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Name.com Reviews & Product Details

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Name.com Reviews (28)

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Reviews

Name.com Reviews (28)

View 1 Video Reviews
2.8
28 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and affordable pricing of the service, highlighting how simple it is to register and manage domains. Many appreciate the straightforward interface that allows quick navigation and efficient domain management. However, a common limitation noted is the slow customer support, which can be frustrating when issues arise.

Pros & Cons

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Olexandr Z.
OZ
freelancer
Small-Business (50 or fewer emp.)
"very ugly service"
What do you like best about Name.com?

nothing. bad service without support in web hosting Review collected by and hosted on G2.com.

What do you dislike about Name.com?

very ugly service. They cant solve my issue (hosting setting does not work) and don't give me any answer.

Ticket ID: #2344221

it's a pity that i take my time for this hosting.

Live chat is not wor only stupid bot, very hard to speak in the chat with support. And they change my webpage. don't use this hosting!!!! Review collected by and hosted on G2.com.

Furkan A.
FA
Product Manager
Small-Business (50 or fewer emp.)
"A good domain solution"
What do you like best about Name.com?

Name.com is a good solution in domain space and we used it to acquire an "io" domain. The process was fast and the user interface was simple to enough to use and configure our domain settings. Review collected by and hosted on G2.com.

What do you dislike about Name.com?

The design of the dashboard can be improved. It looks a bit outdated. Review collected by and hosted on G2.com.

Chris C.
CC
Director
Small-Business (50 or fewer emp.)
"Dodgy outfit and terrible customer service"
What do you like best about Name.com?

There is nothing I like about this outfit. Review collected by and hosted on G2.com.

What do you dislike about Name.com?

Their customer service is appalling. It seems like their responses are completely automated and they don't give any detail. They completely ignored one of my emails.

They sent me an email a month before and a week before my registration expired. They also sent me an email on the day and day after it expired. So far, so good. But then nothing. If I remember correctly, they keep the domain active for 25 days after expiry. I would have thought it was in their own interest to keep reminding me at least during that period.

I can't prove this, but I believe they prefer to allow it to expire so they can resell it for several times the amount they would get from re-registration.

Not happy with them at all. Review collected by and hosted on G2.com.

Karina Q.
KQ
Founder, Writer/Photographer
Small-Business (50 or fewer emp.)
"Zero Customer Care and Bad Business Practices"
What do you like best about Name.com?

They offer URLs for sale. It's easy to buy. Review collected by and hosted on G2.com.

What do you dislike about Name.com?

The worst customer service. They take an automated approach first, and make you work double to address an issue. I inquired twice with them for the same transaction with zero success in having them actually understand my issues. It was clear they set up automated responses that do not pay attention to the actual problem at hand. Bottom line is they do not care whatsoever about issues their customers are experiencing and will just take your money anyway. It's a business that makes it easy to get in but not easy to get out. Review collected by and hosted on G2.com.

Ravindra N.
RN
Doubt Expert
Small-Business (50 or fewer emp.)
"Best for DOMAIN registration"
What do you like best about Name.com?

It has a very easy-to-use kind of system for registering the domain name. Also, It has very easy to transfer or point domain from this name.com to our other platforms where we'd purchased the hosting or VPS Review collected by and hosted on G2.com.

What do you dislike about Name.com?

I once used their hosting service which was not at all easy to setup Review collected by and hosted on G2.com.

Dev B.
DB
Co-Founder / Cyber Security
Mid-Market (51-1000 emp.)
"Ok service"
What do you like best about Name.com?

Price was competitive to GoDaddy and other companies. Review collected by and hosted on G2.com.

What do you dislike about Name.com?

Tools was not as develop as GoDaddy, when it came to securing dns. Review collected by and hosted on G2.com.

TT
CEO
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Affordable pricing and very reliable"
What do you like best about Name.com?

The price is fair. Cheapest in the group. Reliable and easy to use. Review collected by and hosted on G2.com.

What do you dislike about Name.com?

Lack of LIVE chat or phone support. I wish there is a way to do LIVE chat. May be even put in some time where someone is available to chat would be better than nothing. Review collected by and hosted on G2.com.

Andrew G.
AG
Owner
Small-Business (50 or fewer emp.)
"Name.com offers solid email services"
What do you like best about Name.com?

Easy to use, similar to webmail. Easy to add users and see what usage is going on with other accounts. Review collected by and hosted on G2.com.

What do you dislike about Name.com?

I dislike that there is no mobile app. I switched to G suite so that I can have a nice mobile app (gmail) on my phone. Review collected by and hosted on G2.com.

Verified User in Sports
US
Small-Business (50 or fewer emp.)
"Worst Customer Service Ever"
What do you like best about Name.com?

They provide the basic services that you would expect from a hosting company, nothing spectacular. Review collected by and hosted on G2.com.

What do you dislike about Name.com?

Literally the worst customer service I have EVER experienced. My site has been down for 3 days and I have a huge meeting tomorrow. I wrote URGENT/EMERGENCY, etc. in the Subject Line and NOTHING. I tried to call support, but apparently they're not available this morning (it's Monday morning). And this is during support hours, I can only email right now... Review collected by and hosted on G2.com.

PB
Small-Business (50 or fewer emp.)
"terrible host"
What do you like best about Name.com?

i came to know about name.com from a friend and decided to check it out. registered a few domains with them. when coming to registering domains, they are awesome and does the job perfectly and register the domain instantly. the interface is absolutely beautiful, i find it really easy to move around the options without much trouble. the domain options editing is great like you could edit the nameservers of all your domain at ones which really saves your time. i got free whois privacy for an year with them which is pretty cool and saved me a few bucks. the pricing is really good and there are no fishy schemes which give a first-year discount and very straight forward. Review collected by and hosted on G2.com.

What do you dislike about Name.com?

hosting is absolutely terrible as well as the support. the hosting is costlier than the other providers in the market still m website went down several times while hosting with them and eventually decided to move on. there is no 24/7 support when coming to name,com and if you have some trouble you have to wait upto 12 hours before you can contact them. Review collected by and hosted on G2.com.

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