Narvar is a great system to use for ease of consumer order tracking. It allows for lots of flexibility in additional messages to relay to consumers during the order processing/shipping/delivery process. Also really enjoy our account representative and customer support. Review collected by and hosted on G2.com.

Not many downsides of Narvar - can take a bit to get up and running as there are many things you can affect in the backend. Learning curve to be accustomed but overall pretty easy to use. Review collected by and hosted on G2.com.

I have been eager to get Narvar launched for many years. So far onboarding has been seamless and I'm excited to continue to grow our program for improved results! We chose Narvar for the customization and number of features. Review collected by and hosted on G2.com.

So far I don't see anything I dislike about narvar Review collected by and hosted on G2.com.

The dashboard and ease to pull analytics Review collected by and hosted on G2.com.

It is difficult to get fast customer support, which is important for a business. It seems to have several bugs that will go away and come back. Review collected by and hosted on G2.com.

Clean & Simple integration and using Narvar page to add marketing banners to lead customers to ordering Review collected by and hosted on G2.com.

There were challenges in the past setting setup the staging environment for Narvar to test the changes before pushing to production but after working with the Narvar team, we finally have the staging environment up and running.

Also I feel the cost of using this post shipment communication is high compared to other competitors. Review collected by and hosted on G2.com.

Tracking feature is thorough and integrates well with lots of carriers. Review collected by and hosted on G2.com.

Difficult and clunky to use, don't like having to re-set templates across multiple regions. Review collected by and hosted on G2.com.

Narvar makes it easy to build personalized post-purchase campaigns that actually drive engagement. I love how seamlessly I can promote seasonal offers, push product recommendations, and deliver timely updates…all without needing heavy dev work. Review collected by and hosted on G2.com.

Honestly, still no complaints so far. I feel genuinely supported by the Narvar team. They’re responsive, proactive, and great partners to work with. Review collected by and hosted on G2.com.

Narvar has a very easy customer facing interface which allows us to control the look and feel of a branded experience for our customers. They have made it easy for us to control the flow of communication and update experiences to drive revenue Review collected by and hosted on G2.com.

I can't say I have anything negative to say here. The account manager we have is fantastic and the company is very responsive to questions/needs Review collected by and hosted on G2.com.

It's great to be able to see the history of returns on the portal however, it would be more beneficial to have that information synched further with the systems we use for orders Review collected by and hosted on G2.com.

The way narvar is set up allows members to edit their return reason and create a new return label instead of reapplying the old one which delays our automated systems Review collected by and hosted on G2.com.

I like that the Narvar team is great to work with. The initial setup was quick and easy, which was a big plus for me. I also find value in the shipment tracking, returns, and EDD/promise features. Review collected by and hosted on G2.com.

No concerns Review collected by and hosted on G2.com.

The ability to brand the shipping experience to our existing customers & drive traffic back to our site. CSM is also always willing to help achieve our short & long terms goals.

It's an easy to use platform with several features (including email personalization). Review collected by and hosted on G2.com.

I dislike the ability of being able to customize some of the email templates. I'd ideally like a code block to write custom HTML/CSS to avoid having to update at the template level. Review collected by and hosted on G2.com.