Adam O.
AO
Adam O.
Senior Product Marketing Manager
"Top Interactive Demo Platform w/Elite Support"
5/5
What do you like best about Navattic?

I do love Navattic as a platform - so much so that I've now used it across my last 4 places I've worked for building interactive demos.

There's so many great features that it's hard to narrow down exactly what is the best - but for my current role the ability to use HTML editing on my product walk throughs is clucth as we deal with sensitive info alot... so being able to make sure the editing of what is being shown in a quick/easy way is crucial for me.

But, what's somehow even more amazing to me, is their team that supports this product. Navattic has obviously placed value on growing at a healthy pace + hiring the best possible people they can to support their end users. Review collected by and hosted on G2.com.

What do you dislike about Navattic?

Nothing at this time - for my use cases + needs they have everything that I could ask for. Review collected by and hosted on G2.com.

What problems is Navattic solving and how is that benefiting you?

I needed a way to quickly build an interactive demo walkthrough of our platform - something that simply isn't something our competitors so there's a clear advantage for us to move fast... which Navattic helped us do. Review collected by and hosted on G2.com.

Response from Meredith Gershenson of Navattic
Edit edit

Four companies in a row choosing Navattic for interactive demos says a lot, thank you for sticking with us, Adam!

Glad the HTML editing is giving you the control you need for handling sensitive info in your walkthroughs.

The support team will love hearing this.

Appreciate your support,

Meredith from Navattic

LW
Levi W.
CEO
Small-Business (50 or fewer emp.)
"Interactive demo's are a must-have, Navattic is the best-in-class"
5/5
What do you like best about Navattic?

The ease of use is great. Be it for bigger interactive demo's where we show our vast set of features, or for smaller step-by-step guides as part of our help center. Creating a demo takes minutes, and with the constant flow of new features - like Mobile Zoom - it helps deepen our user experience.

The integrations are powerful too. The sync with HubSpot is magic. Direct meetings booked via our meeting links and easy sync with our timelines, making sure everything lives in one place. Excited about AI features too, but haven't tried them out that much. Review collected by and hosted on G2.com.

What do you dislike about Navattic?

The demo overview can get a bit cluttered when you have lots of them for different teams and use cases. A folder structure would be great to organise everything neatly. Review collected by and hosted on G2.com.

What problems is Navattic solving and how is that benefiting you?

We have a feature-rich SaaS tool which solves a wide range of problems for our customers. Creating guides took us a lot of time. Navattic helps us create interactive demo's quickly and with ease, so we can explain the value of our product in a compact, user friendly way. Review collected by and hosted on G2.com.

Response from Meredith Gershenson of Navattic
Edit edit

Thanks for the great review, Levi!

Awesome to hear that Navattic’s made it faster and easier to create both high-level demos and step-by-step guides across your help center.

Appreciate the note on demo organization too - we’ve heard similar feedback and put together some workspace strategies here that might help in the meantime: https://docs.navattic.com/workspace-organization.

Feel free to share more with your CSM if you have specific needs or ideas around demo management across teams.

Thanks again Levi!!

- Meredith from Navattic

See how Navattic improved
McKenzie J.
MJ
McKenzie J.
Senior Director, Partnerships
Mid-Market (51-1000 emp.)
"Intuitive tool for a multitude of use cases across teams!"
4.5/5
What do you like best about Navattic?

Super easy to use and navigate. The platform is intuitive and the knowledge center is vast for the things you are not able to easily figure out. They have made many AI updates recently that have made my life so much easier!! Review collected by and hosted on G2.com.

What do you dislike about Navattic?

Some of the titles of sections in their UI are not super intuitive, making it a little hard to find things at times. Super minor, though, and easy to overcome if you use the platform a few times. Review collected by and hosted on G2.com.

What problems is Navattic solving and how is that benefiting you?

Navattic solves showing prospects and customers what our B2B data looks like in our internal platform, partner integrations, and platform integrations. It is a great tool for our channel sales reps to use in prospect conversations, is a great leave behind for sales and CS calls, and can even be used as an internal enablement tool for new hires or to introduce a new tool or product to teams for ongoing enablement. It gives great visibility into product areas where we did not have a concise and clean way to show others before. Review collected by and hosted on G2.com.

Response from Meredith Gershenson of Navattic
Edit edit

Thanks so much for taking the time to share this McKenzie!!

It’s awesome to hear how Navattic is helping your team showcase integrations and drive value across sales, CX, and internal onboarding.

Also, if you’re ever looking for tips or workflows, the Navattic Academy might be helpful too: https://academy.navattic.com/collections

Thank you again for the review - appreciate your support :)

- Meredith from Navattic

Sarah A.
SA
Sarah A.
Senior Product Marketing Manager - Agent Platform
Enterprise (> 1000 emp.)
"Excellent Tool for Customer Enablement, Despite Minor Hiccups"
4/5
What do you like best about Navattic?

I love using Navattic as a guide on how to do something in the platform, especially for really technical or multistep complex guides. It's easier to follow versus a developer document. I also find it easy to use, and I like how you can batch edit things like beacons and highlights. Additionally, I love that we can change the URL to a custom product or feature name. Learning Navattic from my colleague was super easy. Review collected by and hosted on G2.com.

What do you dislike about Navattic?

I don't like the auto screen capture. It just takes too many screenshots especially when you click into drop down tabs, ellipses and such. That's too much. I like the auto generate text descriptions but the downside is it's not always right. Review collected by and hosted on G2.com.

What problems is Navattic solving and how is that benefiting you?

I use Navattic for creating enablement feature tours, simplifying complex guides, and managing demos. It improves customer onboarding, helps with learning features, and fills an enablement gap by reducing reliance on PMs and CSMs for demos. Review collected by and hosted on G2.com.

Response from Meredith Gershenson of Navattic
Edit edit

Thanks for such a detailed and thoughtful review, Sarah!

Love hearing that the AI-generated steps and one-click screenshot feature have made your demo creation even smoother, and it’s awesome that Navattic plays a role every time you launch a new feature.

Glad your CSM was helpful getting your team up to speed, and appreciate the note on nested settings - totally fair and something we’ve passed along to the team.

Thanks again for the support Sarah :)

- Meredith from Navattic

KN
Kris N.
Senior Product Marketing Manager
Mid-Market (51-1000 emp.)
"Superb for Self-Service Demos, Easy to Use"
5/5
What do you like best about Navattic?

I really like just how easy it is to use Navattic. Once you've got it down, it's very simple and straightforward. It really gets the job done. One of my favorite parts is at the end, it lets you link to a CTA of your choosing, which allows us to take customers straight from Navattic right into our product to use the feature we want them to. This is super helpful because it helps them see what the experience would be like and then actually implement it, which is huge for us. Review collected by and hosted on G2.com.

What do you dislike about Navattic?

Nothing super specific. I think I haven't used the AI tools in it yet, but from what my team has said, it hasn't been super great. Review collected by and hosted on G2.com.

What problems is Navattic solving and how is that benefiting you?

Navattic solves the problem of providing a self-service way for customers to learn about our features without needing a person present. It’s easy to use and lets us link to a CTA, taking users straight to our product to use the feature we want. Review collected by and hosted on G2.com.

Response from Meredith Gershenson of Navattic
Edit edit

Thanks for the awesome review, Kris!

Love hearing that the intuitive guide creation has been such a smooth experience for you. Creating step-by-step flows and linking to different places is exactly how many teams are streamlining their onboarding and education.

Appreciate the note on analytics - you’re not alone there, and our team is actively thinking through ways to surface more insights about user behavior inside demos.

Let us know if you have specific analytics you’d like to see!

Meredith from Navattic

Tess H.
TH
Tess H.
Senior Customer Success Manager
Mid-Market (51-1000 emp.)
"Still the best tool on the market"
5/5
What do you like best about Navattic?

Navattic is truly the best, tool. It’s very easy to use, and our customers love how it lays over our actual platform so they can see exactly what they would see when they’re logged into their account. I also love how interactive the platform is. It’s simple to refresh the demos without having to create completely new ones every time. Review collected by and hosted on G2.com.

What do you dislike about Navattic?

There isn’t much to dislike about Navattic. It can feel a little slow at times, but that may also be due to mediocre internet on my end. Review collected by and hosted on G2.com.

What problems is Navattic solving and how is that benefiting you?

Navattic has helped us solve a significant challenge: our existing customers often need additional training, but our team doesn’t always have the capacity to run live sessions on short notice. With Navattic, we can send interactive videos that let customers engage directly with our platform at their own pace. Whenever we launch a new feature, we can quickly create a new Navattic walkthrough, and we’ve seen a noticeable reduction in customer inquiries as a result. We also really appreciate the support Navattic has provided us. We still use Navattic on a day to day basis and ar contantly creating new and improved demos. Review collected by and hosted on G2.com.

Response from Meredith Gershenson of Navattic
Edit edit

Thanks for the thoughtful feedback, Tess!

That note about the screen taking multiple shots at once during auto capture is definitely something we’d want to take a closer look at - it could be a potential bug or a workflow issue. Would you mind reaching out to support or your CSM so we can help troubleshoot?

We appreciate you calling this out and want to make sure capturing is as smooth as possible.

Meredith from Navattic

Verified User in Staffing and Recruiting
US
Verified User in Staffing and Recruiting
Small-Business (50 or fewer emp.)
"Engaging No-Code Interactive Demos That Help Customers Explore at Their Own Pace"
5/5
What do you like best about Navattic?

What I like most about Navattic is that it enables companies to showcase their product without needing a live demo. The interactive demos are far more engaging than a video or a long product page, since users can explore the product at their own pace and focus on what matters to them. I also appreciate that it’s a no-code platform, which makes it much easier for marketing and sales teams to build, update, and iterate on demos without relying heavily on engineering. Overall, it addresses a real need by helping potential customers understand a product quickly and feel confident about it. Review collected by and hosted on G2.com.

What do you dislike about Navattic?

The biggest drawback for me is that building polished, interactive demos can take a while, especially when you’re new to the tool. If there were more beginner-friendly templates and clearer guidance, the onboarding process would feel much easier and more approachable. Review collected by and hosted on G2.com.

What problems is Navattic solving and how is that benefiting you?

Navattic lets people explore a product through interactive demos without needing a live sales call. It’s a real time-saver, makes the product easier to understand, and helps me evaluate software faster and with more confidence. Review collected by and hosted on G2.com.

Response from Meredith Gershenson of Navattic
Edit edit

Helping people explore a product at their own pace without needing a live demo is exactly what we're going for, so this made our day.

Glad the no-code angle is giving your team the freedom to build and iterate without leaning on engineering.

On beginner-friendly templates and more guided onboarding, that's not something we have live today, so it's worth flagging directly to support@navattic.com so the team can hear more about what would help.

Thank you for taking the time to leave a review,

Meredith from Navattic

Lauren P.
LP
Lauren P.
Enterprise Customer Marketing Manager: Campaigns & ABM
Enterprise (> 1000 emp.)
"User-Friendly, Powerful Interactive Demos with Great Onboarding"
5/5
What do you like best about Navattic?

What I like best about Navattic is how user-friendly it is for business users. Thanks to excellent onboarding from our CSM, Ryan J., I was able to quickly learn how to build and edit interactive demos. It has completely empowered me to create high-converting demand generation assets independently, while also providing the tracking capabilities needed to measure their impact on our pipeline. Review collected by and hosted on G2.com.

What do you dislike about Navattic?

The platform has a slight learning curve at first. Because it's fully customizable, there are a lot of menus and options, which means it can take some time to remember where specific settings live. It took a few tries to feel completely natural, but it's incredibly powerful once you get the hang of it Review collected by and hosted on G2.com.

What problems is Navattic solving and how is that benefiting you?

It solves the challenge of gated, static content by allowing us to easily build interactive, hands-on product experiences for prospects. It also removes the dependency on technical teams to build these assets. Review collected by and hosted on G2.com.

Response from Meredith Gershenson of Navattic
Edit edit

Building high-converting demand gen assets independently, with full tracking tied back to pipeline, is a great way to put it. Really glad Navattic has made that possible without any engineering dependency.

Shoutout to Ryan J. for the onboarding experience too!

On the learning curve: the fully customizable nature of the platform does mean more to explore upfront, but it sounds like you've gotten to the point where it's really paying off!

Appreciate your support,

Meredith from Navattic

BC
Bob C.
Sr. Director of Customer Success
Mid-Market (51-1000 emp.)
"An Intuitive, High-Performance AI Platform That Streamlines Product Demos and Training"
5/5
What do you like best about Navattic?

It’s incredibly easy to use and very intuitive when it comes to capturing and editing demos and walkthroughs. The software performance has also been excellent—everything runs smoothly and reliably. The AI editing capabilities are impressive, and the support from our Customer Success Manager has been outstanding! Review collected by and hosted on G2.com.

What do you dislike about Navattic?

It’s incredibly easy to use and very intuitive when it comes to capturing and editing demos and walkthroughs. The software performance has also been excellent—everything runs smoothly and reliably. The AI editing capabilities are impressive, and the support from our Customer Success Manager has been outstanding. I honestly have no critical feedback regarding either the software or the support experience. Review collected by and hosted on G2.com.

What problems is Navattic solving and how is that benefiting you?

This platform has been extremely valuable for our organization in creating polished product demos and scalable training materials for both internal teams and external clients. It has helped us streamline knowledge sharing, improve client onboarding, and present our product more effectively. The platform is easy to use and intuitive for capturing and editing walkthroughs, which saves our team time and increases efficiency. The software performance has been consistently excellent, the AI editing capabilities are a major advantage, and the support from our Customer Success Manager has been outstanding. Review collected by and hosted on G2.com.

Response from Meredith Gershenson of Navattic
Edit edit

This is such a great summary of what Navattic is built to do! Thank you Bob! Polished demos, scalable training, and smoother client onboarding all in one place :)

Really glad the AI editing capabilities and your CSM have both been standouts for your team.

Appreciate your support,

Meredith from Navattic

Gus A.
GA
Gus A.
Product Marketing Manager
Mid-Market (51-1000 emp.)
"The Best Tool for Engaging and Educating Your ICP"
5/5
What do you like best about Navattic?

Navattic gives people a whole new, low lift way to explore our product that we never had before. We found that people aren't always ready to start a trial or book a call – Navattic is the perfect solution for bridging this gap. Not only does it increase engagement on our landing pages and reveals valuable intent data, but it also better qualifies leads for our sales team. People who take navattic tours know what to expect of the product and have specific questions heading into a demo. This is super valuable to our sales process.

But perhaps the best part about Navattic is the team. Everything from the sales process, onboarding, and ongoing support has been wonderful. They care about their customers and are always there to tackle the hard problems right along with you. Working with them has been a pleasure. Review collected by and hosted on G2.com.

What do you dislike about Navattic?

Some of the native reporting is not super intuitive, and could use some refinement, although we have gotten around this by using their new MCP with Claude. Also at times the new tour building experience has responsiveness issues (slow loading times.) Review collected by and hosted on G2.com.

What problems is Navattic solving and how is that benefiting you?

Navattic gives people who aren't ready to book a demo or start a trial a low-effort way to interact with and learn about our product, all while sending valuable intent data to our sales team. It also is a great way to create mico-experiences for valuable parts of our product which we can inject in content pieces and product updates. Review collected by and hosted on G2.com.

Response from Meredith Gershenson of Navattic
Edit edit

Thanks so much for this thoughtful review Gus!!

So glad to hear that Navattic has helped bridge the gap for those not quite ready for a trial or demo, and that it’s adding real value for both marketing and sales.

Appreciate the shoutout to our team too - it means a lot!

Please don't hesitate if you ever have suggestions or need help navigating anything!

- Meredith from Navattic