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NaviNet Open Reviews & Product Details

Verified User in Hospital & Health Care
UH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about NaviNet Open?

a perfect way to check patients elgibility Review collected by and hosted on G2.com.

What do you dislike about NaviNet Open?

Numbers and names must be precise, so if the last name is two words or misspelled, it will just indicate an error. Review collected by and hosted on G2.com.

What problems is NaviNet Open solving and how is that benefiting you?

It gives us answers the same time as the visit Review collected by and hosted on G2.com.

NaviNet Open Overview

What is NaviNet Open?

NaviNet Open Foundation consists of a series of layers: a platform, a set of network services, a suite of reimbursement-related and clinical applications, and a set of tools that customers can use to configure and customize the system.

NaviNet Open Details
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Product Description

NaviNet Open Foundation consists of a series of layers: a platform, a set of network services, a suite of reimbursement-related and clinical applications, and a set of tools that customers can use to configure and customize the system.


Seller Details
Year Founded
2007
HQ Location
Winterville, NC
LinkedIn® Page
www.linkedin.com
294 employees on LinkedIn®
Ownership
OTCMKTS: NHIQ

Recent NaviNet Open Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Claims inquiries"
Save a lot of time fast service for claims status under one portal you have access to get infomercial from many companies about your healthcare claims
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"a perfect way to check the eligibility of customers and the pcp on the insurance cards"
a perfect way to check patients elgibility
Heather L.
HL
Heather L.Small-Business (50 or fewer emp.)
4.0 out of 5
"Provider Portal"
NaviNet is helpful when looking for claim status. It gives access to several insurances in one place.
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NaviNet Open Media

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Have you used NaviNet Open before?
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13 out of 14 Total Reviews for NaviNet Open

4.3 out of 5
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G2 reviews are authentic and verified.
Heather L.
HL
Office Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about NaviNet Open?

NaviNet is helpful when looking for claim status. It gives access to several insurances in one place. Review collected by and hosted on G2.com.

What do you dislike about NaviNet Open?

There is a monthly access fee - it used to be free. Review collected by and hosted on G2.com.

What problems is NaviNet Open solving and how is that benefiting you?

The convenience of checking claim status without having to wait on hold or call during business hours is so valuable. Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about NaviNet Open?

Save a lot of time fast service for claims status under one portal you have access to get infomercial from many companies about your healthcare claims Review collected by and hosted on G2.com.

What do you dislike about NaviNet Open?

Only hurting a monthly fee our main and serious concern about price if offer lower price then best for us Review collected by and hosted on G2.com.

What problems is NaviNet Open solving and how is that benefiting you?

Navinet is one of the best clearinghouse for medical facility. Offer details review of stucked claims also updated with Current ICD and CPT Review collected by and hosted on G2.com.

Verified User in Mental Health Care
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about NaviNet Open?

I found its site easy to use and teach to others. I found it more insightful than the actual insurance companies sites. Review collected by and hosted on G2.com.

What do you dislike about NaviNet Open?

It had a couple of glitches but nothing to serious. Review collected by and hosted on G2.com.

What problems is NaviNet Open solving and how is that benefiting you?

I am solving billing problems and it’s helps to quickly check patients copays. Review collected by and hosted on G2.com.

QJ
Professional Nurse
Medical Practice
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about NaviNet Open?

Very easy and reliable to customer,it is cheap and user customized.the vendors respond very quickly in the case of problem. Review collected by and hosted on G2.com.

What do you dislike about NaviNet Open?

Very little problems but the vendors are very reliable and move fast to help a d therefore no dislike in particular. Review collected by and hosted on G2.com.

Recommendations to others considering NaviNet Open:

I have been using this software for sometimes and it gives god result and therefore recommend positively for its use. Review collected by and hosted on G2.com.

What problems is NaviNet Open solving and how is that benefiting you?

Being able to submit claims, instead of going through a 3rd party company, search claims details, pulling benefits for patients. Being able to view and print EOB and remittance advice reports. Being able to check the allowance inquiry for new codes that are added to system. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about NaviNet Open?

I do not like anything about this program. The insurance company expects us to use this program for post acute care authorizations and gave little notice to when it would take affect and gave 1 day notice that they were holding an in service on how to use it 4 days before it was going to take full effect. During the in service, no one was able to answer questions on how it was going to affect hospitals and other health care providers. It all seemed very unorganized and felt like such a rapid change within a couple of weeks. Review collected by and hosted on G2.com.

What do you dislike about NaviNet Open?

It is extremely difficult to use and customer service gives little to no help. Review collected by and hosted on G2.com.

Recommendations to others considering NaviNet Open:

Product was introduced less than a month and is requesting to be heavily used with little to no knowledge of the product. Review collected by and hosted on G2.com.

What problems is NaviNet Open solving and how is that benefiting you?

None. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
What do you like best about NaviNet Open?

It is a user friendly application and has a good interface. It is a great tool for the claims management, processing, authorizing information, easily allows the providers to submit referrals.It lowers the administrative cost and helps in improving provider network. Review collected by and hosted on G2.com.

What do you dislike about NaviNet Open?

It is a great tool and does not really have any con. It maintains privacy of the Patient Health Information. the implementation is faster and it is easy to learn. There is a great training material so it is easy for any new user to learn this tool. Review collected by and hosted on G2.com.

Recommendations to others considering NaviNet Open:

I highly recommend navinet to all users. It has 24 hour helpline to solve any problems that you may face during its usage. Review collected by and hosted on G2.com.

What problems is NaviNet Open solving and how is that benefiting you?

I use this product on a daily basis to process claims for highmark insurance. It helps to track various analytical problems like patient readmissions, provider referrals. It also helps in predictive analysis for medication reconciliation which is a big issue in this time of opioid crisis. Review collected by and hosted on G2.com.

Pauline C.
PC
Account Coordinator
Pharmaceuticals
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about NaviNet Open?

NaviNet allows you to view, edit, and submit claims for many of the big insurance carriers. But one the thing that really allows it to stand out above the rest: you can submit both reconsiderations and appeals for certain carriers. You can get so much done without spending excess time, or money, to ensure the care patients received is addressed in the revenue cycle in a timely fashion. Review collected by and hosted on G2.com.

What do you dislike about NaviNet Open?

Though you can submit reconsiderations and appeals, it's not yet available for every carrier, per the carriers' own provider manuals. Additionally, NaviNet can look clunky, as opposed to modern as the healthcare industry continuously progresses in the modernity of its technology and procedures. Review collected by and hosted on G2.com.

What problems is NaviNet Open solving and how is that benefiting you?

In the revenue cycle, time is of the essence when submitting, reviewing, and appealing claims. NaviNet allows you to see and ensure everything is done on time and with efficiency. Review collected by and hosted on G2.com.

Verified User in Medical Practice
UM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about NaviNet Open?

I do like how easy this platform is. Once you're registered as a provider's office- it's so easy to one click to verify benefits and determine eligibility. You can also check claim status but often- you can not obtain what you would if say you were an in network provider. You have to pay for the premium functions which can get pricey so we often use NaviNet and Availity- simultaneously. Review collected by and hosted on G2.com.

What do you dislike about NaviNet Open?

The amount it costs. For a big practice- it would be cost effective however as a small practitioner office- it is way too expensive. Review collected by and hosted on G2.com.

What problems is NaviNet Open solving and how is that benefiting you?

Less time on the phone with automated systems! Gosh I hate those automated systems- I can check everything without getting frustrated and it is SURE WONDERFUL! Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about NaviNet Open?

I love using NaviNet. It makes electronic claim filing so easy and with so many insurance companies/plans now linked to it makes it even easier. Review collected by and hosted on G2.com.

What do you dislike about NaviNet Open?

I dislike that it is not compitible with good chrome. Review collected by and hosted on G2.com.

What problems is NaviNet Open solving and how is that benefiting you?

I use navinet for electronic claims billing for a small psychological practice. benefits are that it is quicker than paper filing and more than one company is available to me. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about NaviNet Open?

This system makes it easy to check eligibility for patients and also streamlines claims processing. It allows you to check multiple insurance companies in one place. Review collected by and hosted on G2.com.

What do you dislike about NaviNet Open?

There are times that some of the pages were glitchy. It could be our internet that was the issue with some of it. The passwords seem to have to be reset more often than be should be required. Review collected by and hosted on G2.com.

What problems is NaviNet Open solving and how is that benefiting you?

We were experiencing a better workflow when using this service since it keeps more things in place. We realized that it is easier to stay on top of claims when you can check one place vs 10. Review collected by and hosted on G2.com.