myKaarma Reviews & Product Details

myKaarma delivers Everything Fixed Ops… In One Place myKaarma is an automotive SaaS platform that delivers Exceptional Customer Interactions for franchise auto dealers that embrace its solutions. Our dealers experience the benefits of using a platform meticulously engineered to communicate with customers at every aspect of the service, repair, and maintenance journey. We provide an organic self-contained system that is easy to use and saves time. It is designed from the customer-in, so it ensures that every interaction with your customers is positive and memorable. The myKaarma end-to-end mKOS platform seamlessly integrates dealer scheduling, communications, payments, pickup and delivery, video MPI, BDC solutions, insightful reporting, and more. It is the first truly unified solution for fixed operations that combines native key applications, deep integrations with both software and DMS providers, and open APIs from which dealers and OEMs can build upon. It is the platform for automotive success. It is, everything fixed ops… in one place.”

Seller

myKaarma

Discussions

myKaarma Community

Languages Supported

English

Overview by

Ronald Hollis

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myKaarma Integrations

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Integration information sourced from real user reviews.

G2 reviews are authentic and verified.

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UA

Verified User in Automotive

Mid-Market (51-1000 emp.)

3/10/2026

"Quick to Adapt to Our Needs, Excellent Support Team"

5/5

What do you like best about myKaarma?

They adapt quickly to our needs via input, support team is excellent. Review collected by and hosted on G2.com.

What do you dislike about myKaarma?

Overall I have no dislikes, it works great Review collected by and hosted on G2.com.

GR

Geoffrey R.

Service Manager

Mid-Market (51-1000 emp.)

1/13/2023

"Great, Easy to Use Product!"

4.5/5

What do you like best about myKaarma?

One item we struggled with is damage on vehicles. Whether or not it was there. We would do walkarounds with a sheet of paper and there was nothing black and white about the situation if a customer brought up damage. Now, we can play the video for the customer to identify whether damage was there prior to the car being serviced by us. Customer service is also VERY quick to respond to any requests. Review collected by and hosted on G2.com.

What do you dislike about myKaarma?

Occasionally, we have issues of the videos uploading successfully from the phone we are using to the program. If that happens for a customer claiming damage, we no longer have that black and white ability to show the customer if damage took place before servicing their vehicle with us. Review collected by and hosted on G2.com.

DK

DONNIE K.

Mid-Market (51-1000 emp.)

3/28/2023

"VERY WELL PUT TOGETHER"

5/5

What do you like best about myKaarma?

TEXT AND VIDEO FEATURES ARE GREAT. SYSTEM IS ALWAYS UP AND RUNNING Review collected by and hosted on G2.com.

What do you dislike about myKaarma?

SO FAR SO GOOD. I'VE BEEN USING KARMA FOR ABOUT 6 YEARS AND HAVEN'T HAD ANY ISSUES Review collected by and hosted on G2.com.

CA

Verified User in Automotive

Mid-Market (51-1000 emp.)

12/8/2018

Business partner of the seller or seller's competitor, not included in G2 scores.

"Text & Call Customers - Without Worry"

5/5

What do you like best about myKaarma?

I am able to send text message updates to customers about their vehicles. A lot of people these days prefer a text over a phone call. I am able to communicate with customers via text through a 3rd-party phone number, linked to my computer and my phone. Review collected by and hosted on G2.com.

What do you dislike about myKaarma?

There is nothing I dont like about Kaarma. Review collected by and hosted on G2.com.

Recommendations to others considering myKaarma:

Make sure you make ALL phone calls with Kaarma! It will save you from being in lot lt of trouble one day. Review collected by and hosted on G2.com.

What problems is myKaarma solving and how is that benefiting you?

Recorded lines & texts. If a guest argues that you told them a different price for the service you are charging, you can pull up Kaarma and show them proof. Review collected by and hosted on G2.com.

CA

Verified User in Automotive

Mid-Market (51-1000 emp.)

7/29/2018

"Easy to use. Great tool"

5/5

What do you like best about myKaarma?

The quickness and being able to communicate with customers more conveniently. Having the option to text the customer from a desktop also makes me available for answering phones rather than being tied up on one phone call. I can do much more and accomplish more with this tool. Review collected by and hosted on G2.com.

What do you dislike about myKaarma?

Sometimes messaged may be delayed. And the cost of the phone to is a little high. It is this reason why we may be unable to continue using this particular tool. Review collected by and hosted on G2.com.