my.SQM Auto QA Features

As reported in 170 my.SQM Auto QA reviews. Provides tools for evaluating customer interactions

Offers features for maintaining fair and consistent scoring This feature was mentioned in 168 my.SQM Auto QA reviews.

Based on 173 my.SQM Auto QA reviews. Generates quality and performance reports

Tools for providing personalized feedback and coaching sessions This feature was mentioned in 175 my.SQM Auto QA reviews.

Based on 174 my.SQM Auto QA reviews. Provides a centralized dashboard for agents to view their scores and feedback

Tools for educating and training agents 165 reviewers of my.SQM Auto QA have provided feedback on this feature.

Integrates with other customer service or CRM software This feature was mentioned in 166 my.SQM Auto QA reviews.

Based on 164 my.SQM Auto QA reviews. Helps ensure customer privacy and data protection