Lisa P.
LP
Lisa P.
Risk Compliance Officer
Mid-Market (51-1000 emp.)
"We use a couple of products, and the customer support we receive is awesome!"
4.5/5
What do you like best about Ncontracts?

The customer support and training is awesome. They keep adding more services, and they all look like they would be valuable for community banks. Review collected by and hosted on G2.com.

What do you dislike about Ncontracts?

The support team is in a different time zone than we are, we are in the Pacific Time Zone. Review collected by and hosted on G2.com.

Response from Alan Holley of Ncontracts

Thank you, Lisa! We're so glad we're able to deliver the support you deserve!

CJ
Christine J.
Lending Compliance Officer
Mid-Market (51-1000 emp.)
"As a first time user, I am surprised to see how much helpful content NContracts provides useres."
5/5
What do you like best about Ncontracts?

I like the Q&A section of the community. Review collected by and hosted on G2.com.

What do you dislike about Ncontracts?

How much the system utilizes social media. Review collected by and hosted on G2.com.

Response from Alan Holley of Ncontracts

Thanks so much for the positive review, Christine! We hope to continue providing you with the best help and content the industry has to offer!

Verified User in Banking
AB
Verified User in Banking
Mid-Market (51-1000 emp.)
"Ncontracts works"
5/5
What do you like best about Ncontracts?

I like the usability of the program, if I put in a help ticket someone either calls me or sends me an email within 24hrs. Review collected by and hosted on G2.com.

What do you dislike about Ncontracts?

Not much.the reports could be sectioned off for Auditors or upper management. Review collected by and hosted on G2.com.

KC
Kelsy C.
Instructional Design and Training Specialist
Mid-Market (51-1000 emp.)
"Great Service at a Reasonable Cost"
3.5/5
What do you like best about Ncontracts?

The service for sure! We have bi-weekly meetings with our rep, who is amazing at getting us answers we need and bringing us new ideas. Plus response times on ticketing is better than I have sene with most softwares. Overall, they have a great culture of service. Additionally, prices are very reasonable. Review collected by and hosted on G2.com.

What do you dislike about Ncontracts?

The platform itself can take a bit of creativity to get to the look and feel you want, but once you really learn the system that gets easier and easier. Review collected by and hosted on G2.com.

KW
Kyle W.
VP Internal Operations
Small-Business (50 or fewer emp.)
"Great software/company to handle all types of contract/vendor managment"
5/5
What do you like best about Ncontracts?

the ease of uploading contracts, along with needing to update information as well. very user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Ncontracts?

honestly not anything to dislike. the search function can be a little cumbersome but that may be more on user input than the actual software. Review collected by and hosted on G2.com.

MO
Mayme O.
"OnSemble Employee Intranet Review"
4/5
JH
Jerry H.
Enterprise Compliance and Risk Analyst
Mid-Market (51-1000 emp.)
"Ncontracts has great products and awesome customer service"
5/5
What do you like best about Ncontracts?

Using Ncontracts QuestSoft is the best HMDA software I've ever used. Easy for the end user to navigate through the software. Also, their support staff is awesome with their quick response to any questions I've had. Review collected by and hosted on G2.com.

What do you dislike about Ncontracts?

The look and fill of QuestSoft is outdated. The funcuality is there, it just looks dated. Review collected by and hosted on G2.com.

Response from Alan Holley of Ncontracts

Thanks so much for your gracious review, Jerry!

Julie A.
JA
Julie A.
Corporate Training Officer/ Senior Banking Officer
Mid-Market (51-1000 emp.)
"Game Changer"
5/5
What do you like best about Ncontracts?

We moved from an in-house created intranet to OnSemble. It has truly changed how we work. The way we can share information now is a huge improvement for our organization. Review collected by and hosted on G2.com.

What do you dislike about Ncontracts?

I wouldn't say I dislike anything. I've been using OnSemble for years so I'm pretty seasoned now, but it is challenging to design at first. Thankfully, there are plenty of resources for help. Review collected by and hosted on G2.com.

Response from Maureen Sanner of Ncontracts

Thank you for your review, Julie! It's great to hear that OnSemble has been a game changer for your organization. You are a valuable member of our OnSemble family. And we appreciate your involvement in our Spark community.

KG
Kelsey G.
C
Mid-Market (51-1000 emp.)
"Great intranet for everyone"
5/5
What do you like best about Ncontracts?

The customization is great. I also really like the structures which help you create pages that are uniform and nicely laid out. Having this feature makes it easy even for staff who are maybe not as knowledgeable about creating pages to make a page and have it look great. Review collected by and hosted on G2.com.

What do you dislike about Ncontracts?

For our company, I, the trainer, am the one who updates and creates things on the intranet. I don't have a lot of knowledge of HTML codes and other IT things. It can be difficult when I am creating a page or trying to do something because I am not always sure what it is asking. I would like it more if there was a help icon or tips that would show how to do things. You can access the OnSemble webpage to get helpful assistance, but you have to sign into that and then search, so it can take some time. Review collected by and hosted on G2.com.

Response from Maureen Sanner of Ncontracts

Thank you for your review, Kelsey! So glad to see you're using structures to easily create pages. We appreciate your thoughts on how to make self-service help more flexible and easier to use. Thanks for being a valuable member of the OnSemble family.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Excellent vendor choice."
5/5
What do you like best about Ncontracts?

Ncontracts is a great vendor to work with. They continually add resources to help cover all of your needed services. They provide excellent service and are kind and helpful when you reach out with questions or issues. Review collected by and hosted on G2.com.

What do you dislike about Ncontracts?

In the past, I have felt like their training materials weren't user-friendly. In my opinion, they needed a more end-to-end resource for each module; however, they have made improvements in this area, and I always get the answers I need if I reach out with questions. Review collected by and hosted on G2.com.