Verified User in Banking
AB
Verified User in Banking
Mid-Market (51-1000 emp.)
"Ncontracts Review 2022"
4.5/5
What do you like best about Ncontracts?

I really like the ease of use that Ncontracts offers. I also like the organizational improvements that come with their products. Review collected by and hosted on G2.com.

What do you dislike about Ncontracts?

Have not used them long enough to have a complaint. I think if there was anything to complain about it would be the lack of tutorials or immediate support. Great products though. Review collected by and hosted on G2.com.

Verified User in Banking
AB
Verified User in Banking
Small-Business (50 or fewer emp.)
"All you need for Vendor management"
5/5
What do you like best about Ncontracts?

NContracts provides the ability to tailor the program to the needs of a medium-sized credit union. In addition, their program will allow them to manage contracts, meet deadlines, and produce the reports they need to succeed. These are also essential to meet NCUA requirements with security clearance. There is a very quick help desk with dedicated personnel and quick response to issues. I like the overview feature that shows everything to do. ToDo is very useful. Review collected by and hosted on G2.com.

What do you dislike about Ncontracts?

Some functionalities in some products may look like duplicated. Not far! There were no serious issues that could not be resolved Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Enterprise (> 1000 emp.)
"It is organized and once you get the hang of it, you know exactly what to do."
5/5
What do you like best about Ncontracts?

I like the overview function that shows all of the To-Dos. The To-Dos are very helpful. I also like the function of sending Due Diligence surveys from our work email. Review collected by and hosted on G2.com.

What do you dislike about Ncontracts?

I dislike some of the terminologies. Risk Assessment Review and Inherhent Risk, Risk Rating. Some of these mean the same thing and it confuses people who are learning. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Ncontracts will change your business!"
5/5
What do you like best about Ncontracts?

Ncontracts has increased employee engagement in our organization. They are constantly updating and upgrading their processes to ensure engagement! Review collected by and hosted on G2.com.

What do you dislike about Ncontracts?

Currently, our institution only uses Ncontracts as a source for an Intranet. We do not have any complaints. Review collected by and hosted on G2.com.

Verified User in Banking
AB
Verified User in Banking
Mid-Market (51-1000 emp.)
"Reliable and Dependable"
4.5/5
What do you like best about Ncontracts?

NContracts staff always communicate quickly and completely. Review collected by and hosted on G2.com.

What do you dislike about Ncontracts?

Nothing, really. I don't utilize all the functionality of the NContracts and NVendor products and services that make up our current engagement. Review collected by and hosted on G2.com.

Verified User in Banking
AB
Verified User in Banking
Small-Business (50 or fewer emp.)
"Great service and Great Product"
5/5
What do you like best about Ncontracts?

Ncontracts handles my critical vendors and allows me the peace of mind of knowing that my criticals are taken care of and monitored so that I can focus on other duties and other vendors. Review collected by and hosted on G2.com.

What do you dislike about Ncontracts?

The only downside I can see is that there is a good amount of templated info. Of course this is entirely necesarry and would make the service extremely expensive other wise. Review collected by and hosted on G2.com.

Mark H.
MH
Mark H.
VP of Enterprise Risk Management and Internal Audit
Mid-Market (51-1000 emp.)
"Flexible and innovative with great service"
5/5
What do you like best about Ncontracts?

The Ncontracts modules allow for customization and innovation, creating a very flexible platform to meet GRC needs. Review collected by and hosted on G2.com.

What do you dislike about Ncontracts?

I would love for all modules to be more interconnected. While the current data that can be shared across modules is excellent, it would be helpful to expand the breadth. Review collected by and hosted on G2.com.

Verified User in Banking
AB
Verified User in Banking
Mid-Market (51-1000 emp.)
"NContracts has saved us alot of manual work."
4.5/5
What do you like best about Ncontracts?

They are always updating the interface and making it more user friendly Review collected by and hosted on G2.com.

What do you dislike about Ncontracts?

Not having the time to really get into the system and use all the features. Sometimes I forget how to get a report and it takes me a little bit to find it Review collected by and hosted on G2.com.

LR
Lori R.
Enterprise Content Administrator
"Awesome product and company. They are always improving their product and listen to their customers!"
5/5
What do you like best about Ncontracts?

We love all the options available to provide the right solutions to our users as their needs evolve. The tech support the company offers is top-notch! Review collected by and hosted on G2.com.

What do you dislike about Ncontracts?

It was a little overwhelming at first, and initial implementation was a challenge, but support from the company was always there to help. Review collected by and hosted on G2.com.

Response from Maureen Sanner of Ncontracts

Lori, we appreciate your review! We thrive on customer feedback and are committed to ensuring the success of of each and every customer. Glad you love all the options we have available for our customers to use.

RH
Rachael H.
Operations Specialist
Mid-Market (51-1000 emp.)
"Intuitive System with constant updates, make for a create and customizable portal."
4/5
What do you like best about Ncontracts?

The ever-evolving enhancements and efficienies Review collected by and hosted on G2.com.

What do you dislike about Ncontracts?

The lack of response from my customer service manager. I have waited for one month+ for a response and have currently heard nothing from them and it is frustrating. Review collected by and hosted on G2.com.

Response from Stephanie Scott of Ncontracts

Hi Rachael,

Thanks so much for your review, and I am so glad to hear that you are getting value from your implementation. I want to connect with you directly to ensure you have the best experience possible with our team.

Thanks for being part of our OnSemble Family!

Steph