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Neo Reviews & Product Details

Neo Overview

What is Neo?

Neo is an email and growth suite designed to accelerate the online growth of small businesses and entrepreneurs. Over 30,000 small businesses trust Neo. Neo is an all-in-one business email platform where you get a custom business email address (yourname@yourcompany.co.site) that matches your brand name and powerful features that help grow your brand. A business email address adds credibility and instills trust in your clients and customers for your brand, as it's based on your domain name. And the best part? We'll help you with a suitable domain name if you don't already have one! You also get a website to solidify your brand's digital presence, and it requires no setup or coding. Neo is packed with a range of tools along with rich webmail, including integrated Calendar and Contacts apps, email marketing, appointment scheduling, and an AI email assistant to write and respond to any email, read receipts, and a host of other productivity and security features. Ideal for: Small businesses, entrepreneurs, and startups seeking a comprehensive email suite to engage with clients and teammates effectively.

Neo Details
Product Website
Discussions
Neo Community
Languages Supported
German, Greek, English, French, Indonesian, Italian, Japanese, Korean, Lithuanian, Dutch, Portuguese, Russian, Spanish, Swedish, Turkish, Vietnamese, Chinese (Simplified), Chinese (Traditional)
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Product Description

We are on a mission to give everyone on the internet an email that matches their name, one they are proud of, one that helps them build and grow their brand. Thus making the world more productive and successful.

How do you position yourself against your competitors?

With Neo, you gain more than just a business email; you receive an entire growth suite designed to help you start and grow your small business. The suite includes:

A free domain
A complimentary website
An AI Email Responder - Smartwrite
Email tracking and read receipts
An appointment scheduler
A signature designer
Email campaigns
An AI Email Assistant (AI Smartwrite)
Mail tracking and read receipts
Send later and follow-up reminders
Email templates
Contact groups
Easy Gmail migration
Android and iOS apps


Seller Details
Seller
Neo
Company Website
HQ Location
Boston, US
LinkedIn® Page
www.linkedin.com
5 employees on LinkedIn®
Description

Neo is a technology vendor specializing in innovative solutions for digital infrastructure and cloud services. With a focus on enhancing operational efficiency, Neo offers a range of products and services designed to support businesses in their digital transformation journey. Their offerings include cloud computing, data management, and automation tools, all aimed at empowering organizations to optimize their workflows and achieve scalable growth. For more information, visit their website at [neo.space](https://www.neo.space).


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Overview Provided by:

Recent Neo Reviews

Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
3.5 out of 5
"Good product but support is lacking"
I switched to Neo for the read receipt function. This is very helpful and the whole email system is user friendly.
TK
Thomas K.Small-Business (50 or fewer emp.)
4.5 out of 5
"I had a wonderful experience with Neo I highly recommend it"
Easily booking of schedule easy mails and not complicated to use
Jithin M.
JM
Jithin M.Small-Business (50 or fewer emp.)
4.0 out of 5
"My Feedback"
A clean, intuitive interface User face Interface An excellent uptime ensures that your emails are always accessible and delivered promptly. Relia...
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Neo Media

Neo Demo - Neo Webmail
An email address that matches your brand and powerful features to help grow your business.
Neo Demo - AI Email Generator - Smartwrite
Neo AI can write or reply to emails in your preferred tone and length, and give you more time to focus on what matters.
Neo Demo - Read Receipt and Email Tracking
Know when your emails are opened
Neo Demo - Signature Designer
Build a signature you are proud of.
Neo Demo - Online Appointment Scheduler
Make scheduling meetings a breeze with Neo Bookings
Neo Demo - One-page template
A simple, intuitive website that requires no expertise comes free with your .co.site domain.
Introduction to Neo Platform
Play Neo Video
Introduction to Neo Platform
We have built the Best Business Email Platform of 2024!
A business email address will not only make your business look more credible, but it will also help you build trust with potential clients and customers.
Play Neo Video
We have built the Best Business Email Platform of 2024! A business email address will not only make your business look more credible, but it will also help you build trust with potential clients and customers.
In this video, we’ll show you how to create a business email without a domain name that you can get for free with Neo.
Play Neo Video
In this video, we’ll show you how to create a business email without a domain name that you can get for free with Neo.
Answer a few questions to help the Neo community
Have you used Neo before?
Yes

72 Neo Reviews

4.7 out of 5
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72 Neo Reviews
4.7 out of 5
72 Neo Reviews
4.7 out of 5

Neo Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for NeoQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
ME
Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about Neo?

I like the read email function.

Its easy to use and set up. It has also been easy to swap from a generic email platform .

The signature function was also very good.

The free web domain was a big perk.

The customer support team are quick to respond and they also follow up, which is nice.

I use my Neo account daily for my business . Review collected by and hosted on G2.com.

What do you dislike about Neo?

The .co.site address does cause me some problems here in New zealand. Sometimes it gets filtered as spam when i send emails.

Ive struggled to get Notifications working on my I phone with the Neo App Review collected by and hosted on G2.com.

What problems is Neo solving and how is that benefiting you?

Its my business email account, and having the web page linked to this is very helpful.

Ive just started my own company , and having Neo is very helpful Review collected by and hosted on G2.com.

Verified User in Construction
UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Neo?

I switched to Neo for the read receipt function. This is very helpful and the whole email system is user friendly. Review collected by and hosted on G2.com.

What do you dislike about Neo?

It was not easy to set up or migrate my emails from my previous provider and it took much longer than anticipated. The customer support online was not helpful and I ended up having to solve problems myself. There are a few simple features missing which would make a big difference in usability. Review collected by and hosted on G2.com.

What problems is Neo solving and how is that benefiting you?

I was having issues with my emails going to soam folders with my previous provider. Using Neo means that I can have read receipts and easily track if my emails are being received without having to chase up. This saves me time and stress. Review collected by and hosted on G2.com.

SM
Analyst
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Neo?

Neo is affordable, reasonably priced, and effective. Emails come through in a timely manner, and you are given multiple email address options to choose from when you sign up. There are rarely ever spam emails and it is easy to navigate the system, with clean-looking app setups and a nice organized app appearance. Review collected by and hosted on G2.com.

What do you dislike about Neo?

The price goes up a bit after the first few weeks, which I wasn't expecting, but it's still very affordable so I don't really mind. On principle it's irritating, but overall it's still not enough to make me not want to use it. Review collected by and hosted on G2.com.

What problems is Neo solving and how is that benefiting you?

Affordable email access that's also safe and reliable Review collected by and hosted on G2.com.

RA
Hiring Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Neo?

I recently started using Neo Mail, and I couldn't be more satisfied with the experience! From the moment I signed up, the user interface has been very intuitive and easy to navigate. Setting up my account was a breeze, and I was able to customize my inbox to suit my preferences in no time.

One of the standout features of Neo Mail is its impressive organizational capabilities. The ability to categorize emails into folders and tag them for easy retrieval has made managing my communications so much more efficient. Plus, the search function is incredibly fast and accurate, allowing me to find specific emails within seconds. Review collected by and hosted on G2.com.

What do you dislike about Neo?

I really still can't find Anything to dislike about Neo Review collected by and hosted on G2.com.

What problems is Neo solving and how is that benefiting you?

One of the standout features of Neo Mail is its impressive organizational capabilities. The ability to categorize emails into folders and tag them for easy retrieval has made managing my communications so much more efficient. Plus, the search function is incredibly fast and accurate, allowing me to find specific emails within seconds Review collected by and hosted on G2.com.

CG
OWNER
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Neo?

Neo has a simple user friendly interface. I can use it with ease and was able to get the email I needed for my business. I've found it simple to access and convenient for what I use it for for both personal and business. It's affordable and I plan on continuing to use Neo for my business. Review collected by and hosted on G2.com.

What do you dislike about Neo?

Nothing honestly. I get notifications as needed and it is a good email host Review collected by and hosted on G2.com.

What problems is Neo solving and how is that benefiting you?

It is my business email. I have had others that don't send me notifications so I've missed important emails and information before. Review collected by and hosted on G2.com.

MC
Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Neo?

Neo are a great platform for your business email. Clean design, helpful tutorials, great price...and never pushy about payments, you just pay per month, no hassle at all. I like that. Customer service have always been helpful and you can manage multiple business emails from one account. All-in-all, I have been using Neo for around two years now and will be using them going forward. Review collected by and hosted on G2.com.

What do you dislike about Neo?

Nothing so far. The price belies the value. Fantastic price for a professional service. Review collected by and hosted on G2.com.

What problems is Neo solving and how is that benefiting you?

I hope they keep as they are, keep it smooth and clean. Review collected by and hosted on G2.com.

MW
Marketing Consultant
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Neo?

I like how easy to add any email you have from what ever hosting and also how not complicated the email dashboard looks unlike other email providers the platform is very well designed and simple to navigate Review collected by and hosted on G2.com.

What do you dislike about Neo?

They don't have main application built in for desktop. They have application but is still goes and runned by a browser. Review collected by and hosted on G2.com.

What problems is Neo solving and how is that benefiting you?

Neo helped me a lot with managing my business emails. Having multiple emails in one application can be very challenging and untrackable but Neo has made it very easy for me. Review collected by and hosted on G2.com.

AB
Sole Trader
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Neo?

As a sole trader Neo is a great, easy option to manage business email. For a low monthly I have everything I need, including signature templates, read/opened receipts and a lightweight app Review collected by and hosted on G2.com.

What do you dislike about Neo?

I'd love to use Neo's inbuilt calendar but it doesn't appear to be able to integrate with other services (I.e the iOS/Mac calendar app) which, for me, makes using Neo calendar untenable Review collected by and hosted on G2.com.

What problems is Neo solving and how is that benefiting you?

Easy business email with low fees, makes it easy and one less thing I have to worry about Review collected by and hosted on G2.com.

Soufiane E.
SE
Writer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Neo?

Neo Email has completely revolutionized my email experience. The sleek and intuitive interface makes navigating through my inbox a breeze. The smart categorization feature efficiently sorts emails, allowing me to focus on what's important without the clutter. I particularly love the advanced search functionality, which makes finding specific emails quick and effortless. The seamless integration with other productivity tools has significantly improved my workflow, making Neo Email an indispensable part of my daily routine. Review collected by and hosted on G2.com.

What do you dislike about Neo?

While Neo Email offers a fantastic array of features, the initial setup can be a bit overwhelming for new users. Some of the advanced settings require a learning curve to fully utilize. Additionally, the mobile app, while functional, could benefit from a few performance optimizations to match the smooth experience of the desktop version. Despite these minor drawbacks, Neo Email remains an outstanding tool that I highly recommend. Review collected by and hosted on G2.com.

What problems is Neo solving and how is that benefiting you?

Neo Email solves email overload and enhances productivity through smart categorization, advanced search capabilities, seamless integration with productivity tools, and robust security features. Review collected by and hosted on G2.com.

Francesco S.
FS
Writer / Creative Director
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Neo?

I like having my own domain and little website in one package. Many features and all up to standards. The UI is clear, without any sorts of dark paths (please keep it that way!), and easy to read, as it is finding informations and obtaining help if needed. The focus on customer insight and frequency of updates also makes me optimistic about any sort of development from the team. Review collected by and hosted on G2.com.

What do you dislike about Neo?

Some features ended up overlooked in my case, such as the contacts/calendar/booking. They could be integrated better or expanded. The work you recently did on the website already made it much better but with some small improvements in further personalisation and presentation it would be a top selling point. Review collected by and hosted on G2.com.

What problems is Neo solving and how is that benefiting you?

I needed a professional branding as a freelancer, with Neo I have a domain, a website and many other useful functions. Review collected by and hosted on G2.com.