requires no setup or coding. Neo is packed with a range of tools along with rich webmail, including integrated Calendar and Contacts apps, email marketing, appointment scheduling, an AI email assistant to write and respond to any email, read receipts, and a host of other productivity and security features. Ideal for: Small businesses, entrepreneurs, and startups seeking a comprehensive email suite to engage with clients and teammates effectively. ## Neo Pros & Cons **What users like:** - Users love the **ease of use** of Neo, praising its quick setup and straightforward functionality for scheduling and communication. (42 reviews) - Users love the **easy setup** of Neo, making it perfect for new businesses and startups. (18 reviews) - Users find the **setup ease** of Neo remarkable, making it perfect for new businesses and startups. (18 reviews) - Users love Neo for its **affordable pricing** , valuing its effectiveness and user-friendly features that enhance productivity. (17 reviews) - Users love Neo for its **affordable price** , making it a great choice for efficiency and functionality. (16 reviews) - Users find Neo to be **intuitive and user-friendly** , making email management effortless and enjoyable. (15 reviews) - Users praise the **helpful customer support** of Neo, ensuring assistance is always available when needed. (13 reviews) - Users appreciate the **fast and simple setup** of Neo, finding it efficient and cost-effective for businesses. (13 reviews) - Users love the **easy-to-use interface** of Neo, making email management efficient and straightforward. (13 reviews) - Web Hosting (10 reviews) **What users dislike:** - Users feel NEO has **limited features** in the basic plan, wishing for more included tools and flexibility. (7 reviews) - Users face a **difficult setup** process with Neo, often requiring extensive support to resolve installation issues. (6 reviews) - Users find the pricing for Neo to be **too expensive** after the trial, limiting access to necessary features. (6 reviews) - Users find the **missing features** in Neo limit functionality and flexibility, particularly in the basic plan. (6 reviews) - Users find **pricing issues** with NEO, desiring more features in the basic plan without additional costs. (6 reviews) - Limited Customization (4 reviews) - Users find Neo's **limited functionality** frustrating, especially with missing features and additional costs for basic needs. (4 reviews) - Poor Customer Support (4 reviews) - Mobile App Limitations (3 reviews) - Domain Issues (2 reviews) ## Neo Reviews ### 1. Its been good so far **Rating:** 4.0/5.0 stars **Reviewed by:** Mark E. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2024 **What do you like best about Neo?** I like the read email function. Its easy to use and set up. It has also been easy to swap from a generic email platform . The signature function was also very good. The free web domain was a big perk. The customer support team are quick to respond and they also follow up, which is nice. I use my Neo account daily for my business . **What do you dislike about Neo?** The .co.site address does cause me some problems here in New zealand. Sometimes it gets filtered as spam when i send emails. Ive struggled to get Notifications working on my I phone with the Neo App **What problems is Neo solving and how is that benefiting you?** Its my business email account, and having the web page linked to this is very helpful. Ive just started my own company , and having Neo is very helpful ### 2. Easy set up - great support and effortless product integration **Rating:** 5.0/5.0 stars **Reviewed by:** Beat S. | VP, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2025 **What do you like best about Neo?** We were able to set up with NEO in no time and effortless. **What do you dislike about Neo?** Some of the base features could be a little more flexible on website creation **What problems is Neo solving and how is that benefiting you?** Quick and easy set up and integration. ### 3. Product & Service Review **Rating:** 4.5/5.0 stars **Reviewed by:** Philip S. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2025 **What do you like best about Neo?** Amazing software for the price. Easy to use and navigate. **What do you dislike about Neo?** I had some issues with setting up the account with my domain and web host, but the support team was extremely helpful and patient to fix it. **What problems is Neo solving and how is that benefiting you?** Professional business email address and email management system. ### 4. Perfect fit to my business needs. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2025 **What do you like best about Neo?** We get our company email accounts with our existing domain name and without paying for features we don't need like a full blown website. Email migration from our previous host was seamless and easy. Generous storage and easy to use and integrate as we use Outlook as our client. **What do you dislike about Neo?** Have just onboarded with Neo and so far there's nothing not to like. **What problems is Neo solving and how is that benefiting you?** Neo is economical with different pricing tiers and has allowed us to select just those features that we need at a great price point while at the same time making it easy for us to use our existing domain for continuity. ### 5. Good product but support is lacking **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2025 **What do you like best about Neo?** I switched to Neo for the read receipt function. This is very helpful and the whole email system is user friendly. **What do you dislike about Neo?** It was not easy to set up or migrate my emails from my previous provider and it took much longer than anticipated. The customer support online was not helpful and I ended up having to solve problems myself. There are a few simple features missing which would make a big difference in usability. **What problems is Neo solving and how is that benefiting you?** I was having issues with my emails going to soam folders with my previous provider. Using Neo means that I can have read receipts and easily track if my emails are being received without having to chase up. This saves me time and stress. ### 6. Neo Email Suite Review: A Cost-Effective All-in-One Business Email and Marketing Starter Pack for Growing Startups **Rating:** 3.0/5.0 stars **Reviewed by:** Kiran T. | Founder, Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2025 **What do you like best about Neo?** All essential tools in one place, so you don’t need a separate email marketing platform in early stages. Aliases, domain integration, calendar, email design everything is under one roof. **What do you dislike about Neo?** Because it tries to do many things, it may not match specialized tools in depth (e.g., advanced segmentation, drip automations, or deep analytics). Also, performance and UI consistency across web, iOS, Android will matter in daily use. **What problems is Neo solving and how is that benefiting you?** Problems: Although Neo does what it’s supposed to do, it’s not without its flaws. For example, you can’t tag emails as high or low priority which is a big problem in high pressure work environments. Some design limitations are also counterintuitive: enabling campaign mode disables the built in email designer and using the designer disables campaign mode. Advantages: Neo is a cost effective professional business email solution for startups looking for affordable and reliable communication. It has practical features like sending and receiving emails through aliases and comes with a free starter website subscription with the email package. At the higher tier, the built in campaign mode allows basic email marketing so you can build a list and test monetization strategies before investing in a full blown marketing platform. ### 7. supports in Neo email and website builder are really good **Rating:** 5.0/5.0 stars **Reviewed by:** Dr Justine W. | RESEARCH SUPERVISOR & ECONOMIC ANALYST, Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2025 **What do you like best about Neo?** easy of use, excellent customer support. **What do you dislike about Neo?** I hope Neo website builder can embed videos from Vimeo, so far, youtube videos can be embedded, Unbounce can embed vimeo videos, Can Neo website builder do the same thing? **What problems is Neo solving and how is that benefiting you?** Neo helps to buld my online global business with good supports and costs, excellent. ### 8. Great email domain and webpage creation **Rating:** 5.0/5.0 stars **Reviewed by:** Zin Myo T. | Doctor, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2025 **What do you like best about Neo?** Webpage creation instantly and webpage are looking great. **What do you dislike about Neo?** Nothing in particular but putting links in my page is slight difficult may be just my lack of knowledge. **What problems is Neo solving and how is that benefiting you?** My clinic website creation. ### 9. A good platform for affordable email usage **Rating:** 5.0/5.0 stars **Reviewed by:** Scarlett M. | Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2024 **What do you like best about Neo?** Neo is affordable, reasonably priced, and effective. Emails come through in a timely manner, and you are given multiple email address options to choose from when you sign up. There are rarely ever spam emails and it is easy to navigate the system, with clean-looking app setups and a nice organized app appearance. **What do you dislike about Neo?** The price goes up a bit after the first few weeks, which I wasn't expecting, but it's still very affordable so I don't really mind. On principle it's irritating, but overall it's still not enough to make me not want to use it. **What problems is Neo solving and how is that benefiting you?** Affordable email access that's also safe and reliable ### 10. Love Neo!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Ariana K. | Ceo, Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2025 **What do you like best about Neo?** I just love everything about this site and all they have to offer is.!! :) **What do you dislike about Neo?** Everything is great, there isn’t much at all to complain about. **What problems is Neo solving and how is that benefiting you?** Best thing for my clients ### 11. EASY TO USE AND UNDERSTAND **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting **Reviewed Date:** May 15, 2025 **What do you like best about Neo?** MY EMAIL AND WEDSITE CAN BE ACCESSED FROM YHE SAME SITE WITH EASE. **What do you dislike about Neo?** NOTHING SO FAR. I HAVE BEEN USING IT FOR A FEW MONTHS AND SO FAR I HAVE NO COMPLAINTS **What problems is Neo solving and how is that benefiting you?** BUSINESS EMAIL AND WEBSITE CREATION AND CONTENT ADDING ALL IN ONE PLACE IT MAKES IT EASY TO CONVERT CLIENTS . ### 12. Simple interface, support is effective and they’re customer oriented **Rating:** 4.5/5.0 stars **Reviewed by:** Destiny E. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2025 **What do you like best about Neo?** They care about feedback and implement that feedback. **What do you dislike about Neo?** There are no downsides I can think of right now. **What problems is Neo solving and how is that benefiting you?** Helping with bulk emailing as well as the website and tracking ### 13. amazing company and easy to setup <3… **Rating:** 5.0/5.0 stars **Reviewed by:** dean m. | Quality Assurance Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2025 **What do you like best about Neo?** amazing company and easy to setup <3 thanks heaps team **What do you dislike about Neo?** haven't found anything yet but i'm sure when i do i'll change this **What problems is Neo solving and how is that benefiting you?** i haven't found any issues ### 14. Impressive capabilities **Rating:** 4.5/5.0 stars **Reviewed by:** Rick A. | Hiring Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2024 **What do you like best about Neo?** I recently started using Neo Mail, and I couldn't be more satisfied with the experience! From the moment I signed up, the user interface has been very intuitive and easy to navigate. Setting up my account was a breeze, and I was able to customize my inbox to suit my preferences in no time. One of the standout features of Neo Mail is its impressive organizational capabilities. The ability to categorize emails into folders and tag them for easy retrieval has made managing my communications so much more efficient. Plus, the search function is incredibly fast and accurate, allowing me to find specific emails within seconds. **What do you dislike about Neo?** I really still can't find Anything to dislike about Neo **What problems is Neo solving and how is that benefiting you?** One of the standout features of Neo Mail is its impressive organizational capabilities. The ability to categorize emails into folders and tag them for easy retrieval has made managing my communications so much more efficient. Plus, the search function is incredibly fast and accurate, allowing me to find specific emails within seconds ### 15. Best email provider outside of Google. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2025 **What do you like best about Neo?** I like that there is webspace additional to the email accounts which provides more flexibility for businesses. The interface is fast and easy to use with all the essential features. **What do you dislike about Neo?** function buttons could be larger and more prominent, also an option should be available to display all Neo email accounts on one page all the time. **What problems is Neo solving and how is that benefiting you?** Solves the problem of having costly webpages with premium email accounts by providing an all-in-one solution. I benefit from lower costs and the convenience of having resources on a single site. ### 16. I love the software the website creating option **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Law Enforcement | Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2025 **What do you like best about Neo?** I like the convenient website creating. The billing, option, the easy navigating through. **What do you dislike about Neo?** For the most part I like all that Neo has to offer. **What problems is Neo solving and how is that benefiting you?** No major problems at this time I not that Neo servers are through Amazon EC3 option. Thats nice. ### 17. Convenient and affordable **Rating:** 5.0/5.0 stars **Reviewed by:** Clarissa G. | OWNER, Mid-Market (51-1000 emp.) **Reviewed Date:** November 27, 2024 **What do you like best about Neo?** Neo has a simple user friendly interface. I can use it with ease and was able to get the email I needed for my business. I've found it simple to access and convenient for what I use it for for both personal and business. It's affordable and I plan on continuing to use Neo for my business. **What do you dislike about Neo?** Nothing honestly. I get notifications as needed and it is a good email host **What problems is Neo solving and how is that benefiting you?** It is my business email. I have had others that don't send me notifications so I've missed important emails and information before. ### 18. I used to use Wix and Google Workspace, but now I use Neo. **Rating:** 5.0/5.0 stars **Reviewed by:** Mark C. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2024 **What do you like best about Neo?** Neo are a great platform for your business email. Clean design, helpful tutorials, great price...and never pushy about payments, you just pay per month, no hassle at all. I like that. Customer service have always been helpful and you can manage multiple business emails from one account. All-in-all, I have been using Neo for around two years now and will be using them going forward. **What do you dislike about Neo?** Nothing so far. The price belies the value. Fantastic price for a professional service. **What problems is Neo solving and how is that benefiting you?** I hope they keep as they are, keep it smooth and clean. ### 19. A Brilliant Productivity Email System **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2025 **What do you like best about Neo?** Its features and increasing functionalities are bright and beautiful to say the least. And also that Neo came/comes with an AI enabled Website creation and hosting. **What do you dislike about Neo?** I would like if Neo had a desktop app and if the Neo email systems syncs across all platforms such that when I delete emails from my Android smartphone it deletes same from web system and vise versa **What problems is Neo solving and how is that benefiting you?** Gives me a company-branded email system which is important in certain/professional cycles. ### 20. ONE OF THE BEST USER FRIENDLY EMAIL **Rating:** 4.0/5.0 stars **Reviewed by:** Marcus W. | Marketing Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2024 **What do you like best about Neo?** I like how easy to add any email you have from what ever hosting and also how not complicated the email dashboard looks unlike other email providers the platform is very well designed and simple to navigate **What do you dislike about Neo?** They don't have main application built in for desktop. They have application but is still goes and runned by a browser. **What problems is Neo solving and how is that benefiting you?** Neo helped me a lot with managing my business emails. Having multiple emails in one application can be very challenging and untrackable but Neo has made it very easy for me. ### 21. Simple, cheap no fuss business email **Rating:** 4.5/5.0 stars **Reviewed by:** Alex B. | Sole Trader, Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2024 **What do you like best about Neo?** As a sole trader Neo is a great, easy option to manage business email. For a low monthly I have everything I need, including signature templates, read/opened receipts and a lightweight app **What do you dislike about Neo?** I'd love to use Neo's inbuilt calendar but it doesn't appear to be able to integrate with other services (I.e the iOS/Mac calendar app) which, for me, makes using Neo calendar untenable **What problems is Neo solving and how is that benefiting you?** Easy business email with low fees, makes it easy and one less thing I have to worry about ### 22. I'd recommend Neo Mail for anyone looking to start a business for the first time. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2025 **What do you like best about Neo?** I loved how easy it was to get on board, and be surprised with a webpage builder for free. **What do you dislike about Neo?** It may just be my own internet provider that's been causing this, but lately i've found a little time lag in recieving emails. not too long, but noticeable enough. once again, it could just be my internet provider. **What problems is Neo solving and how is that benefiting you?** It was originally to have an offical business email. ### 23. Neo Email: A Game-Changer in Email Management **Rating:** 5.0/5.0 stars **Reviewed by:** Soufiane E. | Writer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 25, 2024 **What do you like best about Neo?** Neo Email has completely revolutionized my email experience. The sleek and intuitive interface makes navigating through my inbox a breeze. The smart categorization feature efficiently sorts emails, allowing me to focus on what's important without the clutter. I particularly love the advanced search functionality, which makes finding specific emails quick and effortless. The seamless integration with other productivity tools has significantly improved my workflow, making Neo Email an indispensable part of my daily routine. **What do you dislike about Neo?** While Neo Email offers a fantastic array of features, the initial setup can be a bit overwhelming for new users. Some of the advanced settings require a learning curve to fully utilize. Additionally, the mobile app, while functional, could benefit from a few performance optimizations to match the smooth experience of the desktop version. Despite these minor drawbacks, Neo Email remains an outstanding tool that I highly recommend. **What problems is Neo solving and how is that benefiting you?** Neo Email solves email overload and enhances productivity through smart categorization, advanced search capabilities, seamless integration with productivity tools, and robust security features. ### 24. Small business start up **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Accounting **Reviewed Date:** March 19, 2025 **What do you like best about Neo?** I like that a free version is offered for people like myself who are just starting their business and need to minimize costs. **What do you dislike about Neo?** The long email name to include. co.site is difficult to communicate to potential clients. **What problems is Neo solving and how is that benefiting you?** Neo allows me to have a business email & Website that does not cost a fortune. ### 25. An all-in-one platform for any personal business **Rating:** 4.0/5.0 stars **Reviewed by:** Francesco S. | Writer / Creative Director , Small-Business (50 or fewer emp.) **Reviewed Date:** July 03, 2024 **What do you like best about Neo?** I like having my own domain and little website in one package. Many features and all up to standards. The UI is clear, without any sorts of dark paths (please keep it that way!), and easy to read, as it is finding informations and obtaining help if needed. The focus on customer insight and frequency of updates also makes me optimistic about any sort of development from the team. **What do you dislike about Neo?** Some features ended up overlooked in my case, such as the contacts/calendar/booking. They could be integrated better or expanded. The work you recently did on the website already made it much better but with some small improvements in further personalisation and presentation it would be a top selling point. **What problems is Neo solving and how is that benefiting you?** I needed a professional branding as a freelancer, with Neo I have a domain, a website and many other useful functions. ### 26. User Friendly, best support response time and logs. **Rating:** 5.0/5.0 stars **Reviewed by:** Aman L. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2025 **What do you like best about Neo?** The read receipts is what I am using Neo for. **What do you dislike about Neo?** Cannot customize different pricing package within domain emails. **What problems is Neo solving and how is that benefiting you?** The company had been using local email providers, and the emailing was very complex for them in outlook. The minimal UI of the product is making it very easy for our non tech team to understand and use it better. ### 27. Great price, service and experience **Rating:** 5.0/5.0 stars **Reviewed by:** Grace Lamorna T. | Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2024 **What do you like best about Neo?** Easy to use, helpful staff if you get stuck and well priced. I use it on a daily basis for my small business. It allows me to do things that other platforms aren't able to as well as great organisation in folders and easy contact lists. Things such as including all contacts in one email is seamless and a great quick experience. **What do you dislike about Neo?** Nothing at all everything is really well done **What problems is Neo solving and how is that benefiting you?** Easy to organise into places and professional. Using it on a daily basis if I encounter any issues, the staff respond quickly and efficiently and the whole experience of using NEO is improved. It is solving a great need for easy emailing where as other platforms I was looking at are unable too. ### 28. Very useful **Rating:** 5.0/5.0 stars **Reviewed by:** ueda n. | aesthetician, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2024 **What do you like best about Neo?** I like the features Neo has to offer, it works just as any other big emails do, has an app and offers to use your business name for such a small price **What do you dislike about Neo?** I would like if you could completely use only business name without the ending, for a small price **What problems is Neo solving and how is that benefiting you?** having a branded email account and separate from my personal emails ### 29. My Feedback **Rating:** 4.0/5.0 stars **Reviewed by:** Jithin M. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2024 **What do you like best about Neo?** A clean, intuitive interface User face Interface An excellent uptime ensures that your emails are always accessible and delivered promptly. Reliable Responsive and helpful customer support is invaluable, especially if you run into any issues. **What do you dislike about Neo?** Storage Limitations Limited Features Poor Calender Integration **What problems is Neo solving and how is that benefiting you?** Scalability Professional Branding Reliable Service Provider Cost Effective ### 30. Its a great and user friendly email service provider. I fell in love with its user friendly options **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages **Reviewed Date:** April 14, 2025 **What do you like best about Neo?** User friendly and free website which is really helpful for SME **What do you dislike about Neo?** Its website developing need more options. **What problems is Neo solving and how is that benefiting you?** Website Builder. ### 31. Fantastic business email service **Rating:** 5.0/5.0 stars **Reviewed by:** Kaila M. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2024 **What do you like best about Neo?** I love how user-friendly the email service is. The website portion has recently been update and is incredibly easy to use as well. I'm waiting for additional features to be added to make my website even better but is overall great. Customer support has not been required but I did get a reply that a requested feature for the website portion is being implemented. **What do you dislike about Neo?** Simple and basic is both a good and not so good thing. Neo definitely helps get the basics of email completed easily. I wish there were more customizable features in the website portion. **What problems is Neo solving and how is that benefiting you?** Neo helps create a basic email domain. It's incredibly easy to use. ### 32. Excellent Email Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Rhonda L. | Community Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2024 **What do you like best about Neo?** Neo is Easy to use and super affordable! The set up took no time at all and I was able to do it myself. I like the layout on the screen and the app used to retrieve the emails. It's a great program. **What do you dislike about Neo?** Nothing so far! Everything has been easy and user friendly. Having 2 accounts, I'd recommend Neo to anyone who wants to try a new email client. **What problems is Neo solving and how is that benefiting you?** As a multi business owner, it's keeping email affordable for myself and my staff. It is great for our budget. ### 33. very enjoyable to use and relaible **Rating:** 5.0/5.0 stars **Reviewed by:** Hamza W. | fullstack developer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2024 **What do you like best about Neo?** the interface is cool and the email read notification **What do you dislike about Neo?** its a good product and perhaps you should reach out to influencers to spread the product **What problems is Neo solving and how is that benefiting you?** the market for domain names and emails is crowded. so im pretty sure there are alternatives. i guess the cheap price and the strong functions it supports ### 34. EASY TO USE **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2025 **What do you like best about Neo?** 1.EASY TO USE 2.HAVE EMAIL APP 3.CAN SET RULES AND CATCH EMAILS **What do you dislike about Neo?** AS OF NOW, NOTHING, I USE IT THE WAY I NEED IT **What problems is Neo solving and how is that benefiting you?** THE FASTER THEY SOLVE THE PROBLEM THE BETTER ### 35. easy to navigate, great features, low cost for small business owners **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning **Reviewed Date:** March 11, 2025 **What do you like best about Neo?** read receipts, low costs, easy interface, one page website, **What do you dislike about Neo?** Grammarly doesnt work properly and autocorrector doent work well here **What problems is Neo solving and how is that benefiting you?** it helps me to have read receipts notifications ### 36. Business Mail **Rating:** 4.5/5.0 stars **Reviewed by:** Selda B. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2024 **What do you like best about Neo?** Best Business mail to use! For 10$ a month only you got sooo much feautures including an website! The support of them is so quick **What do you dislike about Neo?** Nothing really to say here because I didnt see an negative point **What problems is Neo solving and how is that benefiting you?** It has an feauture for signature and you can paste HTML in it ### 37. I love using neo, not only is it easy to use, always reliable, but it’s professional! **Rating:** 5.0/5.0 stars **Reviewed by:** Jodie A. | Content creator, Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2024 **What do you like best about Neo?** The upsides are the read receipts when people read my emails, also the professionalism **What do you dislike about Neo?** Not a lot! However it would be nice to add the email to my Apple Mail **What problems is Neo solving and how is that benefiting you?** It's giving me a professional email for potential business clients ### 38. Speedy Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Charlene B. | HairNurseCharlene, Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2024 **What do you like best about Neo?** I had a question about my account and all I had to do was reply to the email that was sent and right away, I got a response plus a solution. I like working with companies that handles concerns quickly and effectively so I can concentrate on my small business. **What do you dislike about Neo?** Since I am a nonprofit already registered with Gmail, after learning how to point my MX, I was able to finally receive emails to my account, thus I did not need Neo. But I would have registered because Neo was highly recommended by Turbify. **What problems is Neo solving and how is that benefiting you?** There are no problems with Neo that I have experienced. ### 39. I have not recieved any reply back from this social media and wonder is something wrong **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Accounting **Reviewed Date:** March 12, 2025 **What do you like best about Neo?** business email and website but have not gotten 1 lead **What do you dislike about Neo?** its not getting leads for business not good **What problems is Neo solving and how is that benefiting you?** n/a ### 40. I had a wonderful experience with Neo I highly recommend it **Rating:** 4.5/5.0 stars **Reviewed by:** Thomas K. | Tutoring, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2024 **What do you like best about Neo?** Easily booking of schedule easy mails and not complicated to use **What do you dislike about Neo?** For now nothing I had a wonderful experience **What problems is Neo solving and how is that benefiting you?** Tutoring schedule and emails ### 41. Finally a simple way to do email with your business name **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa Ann (LA) W. | Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2024 **What do you like best about Neo?** I love the access and ease to set up, how professional it looks to have your company name at the end of an address really levels up your business. Its inexpensive and much easier to use than thte traditonal options of gmail and such. Intergation is easy and fast. **What do you dislike about Neo?** Nothing, even if I tried to find one thing, there isnt!!! **What problems is Neo solving and how is that benefiting you?** professionalism of having my business name incorprated into my email ### 42. Affordable and effective Options **Rating:** 5.0/5.0 stars **Reviewed by:** April D. | Courier, Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2024 **What do you like best about Neo?** If you are a small business who need a legitimate business email address, Neo is very favorable for your company. It is economical and works favorably and comparable to other email services. **What do you dislike about Neo?** There is no customer service to contact in a timely matter. **What problems is Neo solving and how is that benefiting you?** Having a legitimate business email that is not Gmail and costing a fortune to have a sustainable business email ### 43. It’s very good. Can’t complain **Rating:** 4.5/5.0 stars **Reviewed by:** Mohamed B. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2024 **What do you like best about Neo?** I like the ease of use. I think the email tracking ability that allows you to see who has opened your emails is great **What do you dislike about Neo?** Nothing. I think it is as good as other platforms and in many ways actually better **What problems is Neo solving and how is that benefiting you?** I use Neo for business email and it just makes everything so easy to structure/track and organise ### 44. Great **Rating:** 5.0/5.0 stars **Reviewed by:** Alexis N. | Rapper, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2024 **What do you like best about Neo?** How neat the app is , and the business options **What do you dislike about Neo?** The downside is the website feature , wasnt working well for me **What problems is Neo solving and how is that benefiting you?** Seperate email app with business tools , and easy to use ### 45. Neo's great experience **Rating:** 5.0/5.0 stars **Reviewed by:** Kathy B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2024 **What do you like best about Neo?** Website and email and business account access **What do you dislike about Neo?** I love everything about neo, very helpful with starting my business **What problems is Neo solving and how is that benefiting you?** The ability to advertise and send and receive info to clients. ### 46. Okay **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting **Reviewed Date:** March 18, 2025 **What do you like best about Neo?** Its easy to use and set up.. Doesnt require a lot of prior experience to set up the website **What do you dislike about Neo?** I cant seem to make use of SEO for website ranking. That needs to be fixed. **What problems is Neo solving and how is that benefiting you?** it makes it easier to set up a website ### 47. Exactly what I need, very affordable and easy to use. Love it **Rating:** 5.0/5.0 stars **Reviewed by:** Anup R. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2024 **What do you like best about Neo?** Affordable prices and easy to set up innno time. **What do you dislike about Neo?** Little more emails then 49 in the plan would help. **What problems is Neo solving and how is that benefiting you?** Price is great ### 48. Neo, is truly a game changer. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.) **Reviewed Date:** September 23, 2024 **What do you like best about Neo?** Neo has helped my Agency in various ways, mainly with it's email tracking feature. With this feature, I can see if people are engaging with my Cold Emails. This helps alot since our Agency can know if we have to change our cold email template. Neo is really cheap aswell unlike other business email providers like Google workspace. I also really like the alias of a email feature which is free of cost. **What do you dislike about Neo?** Nothing much really, I enjoyed Neo alot. It's super easy to use and I can easily intergrate it to Mozilla Thunderbird. **What problems is Neo solving and how is that benefiting you?** Our agency never really knew if our cold emails were good and get engaged, until we found Neo. Thanks to it's Email tracking feature, I can check how many people are engaged with emails. ### 49. It was amazing with Neo **Rating:** 4.5/5.0 stars **Reviewed by:** Thomas K. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2025 **What do you like best about Neo?** The customer care is so swift in response **What do you dislike about Neo?** The email setup and themes for email dashboard **What problems is Neo solving and how is that benefiting you?** Email sending ### 50. Work made easy ! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2024 **What do you like best about Neo?** New has provided a well organised email platform for all my business purposes with creative and simple ways to organise and present my emails to me in an efficient way. I highly recommend this service for anyone in a specialised business position for their email needs. **What do you dislike about Neo?** So far no downsides have been found as I am loving the service so much **What problems is Neo solving and how is that benefiting you?** A great separation option to keep my work related emails safe and secure from my personal email accounts. - [View Neo pricing details and edition comparison](https://www.g2.com/products/neo-email/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-22+06%3A54%3A58+-0500&secure%5Bsession_id%5D=523c6a87-d5d1-4dcc-bf96-3537eda9e4a6&secure%5Btoken%5D=fc6443f8098f8604eb87d2905263dbd9e12d47217bb72e7911b49d24d6698a97&format=llm_user) ## Neo Integrations - [Apple Mail](https://www.g2.com/products/apple-mail/reviews) - [Fasthosts](https://www.g2.com/products/fasthosts/reviews) - [PHP Mall](https://www.g2.com/products/php-mall/reviews) ## Neo Features **Sorting & Filtering** - Attachment Search - Tags - AI Sorting - Predefined Rules **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Speech - Autonomous Task Execution - Cross-system Integration - Proactive Assistance **Customizations** - Templates - Drag and Drop - HTML Input - Domain Name **Integrations** - Microsoft Outlook Integration - Gmail Integration - Apple Calendar Integration **Growth** - SEO - Site Analytics - Marketing Tools - E-Commerce - Hosting **Time Management** - Unified Inbox - Email Automation - Snooze **Content** - Email Integrations - Content Management - Permissions - WordPress Tool **Support** - Customer Support **Generative AI** - AI Text Generation - AI Text-to-Speech - AI Text Summarization **Agentic AI - Email Management** - Autonomous Task Execution - Cross-system Integration ## Top Neo Alternatives - [Zoho Mail](https://www.g2.com/products/zoho-mail/reviews) - 4.4/5.0 (689 reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - 4.6/5.0 (45,631 reviews) - [Titan](https://www.g2.com/products/titan-titan/reviews) - 4.6/5.0 (566 reviews)