I like there plan for startup compliance also they had a mobile app which make it easy to use on the go. Review collected by and hosted on G2.com.
Pricing little expensive as a startup you can afford to continue Review collected by and hosted on G2.com.
It helps to make reporting of gifts and entertainment a lot easier by offering reports to be downloaded. Review collected by and hosted on G2.com.
Only 1 provider is allowed per request, bulk upload is not working as intended, certain data gets deleted over time, too many mandatory fields. Review collected by and hosted on G2.com.
Thank you for your response and feedback. We are not aware that any of our upload templates/processes are not working properly; however, we are happy to investigate this further if you don’t mind reaching out to MCO Customer Support. Our standard data deletion process deletes data that is 7-years old (or older), and all data deletions must be requested and approved by the client. Please contact MCO Customer Support for additional assistance with any of these items. Thank you again for your feedback.
It has all the features we need for our firm in an easy to use interface. Review collected by and hosted on G2.com.
The customer service team has been lackluster in the past. When we've needed to reach them, it's been hard to get responses via email and taken a long time to get to solutions. Review collected by and hosted on G2.com.
I had a great experience with onboarding. My onboarding team was responsive, well versed in the software and made sure I understood everything I needed to before concluding the onboarding. MCO is already saving me time and effort with respect to our compliance program. Review collected by and hosted on G2.com.
Some things are not available in new MCO...so need to go back and forth between classic and new modules. Review collected by and hosted on G2.com.
MCO is very user friendly and helps streamline a lot of our compliance responsibilities. It can also be customized to fit your specific needs. Review collected by and hosted on G2.com.
There's not much to dislike. Occasionally, during software updates, it can go a little slow but that doesn't happen often. Review collected by and hosted on G2.com.
Easy to use for both administrators and users/team members. It's a very straightforward and user-friendly tool that we've had in place for several years now. Our account team is very responsive if we do happen to have any issues. Review collected by and hosted on G2.com.
Sometimes the integrations and the workflows can be a bit difficult. So there are some limitations that we have run into, but overall it has been a great solution for us so far. Review collected by and hosted on G2.com.
The functionality, in certain instances, is very good and the user interface is clear and easy to use. Review collected by and hosted on G2.com.
MCO apparently does not have a dedicated testing environment, which causes problems for implementation testing when using live data. Review collected by and hosted on G2.com.
Thank you for your review and feedback! We're glad to hear that you like the user interface and find it easy to use. MCO does offer an option to clients to have a test instance, and we would be glad to set one up for you. Please contact your Implementation Manager for further details, or contact MCO Customer Support for more information. Thank you.
Super complex tools - need to learn how to use, but once you learn it, the tool will support a lot of Compliance process in the Organization. Review collected by and hosted on G2.com.
It is too complex. Sometimes I feel that we're losing opportunities not using some features of the system because of its complexity. And customizations are hard to obtain as well. Review collected by and hosted on G2.com.
I like how easy it is to navigate and find different applications within the system. Review collected by and hosted on G2.com.
I really only used a few of the applications within the system but didn't have any concerns or complaints with any of those. Review collected by and hosted on G2.com.
The support team is helpful and accessible. The user interface is very easy to use. The network of broker feeds appears to consistently grow. Review collected by and hosted on G2.com.
The technical issues that tend to come with the new releases. Review collected by and hosted on G2.com.