--- title: NCR Voyix Counterpoint Reviews meta_title: 'NCR Voyix Counterpoint Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 31 reviews by the users' company size, role or industry to find out how NCR Voyix Counterpoint works for a business like yours. aggregate_rating: rating_value: 3.7 review_count: 31 scale: '5' date_modified: '2026-08-04' parent_category: name: Retail url: https://www.g2.com/categories/retail --- # NCR Voyix Counterpoint Reviews **Vendor:** NCR Voyix **Category:** [Retail Management Software](https://www.g2.com/categories/retail-management-software) **Average Rating:** 3.7/5.0 **Total Reviews:** 31 ## About NCR Voyix Counterpoint NCR Voyix Counterpoint is a comprehensive retail management system designed to streamline operations for businesses ranging from single-store retailers to multi-location enterprises. This feature-rich software offers real-time inventory management, a customizable point-of-sale (POS) interface, and instant access to critical data, enabling retailers to provide seamless customer experiences across various channels. Tailored to meet the unique needs of diverse retail sectors, Counterpoint empowers businesses to enhance efficiency, improve customer loyalty, and drive growth. Key Features and Functionality: - Inventory Management: Monitor stock levels in real-time across all locations, print labels, manage physical counts, and access key metrics to maintain optimal inventory control. - Point-of-Sale (POS): Utilize configurable touchscreens for efficient sales processing, including features like layaways and upsell prompts, while ensuring secure payment transactions. - Customer Loyalty and Tracking: Track customer purchase histories and preferences, enabling the implementation of loyalty programs that foster strong relationships and encourage repeat business. - Automated Purchasing: Streamline procurement with support for multiple vendors, smart reorder recommendations, and vendor credit tracking to optimize purchasing processes. - Marketing Data and Reporting: Leverage customer purchase insights to create targeted marketing campaigns and generate comprehensive reports on metrics such as turn rate, profitability, and daily sales, facilitating informed decision-making. Primary Value and Solutions Provided: NCR Voyix Counterpoint addresses the complex challenges faced by retailers by offering an integrated solution that enhances operational efficiency and customer engagement. By automating critical processes like inventory management and purchasing, businesses can reduce manual errors and save time. The system's robust POS capabilities ensure swift and secure transactions, while its customer loyalty features help build lasting relationships with shoppers. Additionally, the platform's advanced reporting and analytics tools provide valuable insights, enabling retailers to make data-driven decisions that drive profitability and growth. ## NCR Voyix Counterpoint Pros & Cons **What users like:** - Users value the **customization options** of NCR Voyix Counterpoint, allowing integration with various systems for enhanced versatility. (1 reviews) - Users value the **customizability and integration capabilities** of NCR Voyix Counterpoint, enhancing its versatility for various applications. (1 reviews) **What users dislike:** - Users report frequent **technical issues** , experiencing delays in patches and unresolved problems that hinder functionality. (1 reviews) ## NCR Voyix Counterpoint Discussions - [What is counterpoint program?](https://www.g2.com/discussions/what-is-counterpoint-program) - [What is NCR Counterpoint?](https://www.g2.com/discussions/what-is-ncr-counterpoint) - [How much does NCR Counterpoint cost?](https://www.g2.com/discussions/how-much-does-ncr-counterpoint-cost) - [View NCR Voyix Counterpoint pricing details and edition comparison](https://www.g2.com/products/ncr-counterpoint-pos/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-06+10%3A37%3A13+-0500&secure%5Bsession_id%5D=fd9ec4ed-255e-4665-972b-b0de9d9896a4&secure%5Btoken%5D=157fc2a4f0f269ab201279df0551d210a5515739c9188f84ab90c64cef46d047&format=llm_user) ## NCR Voyix Counterpoint Features **POS** - Credit Card Payments - Barcode Scanning - Hardware Integration - Price Adjustments - Receipts - Electronic Payments - Accounting Integration **Payment** - Credit Card Payments - Loyalty Points - Digital Wallets - UPI Payment - Meal Voucher Redemption - Gift Voucher Redemption - Cash Payment - Installment Payment - Generative AI - Electronic Payments **Payments** - Credit Card Payments - Partial Payments - Split Payments - Discounts - Voided/Refunded Payments - Store Credit Allocation - Tip Adjustments - Offline Payments - Multidevice Payment Acceptance - Next Day Deposits - Electronic Payments **Marketing** - Loyalty Programs - Email Marketing **Checkout** - Barcode Scanning - Bills/ e-Receipt - Integration - Order Booking - Return/Refund - Third-Party Integrations - Mail Order **Employee Management** - Employee Accounts - Permissions - Commission Tracking - Tab Allocation - Log/Shift Notes - Staff Scheduling - Floor Plans - Customer Accounts **Administration** - Inventory Management - Employee Management - Reporting - E-commerce Integration - Electronic Signature - Pricing Management - Gift Card Management - Sales Tax Management - Receipt Management - Promotions Management - Retail Management - Commission Management - Purchase Order Management - Order Management - eCommerce Management - Price/Margin Management - Stock Management - Cash Management - Returns Management - Discount Management **Inventory Management** - Inventory Control - Low-stock Alerts - Product Categorization - Multilocation Inventory Tracking - Purchase Orders **Additional Functionality** - Data Import/Export - Check Printing - Price Optimization - Online Store Builder - Customizable Fields - Categorization/Grouping - Reporting & Statistics - Inventory Optimization - Shopping Cart - Customizable Reports - Sales Reports - Credit Card Processing - AI Copilot - Multi-Location - Mobile App - Generative AI - Automatic Backup - Label Printing - Point of Sale (POS) - Multi-Currency - Self Service Portal - CRM - Restaurant POS - Access Controls/Permissions - Inventory Tracking - Customer Accounts - For iPad Devices - SSL Security - Clock In/Out - Transaction History - Sales Trend Analysis - Activity Dashboard - API - Real-Time Data - For Retail - Offline Access - Customer Database - Payment Processing - Barcode Recognition - Real-Time Updates - Customer History - Billing & Invoicing - Ordering Automation - Retail POS - Product Catalog - Inventory Replenishment - Returns Tracking - Data Synchronization - Touch Screen **Customer Management** - Loyalty Membership - Customer Profiles - Credit Card Filing **Reporting and analytics** - Monitor Store KPIs - Real-time data - Exportable Reports - Remote Reporting - Customizable Reports **Inventory Management** - Track Inventory - Inventory Notifications - Product Organization - Multilocation Inventory Tracking **Customer Management** - Customer Sales History - Loyalty Management - Customer Accounts - Workflow Management - Gift Card Management - Order Management - Cash Flow Management - Promotions Management - Inventory Management - Commission Management - Returns Management - Discount Management - Price/Margin Management - Lottery Management - Receipt Management - Employee Management - Fuel Management - Website Management - Financial Management - Franchise Operations Management - Lead Management - Sales Activity Management - Task Management - Calendar Management - Brand Management - Supply Chain Management - Training Management - Timesheet Management - Marketing Management - Audit Management - Document Management - Support Ticket Management - Royalty Management - Compliance Management - eCommerce Management - Retail Inventory Management - Sales Order Management - Merchandise Management - Shipping Management - Warehouse Management - Stock Management **Integrations** - Accounting Integrations - Inventory Management Integrations - E-Commerce Integrations - Third-Party Integrations - Order Management - Stock Management **Team Management** - Employee Tracking - Quick Employee Training - Commission Tracking - Employee Accounts and Permission - Staff Scheduling - Access Controls/Permissions - Job Scheduling **Analytics** - Sales Tracking - Guest Counts - End of Day Reports - Customizable Reports - Sales Reports **Help and support** - 24/7 Phone Support - Email and Chat Support - Account History - Webinars and Session - Customer Forum **Additional Functionality** - AI Copilot - Real-Time Data - Offline Access - Customer Database - Payment Processing - Activity Dashboard - Generative AI - Barcode Recognition - Credit Card Processing - Transaction History - Restaurant POS - Reporting & Statistics - Real-Time Updates - Customer History - Billing & Invoicing - CRM - Point of Sale (POS) - Ordering Automation - API - Retail POS - Sales Trend Analysis **Integration** - Accounting - E-commerce - Multi-store - Online Store **Additional Functionality** - Reporting & Statistics - Data Import/Export - AI Copilot - Multi-Location - Loyalty Program - Billing & Invoicing - CRM - Electronic Signature - Performance Metrics - Mobile Access - Point of Sale (POS) - Barcode Recognition - Payment Processing - Order Processing - For Field Service - Email Marketing - Collaboration Tools - Automatic Re-ordering - Onboarding - Activity Dashboard - Search/Filter - Forecasting - API - Customer Database - Alerts/Notifications - Data Security - Franchise Intranet - Construction Tracker - Credit Card Processing - Customizable Templates - Data Synchronization - Inventory Optimization - Sales Trend Analysis - Inventory Replenishment - Real-Time Monitoring - Real-Time Updates - Reporting/Analytics - For Retail - Offline Access - Multi-Currency ## Top NCR Voyix Counterpoint Alternatives - [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews) - 4.4/5.0 (353 reviews) - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - 4.6/5.0 (1,183 reviews) - [Toast](https://www.g2.com/products/toast/reviews) - 4.2/5.0 (353 reviews)