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31 Names & Faces Reviews
Names & Faces has really been our first org chart tool. We technically have an org chart buried in two different places: one in deep within our google drive, and another within a much larger HR tool. Neither provided reliable info as they were rarely updated, and neither provided contact info. Most of my likes are that we just have a solution for a need that's simple and not complicated. Review collected by and hosted on G2.com.
Most of my work is done at a desk, so I'm not a fan of having to use a mobile app. The web version is really straightforward, but I dislike the login process and needing to refer to my email every time I try to log in. Additionally, I wish I could edit my own information without needing to go to HR first. I'm not the biggest fan of our entire Sales team having access to my phone number when we have internal chat and messaging tools. I also wish it was possible to share my preferred contact method to prevent some unneccessary, often unanswered calls. I'm guessing these might be system-wide preferences set by the team members who manage our account though. Review collected by and hosted on G2.com.
It's so fast and so simple and solves a problem that everyone has. Review collected by and hosted on G2.com.
I'd like the data to be better populated as it can be gappy at times. Review collected by and hosted on G2.com.
Everything about this product is company-specific branding focused. I only use it on occasion to check on new and existing hires (so just on the website, not the mobile app. But my coworkers can quickly pull up others' entries on their apps without much trouble), and I wasn't involved in the purchasing or customizing of the product. However, what is very clear is that this product reflects my company's branding, from logo to color to stylized font. This product is a good internal replacement for our team directory -- we used to feature every single employee on our website's Team page, but with the company growing so quickly, that didn't seem sustainable. Review collected by and hosted on G2.com.
I wish employees themselves could update their profiles. Everyone's profiles looks and reads exactly the same. We're able to come up with our own "fun fact"/bio/blurb, but there's no customization available through the website a la Wordpress or HubSpot. But the product does its job; presents a quick run down of our headshot, our role, our contact info, birthday, and hired/start date. So it's streamlined and minimal, at the least. Review collected by and hosted on G2.com.
the quick easy access of being able to pull up and get details of any staff member whilst on the go! to be able to message / call someone off the platform and not have to scramble for a number you don't have etc. Its been hugely beneficial in (TWICE) returning from maternity leave to w hole lot of new faces, and being bale to (in my own time) "stalk" and get to KNOW who is who and where they fit in. a Lifesaver! Review collected by and hosted on G2.com.
that you cant whatsapp directly off the platform :-) Review collected by and hosted on G2.com.
1. Saves me from awkwardly asking who is who
2. Allows me to contact them in a super seamless way Review collected by and hosted on G2.com.
Honestly not a lot.
On-platform groups could be ideal. Review collected by and hosted on G2.com.
Names & Faces is easy to use. Helps us with our front-facing employee directory. Review collected by and hosted on G2.com.
I got annoyed with all the magic-email links it sends to verify the user's identity. Review collected by and hosted on G2.com.
Names & Faces is an organized way for me to be able to look up different coworkers. I enjoy all the different filters such as By Location, By Department, etc. My favorite feature would be the Recently Joined portion of names & faces. Review collected by and hosted on G2.com.
Not much I can dislike about this tool. One minor thing I dislike is that sometimes I'll click on a co-worker's picture, and once I am taken to their profile, their photo will not load. Review collected by and hosted on G2.com.
Having an easy to use and access, aesthetically pleasing, and accurate company directory has always seemed just out of reach. Names & Faces help us solve this problem, and in the process also were able to work with us to provide an excellent solution for emergency situations where we can message (through the app, email, and text) all (or any subset) of our employees immediately through a feature called Safety Check. Throughout our experience, the team has been super responsive in making changes and making sure this product worked for us as well. Great stuff all around. Review collected by and hosted on G2.com.
Nothing? Always looking forward to expanded feature sets, but nothing at the moment would prevent us from wholeheartedly recommending this Review collected by and hosted on G2.com.
