# Navisphere Reviews **Vendor:** C.H. Robinson **Category:** [Supply Chain Visibility Software](https://www.g2.com/categories/supply-chain-visibility) **Average Rating:** 4.4/5.0 **Total Reviews:** 12 ## About Navisphere A logistics platform that drives greater efficiency and improves savings, reliability, and visibility for your supply chain. With nearly 200,000 companies using Navisphere®, it’s the most connected logistics platform and has capabilities to transform your supply chain data into smarter solutions. ## Navisphere Pros & Cons **What users like:** - Users value the **exceptional customer support** of Navisphere, enhancing their operational efficiency and responsiveness. (1 reviews) - Users appreciate the **excellent customer support** provided by Navisphere, enhancing efficiency in managing loads and documents. (1 reviews) - Users value the **efficient data management** in Navisphere, enabling immediate focus on crucial loads and tasks. (1 reviews) - Users appreciate the **ease of use** in Navisphere, enabling efficient load management and seamless communication with clients. (1 reviews) - Users commend the **information accuracy** of Navisphere, enabling efficient load sorting and timely operations to avoid oversights. (1 reviews) **What users dislike:** - Users find that the **user interface issues** may require adjustment, but the benefits ultimately outweigh the drawbacks. (1 reviews) - Users note that the **layout can be overwhelming** initially, but eventually they adapt and benefit from Navisphere. (1 reviews) ## Navisphere Reviews ### 1. Great software for all container logistics and customs clearance. **Rating:** 5.0/5.0 stars **Reviewed by:** Anatoliy S. | ICM and UIS program Case Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2024 **What do you like best about Navisphere?** Navisphere allows sorting loads in everyway so that you can see only loads that require immediate attention. The principle of data storage is based on Excell, and if you know how to sort your data and loads you can perform all required opertations daily eliminating anything to fall through the cracks. Great customer support - as the system allows you to send out documents to clients and customs within Navi, directly from the load. **What do you dislike about Navisphere?** You need to get used to the layout - which is an Excell table and might hurt your eyes at first, but within a month or two you get used to it. But the positive things of navi will easily erase this negative feature and you will use it all the time. **What problems is Navisphere solving and how is that benefiting you?** Clarity and visibility for the clients: they can see online their data and in real time also. Clients get notified on all updates: Port ETAs, etc. In addition, you can create reports individually for every client depending on their requirements. All the data is very well organized and can be filtered based on your needs and your tasks. Also system allows setting npotifications, and flagging loads to have immedicate access to them. ### 2. Reliable and comprehensive solution for managing transportation and logistics operations. **Rating:** 4.0/5.0 stars **Reviewed by:** Marlon Y. | Project Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 17, 2023 **What do you like best about Navisphere?** It's a user-friendly interface, real-time visibility, comprehensive features and functionalities, and reporting and analytics tools. The system's ability to integrate with other systems and technologies has also been highlighted as a major advantage. **What do you dislike about Navisphere?** Its system can be slow or difficult to navigate at times. And occasional glitches or errors in the system and difficulties with carrier selection and rate negotiations. **What problems is Navisphere solving and how is that benefiting you?** Difficulty integrating systems. Navisphere's ability to integrate with other systems, such as ERP, WMS, and CRM systems, helps to streamline operations and ensure that all relevant data is easily accessible. ### 3. Work with a dedicated account rep, build the relationship and they will treat you right. **Rating:** 4.0/5.0 stars **Reviewed by:** Russ F. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2023 **What do you like best about Navisphere?** Once you have a dedicated representative, you can call and negotiate a respectable rate. CH has decent loads in our area that fit our business model. They treat you well as long as you perform. **What do you dislike about Navisphere?** There are some loads that you can only bid on the computer. I'm old school and prefer actually to talk on the phone. I believe this helps build that relationship. **What problems is Navisphere solving and how is that benefiting you?** Our representative is very helpful in finding loads in areas that we are in. He works hard to try to accommodate us. They may not always be a load that works, but he gets us options. ### 4. Poorna Navisphere Review **Rating:** 5.0/5.0 stars **Reviewed by:** Poorna Srinivasa Rao T. | Cyber Security Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** December 24, 2022 **What do you like best about Navisphere?** Navisphere is a good software in the current ERP environment. It helps the customers with a seamless centralized network with a chain of dealers and supply chain people. **What do you dislike about Navisphere?** The customer should get improved a lot. Sometimes the errors may lead to some miscommunication with the dealers and movers.Some times there can be an issue related to tracking but is it quite minimal. **What problems is Navisphere solving and how is that benefiting you?** Individual detail provision is not needed as this is a centralized network. The hassle-free tracking and delivery methods are quite beneficial to the customer. The attitude of the team is also a big plus point. ### 5. Navisphere: Great Tracking, When Used Correctly **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2022 **What do you like best about Navisphere?** A one stop shop for tracking and updates on orders through CH Robinson. **What do you dislike about Navisphere?** User error for inputs to Navisphere plays a large role in miscommunicating pick ups and tracking. **What problems is Navisphere solving and how is that benefiting you?** Better visibility to shipments and pending pick ups. Allows for better planning of production if shipments are delayed. ### 6. Excellent **Rating:** 4.0/5.0 stars **Reviewed by:** Jasmeet S. | Lead Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** August 13, 2021 **What do you like best about Navisphere?** I used Navisphere Management to configured and managed an EMC External Storage, it made life easy for this type of task. Useful interface, remote access to cloud based data when needed, easy and convenient. **What do you dislike about Navisphere?** The Support should be a better one, and i ask the team to get this improved **What problems is Navisphere solving and how is that benefiting you?** We use this tool to connect to various customers across regions and try to help them solving the problems ### 7. Navisphere user friendly application **Rating:** 5.0/5.0 stars **Reviewed by:** KhaDer M. | Tower Lead, Enterprise (> 1000 emp.) **Reviewed Date:** August 12, 2021 **What do you like best about Navisphere?** Fantastic tool and working fine without issues **What do you dislike about Navisphere?** The Support should be a better one and i ask the team to get this improved **Recommendations to others considering Navisphere:** This is really a cool tool and i suggest all to use **What problems is Navisphere solving and how is that benefiting you?** All the problems are getting resolved in Navisphere and Enjoying many benefits ### 8. Pricing and Transportation Services Procurement/Carrier Development **Rating:** 4.0/5.0 stars **Reviewed by:** George K. | Carrier Development, Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2021 **What do you like best about Navisphere?** Useful interface, remote access to cloud based data when needed, easy and convenient. **What do you dislike about Navisphere?** No major disadvantages, was confusing to access data regarding truck/driver info at the beginning, not a big issue. **Recommendations to others considering Navisphere:** Very good communication with brokers/carriers, helpful staff **What problems is Navisphere solving and how is that benefiting you?** Useful to get a feedback from the shipper/consignee regarding to loading completion/delivering when GPS data is not available for the truck/trailer, saves time for tracing. ### 9. Good tool to connect people across regions **Rating:** 4.5/5.0 stars **Reviewed by:** Kunal G. | Technical Program Manager, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** July 01, 2021 **What do you like best about Navisphere?** Customers across region can meet and do virtual business l. This tool enable greater visibility to business in globally **What do you dislike about Navisphere?** Not much about it ao far. My sales team use more but sometime i do use as part of architect plan **What problems is Navisphere solving and how is that benefiting you?** We use this tool to connect to various customers across regions and try to help them solving the problems ### 10. Navisphere Management **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2021 **What do you like best about Navisphere?** The way that the tool makes handle the stage easy. **What do you dislike about Navisphere?** I used Navisphere Management to configured and managed an EMC External Storage, it made life easy for this type of task. **Recommendations to others considering Navisphere:** If you need to configure and external storage, it is very helpful. **What problems is Navisphere solving and how is that benefiting you?** EMC External Storage configuration and management. ### 11. Best tool I ever used **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Services | Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2021 **What do you like best about Navisphere?** I like the most is ease of use and user friendly **What do you dislike about Navisphere?** I used it for some time and found slow sometime **Recommendations to others considering Navisphere:** improve performance **What problems is Navisphere solving and how is that benefiting you?** enabling improved processes, greater visibility to shipments and comprehensive business intelligence. ### 12. Amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** July 06, 2021 **What do you like best about Navisphere?** User friendly. Easy to understand. Can easily access with no issues. **What do you dislike about Navisphere?** Sometimes crashes and need to restart computer. **What problems is Navisphere solving and how is that benefiting you?** Usually just reviewing data with software. ## Navisphere Discussions - [What is CH Robinson Navisphere?](https://www.g2.com/discussions/what-is-ch-robinson-navisphere) - [Is Navisphere an ERP?](https://www.g2.com/discussions/is-navisphere-an-erp) - [What software does CH Robinson use?](https://www.g2.com/discussions/what-software-does-ch-robinson-use) - [What does Navisphere do?](https://www.g2.com/discussions/what-does-navisphere-do) - [How network - connectivity & data sharing, network - storage management working ?](https://www.g2.com/discussions/how-network-connectivity-data-sharing-network-storage-management-working) - 1 upvote - [View Navisphere pricing details and edition comparison](https://www.g2.com/products/navisphere/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-06+00%3A12%3A33+-0500&secure%5Bsession_id%5D=8c40e60c-c441-415d-87fb-de12c4765526&secure%5Btoken%5D=6bbd9e4f92960eedff0e8ae40ae10b5b150dbd50269942e7764298c8705b6082&format=llm_user) ## Navisphere Features **Management - Multicarrier Parcel Management Solutions** - Third-Party Integration - Multicarrier Parcel Management Solutions - Label Printing - Multicarrier Parcel Management Solutions - Multiple Carriers - Multicarrier Parcel Management Solutions - Customer Information Database - Multicarrier Parcel Management Solutions - Flexible Billing - Multicarrier Parcel Management Solutions - Shipping Management - Multicarrier Parcel Management Solutions **Visibility** - Compliance - Search - Temperature Alerts - Shipment Tracking - Order-Level Visibility - ETA - Geofencing **Delivery** - Flows - Alerts - Inventory - Modes **Workflow Automation** - Rating - Dispatch and Tender - Invoice Management - Digital Document Reconciliation **Network Management** - Geographic Optionality - Automated Onboarding **Performance** - Financial Analytics - KPIs - Benchmarking **Platform** - Data quality - Languages - Configurable Notifications ## Top Navisphere Alternatives - [project44](https://www.g2.com/products/project44/reviews) - 4.7/5.0 (675 reviews) - [Descartes MacroPoint](https://www.g2.com/products/descartes-macropoint/reviews) - 4.7/5.0 (844 reviews) - [Board](https://www.g2.com/products/board/reviews) - 4.4/5.0 (300 reviews)