Verified User in Financial Services
AF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"User friendly system"
4/5
What do you like best about MyComplianceOffice?

new interface is user friendly for all staff Review collected by and hosted on G2.com.

What do you dislike about MyComplianceOffice?

the transition from old to new interface was not as smooth as we had hope Review collected by and hosted on G2.com.

Response from Nayara Barbosa of MyComplianceOffice
Edit edit

Thank you for your review and feedback! We're glad to hear that you find the new interface user-friendly and that your team likes it. The transition from the old to the new interface has been a significant change, and we apologize for any inconvenience you are experiencing during this process. The move to the new interface has been much more time-consuming than we originally planned, but we are making progress with each release. The end goal is to have all of the same functionality that was available in the old user interface plus additional features and functions via the newer technology. We apologize that this has taken so long, but we are working hard to get it done as quickly as possible. Thank you again for your feedback.

Verified User in Outsourcing/Offshoring
AO
Verified User in Outsourcing/Offshoring
Small-Business (50 or fewer emp.)
"Executive compliance officer working for the GCD Team in Mauritius on the US Cluster"
4/5
What do you like best about MyComplianceOffice?

The previous version of MCO was user Friendly with tabs and sub tabs easily accessible. Review collected by and hosted on G2.com.

What do you dislike about MyComplianceOffice?

The last updates to MCO made the tool kind of more time consuming to locte sub tabs. Review collected by and hosted on G2.com.

Verified User in Capital Markets
UC
Verified User in Capital Markets
Enterprise (> 1000 emp.)
"Train Wreck"
0/5
What do you like best about MyComplianceOffice?

When i do not have to use it it has been a drastic step down Review collected by and hosted on G2.com.

What do you dislike about MyComplianceOffice?

It is bulky, not accurate, you have to go to the old interface to restrict things. Feeds are down often and it is not easy to use. Review collected by and hosted on G2.com.

Response from Nayara Barbosa of MyComplianceOffice
Edit edit

We regret to hear that you find our tool bulky and inaccurate, but we very much appreciate your input. We'll take your comments into account as we work towards improving accuracy and streamlining the user experience. Additionally, we are actively working on addressing any feed-related issues. If you need assistance with anything, please contact MCO Customer Support. We want to help. Thank you for your feedback.

Verified User in Investment Management
UI
Verified User in Investment Management
Small-Business (50 or fewer emp.)
"Intuitive, simple to use"
4.5/5
What do you like best about MyComplianceOffice?

One place to do all personal trading and gift & ent reporting

Intuitive

Doesn't require a lot of training Review collected by and hosted on G2.com.

What do you dislike about MyComplianceOffice?

Dashboard didn't come up originally - found it in KYE Review collected by and hosted on G2.com.

Response from Nayara Barbosa of MyComplianceOffice
Edit edit

Thank you for your review and feedback! We're glad to hear that you like MCO's functionalities for personal trading compliance and gifts and entertainment reporting. Thank you again for your feedback.

Bill Y.
BY
Bill Y.
Marketing Coordinator
Small-Business (50 or fewer emp.)
"Easy Onboarding with Excellent Staff"
5/5
What do you like best about MyComplianceOffice?

The staff at MyComplianceOffice is excellent and very thorough in their onboarding effort. Review collected by and hosted on G2.com.

What do you dislike about MyComplianceOffice?

MyComplianceOffice is upgrading its software so you may have to switch to its legacy version to complete your work. Review collected by and hosted on G2.com.

RW
Rivka W.
Accountant
Small-Business (50 or fewer emp.)
"Taking the Difficulty out of Reamaining in Compliance"
4/5
What do you like best about MyComplianceOffice?

I like that the online portal is accessible to all my employees and can be set up to generate automatic reminders of reporting needed. Review collected by and hosted on G2.com.

What do you dislike about MyComplianceOffice?

Sometimes it is hard to check what remains outstanding. Getting all the feeds set up was a bit tedious and overwhelming. Review collected by and hosted on G2.com.

NS
Nadir S.
Small-Business (50 or fewer emp.)
"I used mycompliance office and I am really satisfied with the team's actions and responsivity"
5/5
What do you like best about MyComplianceOffice?

Easy, straight, and forward to use. At any problem, the team is here to listen and respond to my concerns or blockages Review collected by and hosted on G2.com.

What do you dislike about MyComplianceOffice?

Sometimes before I trade, I request and get approval, but it doesn't appear on their end. When they contact me, I have to send them screenshots of my approved queries Review collected by and hosted on G2.com.

Verified User in Accounting
CA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Review"
4/5
What do you like best about MyComplianceOffice?

Good user interface & accessibility to reports. Review collected by and hosted on G2.com.

What do you dislike about MyComplianceOffice?

Clunkiness for reviewing personal trades and small loading time delay between each click. Review collected by and hosted on G2.com.

Siddharth J.
SJ
Siddharth J.
Founding Principal, Senior Site Reliability Engineer
Mid-Market (51-1000 emp.)
"User Friendly and Quick"
4.5/5
What do you like best about MyComplianceOffice?

Very User friendly and quick with no distractions. Review collected by and hosted on G2.com.

What do you dislike about MyComplianceOffice?

Can be improved to make the UI look simple with tiled approach. Review collected by and hosted on G2.com.

Verified User in Venture Capital & Private Equity
AV
Verified User in Venture Capital & Private Equity
Mid-Market (51-1000 emp.)
"Decent with bugs"
3/5
What do you like best about MyComplianceOffice?

MCO makes it easy to upload data feeds for employees' brokerage accounts Review collected by and hosted on G2.com.

What do you dislike about MyComplianceOffice?

the transition from old MCO to new MCO has made it clunky to switch between the two Review collected by and hosted on G2.com.

Response from Nayara Barbosa of MyComplianceOffice
Edit edit

Thank you for your review and feedback! We're glad to hear that we help your firm with data feeds. We understand that switching between the old and new MCO interfaces has been challenging for our clients. The move to the new interface has been much more time-consuming than we originally planned, but we are making progress with each release. The end goal is to have all of the same functionality that was available in the old user interface plus additional features and functions via the newer technology. We apologize that this has taken so long. Thank you for your feedback.