---
title: My PT Hub Reviews
meta_title: 'My PT Hub Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 154 reviews by the users' company size, role or industry
  to find out how My PT Hub works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 154
  scale: '5'
date_modified: '2026-08-06'
parent_category:
  name: Fitness
  url: https://www.g2.com/categories/fitness
---

# My PT Hub Reviews
**Vendor:** My PT Hub  
**Category:** [Personal Training Software](https://www.g2.com/categories/personal-training)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 154
## About My PT Hub
My PT Hub is the all-in-one software and app trusted by 200,000+ personal trainers, fitness coaches and nutritionists to successfully manage and grow their fitness businesses. Built by coaches, for coaches, My PT Hub boasts 15+ powerful features designed to save you valuable time, track &amp; engage your clients and grow your coaching business, all in one place. Most-loved features include: AI workout builder and program delivery, nutrition planner and tracking, automated client check-ins, white label app, custom in-app branding, habit coaching, calendar bookings, secure payment processing, wearable integrations, scheduled messaging and much more. The best part? Add unlimited clients, at no extra cost! Simplify, streamline and scale your fitness business today, with My PT Hub. Sign up now for your 30-day free trial (no card details required).




## My PT Hub Reviews
  ### 1. Excellent, Versatile Platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 13, 2020

**What do you like best about My PT Hub?**

I love that it fits our needs to a T! Great platform with all the features we are looking for in a video platform

**What do you dislike about My PT Hub?**

I have just joined it and don't know what the challenges are

**What problems is My PT Hub solving and how is that benefiting you?**

We are offering recorded videos and live stream workouts and nutrition plans to our members. We have not rolled it out yet so we don't know the benefits

**Official Response from Ryan Hallett:**

> Thank you for your review! We are glad to it fits your needs as a business 😊

If you would like to any help or have any questions please do contact our support team, just pop an email to support@mypthub.net and we will be more than happy to help.

  ### 2. User friendly

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 21, 2020

**What do you like best about My PT Hub?**

I love that My PT Hub brings everything required to run the business into one user friendly solution.

**What do you dislike about My PT Hub?**

I haven't yet found any ready made PAR Q or customer data collection forms on the app. They may well be there and I haven't found them yet, as I am brand new to this platform.

**Recommendations to others considering My PT Hub:**

The premium package is perfect for running PT sessions as well as fitness events.

**What problems is My PT Hub solving and how is that benefiting you?**

It solves having to spend time on administration, when the processes are set up to automatically do these jobs.

**Official Response from Ryan Hallett:**

> Thank you very much for your review, that is exactly what we want, everything in one place for a trainer to run their business. 

Every time a client signs up, they will complete a PAR-Q which we have created and you can view the answers in their profile. You can also create your own forms which you can ask your client whatever questions you like. 

  ### 3. Best PT service out

**Rating:** 5.0/5.0 stars

**Reviewed by:** Chris W. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 24, 2020

**What do you like best about My PT Hub?**

What you get, is everything you need. App. Integration. Payments are organised for you. Pre made packages. Video demo's. Booking systems... its just incredible

**What do you dislike about My PT Hub?**

Nothing at all! There is nothing I find bad

**What problems is My PT Hub solving and how is that benefiting you?**

Same as the "what I like" section

**Official Response from Ryan Hallett:**

> Nothing you don't like?! That is what we love to hear! 😊

If you ever need any help at all, just remember you can pop us an email at support@mypthub.net, or you can head to our support portal where you can book an appointment to speak to the team and even join our live webinars.

https://mypthub.zendesk.com/hc/en-us

  ### 4. Excellent platform for Personal Trainers

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christine M. | Personal Trainer, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 17, 2020

**What do you like best about My PT Hub?**

Being able to integrate nutrition and training on one platform.

**What do you dislike about My PT Hub?**

It can seem a bit complicated for the clients with several clicks to get to their nutrition plan.

**What problems is My PT Hub solving and how is that benefiting you?**

Not needing one platform for nutrition guidance, another for logging and easy to amend workouts which makes life easier when creating a plan.

**Official Response from Ryan Hallett:**

> Thank you for your review, Christine, it is much appreciated! 

If you or your clients need any support navigating and advise o how to best use the software, you can always email our support team, chat with us on live chat or even book an appointment to talk with us over the phone.

  ### 5. Great platform

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 23, 2020

**What do you like best about My PT Hub?**

Convenient to have everything in one place

**What do you dislike about My PT Hub?**

I would like a messages button in each client profile rather than have to go to messages from the dashboard

**Recommendations to others considering My PT Hub:**

It's great because it has all the exercise videos in the library and the option to add your own if it does not have what you are looking for

**What problems is My PT Hub solving and how is that benefiting you?**

It made the transition from in person to online training very easy

**Official Response from Ryan Hallett:**

> The messages button is not in the clients profile! We listen to all requests made by trainers 😊

Everything in one place is our aim! 

If you ever need any help at all, just remember you can pop us an email at support@mypthub.net, or you can head to our support portal where you can book an appointment to speak to the team and even join our live webinars.

https://mypthub.zendesk.com/hc/en-us

  ### 6. Good Customer Service.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 15, 2020

**What do you like best about My PT Hub?**

I like their customer service. They are helpful. There website is professional. I will be using their software because their custom branding app allows you to separate yourself from most personal-brand trainers. Their discounts and offerings are reasonable. Overall, I have had a solid experience so far.

**What do you dislike about My PT Hub?**

I gave them a 8/10 because I haven't used they software on client yet, so I'll see how my first few months go and post another review.

**What problems is My PT Hub solving and how is that benefiting you?**

As a small personal brand trainer their custom app gives me a more professional look to compete with bigger brands.

**Official Response from Ryan Hallett:**

> Our customer service will help you whenever you need it and it is so great to hear your experience has been good so far and will continue to to be! 

If you ever need any help at all, just remember you can pop us an email at support@mypthub.net, or you can head to our support portal where you can book an appointment to speak to the team and even join our live webinars.

https://mypthub.zendesk.com/hc/en-us

  ### 7. This has been the best most helpful software I’ve ever used

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 29, 2020

**What do you like best about My PT Hub?**

The flexibility and how easy it is to manage everything

**What do you dislike about My PT Hub?**

There is literally nothing I dislike at all

**What problems is My PT Hub solving and how is that benefiting you?**

I am Being able to manage many lore clients and that has increased my revenue

**Official Response from Ryan Hallett:**

> It's amazing that there is nothing you dislike and we have so much more to come! 

Keep your eyes peeled over the next few weeks...

  ### 8. Amazing Software for PT’ trying to grow their business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeremy C. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 26, 2020

**What do you like best about My PT Hub?**

Accessibility and functions that make it easy for my clients to use to help them on their weight loss journeys.

**What do you dislike about My PT Hub?**

Nothing at all I disliked. The features I needed were all useful!

**What problems is My PT Hub solving and how is that benefiting you?**

Accessibly and clean cut training to my clients workout sending mass amounts of text messages and files.

**Official Response from Ryan Hallett:**

> It's amazing that there is nothing you dislike and growing a trainers business is what we want to do and help with! 

If you ever need any help or just have any questions about the software, please do get in contact with our support team at support@mypthub.net and we will be more than happy to help 😊

  ### 9. Great app for all PTs around the world

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 03, 2020

**What do you like best about My PT Hub?**

The availability to do multiple things at a time in little time

**What do you dislike about My PT Hub?**

So far, nothing. Recently became a member

**Recommendations to others considering My PT Hub:**

If you’re a 1 on 1 pt with no time in your hands and financially struggling, give this a try.

**What problems is My PT Hub solving and how is that benefiting you?**

Getting organized with Online training

**Official Response from Ryan Hallett:**

> We love there is nothing you dislike! 

We have lots coming to mypthub very soon and one I think your clients are going to love, keep an eye out 😊

  ### 10. Great Fitness App

**Rating:** 5.0/5.0 stars

**Reviewed by:** DrDarryl M. B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 28, 2020

**What do you like best about My PT Hub?**

Easy to use and professional setup design

**What do you dislike about My PT Hub?**

I don't really have too many dislikes. I used the old version and can't wait too use this version.

**Recommendations to others considering My PT Hub:**

None

**What problems is My PT Hub solving and how is that benefiting you?**

Tracking food and workouts. People need a place to start on track.

**Official Response from Ryan Hallett:**

> Great to hear it is easy to use for you, Darryl! 

mypthub v3 as lots more features and soon to have some more amazing features added very soon, so keep your eyes peeled...

  ### 11. Great App

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gerry B. | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 09, 2020

**What do you like best about My PT Hub?**

Nutrition Section with macro calculator.

**What do you dislike about My PT Hub?**

programming is a little tricky when super setting etc. More exercises needed.

**Recommendations to others considering My PT Hub:**

Great app with a nutrition section unlike some others. Great staff and easy to use.

**What problems is My PT Hub solving and how is that benefiting you?**

Takes the stress of online coaching away.

**Official Response from Ryan Hallett:**

> If you ever need any help at all, just remember you can pop us an email at support@mypthub.net, or you can head to our support portal where you can book an appointment to speak to the team and even join our live webinars.

https://mypthub.zendesk.com/hc/en-us

  ### 12. Great product - Easy to use!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 16, 2020

**What do you like best about My PT Hub?**

Easy to use platform, with recently used/ frequently used options for workout selection and program creation!

**What do you dislike about My PT Hub?**

It would be helpful to have a catalogue of exercises for ease of searching, rather than having to search by key word in the exercise title.
It would also be helpful to have a demo option of the platform, to review ahead of sharing with clients, so we can see exactly what they see to help answer their questions or modify content to be better suited to them.

**What problems is My PT Hub solving and how is that benefiting you?**

Managing my clients remotely, and also being able to write programs and distribute far quicker than before.

**Official Response from Ryan Hallett:**

> Easy to use is what we like to see, we do our best to make it easy for both trainers and clients 😊

If you ever have any ideas to improve the software, please do pop an email to support@mypthub.net and we can raise it with the development team to see if we can implement this in the futures as we love hearing the feedback. 

  ### 13. Completely changed the game for myself and my business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 15, 2020

**What do you like best about My PT Hub?**

how easy it is to use for myself and clients also

**What do you dislike about My PT Hub?**

I would've loved a section dedicated to uploading your own videos

**Recommendations to others considering My PT Hub:**

definitely recommend to other coaches, the ease of use and set up of clients, programs and packages is awesome and well worth the fee.

**What problems is My PT Hub solving and how is that benefiting you?**

less time doing admin work, less hassle setting up clients and getting them onboard my services.

**Official Response from Ryan Hallett:**

> Game changer?! That is what we love to see! 

I have attached a link below which will show you a bunch of videos I have created, not just to show you the features, but also how to best use them 😊

 https://www.mypthub.net/getting-started/ 

  ### 14. Solid Software, User Interface for Trainers could be better

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 24, 2020

**What do you like best about My PT Hub?**

The payment processing and app are great features that really make starting a business much simpler.

**What do you dislike about My PT Hub?**

Inputting the exercises. I feel like the user interface could be a little better. Perhaps drag and drop?

**Recommendations to others considering My PT Hub:**

Import your Excel files or nutrition reports to get a quick head start

**What problems is My PT Hub solving and how is that benefiting you?**

Getting started online

**Official Response from Ryan Hallett:**

> I have attached a link below which will show you a bunch of videos we have created, not just to show you the features, but also how to best use them!

 https://www.mypthub.net/getting-started/?utm_expid=.gFiOkW1iTF-xupFjl8ItSw.0&utm_referrer=

  ### 15. Easy to use slick software!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 26, 2020

**What do you like best about My PT Hub?**

I like the built-in workouts that are available to use straight away!

**What do you dislike about My PT Hub?**

I dislike that the nutrition plans are not fully customisable using macros and the grocery list is only available to clients on their smartphone app.

**What problems is My PT Hub solving and how is that benefiting you?**

The home workouts are very useful! delivering the fitness plans is easy and seamless, the workouts are easily replicable.

**Official Response from Ryan Hallett:**

> We have 100's of workouts, nutrition plans and programs to use straight fro when you start the trial! 

If you ever have any suggestions to improve the software at all, please do let us know and we can certainly get this raised, we love the feedback 😊

  ### 16. The perfect PT tool!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 28, 2020

**What do you like best about My PT Hub?**

My Pt hub has made my transition to an online coach, so much quicker and easier.

**What do you dislike about My PT Hub?**

I haven’t found anything I dislike about using my Pt hub. So far everything has been great and even uploading my own workout and nutrition files, has been easy.

**What problems is My PT Hub solving and how is that benefiting you?**

The problems I have solved, have been to create an app, to interact with my clients. 
Another benefit,is knowing that this is always progressing.

**Official Response from Ryan Hallett:**

> Great to hear everything is going great!

If you ever need any help at all, just remember you can pop us an email at support@mypthub.net, or you can head to our support portal where you can book an appointment to speak to the team and even join our live webinars.

https://mypthub.zendesk.com/hc/en-us

  ### 17. ITS GREAT, BUT NEED IMPROVEMENTS

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 03, 2020

**What do you like best about My PT Hub?**

Is easy to manage and makes life easier to trainers

**What do you dislike about My PT Hub?**

The software needs to be better, to have less bugs. Specially the food track, it needs to be possible for one to create a new food and this food needs to be visible to other users/clients.

**What problems is My PT Hub solving and how is that benefiting you?**

I can have all my clients workouts at hand, i can see how many days are left in their program, see what they are eating etc.

**Official Response from Ryan Hallett:**

> If you're ever having any issues or need any help pop an email to support@mypthub.net and we will be more than happy to help! 

  ### 18. So many tools all in one app! I worked inside fitness clubs for years and wish this was around then!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 07, 2020

**What do you like best about My PT Hub?**

I love the workout builder tools. So great!

**What do you dislike about My PT Hub?**

I'd love to be able to go deeper with the review of nutrition.

**Recommendations to others considering My PT Hub:**

Best bang for your buck, at least test it and try it!

**What problems is My PT Hub solving and how is that benefiting you?**

Disconnected systems are frustrating so this is great to have it all in one.

**Official Response from Ryan Hallett:**

> Thank you for your, review, it is great to hear that you love the workout builder and the features 😊

If you would like to any help or have any questions please do contact our support team, just pop an email to support@mypthub.net and we will be more than happy to help.


  ### 19. Good

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 01, 2020

**What do you like best about My PT Hub?**

Cheap price and quality seems to be very good for this price

**What do you dislike about My PT Hub?**

Some issues still .. I was trying to create a package and wasn't able to complete it

**Recommendations to others considering My PT Hub:**

Yes I would definitely recommend

**What problems is My PT Hub solving and how is that benefiting you?**

Wasn't able to track clients and give them the proper care ..now I guess I can

**Official Response from Ryan Hallett:**

> If you ever need any help at all, just remember you can pop us an email at support@mypthub.net, or you can head to our support portal where you can book an appointment to speak to the team and even join our live webinars.

https://mypthub.zendesk.com/hc/en-us

  ### 20. My experience with mypthub

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 11, 2020

**What do you like best about My PT Hub?**

I like all the integrations with the exercise videos and exercise, workouts, programs, nutrition,  marketplace for packets , payment set up.

**What do you dislike about My PT Hub?**

i"m not a digital person old Marine do things manually.

**Recommendations to others considering My PT Hub:**

I think its a good app. i am not that much of a digital person but adapting. I think it would be a useful tool to do PT.

**What problems is My PT Hub solving and how is that benefiting you?**

Not any yet. same as above.

**Official Response from Ryan Hallett:**

> Thank you for your review, it is much appreciated and it great to hear you are liking all the features!

We have more to come very soon, so keep your eyes peeled...

  ### 21. Great app really helped my business during Covid19

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 14, 2020

**What do you like best about My PT Hub?**

The HD Videos are really helpful and work well
Explaining what to do

**What do you dislike about My PT Hub?**

Exercise could do with a little more functional training movement and mobility exercises should all be video not picture

**Recommendations to others considering My PT Hub:**

Great tool to use online for carrying out personal training online or group personal training. Get all your members involved It’s great.

**What problems is My PT Hub solving and how is that benefiting you?**

N/A

**Official Response from Ryan Hallett:**

> Thank you for your review, it is much appreciated! 

My PT Hub has over 7,500 exercises, however, if there are any you are unable to locate, you can always create your own custom exercise with your own video, the following link will show you how 😊

https://mypthub.zendesk.com/hc/en-us/articles/360030334594-Create-a-custom-exercise

  ### 22. Easy to use, full featured software

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 06, 2020

**What do you like best about My PT Hub?**

The software has seemingly unlimited features

**What do you dislike about My PT Hub?**

Was a little complicated to work through interactions of features with each other

**What problems is My PT Hub solving and how is that benefiting you?**

Managing my PT studio and online training

**Official Response from Ryan Hallett:**

> If you ever need any help at all, just remember you can pop us an email at support@mypthub.net, or you can head to our support portal where you can book an appointment to speak to the team and even join our live webinars.

https://mypthub.zendesk.com/hc/en-us

  ### 23. Very Professional

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rhys N. | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 24, 2020

**What do you like best about My PT Hub?**

Easy to track clients progression, good feature for uploading progress pictures

**What do you dislike about My PT Hub?**

Nothing at the moment, everything seems very easy to use

**Recommendations to others considering My PT Hub:**

Give it a go and see how it can work for you

**What problems is My PT Hub solving and how is that benefiting you?**

I have everything in one place

**Official Response from Ryan Hallett:**

> Thank you for your review, Rhys! 

If you ever need any help at all, just remember you can pop us an email at support@mypthub.net, or you can head to our support portal where you can book an appointment to speak to the team and even join our live webinars.

https://mypthub.zendesk.com/hc/en-us

  ### 24. PTHub has totally changed the way that I run my business

**Rating:** 4.5/5.0 stars

**Reviewed by:** Richard O. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 27, 2020

**What do you like best about My PT Hub?**

It streamlines everything into one place

**What do you dislike about My PT Hub?**

Would be good if linked with more devices

**What problems is My PT Hub solving and how is that benefiting you?**

Allows me to run my business from one place and optimizes my time much more effectively

**Official Response from Ryan Hallett:**

> Link with more devices? We hear you! Keep your eyes peeled... 

Everything in one place is exactly what we want for trainers and their business 😊

  ### 25. Great experience so far can't wait to keep using it

**Rating:** 3.5/5.0 stars

**Reviewed by:** Alec F. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 25, 2020

**What do you like best about My PT Hub?**

it's aesthetics. it looks very pleasing and I enjoy it.

**What do you dislike about My PT Hub?**

Possibly greater options to choose from in the package section

**What problems is My PT Hub solving and how is that benefiting you?**

Having a larger client list and growing my business.

**Official Response from Ryan Hallett:**

> Great to hear it is going well for you, Alec! 

I have attached a link below which will show you a bunch of videos I have created, not just to show you the features, but also how to best use them 😊

https://www.mypthub.net/getting-started/ 

  ### 26. Great for all online personal training

**Rating:** 5.0/5.0 stars

**Reviewed by:** Amy R. | ASN Challenge Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 22, 2020

**What do you like best about My PT Hub?**

This is an easy to follow platform that takes the guesswork out of the online training space

**What do you dislike about My PT Hub?**

I have not found a dislike at this time, it has been easy to use

**Recommendations to others considering My PT Hub:**

Use the free trial period, having 30 days to trial makes it easy to see if you would like to use the platform

**What problems is My PT Hub solving and how is that benefiting you?**

Sharing Plans with the world!

**Official Response from Ryan Hallett:**

> Well, it is great to see there is nothing you dislike about mypthub and that it is easy to follow! 

If you ever need any help at all, just remember you can pop us an email at support@mypthub.net, or you can head to our support portal where you can book an appointment to speak to the team and even join our live webinars.

https://mypthub.zendesk.com/hc/en-us

  ### 27. A great service, especially since the V3 came out!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ben G. | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 28, 2020

**What do you like best about My PT Hub?**

The app branding is really good and I like how easy the software is to use.

**What do you dislike about My PT Hub?**

There's not much I dislike to be honest. Even there customer service has been good with any questions I've had.

**Recommendations to others considering My PT Hub:**

Just try it

**What problems is My PT Hub solving and how is that benefiting you?**

I'm accessing more clients via online. The workout builder is much better than other services I've used

**Official Response from Ryan Hallett:**

> Thank you very much for your review, Ben. We love that it is easy to use and the support team has been helping you out! 

We have some amazing features coming very soon, so keep an eye out...

  ### 28. Amazing experience so far! I love it!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lorelle L. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2020

**What do you like best about My PT Hub?**

I love all of the features the app has to offer. Very user friendly!

**What do you dislike about My PT Hub?**

Could add more exercises to the library.

**What problems is My PT Hub solving and how is that benefiting you?**

I am more organized and professional with my business!

**Official Response from Ryan Hallett:**

> We love that you love it!

My PT Hub has over 7,500 exercises, however, if there are any you are unable to locate, you can always create your own custom exercise with your own video, the following link will show you how 😊

https://mypthub.zendesk.com/hc/en-us/articles/360030334594-Create-a-custom-exercise

  ### 29. Online PT services

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 30, 2020

**What do you like best about My PT Hub?**

Pre-set features such as already built plans that I was able to use to start with. 
Calander integration
packages

**What do you dislike about My PT Hub?**

That i can only do daily nutrition packages. Would like the option to do weekly and monthly plans

**Recommendations to others considering My PT Hub:**

To have an option of being able to create a monthly nutrition plan

**What problems is My PT Hub solving and how is that benefiting you?**

organizing clients, sending plans that they can access from their phones.

**Official Response from Ryan Hallett:**

> Thanks for the review! You can put your nutrition plans onto a 'Program' and set these up as weekly or even monthly if you wanted too. 

If you ever need any help at all, just remember you can pop us an email at support@mypthub.net, or you can head to our support portal where you can book an appointment to speak to the team and even join our live webinars.

https://mypthub.zendesk.com/hc/en-us

  ### 30. New to this

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 14, 2020

**What do you like best about My PT Hub?**

I like the way there’s plenty of ore made programmes

**What do you dislike about My PT Hub?**

I’m still getting used to navigating my way round.

**What problems is My PT Hub solving and how is that benefiting you?**

It takes a lot of the admin out of online training making it easier and less time consuming

**Official Response from Ryan Hallett:**

> We have 100;'s of pre made plans you can choose from and we will continue to add this! 

I have attached a link below which will show you a bunch of videos I have created, not just to show you the features, but also how to best use them.

 https://www.mypthub.net/getting-started/ 

  ### 31. I love it

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 25, 2020

**What do you like best about My PT Hub?**

PT hub provides a one stop shop for all of the services that my organization needed. It’s the most cost effective program on the market yet it has the best value.

**What do you dislike about My PT Hub?**

I don’t dislike anything. There are a few features that can make it even better but I’m sure the developers will eventually implement these things.

**What problems is My PT Hub solving and how is that benefiting you?**

We are able to provide a cost effective preventative care program that is user friendly to our customers.

**Official Response from Ryan Hallett:**

> We love that you do not dislike anything and you're right, we have lots more to come! 

If you ever need any help at all, just remember you can pop us an email at support@mypthub.net, or you can head to our support portal where you can book an appointment to speak to the team and even join our live webinars.

https://mypthub.zendesk.com/hc/en-us


  ### 32. It's been perfect

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mike F. | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 28, 2020

**What do you like best about My PT Hub?**

the pre-made exercises and ability to craft custom programs from them

**What do you dislike about My PT Hub?**

basic navigation could be a little bit easier

**What problems is My PT Hub solving and how is that benefiting you?**

scale

**Official Response from Ryan Hallett:**

> Thanks for the review, Mike, much appreciated! 

If you would like to any help or have any questions please do contact our support team, just pop an email to support@mypthub.net and we will be more than happy to help.

  ### 33. Finally a Virtual HUB for workouts that works

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 21, 2020

**What do you like best about My PT Hub?**

Easy to use, nutrient, exercises, workouts, plans, live etc. You can do it all

**What do you dislike about My PT Hub?**

Interface (UX)  can  improve adding new exercises is tedious

**Recommendations to others considering My PT Hub:**

do your own research but this app is great

**What problems is My PT Hub solving and how is that benefiting you?**

virtual training and clases on line

**Official Response from Ryan Hallett:**

> Thank you for your review, it is much appreciated! 

If you ever need any help at all or have any improvements you think could be made to the software, just remember you can pop us an email at support@mypthub.net 😊

  ### 34. Excellent

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 30, 2020

**What do you like best about My PT Hub?**

Branding and easy access to work out library

**What do you dislike about My PT Hub?**

Program design, you could add a percentage calculator 1RM so that coaches could use different types of percentages of max lifts for progressive overload

**What problems is My PT Hub solving and how is that benefiting you?**

payment processing for clients with no middle men

**Official Response from Ryan Hallett:**

> If you're ever have anything you think would improve the software or need any help pop an email to support@mypthub.net and we will be more than happy to help. 

I have attached a link below which will show you a bunch of videos I have created, not just to show you the features, but also how to best use them!

 https://www.mypthub.net/getting-started/ 

  ### 35. Great app

**Rating:** 4.0/5.0 stars

**Reviewed by:** Aaron T. | Drill Instructor / Personal Trainer, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 17, 2020

**What do you like best about My PT Hub?**

I like the fact its easier to make a package to start selling as an Online Trainer.
The workout programmes already available is really beneficial to start giving out to clients and are easily edited.

**What do you dislike about My PT Hub?**

Only wished it was easier do a meal plan

**What problems is My PT Hub solving and how is that benefiting you?**

More time with clients in sessions, more time with family.

**Official Response from Ryan Hallett:**

> Thank you for your review, Aaron, it is much appreciated! 

If you ever need any help at all, just remember you can pop us an email at support@mypthub.net, or you can head to our support portal where you can book an appointment to speak to the team and even join our live webinars.

https://mypthub.zendesk.com/hc/en-us

  ### 36. Great service, very easy to use and great interaction

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 05, 2020

**What do you like best about My PT Hub?**

How simple it is to use, and i have also got good feedback from the clients i use it with.

**What do you dislike about My PT Hub?**

I dislike the fact that it is expensive but in comparison to other apps it is still good value for money

**What problems is My PT Hub solving and how is that benefiting you?**

increase the level of my service and training people online

**Official Response from Ryan Hallett:**

> Thanks for your kind review! 

mypthub is the most affordable personal training software on the market especially with unlimited clients, we compare the prices on our pricing page. 

https://www.mypthub.net/pricing/

  ### 37. Easy to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 24, 2020

**What do you like best about My PT Hub?**

Straight forward and powerful software for personal training online

**What do you dislike about My PT Hub?**

Not much really. Seems very user friendly.

**Recommendations to others considering My PT Hub:**

This is an extremely good service!

**What problems is My PT Hub solving and how is that benefiting you?**

My PT hub has allowed us to bring our services online.

**Official Response from Ryan Hallett:**

> That is great to hear, thank you so much for taking the time to write a review! 

If you ever need any help or just have any questions about the software, please do get in contact with our support team at support@mypthub.net and we will be more than happy to help 😊

  ### 38. Review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 22, 2020

**What do you like best about My PT Hub?**

I liked that I can have most of my clients needs/data in one place

**What do you dislike about My PT Hub?**

I think its a bit clunky in its operation

**Recommendations to others considering My PT Hub:**

Covers most bases in a personal training/coaching service

**What problems is My PT Hub solving and how is that benefiting you?**

Clients are able to log most things in one place

**Official Response from Ryan Hallett:**

> If you ever need any help at all, just remember you can pop us an email at support@mypthub.net, or you can head to our support portal where you can book an appointment to speak to the team and even join our live webinars.

https://mypthub.zendesk.com/hc/en-us

  ### 39. Easy to use, client friendly, great feedback of clients and easy to track clients

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 31, 2020

**What do you like best about My PT Hub?**

Results tracker easy to for me and client to see how everything is going

**What do you dislike about My PT Hub?**

not being able to tweak a programme when assigned to more than one client

**Recommendations to others considering My PT Hub:**

Try trial version first then go from their and get your clients feedback first
Try it on yourself first then implement it out to clients before designing nutrition or training programmes for them

**What problems is My PT Hub solving and how is that benefiting you?**

with the lockdown, clients can continue to train and follow their programmes whilst still checking in with me

**Official Response from Ryan Hallett:**

> Thank you for taking the time to write a review.

If you go into the clients profile, you can make any changes specific to a clients program here! 

If you ever need any help at all, just remember you can pop us an email at support@mypthub.net, or you can head to our support portal where you can book an appointment to speak to the team and even join our live webinars.

https://mypthub.zendesk.com/hc/en-us

  ### 40. myself and clients really enjoyed the trial period

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 27, 2020

**What do you like best about My PT Hub?**

easy to use
upsides are receiving instant feedback on a clients workout/ experience through notes and messaging section

**What do you dislike about My PT Hub?**

for me I just need to take the time to play with all the features so I understand how to use it more efficiently

**Recommendations to others considering My PT Hub:**

worth it if you need a system to manage clients and programming

**What problems is My PT Hub solving and how is that benefiting you?**

progress tracking
creating generic workouts
nutrition

**Official Response from Ryan Hallett:**

> Great to hear it is easy to use and feedback from your clients is very important which is why we have clients able to write notes at the end of workouts! 

If you ever need a helping hand, please do get in touch with our support team and we can help out 😊

https://mypthub.zendesk.com/hc/en-us

  ### 41. Great software

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 28, 2020

**What do you like best about My PT Hub?**

That the price is the same with any amount of members

**What do you dislike about My PT Hub?**

That you can add more than 2 workouts a day

**Recommendations to others considering My PT Hub:**

Easy to use, accesible

**What problems is My PT Hub solving and how is that benefiting you?**

Is a great software

**Official Response from Ryan Hallett:**

> Great to hear everything is going great so far and we have more features coming your way very soon...

If you ever need any help or just have any questions about the software, please do get in contact with our support team at support@mypthub.net and we will be more than happy to help 😊

  ### 42. Brilliant App!!!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 26, 2020

**What do you like best about My PT Hub?**

The user-friendly interface is second to none!

**What do you dislike about My PT Hub?**

Initial onboarding took a bit of time but once up and running it was easy to use!

**Recommendations to others considering My PT Hub:**

This app will save an enormous amount of time and guess work.

**What problems is My PT Hub solving and how is that benefiting you?**

Creating workout plans and nutrition man's for clients.

**Official Response from Ryan Hallett:**

> Thank you so much for your review, it is much appreciated! 

If you ever need any help at all, just remember you can pop us an email at support@mypthub.net, or you can head to our support portal where you can book an appointment to speak to the team and even join our live webinars.

https://mypthub.zendesk.com/hc/en-us

  ### 43. It is user friendly, however finding it a bit difficult to customize. Still discovering though!

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Individual & Family Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 25, 2020

**What do you like best about My PT Hub?**

The features. I like the fact that they are easy to follow.

**What do you dislike about My PT Hub?**

Finding it difficult to customize. I am currently trying to figure out how to override already made templates.

**What problems is My PT Hub solving and how is that benefiting you?**

Organization.

**Official Response from Ryan Hallett:**

> I have attached a link below which will show you a bunch of videos I have created, not just to show you the features, but also how to best use them!

 https://www.mypthub.net/getting-started/ 

If you ever need any help at all, just remember you can pop us an email at support@mypthub.net, or you can head to our support portal where you can book an appointment to speak to the team and even join our live webinars.

https://mypthub.zendesk.com/hc/en-us

  ### 44. excellent customer service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Christopher S B. | Practice Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 25, 2020

**What do you like best about My PT Hub?**

while i have not utilized all of the functionality, the customer service is excellent.

**What do you dislike about My PT Hub?**

more features to support an online business would be helpful.   maybe video integration.

**What problems is My PT Hub solving and how is that benefiting you?**

setting workout plans with video how-to support.  allowing check-ins.

**Official Response from Ryan Hallett:**

> It is great to hear that our customer service has been excellent, we do our very best to help trainers every step of the way. 

There are a bunch of different ways you can get in contact with our support team such as live chat, social media, book an appointment or email us at support@mypthub.net. 

We also have live webinars and videos we have created to help you navigate and best use the features.

  ### 45. Great Service and Extremely user friendly

**Rating:** 5.0/5.0 stars

**Reviewed by:** John V. | Physical Training Specialist, Parachute Jump Instructor, RAF, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 24, 2020

**What do you like best about My PT Hub?**

The option of working online and also with clients 1-1.

**What do you dislike about My PT Hub?**

Im in early stages using the service so nothing thus far!

**What problems is My PT Hub solving and how is that benefiting you?**

The opportunity to make clients feel like the have ownership of their training is invaluable.

**Official Response from Ryan Hallett:**

> Great to hear everything is going great so far, John!

If you ever need any help or just have any questions about the software, please do get in contact with our support team at support@mypthub.net and we will be more than happy to help.

You can join one of our live webinars via the following link - https://events.genndi.com/register/819005285141053668/4a293f8cb8

  ### 46. Great app so far - will really help kick start my busniess

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 07, 2020

**What do you like best about My PT Hub?**

Everything - really good app and ability to co

**What do you dislike about My PT Hub?**

Some features need to be more personal. k

**What problems is My PT Hub solving and how is that benefiting you?**

Ability to communicate with clients online

**Official Response from Ryan Hallett:**

> Love it hear you like everything about mypthub! 

If you ever need any help at all, please do head to our support portal which there are a bunch of ways to get in touch with our amazing support team.

https://mypthub.zendesk.com/hc/en-us

  ### 47. It is very manageable and practical.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 15, 2020

**What do you like best about My PT Hub?**

I like the ease of use and practicality of programs.

**What do you dislike about My PT Hub?**

The lack of wholesale opportunity if driving traffic from social media.

**What problems is My PT Hub solving and how is that benefiting you?**

I am solving the face to face problem so I no longer need to be face to face with clients.

**Official Response from Ryan Hallett:**

> You can create packages which you can put on your socials! Also, if you pop an email to support@mypthub.net we can send you over our marketing material 😊

  ### 48. Best Personal Trainer App ever !!! Thanks !!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 30, 2020

**What do you like best about My PT Hub?**

Video live streams included and workout plans and also great nutrition plans ! Perfectly !

**What do you dislike about My PT Hub?**

No sharing with whatsapp, only packages !
No video live streams with whatsapp possible

**What problems is My PT Hub solving and how is that benefiting you?**

Nothing in the moment

**Official Response from Ryan Hallett:**

> We have both live stream integration and 'Chat' where you can send photos, videos, create group chats and so much more! 

I have attached a link below which will show you a bunch of videos I have created, not just to show you the features, but also how to best use them.

 https://www.mypthub.net/getting-started/ 

  ### 49. Easy to use software

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 03, 2020

**What do you like best about My PT Hub?**

user friendly
can add ready made programs to clients

**What do you dislike about My PT Hub?**

limited programs
not flexible calendar to clients to edit

**What problems is My PT Hub solving and how is that benefiting you?**

communication and alignment with clients

**Official Response from Ryan Hallett:**

> Thank you for your review, it is much appreciated! 

If there is anything you would like to raise with our team of anything you think may improve the software, please do let us know at support@mypthub.net and we will see if this is something we can look to implement. 

  ### 50. Locked in strength during #lockdown

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 23, 2020

**What do you like best about My PT Hub?**

A great way to look after our runners and to help them stay fit during the #lockdown!

**What do you dislike about My PT Hub?**

Tricky loggin in on occasion for clients.

**What problems is My PT Hub solving and how is that benefiting you?**

Maintaining contact with clients offering great selections of exercises and routines!

**Official Response from Ryan Hallett:**

> Great that mypthub can help your runners stay tilt, especially in lockdown! 

If you or your clients are ever having any problems or need help, get in touch with us at support@mypthub.net and we will be more than happy to help 💪


## My PT Hub Discussions
  - [Will there be a consideration for lowering the monthly price at this time?](https://www.g2.com/discussions/34092-will-there-be-a-consideration-for-lowering-the-monthly-price-at-this-time) - 1 comment, 1 upvote
  - [I am hiving trouble uploading videos to my custom exercises. Anyone have some tips?](https://www.g2.com/discussions/29812-i-am-hiving-trouble-uploading-videos-to-my-custom-exercises-anyone-have-some-tips) - 1 comment, 1 upvote
  - [Is there a way to view exactly what my clients see, without just setting myself up as a &quot;phantom user&quot;?](https://www.g2.com/discussions/26347-is-there-a-way-to-view-exactly-what-my-clients-see-without-just-setting-myself-up-as-a-phantom-user) - 1 comment, 1 upvote
  - [How can save the workout as PDF file?](https://www.g2.com/discussions/27927-how-can-save-the-workout-as-pdf-file) - 1 comment
  - [Is there any way to get a workout timer that aggregates based on the timing splits entered.](https://www.g2.com/discussions/27524-is-there-any-way-to-get-a-workout-timer-that-aggregates-based-on-the-timing-splits-entered) - 1 comment

- [View My PT Hub pricing details and edition comparison](https://www.g2.com/products/my-pt-hub/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-08-07+01%3A06%3A32+-0500&secure%5Bsession_id%5D=b37c4c2a-f85d-4a64-85f2-431c11888c1d&secure%5Btoken%5D=af70599d2d0d94466ff81e10997e53504c5736d0a89d10d297b3c3d5dae8fdda&format=llm_user)

## My PT Hub Features
**Additional Functionality**
- Recurring/Subscription Billing
- Payment Processing
- Access Controls/Permissions
- Automated Scheduling
- Customer Database
- Generative AI
- SMS Messaging
- Wait List Management
- Member Communication
- Website Integration
- Third-Party Integrations
- Communication Management
- Registration Management
- Employee Management
- Customizable Forms
- Activity Tracking
- Billing & Invoicing
- Client Portal
- API
- Facility Scheduling
- AI Copilot
- Marketing Automation
- Booking Management
- Electronic Payments
- Customizable Templates
- Multi-Location
- Client Management
- Customer Accounts
- Attendance Management
- Self Check-In/Check-Out
- Email Marketing
- Reminders
- Calendar Management
- Contract/License Management
- Instructor Management
- Membership Management
- Activity Dashboard
- Class Management
- Inventory Management
- Discount Management
- Attendance Tracking
- Online Booking
- Lead Generation
- Customizable Branding
- Event Management
- Reporting & Statistics

**Business Administration**
- Website Builder
- Marketing Tools
- Payment Gateway
- Messaging
- E-Signature
- Customizable Forms

**Training Tools**
- Workout Planning
- Goal Tracking
- Scheduling
- Reporting
- Nutrition Tools
- Goal Setting/Tracking
- Certification Tracking
- Appointment Scheduling

**Agentic AI - Personal Training**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations

**Additional Functionality**
- Exercise Library
- Secure Login
- Recurring/Subscription Billing
- Activity Dashboard
- Client Portal
- Client Profiles
- Nutrition Program
- Billing & Invoicing
- Customizable Templates
- Generative AI
- Fitness Assessments
- AI Copilot
- Customizable Reports
- Calendar Sync
- Employee Management
- Reporting & Statistics
- Client Management
- Mobile App
- Reminders
- Commenting/Notes
- Hybrid Trainer
- Transaction History
- eCommerce Management
- In-person Trainer
- Online Trainer
- Gamification
- Appointment Management
- Customizable Branding
- Payment Processing
- Multi-Location
- Calendar Management
- API

## Top My PT Hub Alternatives
  - [Xplor TrueCoach](https://www.g2.com/products/xplor-truecoach/reviews) - 4.6/5.0 (273 reviews)
  - [Everfit](https://www.g2.com/products/everfit/reviews) - 4.8/5.0 (205 reviews)
  - [ABC Trainerize](https://www.g2.com/products/abc-trainerize/reviews) - 4.7/5.0 (169 reviews)

