--- title: N-able Take Control Reviews meta_title: 'N-able Take Control Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 150 reviews by the users' company size, role or industry to find out how N-able Take Control works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 150 scale: '5' date_modified: '2026-07-13' parent_category: name: IT Infrastructure url: https://www.g2.com/categories/it-infrastructure --- # N-able Take Control Reviews **Vendor:** N-able **Category:** [Remote Support Software](https://www.g2.com/categories/remote-support) **Average Rating:** 4.5/5.0 **Total Reviews:** 150 ## About N-able Take Control N-able™ Take Control Plus is a cloud-based remote control solutions built for MSPs and IT service businesses that need to securely access and troubleshoot end devices quickly with fast, powerful tech tools. N-able Take Control Plus offers: • Attended and unattended remote sessions • Fast connection in under 8 seconds • Support for Windows®, Mac®, and Linux® machines (MSPs can work from those platforms or their iOS® or Android® devices with our native app) • Customizable dashboards and reports • Effective diagnostics tools • Available branding, with tailored logos, post-session surveys, calling cards, and emails • N-able Passportal integration for automated credential injection during remote support sessions • Multiple in-session features such as file transfer, power shell access, chat, desktop customization, remote printing, etc. Take Control Plus offers 500 install agents and 10 end-user accounts—try it free for 14 days and then buy with simple online purchasing. No credit card required. ## N-able Take Control Pros & Cons **What users like:** - Users find the **ease of adding endpoints** in N-able Take Control invaluable for efficient remote assistance. (2 reviews) - Users value the **easy setup** of N-able Take Control, enabling quick and efficient remote assistance connections. (2 reviews) - Users appreciate the **fast and reliable remote access** of N-able Take Control, enhancing troubleshooting efficiency without client interruptions. (2 reviews) - Users appreciate the **ease of adding endpoints** with N-able Take Control, streamlining remote assistance effectively. (2 reviews) - Users appreciate the **centralized dashboard** of N-able Take Control, making it easy to manage all customers efficiently. (1 reviews) - Users appreciate the **deployment ease** of N-able Take Control, enabling quick setup with simple applet downloads. (1 reviews) - Users value the **easy installation** process of N-able Take Control, enhancing remote support capabilities seamlessly. (1 reviews) - Integrations (1 reviews) - Productivity Improvement (1 reviews) - Reliability (1 reviews) **What users dislike:** - Users dislike the **implementation difficulty** of N-able Take Control, citing a complex installation process that frustrates many. (2 reviews) - Users report **mobile app issues** that hinder functionality and mar the overall experience with N-able Take Control. (2 reviews) - Users find the **installation process cumbersome** , often requiring multiple steps that can be stressful and confusing. (1 reviews) - Users experience **delay issues** with N-able Take Control, especially when handling larger files or high-resolution screens. (1 reviews) - Users find N-able Take Control to be **expensive** with poor support and a frustrating user experience. (1 reviews) - Users experience **limited compatibility** with N-able Take Control, particularly on Mac and lacking support for Linux. (1 reviews) - Users experience **missing features** and slower performance with larger files or high-resolution screens in N-able Take Control. (1 reviews) - Poor Customer Support (1 reviews) - Users experience occasional **remote control issues** when the connected PC's background turns black unexpectedly. (1 reviews) - Screen Resolution (1 reviews) ## N-able Take Control Reviews ### 1. Formidable tool. **Rating:** 4.5/5.0 stars **Reviewed by:** Júlio D. | Administrador de sistema, Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2018 **What do you like best about N-able Take Control?** Features like command prompt are a differentiator for support front and solving more complex problems. The organization is very good and intuitive to use, with a few more additions it has everything to be the perfect solution for IT professionals, more specifically helpdesk and service desk. **What do you dislike about N-able Take Control?** It is necessary to add to the technology a better-targeted customer management. As proposed by the startup TIFLUX. **What problems is N-able Take Control solving and how is that benefiting you?** User helpdesk and server management as well as monitoring and source of information for specific inventories. ### 2. Nice system for monitoring and access remote desktop **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2019 **What do you like best about N-able Take Control?** Easy to use has many features and details available **What do you dislike about N-able Take Control?** Sometimes hard to connect to a remote computer **What problems is N-able Take Control solving and how is that benefiting you?** Remote desktop solutions and support ### 3. the best remote control solution with the easiest administration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2018 **What do you like best about N-able Take Control?** the administration that gives the technicians is surprising, I can have detailed session history and gives me the option to save everything in video as well as send a satisfaction survey at the end of the session, also I can have reports on the performance of the technicians and know from who is the one that attends more sessions as well as who is the one that takes more time in a session **What do you dislike about N-able Take Control?** I still can not adapt in its entirety to the new version of the administration console, previously I had defined the reports that I exported and some disappeared with the new console, I also did not find the panel where I could see the tencicos with active sessions (previously I had a monitor where I could see which technicians were in session) **Recommendations to others considering N-able Take Control:** it is simple, friendly and easy to use, the administration it has, the reports and other functions that can be configured is an added value that is very worthwhile. **What problems is N-able Take Control solving and how is that benefiting you?** with other solutions I did not know what the technicians did when giving support, now I can have in detail and in video the remote session as well as the chat and everything related ### 4. Reviewing Solrawinds Take Control an MSP remote help desk and remote desktop platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2018 **What do you like best about N-able Take Control?** I've benn using this for about 3 years now as an MSP. it was originally called Beanywhere and was a very good alternative to certain high priced remote platforms we wont mention here, then it was acquired by SolarWinds which made it part of a bigger stronger company. and the software got some updates and ugraded features which are very much in need in todays MSP Market. The interface is easy on the eyes and quite customizable by the MSP for the end user. it's quite easy to deploy and use even if you have a beginner user on the other end. I would recommend testing or acquiring licenses to MSP's or tech support companies i think it's a very good platform and i have no plan to change or stop using it. **What do you dislike about N-able Take Control?** Some of the dialog boxed only work by mouse click, keyboard doesn't work on yes/no dialog box, maybe it's just me but i've tried on several different pc's with different versions of Windows and same thing happens. **Recommendations to others considering N-able Take Control:** This is the way to go, you can access track log all of your remote sessions, capture screenshot transfer files etc. at less cost than most other platforms. **What problems is N-able Take Control solving and how is that benefiting you?** It gives me an advantage i can respond quickly , even to a customer that is new to our firm i can transfer files back and forth, remote reboot pc's and servers. ### 5. Love Take Control **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2018 **What do you like best about N-able Take Control?** Makes remote controlling very efficient you have all the tools you need into a single console. Your sessions are recorded, you can enable two factor authentication, transfer a remote session to another technician, the file transfer resume from where it left. **What do you dislike about N-able Take Control?** When taking control of a customer machine, the background changes from a picture to a solid black background. I think it is to minimise the network traffic but a bit inconvenient. **Recommendations to others considering N-able Take Control:** A perfect solution for ad-hoc remote support if you are already using any other SolarWinds products. **What problems is N-able Take Control solving and how is that benefiting you?** We use Take Control for all our pay as you customers for ad-hoc remote support. ### 6. Very nice control Program for managing supporting computers and users **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2018 **What do you like best about N-able Take Control?** The program when it is working loads in the background as one of the first things so you can at times see things in the boot up process that might be the key to knowing what is going wrong with the computer. **What do you dislike about N-able Take Control?** I have had occasion where it would not work on a computer for no apparent reason. Uninstalling and re-installing does not fix the problem. **Recommendations to others considering N-able Take Control:** Cost wise it is a wise choice. Feature wise it is a wise choice. **What problems is N-able Take Control solving and how is that benefiting you?** User issues with Software. Computer updates and problem resolution. If the computer can reach the Internet you are typically in good shape! ### 7. One of the better remote software **Rating:** 4.0/5.0 stars **Reviewed by:** Adam A. | Founder & Chief Executive Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2018 **What do you like best about N-able Take Control?** I like that you can transfer files by drag and drop now, I like the remote access portion, most importantly I love the calling card feature **What do you dislike about N-able Take Control?** The mouse handling on the app, and also the inability to leave the app and come back without being disconnected. It also does not have the LOGMEIN function of auto login and auto ctrl-alt-delete. **Recommendations to others considering N-able Take Control:** Price point and upgrade are definitely on the roadmap **What problems is N-able Take Control solving and how is that benefiting you?** It's better than Splashtop. It's almost as good as Logmein. I solve remote access to my clients via mobile device which no RMM does ### 8. Best Monitoring Software ever! **Rating:** 5.0/5.0 stars **Reviewed by:** Tim C. | internee, Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2018 **What do you like best about N-able Take Control?** Everything is perfect except for Backup. We needed a separate Solarwinds product. **What do you dislike about N-able Take Control?** We had some Mac-users or linux users and they cannot use the benefits of the Solarwinds Back-up. Also it would be better if we can Have Asset Tracking Only for Mac aswell **Recommendations to others considering N-able Take Control:** More Mac or linux compatibility and the ability for silent install, group policy install. Also I want to see the back-up solution assail in Takecontrol **What problems is N-able Take Control solving and how is that benefiting you?** It's a full replacement of Teamviewer and we equip it standard on the fleet of agents. It's much easier to make changes with this screen. ### 9. Great so far **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2018 **What do you like best about N-able Take Control?** So far it has been vastly superior to the original program we used, LogMeIn; it's been much quicker, it has less extraneous stuff that slows everything down and less obtrusive toolbars and commands **What do you dislike about N-able Take Control?** We haven't been using it for to long so I can't say anything particularly negative about the program yet; it has had a few login hiccups, though it's difficult to tell if that's due to the clients network or the program itself. **What problems is N-able Take Control solving and how is that benefiting you?** Pretty much anything that requires remote connection, checking program setups on the target machine, etc. ### 10. Awesome management but not so fast connection **Rating:** 3.5/5.0 stars **Reviewed by:** Andre M. | Programmer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2018 **What do you like best about N-able Take Control?** The management site and the console app are awesome. Easy to use and safe. The way that PCs are displayed and information about them are very **What do you dislike about N-able Take Control?** problems with instability and low quality connections forced us to move to another software. Also File Transfer UI could be better. **Recommendations to others considering N-able Take Control:** It's a good way to "Take Control" of your devices and also help your costummers in their issues. **What problems is N-able Take Control solving and how is that benefiting you?** Our company develops software and we need access remote PCs to install update, solve issues and help users. ### 11. GOOD PRODUCT **Rating:** 5.0/5.0 stars **Reviewed by:** OSKAR P. | IT MANAGER, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2018 **What do you like best about N-able Take Control?** once you have taken control of the remote machine, there are no limits to what you can do **What do you dislike about N-able Take Control?** The time for remote takeover of new machines can be a bit slow. **What problems is N-able Take Control solving and how is that benefiting you?** Server maintenance, solving small problems on client machines. ### 12. Excellent Remote Support Utility at GREAT VALUE **Rating:** 5.0/5.0 stars **Reviewed by:** Chet C. | Director, Managed Solutions and Technology, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2018 **What do you like best about N-able Take Control?** Lightweight footprint, robust features, and competitive pricing **What do you dislike about N-able Take Control?** Unable to aggregate inventory data and report on it system wide or keep it for historical purposes very easily. **Recommendations to others considering N-able Take Control:** Definitely put this software into your list of considerations **What problems is N-able Take Control solving and how is that benefiting you?** We are resolving Remote Support issues, remote software installations ### 13. Take Control Review **Rating:** 5.0/5.0 stars **Reviewed by:** Collin S. | Genius, Consumer Electronics, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2018 **What do you like best about N-able Take Control?** I love how easy it is to use and gives me the tools I need to assist clients. **What do you dislike about N-able Take Control?** There is nothing I dislike about it yet that I've found. **What problems is N-able Take Control solving and how is that benefiting you?** Mostly technical support. It makes it easier to connect with clients. ### 14. Take control pros and contra **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2018 **What do you like best about N-able Take Control?** The best about Solarwinds is the chat support, thay are always available and trying to resolve your problem. Since the update from MSP anywhere to Take control the soft is more stable related to connection and video quality **What do you dislike about N-able Take Control?** If you create a client and you forgot to marked as a client you cant do it later. The printer redirection for clients require remote desktop connection **What problems is N-able Take Control solving and how is that benefiting you?** I can work remotely and i dont have to spent time driving ### 15. Very usefull **Rating:** 5.0/5.0 stars **Reviewed by:** Gonzague V. | Administrateur système, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2018 **What do you like best about N-able Take Control?** I really love the ability to edit registry without need to connect to remote desktop ! **What do you dislike about N-able Take Control?** Actually, nothing, i love all the features of the product **What problems is N-able Take Control solving and how is that benefiting you?** Provide really fast support using agent installed on computers ### 16. Good Remote Control Product **Rating:** 4.0/5.0 stars **Reviewed by:** Paz T. | Director of Technical Services, Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2018 **What do you like best about N-able Take Control?** Ease of use, fast connection, and good command line and system info features. **What do you dislike about N-able Take Control?** User management is somewhat clunky, but it's not terrible. **Recommendations to others considering N-able Take Control:** LMI, Bomgar, and others offer similar functionality at greater cost. I would highly suggest testing this product along with other products offered by Solarwinds like MSP Backup. **What problems is N-able Take Control solving and how is that benefiting you?** Remote control support for end users. Competitive products were 2-3 times more expensive. ### 17. Great full featured remote tool **Rating:** 3.5/5.0 stars **Reviewed by:** Nikolas M. | Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2018 **What do you like best about N-able Take Control?** Ease of use.and polished user interface. Large feature set. **What do you dislike about N-able Take Control?** Great as a stand alone tool, but a bit redundant with their complete toolset. **What problems is N-able Take Control solving and how is that benefiting you?** On demand remote access for non contract customers ### 18. Good and Bad about Take Control **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2018 **What do you like best about N-able Take Control?** It has an easy interface. The learning curve is smoothly and fast. The web interface give you a lot of info. You can track technicians and manage a lot of features **What do you dislike about N-able Take Control?** The connection with old servers is slow even if you set the settings that Solarwinds recommends **What problems is N-able Take Control solving and how is that benefiting you?** I can resolve a lot of problems for me and my clients form my office or home ### 19. Could not get anything done without it. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2018 **What do you like best about N-able Take Control?** Reliable and easy for our clients to use. Love the history of support connections made. **What do you dislike about N-able Take Control?** Sometimes is slow to connect/stay connected. I don't like having to login/out from my laptop vs. PC. Should allow logins from different places & just limit the number of active support connections instead of users. **Recommendations to others considering N-able Take Control:** Do your homework. Everyone has different needs. **What problems is N-able Take Control solving and how is that benefiting you?** Remote support for client issues. ### 20. Robust and fast **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2018 **What do you like best about N-able Take Control?** Take Control is a very robust and fast remote support tool, great price and works well with high resolution monitors. **What do you dislike about N-able Take Control?** I cannot find anything that I dislike about the product. **Recommendations to others considering N-able Take Control:** Great tool at an excellent price. **What problems is N-able Take Control solving and how is that benefiting you?** Helps us resolve customer issues on the go. We don't often install the endpoint as we use a different SolarWinds tool for that. ### 21. Solid performance, subpar interface **Rating:** 4.0/5.0 stars **Reviewed by:** Eric E. | Managing Engineer II, Enterprise (> 1000 emp.) **Reviewed Date:** June 08, 2018 **What do you like best about N-able Take Control?** Once connected to the user workstation, the performance of the product is very good, and it gives a good amount of detail of the user's system. **What do you dislike about N-able Take Control?** The interface is text-heavy and not the easiest to use. In particular the file transfer abilities and monitor switching process is clumsy. **Recommendations to others considering N-able Take Control:** Prepare for a little bit of a learning curve with the interface **What problems is N-able Take Control solving and how is that benefiting you?** We use this product to connect to users to provide them remote support. The performance is very good, and the capabilities are there, I just wish the interface was cleaner. ### 22. SolarWinds Take Control Review **Rating:** 5.0/5.0 stars **Reviewed by:** Filipe R. | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2018 **What do you like best about N-able Take Control?** The tech console is very simple and easy to navigate. **What do you dislike about N-able Take Control?** Not being able to send the “add computer link” directly by email using a button. **What problems is N-able Take Control solving and how is that benefiting you?** Centralized remote access to all my clients machines. Managing technicians in a simple and well organized by rights oriented way. ### 23. Great mobile application **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2018 **What do you like best about N-able Take Control?** I use msp take control all the time for their registry editor which allows me to fix all the pcs problems with no downtime on the front end use **What do you dislike about N-able Take Control?** The mobile application although amazing could use a little bit more points **What problems is N-able Take Control solving and how is that benefiting you?** I mainly use it on the road and due to constant access to my full list of pcs organized by company and then by room whenever I receive a phone call I am on the pc within 3 minutes ### 24. Solarwinds Take Control - Works for me! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2018 **What do you like best about N-able Take Control?** The ease with which you can carry out all the tasks that you need from one central console. **What do you dislike about N-able Take Control?** I have had occasional issues between the online portal and the desktop in the past, but this seems to have been resolved in recent iterations. **What problems is N-able Take Control solving and how is that benefiting you?** I need remote access to my customers on a routine basis and this provides everything I need. It allows me to be on their systems quickly, sorting out problems as soon as they appear. ### 25. Well Featured, Reliable remote control **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** November 13, 2018 **What do you like best about N-able Take Control?** The ability for unattended access and command line option **What do you dislike about N-able Take Control?** The MAC console could be improved. I get some strange problems when going idle in a remote desktop session. **What problems is N-able Take Control solving and how is that benefiting you?** Fixing break/fix type issues with customers computers. ### 26. TakeControl **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2018 **What do you like best about N-able Take Control?** Remote Command prompt and the abiltiy to stop and start services in the background **What do you dislike about N-able Take Control?** We do not have anything we dislike about the product **What problems is N-able Take Control solving and how is that benefiting you?** Remote control, expedited support for our users ### 27. Information Driven **Rating:** 5.0/5.0 stars **Reviewed by:** Calin P. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2018 **What do you like best about N-able Take Control?** Love the detailed information given when connecting; everything from pc type to IP addressing. **What do you dislike about N-able Take Control?** At times disconnects due when switching accounts. **What problems is N-able Take Control solving and how is that benefiting you?** More control for remote support, quicker response time. ### 28. Simple, straightforward, reliable. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Networking | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2018 **What do you like best about N-able Take Control?** Quick and easy to take control of client machines **What do you dislike about N-able Take Control?** App not available for Chromebook or Chrome OS **What problems is N-able Take Control solving and how is that benefiting you?** Reliable remote access to customers reducing amount of on site work. ### 29. User friendly app **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2018 **What do you like best about N-able Take Control?** Easy to take contol of all PC and servers of my company and my clients **What do you dislike about N-able Take Control?** I think nothing. Maybe some discount when we renewing licence. **What problems is N-able Take Control solving and how is that benefiting you?** Everything working stable. Good tools. ### 30. MSP Anywhere review **Rating:** 4.5/5.0 stars **Reviewed by:** Brett D. | Support Specialist Team Lead, Computer Networking, Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2018 **What do you like best about N-able Take Control?** It provides our techs/engineers with the ability to remote in to any PC at any given time. **What do you dislike about N-able Take Control?** The only issue is it prompts for admin credentials to install the software which sometime prohibits us from remoting in to the PC. **What problems is N-able Take Control solving and how is that benefiting you?** The ability to remote in to any PC at any given time. ### 31. Offsite support tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2018 **What do you like best about N-able Take Control?** The ease of clients being able to request support from the support team. **What do you dislike about N-able Take Control?** nothing, this product works very well for our requirements. **What problems is N-able Take Control solving and how is that benefiting you?** support calls are easier to handle with out software. customers do not always explain thing correctly, when we sign on and they can show me the issues that are being experienced and solving is more timely. ### 32. Instant customer gratification **Rating:** 4.5/5.0 stars **Reviewed by:** Neil H. | Founder and Chief Geek, Computer & Network Security, Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2018 **What do you like best about N-able Take Control?** instant access to customers so we can experience their problems first hand rather than rely on explanations or translations **What do you dislike about N-able Take Control?** The UI could use some updating and standardization with other windows aplications such as keyboard shortcuts and dialog actions **What problems is N-able Take Control solving and how is that benefiting you?** Reduced on-site work and reduced technician costs ### 33. Great Product **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2018 **What do you like best about N-able Take Control?** I have used MSP Anywhere at my last two companies and I love it. It makes connecting to client computers so seamless that anyone could do. No more fumbling around for 20 minutes to get connected to a user to troubleshoot their issues. **What do you dislike about N-able Take Control?** The only issue is the updates that you have to do but don't have notice before you try connecting to the customer. **What problems is N-able Take Control solving and how is that benefiting you?** Quicker client resolutions. Easier access without VPN to customer servers which leads to faster resolution. ### 34. Attended support **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Banking | Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2018 **What do you like best about N-able Take Control?** We use MSP Anywhere as a backup for N-Central's MSP Connect and we like how we can quickly connect to a client's machine to troubleshoot their issue. We can also install on servers ahead of time for unattended support. **What do you dislike about N-able Take Control?** The administration side is a little cumbersome and I can no longer reset my tech's passwords. **What problems is N-able Take Control solving and how is that benefiting you?** When our primary remote support tool is not working, MSP Anywhere is a good quick way to get connected and resolve our client's problems. ### 35. SolarWinds is the way to go **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Law Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2018 **What do you like best about N-able Take Control?** It's convenient for my clients. This product is also very reliable. **What do you dislike about N-able Take Control?** Nothing, it is easy to use and is very reliable. **Recommendations to others considering N-able Take Control:** Switch over to SolarWinds - pricing is good and this is the most reliable product around. **What problems is N-able Take Control solving and how is that benefiting you?** Assisting clients needs, being able to provide support remotely. ### 36. Take Control review **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2018 **What do you like best about N-able Take Control?** Easy of use. Fast access to the web interface. Easy management. Fast connection. Easy user interaction **What do you dislike about N-able Take Control?** You can delete technicians. If you forget to mark the client as a technician you can't do it later **What problems is N-able Take Control solving and how is that benefiting you?** I can resolve 85% of my clients issues remotely ### 37. Perfect, simple and great tool for our needs. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Machinery | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2018 **What do you like best about N-able Take Control?** Easy to use, connection with multiple customer with possibility to interact with software and hardware **What do you dislike about N-able Take Control?** So far, there has been no major issues that can be considered a problem. **Recommendations to others considering N-able Take Control:** None at the moment **What problems is N-able Take Control solving and how is that benefiting you?** We use to monitor and give remote online maintenance ### 38. Solid Remote Option **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Management Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2018 **What do you like best about N-able Take Control?** one of the best parts is how fast MSP Anywhere connects. Even via mobile device accessing end points is extremely easy. Multiple monitor support along with information from local device I'm remoted into. **What do you dislike about N-able Take Control?** Requires license per user including customer who may need access to their devices **What problems is N-able Take Control solving and how is that benefiting you?** Instant access into any device remotely., Saves a lot of time troubleshooting as services, asset info, etc are available when connected. ### 39. MSP Anywhere is a very adaptable remote access tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Industrial Automation | Enterprise (> 1000 emp.) **Reviewed Date:** September 18, 2018 **What do you like best about N-able Take Control?** I like the fact that it uses the same ssl connection used by the n-able agent, offers multiple options for connections and offers remote file transfer options. **What do you dislike about N-able Take Control?** I don't care for the necessity of installing a service that runs in the background on my laptop when not actively in use. **What problems is N-able Take Control solving and how is that benefiting you?** It provides a reliable and very usable remote access solution for managing remote systems ### 40. Excellent platform for providing services to third parties **Rating:** 5.0/5.0 stars **Reviewed by:** Guillermo M. | IT specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2018 **What do you like best about N-able Take Control?** Excellent tool for integrating the solutions that a final client may require. In the same control panel, you can manage all the tools you market. A perfect solution. **What do you dislike about N-able Take Control?** It may seem a bit complicated to set up, but with a little experience, there should be no problem. It has many options that will ultimately be positive for providing better service. **What problems is N-able Take Control solving and how is that benefiting you?** The intention is to be able to offer our clients a global solution, monitoring, support, backup, antivirus... ### 41. Great Software Overall, my business relies on it! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2018 **What do you like best about N-able Take Control?** Fast connections, 99% reliable and simply works. **What do you dislike about N-able Take Control?** I feel the UI could be cleaner and more modern. Functionality is there though. **What problems is N-able Take Control solving and how is that benefiting you?** Remote network config, user endpoint issues, email issues, software updates, etc. ### 42. Excellent application for remote support cross platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2018 **What do you like best about N-able Take Control?** I like the fact that you have so many options as to what you can do with the product **What do you dislike about N-able Take Control?** Not a fan of the 2 way remote audio communication. We accidentally were using that without realizing it. **What problems is N-able Take Control solving and how is that benefiting you?** Remote support with limited user interaction. This is the best product we have used in that space ### 43. Great littel tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wine and Spirits | Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2018 **What do you like best about N-able Take Control?** Quick remote support tool, great resolutions and built-in features. **What do you dislike about N-able Take Control?** A great product nothing to dislike at it. **What problems is N-able Take Control solving and how is that benefiting you?** Used to access in-house and collocated servers. ### 44. Integrations **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 18, 2018 **What do you like best about N-able Take Control?** I like the integration with NCentral, I think the availability on essentials licenses is very beneficial **What do you dislike about N-able Take Control?** I don't like the fact that the standalone version and the NCentral version uses different clients I don't like the pricing model per technician, i would prefer a model per active sessions **What problems is N-able Take Control solving and how is that benefiting you?** Replacing Teamviewer ### 45. Nice remote control **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Networking | Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2018 **What do you like best about N-able Take Control?** File transfer and remote reboot capabilities. **What do you dislike about N-able Take Control?** Slow performance on some computers it is very difficult to work with. **Recommendations to others considering N-able Take Control:** Improve performance **What problems is N-able Take Control solving and how is that benefiting you?** Access to clients quickly ### 46. Simple to use support platform **Rating:** 5.0/5.0 stars **Reviewed by:** Shaun J. | Workshop Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** January 17, 2018 **What do you like best about N-able Take Control?** It's a quick and effective method to gain access to a users PC to provide support and a great way to monitor incoming requests. **What do you dislike about N-able Take Control?** MSP Anywhere does what it says on the box, it's a support platform to gain access to remote PC's, there is nothing to dislike. **Recommendations to others considering N-able Take Control:** Do it, you won't be dissapointed. **What problems is N-able Take Control solving and how is that benefiting you?** It allows for easy access to a remote PC when the is an issue with the Solarwinds MSP Agent. ### 47. MSP Anywhere is anywhere. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2018 **What do you like best about N-able Take Control?** Ease of use and function - and consistency across the products. **What do you dislike about N-able Take Control?** No real complaints currently - works as advertised. **What problems is N-able Take Control solving and how is that benefiting you?** Ease of use with the complete Solarwinds Solution. ### 48. Works as advertised **Rating:** 4.5/5.0 stars **Reviewed by:** Brian W. C. | General Manager, Computer & Network Security, Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2017 **What do you like best about N-able Take Control?** I enjoy the small footprint of the program. **What do you dislike about N-able Take Control?** It is difficult to re-open if you minimize it. You have to actually launch it from the system tray as opposed to the taskbar, even if it is already running in the background. Very odd, but I work around it. **Recommendations to others considering N-able Take Control:** Highly recommended! **What problems is N-able Take Control solving and how is that benefiting you?** The business problem solved here is our need to quickly and efficiently provide remote support to our customers on demand. Given that this is similar to LogMeIn Rescue, yet much less expensive, it functions quite well. ### 49. Used to Be Affordable **Rating:** 0.0/5.0 stars **Reviewed by:** Mark O. | Owner, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2016 **What do you like best about N-able Take Control?** When this software belonged to a little company called BeAnywhere it was everything that an independent IT person wanted. You could call and talk to a person in techsupport and the software was very affordable even in it's enterprise function. **What do you dislike about N-able Take Control?** Since it's acquisition by the conglomerate, greedy and overpriced MSP the software has doubled in price, you have to sign contracts and the company is difficult to communicate with. The package is pretty much the same and I used it faithfully for almost 10 years but now it's fallen into the hands of a company that has a reputation for overcharging for their services. There are still a great deal of IT software solutions out there that don't cost an arm and a leg that out perform their software and service. **Recommendations to others considering N-able Take Control:** The competition offers the same for less and there are many to choose from. Find one you like best and go with pricing because they all pretty much have the same features. **What problems is N-able Take Control solving and how is that benefiting you?** Remote connectivity to my clients is very important to my business and is a standard in the industry now ### 50. MSP Anywhere **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2016 **What do you like best about N-able Take Control?** Its relatively easy to remote into clients computers with MSP anywhere **What do you dislike about N-able Take Control?** This isnt really MSP anywheres fault, but end users find it hard to understand the whole remote session thing and sometimes worry that we will get into their PCs even though we are a decent sized reputable company. **What problems is N-able Take Control solving and how is that benefiting you?** Its relatively easy to remote into clients computers with MSP anywhere. We can also do phone support a lot easy and charge hourly for it. ## N-able Take Control Discussions - [What is N-able Take Control used for?](https://www.g2.com/discussions/what-is-n-able-take-control-used-for) - [Can the tool use a browser to differentiate when you send an email to different platforms?](https://www.g2.com/discussions/can-the-tool-use-a-browser-to-differentiate-when-you-send-an-email-to-different-platforms) - 1 upvote - [How can i integrate SolarWinds with Asset management tools](https://www.g2.com/discussions/27720-how-can-i-integrate-solarwinds-with-asset-management-tools) - [View N-able Take Control pricing details and edition comparison](https://www.g2.com/products/n-able-take-control/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-15+17%3A59%3A42+-0500&secure%5Bsession_id%5D=27f949bd-925c-4695-ac7b-4205dca7d0bf&secure%5Btoken%5D=a02b6f5a6a8f6e9081bd6942d14b872995432cea251778a301b703790557ab45&format=llm_user) ## N-able Take Control Integrations - [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) ## N-able Take Control Features **Administration** - Screen Sharing - File Sharing - Session Recording - Unattended Remote Access - Multi - Session Handling - Multi-Monitor Support **Maintenance** - Remote Reboot - Remote Printing **Communication ** - Text Chat - VoIP - Video Conference Call - Screen Annotations **Security** - Data Encryption - Compliance **Device Support** - Mobile Device Access - Multi-Platform Support - Cross-Platform **Performance** - Reporting ## Top N-able Take Control Alternatives - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) - 4.5/5.0 (3,936 reviews) - [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) - 4.7/5.0 (478 reviews) - [Atera](https://www.g2.com/products/atera/reviews) - 4.6/5.0 (1,201 reviews)