--- title: myClinicalExchange by HealthStream Reviews meta_title: 'myClinicalExchange by HealthStream Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 29 reviews by the users' company size, role or industry to find out how myClinicalExchange by HealthStream works for a business like yours. aggregate_rating: rating_value: 3.9 review_count: 29 scale: '5' date_modified: '2026-08-07' parent_category: name: Education url: https://www.g2.com/categories/education --- # myClinicalExchange by HealthStream Reviews **Vendor:** HealthStream **Category:** [Academic Scheduling Software](https://www.g2.com/categories/academic-scheduling) **Average Rating:** 3.9/5.0 **Total Reviews:** 29 ## About myClinicalExchange by HealthStream myClinicalExchange is a specialized software solution designed to assist hospitals and educational institutions in managing clinical rotations effectively. This platform centralizes various aspects of the rotation process, including scheduling, onboarding, and compliance tracking, thereby minimizing manual tasks and enhancing communication among stakeholders. By streamlining the placement process, myClinicalExchange not only saves time and reduces costs but also facilitates quicker access for students to clinical environments, ultimately contributing to safer and higher-quality patient care. The target audience for myClinicalExchange primarily includes healthcare organizations such as hospitals and nursing schools that require an efficient system for managing clinical placements. These institutions often face challenges related to the coordination of student rotations, compliance with regulatory requirements, and communication between various departments. By providing a centralized platform, myClinicalExchange addresses these challenges, allowing users to focus on delivering quality education and patient care rather than getting bogged down by administrative tasks. Key features of myClinicalExchange include an intuitive scheduling interface that allows users to easily manage and adjust rotation assignments. The platform also incorporates robust onboarding tools that facilitate the collection of necessary documentation and compliance tracking, ensuring that all students meet required standards before entering clinical settings. Additionally, myClinicalExchange offers real-time communication capabilities, enabling seamless interaction between students, faculty, and clinical staff. This feature helps to quickly resolve any issues that may arise during the rotation process, further enhancing the overall experience for all parties involved. Moreover, myClinicalExchange stands out in its category by providing detailed analytics and reporting tools that allow institutions to monitor their clinical placement processes effectively. These insights can help organizations identify trends, optimize resource allocation, and make informed decisions regarding future placements. By leveraging this data, hospitals and schools can continuously improve their clinical rotation management, ensuring that they meet the evolving needs of both students and healthcare providers. Overall, myClinicalExchange is a comprehensive solution that addresses the complexities of clinical rotation management. By centralizing critical processes and enhancing communication, it empowers healthcare institutions to operate more efficiently, ultimately benefiting students and patients alike. ## myClinicalExchange by HealthStream Reviews ### 1. Easy to Start, but Needs More Improvements **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2026 **What do you like best about myClinicalExchange by HealthStream?** The program is generally easy to use as a beginner. **What do you dislike about myClinicalExchange by HealthStream?** Many things that you click on when scheduling a rotation refreshes the entire page. This is clunky and time consuming. There are also many pop up windows that could easily be made into dropdown menus. The few times I reached out to tech support, my issues seemed to be hospital related. However, when I reached out to the hospital they directed me towards tech support. Overall, once you've used the program enough, you get used to it but there are many things that could improve time and functionality. **What problems is myClinicalExchange by HealthStream solving and how is that benefiting you?** I'm a clinical coordinator. This is the program used by a few hospitals to schedule medical students in their rotations. There was a little bit of a learning curve in the beginning because no one showed me how to use it. Over the years, I taught myself what I needed to know. MyClinicalExchange does not feel user friendly. It works but it's clunky. There have been some updates over the years but it hasn't really changed the functionality much. More just the overall look of it. Once you've worked with the program a little, it becomes easier to manage. The best part about it is that it reminds students of expiring documents. ### 2. Easier Student Tracking and Onboarding Visibility **Rating:** 4.5/5.0 stars **Reviewed by:** Kristy M. | Education Director, Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2026 **What do you like best about myClinicalExchange by HealthStream?** It is easier to keep track of all the students. Prior to this, students slipped through, and I was constantly having to follow up with schools to confirm who had completed onboarding, etc., because the schools didn't have access. **What do you dislike about myClinicalExchange by HealthStream?** Pages are slow to load. There is a learning curve, which I am still learning. Support tickets are VERY slow (30 days +) **What problems is myClinicalExchange by HealthStream solving and how is that benefiting you?** The biggest is student tracking. ### 3. Clinical Rotation Scheduling made easy **Rating:** 5.0/5.0 stars **Reviewed by:** Allan E. | Director of Education, Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2026 **What do you like best about myClinicalExchange by HealthStream?** That I am able to address requests from 6 nursing schools needing clinical rotations without issues. I was doing all the planning in paper before mCE and now I don't think I will ever go back to such. **What do you dislike about myClinicalExchange by HealthStream?** The interface occassionally expects me to change my password during the usual log in process. **What problems is myClinicalExchange by HealthStream solving and how is that benefiting you?** They have been helping me and new schools acclimate to using the system. ### 4. Streamlined Clinical Rotation Scheduling with myClinicalExhange **Rating:** 4.5/5.0 stars **Reviewed by:** Leslie P. | System Director of Professional Practice and Education, Enterprise (> 1000 emp.) **Reviewed Date:** August 04, 2026 **What do you like best about myClinicalExchange by HealthStream?** It has decreased our time and manual process for scheduling clinical rotations. The number of students and schools we serve has grown significantly and myClinicalExhange has allowed us to manage this with great ease. **What do you dislike about myClinicalExchange by HealthStream?** Our schools and students report that the document section is a little hard to navigate and sometimes doesn't accept or approve paperwork that is truly correct. This leads to increase frustration and time spent for the students and the schools. **What problems is myClinicalExchange by HealthStream solving and how is that benefiting you?** Coordination of rotations and the time spent in creating a clinical rotation schedule. Allows us to communicate well with the floors of students and rotation days/times ### 5. Easy to Navigate and Fast Week Requests—A Huge Time-Saver **Rating:** 5.0/5.0 stars **Reviewed by:** Kayla B. | Externship Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2026 **What do you like best about myClinicalExchange by HealthStream?** I love how easy the platform is to navigate. As an externship coordinator, I really value my time, and I appreciate how quickly I can request weeks. **What do you dislike about myClinicalExchange by HealthStream?** I have no downsides to the platform. Very easy to manage, if I were to encounter a problem, I would know who and how to ask for support! **What problems is myClinicalExchange by HealthStream solving and how is that benefiting you?** Less chances of making mistakes! ### 6. mCE is a Good Onboarding/Tracking System **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about myClinicalExchange by HealthStream?** mCE has come a very long way since we started using it about 6 years ago, and is a much better, user-friendly system. It is very easy to upload our slot import templates, and cases are resolved much faster than they used to be. **What do you dislike about myClinicalExchange by HealthStream?** The biggest issue we have is with reports. In order to get all the info we need, we have to pull and export multiple reports and then edit the spredsheets to produce one that works. Also, typically custom reports are a one-time charge for the report, whereas mCE charges a large sum of money each year to keep the report active. **What problems is myClinicalExchange by HealthStream solving and how is that benefiting you?** mCE has made tracking student rotations so much easier and removed a lot of the manual work that was required in the past. Onboarding is also much easier now than in the past when we needed to receive every onboarding item from each individual student. **Official Response from Stori Pemberton:** > Thank you for sharing your feedback on your experience with myClinicalExchange! We're thrilled to hear that you find our system user-friendly and efficient for managing student rotations and onboarding. We appreciate your input on the challenges you face with reports and the pricing structure for custom reports. Your feedback is valuable to us, and we will certainly look into ways to enhance our reporting capabilities and pricing model. If you have any specific suggestions or further concerns, please feel free to reach out to our support team. We are here to assist you and ensure a seamless experience with myClinicalExchange. Thank you for choosing us to streamline your processes! ### 7. All Clinical Compliance Documents in One Place—Easy to Manage and Track **Rating:** 4.5/5.0 stars **Reviewed by:** Holly S. | Clinical Support Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2026 **What do you like best about myClinicalExchange by HealthStream?** It helps keep all students’ clinical compliance documents and hospital requirements in one place, which makes them easier to manage and track. **What do you dislike about myClinicalExchange by HealthStream?** The main downside is that the platform can experience occasional outages and, at times, it feels slow. **What problems is myClinicalExchange by HealthStream solving and how is that benefiting you?** This helps us onboard students efficiently across our larger health care organizations. ### 8. Self-Explanatory and Easy Externship Week Requests **Rating:** 5.0/5.0 stars **Reviewed by:** Kathleen L. | Career Services Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2026 **What do you like best about myClinicalExchange by HealthStream?** Self-explanatory, easy to request weeks for students needing their externship placement. **What do you dislike about myClinicalExchange by HealthStream?** Everything has been working fine so far. No comment. **What problems is myClinicalExchange by HealthStream solving and how is that benefiting you?** MyClinical Exchange has benefited our system by making the student placement process easier and more streamlined. ### 9. Organizes Rotation Needs and Expirations with Ease **Rating:** 4.0/5.0 stars **Reviewed by:** Brooke G. | Clinical Instructor, Mid-Market (51-1000 emp.) **Reviewed Date:** August 06, 2026 **What do you like best about myClinicalExchange by HealthStream?** It helps organize what is needed for rotations, when they expire, what is left, etc. **What do you dislike about myClinicalExchange by HealthStream?** Sometimes it is not the most user friendly **What problems is myClinicalExchange by HealthStream solving and how is that benefiting you?** Keeping rotations organized ### 10. Easy to Use and Keeps Student Management Organized Across Sites **Rating:** 4.5/5.0 stars **Reviewed by:** Christina H. | Nursing Professional Development Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about myClinicalExchange by HealthStream?** I really like how easy it is to use. It helps me stay organized with all of my students across my many sites, and I can manage everything with just a few clicks. **What do you dislike about myClinicalExchange by HealthStream?** Sometimes switching between screens and similar tasks can be a pain. It would be nice to have a way to find a student across multiple sites without having to jump around so much. **What problems is myClinicalExchange by HealthStream solving and how is that benefiting you?** I use it for tracking compliance, tracking students, and tracking other data. ### 11. Centralized Tracking, but Needs Stronger Improvements Overall **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** August 06, 2026 **What do you like best about myClinicalExchange by HealthStream?** Centralized tracking, secure document management. **What do you dislike about myClinicalExchange by HealthStream?** Steep learning curve, not great training. Hard to find answers to simple questions. Work tickets take several weeks to complete. Unable to make changes to our own documents. Unable to make changes to employees/locations. Troubleshooting an issue with student acct is difficult. **What problems is myClinicalExchange by HealthStream solving and how is that benefiting you?** I don't see an improvement. ### 12. Needs More Intuitive Design and the Ability to Delete Items in "My Messages" **Rating:** 1.5/5.0 stars **Reviewed by:** Cyndi C. | Clinical Education Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2025 **What do you like best about myClinicalExchange by HealthStream?** The tabs on the student's profile, especially the checklist. It is easy to get help when needed, very fast response time. **What do you dislike about myClinicalExchange by HealthStream?** To me, mCE is very user unfriendly. It is not intuitive. I create one-off schedule requests and I have not yet been able to find my requests. I have to look each student up individually or search the request by Request #. It would help me a lot to have my roster on my home page. I also would be so grateful if I could delete the messages out of my account. I do not like leaving a lot of extra in the messages, not to mention, that in-box is not user friendly either. I know that mCE and TCPS just merged. It would be great if mCE could take some pages from TCPS as it is easy to navigate, find my students, and update their files. I do not have "messages" on the site, they just kindly notify me through my email. **What problems is myClinicalExchange by HealthStream solving and how is that benefiting you?** Several sites use mCE for credentialing, so the only way for my student to be cleared for their rotation is to use mCE. **Official Response from Stori Pemberton:** > Hello Cyndi - Thank you for sharing your experience and for highlighting what’s working well, especially the student profile tabs and the responsiveness of our Support Team. We also want you to know that we hear your concerns about navigation, locating one-off schedule requests, and managing messages. Your feedback is valid, and these are areas we’re actively working to improve. Over the past two years, we’ve invested in dedicated UX design resources to modernize key workflows, simplify the homepage experience, and make common tasks, like finding requests, more intuitive. Your comparison to TCPS would be helpful too. We’re thoughtfully evaluating elements of TCPS that supported users well and incorporating those strengths into myClinicalExchange, where they add value. Thank you for trusting myClinicalExchange to help your students meet their clinical clearance requirements. Feedback like yours directly shapes our ongoing enhancements. ### 13. Not a software to recommend but with some upgrades it could be a good product. **Rating:** 1.5/5.0 stars **Reviewed by:** Lisa W. | Graduate Practicum Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2025 **What do you like best about myClinicalExchange by HealthStream?** They always have support available that is quick to answer. **What do you dislike about myClinicalExchange by HealthStream?** The software is very hard to use. There is not an easy way to add a request, and when you run into a problem, it takes a lot of emails to get it fixed. I almost always have issues with finding where to get a site added, where to schedule a student (Which is done by clicking on a number that has not hink as this is where you click to schedule students), or what the next step is in the process. We only use the software when a site requires it. I track 200 plus students each term, and there is no way I would want to use this software to do so. It was originally written for one company and then pushed out to others. I have had to use it for about 10 years, and I still find it illogically put together. If there were more help on the main screen, such as a list of steps that then takes you to the location to do the step, along with pop-outs explaining what each button or selection does. As a former software tester, this is the least user-friendly software I have worked with. **What problems is myClinicalExchange by HealthStream solving and how is that benefiting you?** This is what a few sites use to track students in practicums. It only benefits the site and not me. **Official Response from Stori Pemberton:** > Hello Lisa - Thank you for sharing your feedback and for recognizing the quick support you receive from our team. We understand how difficult some workflows can feel, especially around adding requests, finding sites, and knowing the next steps. Managing more than two hundred students each term gives you an important perspective, and your suggestions for clearer guidance and in-product help are very helpful. We have been investing in user experience and are actively reviewing older workflows like scheduling, request creation, and homepage navigation to make them more intuitive. Thank you for being a long-time user and for offering such detailed input. Feedback like yours directly informs the improvements we are working on. ### 14. Hard to Find Information—Too Many Clicks to Get What You Need **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2026 **What do you like best about myClinicalExchange by HealthStream?** Not anything at the moment. Needs a total overhaul. **What do you dislike about myClinicalExchange by HealthStream?** It’s very hard to find information in this system. I have to click through multiple links just to locate what I’m looking for. Getting ahold of a live person for support is next to impossible—I’ve submitted help tickets and still haven’t gotten a response. It also makes it too difficult to make changes to programs because you can’t get ahold of anybody. And when I do finally reach someone, I get the runaround and am told to join one of the webinars. I don’t want to watch a webinar; I want to talk to somebody. Overall, the system feels very clunky and not intuitive. **What problems is myClinicalExchange by HealthStream solving and how is that benefiting you?** None, only try to use it because local schools like to use it. ### 15. Streamlines Clinical Rotation Coordination Seamlessly **Rating:** 5.0/5.0 stars **Reviewed by:** Katherine M. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about myClinicalExchange by HealthStream?** I like how you can add comments to specific schools, and it notifies them. It takes out the extra step of emailing someone and allows me to add the comments for other people to see. It's easier. I also like that it's very easy to set up. Overall, I like it. **What do you dislike about myClinicalExchange by HealthStream?** na **What problems is myClinicalExchange by HealthStream solving and how is that benefiting you?** I use myClinicalExchange by HealthStream for coordinating clinical rotations and placements. It simplifies communication by allowing me to add comments to specific schools and automatically notifying them, eliminating extra emailing steps and making the process easier. ### 16. Effective Clinical Placement Tool with Room for Improvement **Rating:** 4.0/5.0 stars **Reviewed by:** Tyra F. **Reviewed Date:** October 21, 2025 **What do you like best about myClinicalExchange by HealthStream?** I have been using myClinicalExchange by HealthStream since 2020, and I really appreciate how it facilitates placing our RN and LVN nursing students into their clinicals. It's a system that not only lets us see the available options but also supports our students in reaching their goals in their nursing programs. I value the ability to store information and the ease of requesting clinical placement dates, as well as our increased access to more clinical affiliates. Additionally, I found the setup process to be smooth, with access to helpful agents and YouTube tutorials, which ensured everything was explained clearly. I like that the system sends emails and that it encourages student accountability by having them upload their own documentation. This has streamlined our operations, as it allows all documentation to be organized in one place, speeding up student placements into clinicals. **What do you dislike about myClinicalExchange by HealthStream?** I find the onboarding process challenging, as it relies heavily on manually entering data through Excel sheets, which is prone to human errors, especially spelling mistakes with students having similar names. This process feels cumbersome and increases the likelihood of mistakes. Additionally, I miss the feature that allowed us to see what other schools were requesting, which helped in making informed decisions and negotiating placements. Another issue is the lack of integration with Castle Branch, which means that our students' clinical documentation is stored separately, complicating our workflow. **What problems is myClinicalExchange by HealthStream solving and how is that benefiting you?** I find the product streamlines documentation in one place and enables faster clinical placement for students, enhancing efficiency in our nursing program. **Official Response from Stori Pemberton:** > Hello Tyra - It is great to hear how myClinicalExchange has supported your RN and LVN placements and helped streamline documentation and scheduling since 2020. We appreciate you sharing the specific ways it has improved visibility, organization, and student accountability. Your points about onboarding challenges and manual data entry are very helpful. We know Excel based uploads can introduce errors, and we are actively reviewing onboarding workflows to make them easier and more intuitive. Students can also create their own accounts directly, which may help reduce duplicate entry. We also understand the value of seeing other schools’ requests and the need for smoother coordination. Your note about Castle Branch is important as well, and we continue to explore opportunities for deeper integrations. Thank you for such thoughtful feedback. Insights like yours directly guide future improvements to myClinicalExchange. ### 17. Effective for Placement, Needs Improved Onboarding **Rating:** 4.5/5.0 stars **Reviewed by:** Dr. Adrienne R. | Medical Assisting and Phlebotomy Division Coordinator/ FT Professor, Higher Education, Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2025 **What do you like best about myClinicalExchange by HealthStream?** I find myClinicalExchange by HealthStream beneficial in several ways. It facilitates an easier process for students to become part of Advocate Healthcare for their clinical assignments, which significantly streamlines their placement process. Additionally, I appreciate its role in assisting me as a coordinator, specifically in finding placement for the students, making my responsibilities more manageable. Another feature I find particularly useful is its capability to locate sites that are accepting students, which simplifies the task of site selection for externship clinicals. This platform effectively connects me to the individuals at Advocate Healthcare who operate the externship process, which adds another layer of efficiency and ease in coordinating clinical placements. **What do you dislike about myClinicalExchange by HealthStream?** I find the setup process of myClinicalExchange by HealthStream to be very difficult, particularly the process of enrolling students, as there is no set direction and it feels very unorganized, leading to a lot of confusion. **What problems is myClinicalExchange by HealthStream solving and how is that benefiting you?** I use the product to simplify externship placements, making it easier for students to join clinical assignments and assisting me in finding placements, despite initial enrollment challenges. **Official Response from Stori Pemberton:** > Hello Dr. Adrienne - We appreciate you sharing your experience. It is great to hear that myClinicalExchange helps streamline externship placements, connect you with the right contacts at Advocate Healthcare, and simplify finding sites that accept students. We also understand your concerns about the setup and enrollment process, which feels unclear. We have recently improved the student workflow to make it more intuitive, and we are continuing to review the coordinator onboarding to ensure it is easier to navigate. Thank you for the thoughtful feedback. Insights like yours help us strengthen the experience for both coordinators and students. ### 18. Clinical Education Coordinator **Rating:** 3.5/5.0 stars **Reviewed by:** Elizabeth B. | Clinical Education Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2025 **What do you like best about myClinicalExchange by HealthStream?** My Clinical Exchange is a great way for students interested in rotating with specific sites to do so. They contact me as the clinical coordinator via email, which informs me of what is needed for the student. They let me know what the students need. **What do you dislike about myClinicalExchange by HealthStream?** The thing I dislike is that if a student hasn't created their account, there is nothing I can do to log in and possibly assist them. There are times when I can obtain the necessary items quickly or even faster for the students. **What problems is myClinicalExchange by HealthStream solving and how is that benefiting you?** Helping the student begin the rotation they have chosen is an important step in completing their required rotations for the year. **Official Response from Stori Pemberton:** > Hello Elizabeth - Thank you for sharing your feedback. We appreciate you calling out the value of having one place for students to complete all of their onboarding paperwork. We understand that navigating the site and locating the right steps, especially around assigning students to rotations, can feel unintuitive. Over the last couple of years, we’ve invested heavily in improving usability by bringing a dedicated product designer onto the team. She has helped us make all new workflows far more intuitive, and the feedback from users on those updated areas has been very positive. We are now turning our attention to modernizing the existing workflows you referenced, including navigation paths and assignment steps, to make them clearer and more user-friendly. Thank you again for taking the time to share your experience; your input directly guides where we focus our improvements. ### 19. Organized and Seamless for Clinical Placements, But Room for Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Tamiya B. | Academic Program Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2025 **What do you like best about myClinicalExchange by HealthStream?** MyClinicalExchange is an organized and seamless platform that streamlines clinical placement requests and onboarding. The platform and HealthStream learning community feature provide additional learning resources, while the HealthStream support team offers on-demand support that makes troubleshooting issues easier and faster than other platforms I've used. **What do you dislike about myClinicalExchange by HealthStream?** I think the majority of my issues lie with the variances from each site/academic partner. The platform itself is pretty straightforward and easy to use. I'll also add that it would be nice to be able to edit student-initiated requests. **What problems is myClinicalExchange by HealthStream solving and how is that benefiting you?** MyCE simplifies clinical placement requests and helps to streamline placement onboarding. **Official Response from Stori Pemberton:** > Hello Tamiya - Thank you for the thoughtful feedback and for sharing that myClinicalExchange feels organized and seamless for placement and onboarding. We are glad the HealthStream Learning Community and our Support Team have been helpful resources. We understand the challenges that come from each clinical site or academic partner having different processes, and we will share this with our Success and Training teams as we continue working toward more consistent workflows. Your note about editing student-initiated requests is also helpful as we review future enhancements. Thank you for using myClinicalExchange and for taking the time to share your experience. ### 20. Secure Data and Powerful Filters **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel D. | PSD Student Educational Experience Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** October 23, 2025 **What do you like best about myClinicalExchange by HealthStream?** I like the security of knowing all the student information is saved and secure, once entered into mCE! I LOVE the filters that are all throughout mCE! They help me to drill down to the information I need quickly! **What do you dislike about myClinicalExchange by HealthStream?** I feel there may be places where extra clicks are needed to enter information. However, this is such as small inconvenience and barely bothers me now. **What problems is myClinicalExchange by HealthStream solving and how is that benefiting you?** mCE is our gatekeeper for all APP student rotations! So, I know where each student is, at what facility, for what rotation, with who, and so on and so forth. **Official Response from Stori Pemberton:** > Hello Rachel - We appreciate you taking the time to share your experience. It is great to hear that the secure storage of student information and the filtering tools in myClinicalExchange help you work more efficiently. Your note about occasional extra clicks is helpful, and we will keep this in mind as we continue refining workflows. We are glad myClinicalExchange supports your APP student rotations so clearly and consistently. Feedback like yours helps guide ongoing improvements. ### 21. Universities use MyClinicalExchange with hospital partners **Rating:** 4.0/5.0 stars **Reviewed by:** Liddy P. | Career Services Advisor **Reviewed Date:** October 16, 2025 **What do you like best about myClinicalExchange by HealthStream?** I appreciate how MyClinical Exchange by HealthStream significantly improves the management of Medical Assistant externs and Nursing clinicians by making documentation easily accessible between the university, students, instructors, and hospitals. I also like the internal communication feature, which allows me to send emails or notifications to necessary personnel efficiently. **What do you dislike about myClinicalExchange by HealthStream?** I found setting up My Clinical Exchange a bit difficult because every hospital we work with has a different way of doing things, which complicates the initial implementation process. Additionally, I wish there was an easier process for students to access the platform, such as a simplified way for me to help set up their logins, which would greatly enhance the onboarding experience for them. **What problems is myClinicalExchange by HealthStream solving and how is that benefiting you?** I find it easier to manage extern and clinician placements, with seamless documentation access between the university, students, instructors, and hospitals. **Official Response from Stori Pemberton:** > Hello Liddy - Thank you for sharing this feedback. It is great to hear that myClinicalExchange has helped streamline documentation and communication across your university, students, instructors, and clinical partners. We understand that the initial setup can feel challenging, especially when each hospital follows its own process. While we continue working with sites toward greater consistency, we are also reviewing ways to make setup easier for schools. Your note about student onboarding is also appreciated. We have recently redesigned the student experience to make it more intuitive, and we will continue refining these workflows. Thank you for offering such helpful insight. ### 22. Keeps Us Organized and Connected **Rating:** 5.0/5.0 stars **Reviewed by:** Danielle W. | Administration Assistant to Health Programs, Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2025 **What do you like best about myClinicalExchange by HealthStream?** What I like best about MCE is that it keeps all of my students and their compliance in one spot. I know that I can count on MCE to keep myself and the students organized. I like that it is easy to use and understand. It also allows for facilities and schools to work together without a messy process. This process is simple, can be controlled from both sides and keeps us on common ground. **What do you dislike about myClinicalExchange by HealthStream?** My least favorite aspect of MCE is that it sometimes does not save the document a student has submitted. We need those docs always. **What problems is myClinicalExchange by HealthStream solving and how is that benefiting you?** We used to have an issue with timeliness. Now, we submit a ticket and know that it will be addressed within a few days, rather than a week. **Official Response from Stori Pemberton:** > Hello Danielle - Thank you for sharing your experience with myClinicalExchange. We are glad it helps you stay organized and supports a smoother, more collaborative process between schools and facilities. We understand how important it is that student documents save correctly every time, and we are reviewing this to ensure submissions are consistently captured. Thank you for noting the improvement in support timeliness as well. Your feedback is appreciated and helps guide our continued enhancements. ### 23. Very User-Friendly and Easy to Train New Users **Rating:** 5.0/5.0 stars **Reviewed by:** Josh L. | Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about myClinicalExchange by HealthStream?** Very user-friendly overall, and it’s easy to train new users on it. **What do you dislike about myClinicalExchange by HealthStream?** Some times i did not get the notifications that there is something to attend to. **What problems is myClinicalExchange by HealthStream solving and how is that benefiting you?** clinical student placement **Official Response from Stori Pemberton:** > Thank you for sharing your feedback! We're thrilled to hear that you find myClinicalExchange user-friendly and easy to train new users on. We apologize for the inconvenience you experienced with notifications. We'll look into this issue to ensure you receive timely updates moving forward. We're glad to hear that myClinicalExchange is helping with clinical student placement. If you have any further concerns or feedback, please feel free to reach out to us. We're here to help! ### 24. Senior Clinical Coordination Specialist **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2025 **What do you like best about myClinicalExchange by HealthStream?** This is any easy way to schedule students and eliminate any clinical documents. The mCE Support Team is outstanding! **What do you dislike about myClinicalExchange by HealthStream?** At times students are unable to link their Complio account to mCE. When this happens, I have to look up each student, their compliance items, download them and upload them to their mCE account. When students have to pay for their subscription on top of paying for other clinical documents. It would be much easier for Chamberlain University Addison, Chicago and Tinley Park campuses to have one mCE account since we do share students' clinical placements at times. It would be beneficial if we would be able to all have access to each other's campus. **What problems is myClinicalExchange by HealthStream solving and how is that benefiting you?** Administration **Official Response from Stori Pemberton:** > Thank you for sharing your feedback and for recognizing how easy scheduling is in myClinicalExchange and the strong support you receive from our team. We understand the frustration when students cannot link their Complio account. This typically occurs when a student is enrolled in more than one program, and we are actively reviewing this with Complio to improve the experience. We also hear your request about cross-campus access. While we cannot combine access due to requirements around protecting student health information, we understand why this would be helpful and will continue looking for ways to support smoother coordination. Thank you for using myClinicalExchange and for helping us improve the experience for students and schools. ### 25. Great for Onboarding Paperwork, But Navigation Needs Improvement **Rating:** 0.5/5.0 stars **Reviewed by:** Chad B. | Externship Coordinator in Speech Language Pathology, Small-Business (50 or fewer emp.) **Reviewed Date:** October 21, 2025 **What do you like best about myClinicalExchange by HealthStream?** I like that it gives my students a place to complete all of the onboarding paperwork required for their placements. **What do you dislike about myClinicalExchange by HealthStream?** Most everything else. It is a difficult site to navigate and the user interface is not very intuitive as to where to go to find the information and complete the tasks that I need to complete, for example, assigning students to rotations. **What problems is myClinicalExchange by HealthStream solving and how is that benefiting you?** They are providing a platform where my students can complete the onboarding paperwork for their clinical rotations. ### 26. Easy to Use, Great Performance, and Excel Export **Rating:** 5.0/5.0 stars **Reviewed by:** katherine M. | Clincial Instrutor, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about myClinicalExchange by HealthStream?** Allows users to export to excel, provides support and ease of use **What do you dislike about myClinicalExchange by HealthStream?** nothing I like everything about it, it has great performance **What problems is myClinicalExchange by HealthStream solving and how is that benefiting you?** Sorting out clinical rotations and compliance of students ### 27. It's fine for what it is, however... **Rating:** 2.5/5.0 stars **Reviewed by:** Nick A. | Assistant Director of Experiential Learning, Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2025 **What do you like best about myClinicalExchange by HealthStream?** I suppose I like how it keeps data for the students in one central location. **What do you dislike about myClinicalExchange by HealthStream?** I do not like how students are required to pay for this product. I don't like how it is not clear for a school admin to know what to put into each category (i.e. certain features I use and certain features I don't). **What problems is myClinicalExchange by HealthStream solving and how is that benefiting you?** It really isn't benefitting me at all. It creates an extra step for me to schedule rotations for my students. It creates an extra step (and cost) for my students to have to jump through in order to complete their rotations. I would prefer to not have to deal with MCE at all. **Official Response from Stori Pemberton:** > Hello Nick - Thank you for sharing your feedback and for noting the value of having student information in one centralized place within myClinicalExchange. We hear your concerns about the student subscription fee and the confusion around which features to use as a school administrator. We also understand your frustration with the extra steps involved in scheduling rotations. Improving these workflows is a priority for us. We have been investing in user experience and are actively reviewing areas like scheduling, request creation, and homepage guidance to make the platform clearer and easier to use. Thank you again for the candid input. Feedback like yours helps guide the improvements we continue to make. ### 28. Easy Setup, Intuitive for Student Scheduling **Rating:** 5.0/5.0 stars **Reviewed by:** Sharon s. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2026 **What do you like best about myClinicalExchange by HealthStream?** I find myClinicalExchange by HealthStream to be intuitive and very easy to use. I appreciate the tools for student scheduling, which have been beneficial during my clinical rotations. **What do you dislike about myClinicalExchange by HealthStream?** Streamline would be an improvement. **What problems is myClinicalExchange by HealthStream solving and how is that benefiting you?** I use myClinicalExchange by HealthStream for student scheduling. I hope it's easy to use and intuitive. ### 29. Easy Review Process, But Attestation Needs Streamlining **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Enterprise (> 1000 emp.) **Reviewed Date:** October 21, 2025 **What do you like best about myClinicalExchange by HealthStream?** I find the items student submit easy to read and also easy to review and approve. Having the option to view submitted checklists helps me to track new information students have uploaded. **What do you dislike about myClinicalExchange by HealthStream?** I do not like that you have to attest after the student is assigned to the rotation. It is an extra step and it is difficult to remember to do and takes time to get to the page where you attest. I believe it should be on the homepage like the checklists are as a reminder. **What problems is myClinicalExchange by HealthStream solving and how is that benefiting you?** I am not aware of any problems being solved. **Official Response from Stori Pemberton:** > Hello - Thank you for sharing your experience. It is great to hear that reviewing student submissions and checklists feels straightforward and helps you stay organized. Your point about attestation being easy to miss is completely understandable. Because hospitals decide whether attestation is required, the workflow follows their configuration, but we agree the placement could be clearer. Our team, including our product designer, is reviewing these steps to make them easier to access. Your feedback is appreciated and helps shape those improvements. - [View myClinicalExchange by HealthStream pricing details and edition comparison](https://www.g2.com/products/myclinicalexchange-by-healthstream/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-08+17%3A00%3A54+-0500&secure%5Bsession_id%5D=d763f5ab-d3a3-4508-aa95-cb611f615eb7&secure%5Btoken%5D=cbd8b99d1e2dd76706c748cc88370901a97b6a1dedecdc6b32162503bb472afc&format=llm_user) ## myClinicalExchange by HealthStream Features **Additional Functionality** - Status Tracking - Rapid Testing - Workflow Management - Data Import/Export - Client Management - Credit Card Processing - Alerts/Notifications - Performance Metrics - Audit Trail - API - Charting - Mobile Alerts - Third-Party Integrations - Availability Indicator - Automated Scheduling - Template Management - Document Storage - Treatment Planning - Gift Card Management - Revenue Management - Self Service Portal - Records Management - Referral Tracking - Electronic Payments - Telemedicine - Customizable Forms - Lab Order Management - Practice Management - Patient Portal - E-Prescribing - Historical Reporting - Claims Management - Generative AI - SMS Messaging - Medical Billing - Activity Dashboard - Image Management - Reporting & Statistics - Code & Charge Entry - Progress Notes - Insurance Verification - Inventory Management - HIPAA Compliant - EMR/EHR - Appointment Management - Client Portal - Billing & Invoicing - AI Copilot - Skin Mapping - Multi-Location - Shift Scheduling - Shift Swapping - Sick Leave Tracking - Timesheet Management - Communication Management - Reminders - Messaging/Shift Dispatching - Employee Management - Clock In/Out - Skills Tracking - Labor Management - Vacation/Leave Tracking - Online Scheduling - Mobile Access - Customizable Reports - Real-Time Data - Real-Time Updates - Labor Cost Reporting - Payroll Management - Float Pool Management - Time Clock - Time Off Requests - Predictive Analytics - Calendar Management - Overtime Calculation - Niche Application - Distinct Health & Medical Functionality - Specialized or Emerging Capabilities - To-Do List - Initial Assessments - Appointment Scheduling - Medication Management - Reporting/Analytics - Search/Filter - Patient Monitoring - Progress Tracking - Patient Database - Outcome Assessment Tools - Document Management - Data Security - Patient Communications - Handwriting Recognition - For Mental/Behavioral Health - Coding Assistance - Patient Intake - Annotations - Notes Management - Forms Management - Session Notes - Compliance Tracking - Medication Alerts/Warnings - Customizable Templates **Scheduling** - Master Schedule Creation - Course Scheduling - Student And Teacher Preferences - Conflict Resolution **Communication** - Interface - Notifications **Administration** - Reporting - Integrations ## Top myClinicalExchange by HealthStream Alternatives - [ConexED](https://www.g2.com/products/conexed-conexed/reviews) - 4.2/5.0 (190 reviews) - [Ad Astra](https://www.g2.com/products/ad-astra/reviews) - 4.5/5.0 (52 reviews) - [Cyrano Video](https://www.g2.com/products/cyrano-video/reviews) - 4.2/5.0 (25 reviews)