Mural Reviews & Product Details

I like that it delivers striking visuals and encourages customer engagement, which helps create a better overall experience. It also provides tools such as conferencing, chat, calls, and the ability to send documents or files for live collaboration. In my opinion, this is one of its key highlights and is most effective when implemented digitally. Review collected by and hosted on G2.com.

It has been beneficial for everyone. I have nothing negative to say, I am satisfied with its various functionalities, including its multiple operational steps that allow for a better workflow, offering excellent performance. Review collected by and hosted on G2.com.

It’s ideal for planning campaign strategies, and I really like that you can add a document-style format. The main functions are intuitive and easy to pick up, and it works well for cross-functional collaboration. I especially appreciate how it helps me collaborate with team members, and overall the application feels very polished. Review collected by and hosted on G2.com.

Improved management capabilities would be really helpful. I’d also like the notes to support more colors, since that would make it easier to organize things visually. As it is, the amount of information available can sometimes feel overwhelming. Review collected by and hosted on G2.com.

What I value most is how it turns collaborative sessions into structured, visual experiences. I also appreciate that it makes visual work easier, especially when I’m working remotely. The drag-and-drop interface helps streamline how I organize workflows, and being able to keep all projects on a single page makes it much easier for the whole team to stay organized. Review collected by and hosted on G2.com.

It’s become my daily hub for team planning and development. I honestly don’t have anything negative to say about it. I especially love that it works like a big digital wall—similar to the whiteboard in our office—but it’s accessible right from my computer. Review collected by and hosted on G2.com.

It's an excellent collaboration tool, very suitable for developers or people who typically need a very simple communication platform and who generally use complex views. I like that it's quite intuitive to used and optimizes the time I spend searching for different documents, and the software streamlines organization. Review collected by and hosted on G2.com.

I haven’t had any issues or problems so far. It’s been a fantastic experience for everyone on the team, making it easy to collaborate with colleagues and work together on projects in real time. We can edit the same presentation or drawings at the same time, which has made our workflow much smoother. Review collected by and hosted on G2.com.

Mural is an easy-to-use and reliable application that’s well suited for helping operators monitor their work and for enabling managers to analyze results and improve performance. I especially appreciate how fast and accurate it is, and how straightforward it feels to use even without advanced technical knowledge. Review collected by and hosted on G2.com.

I honestly have nothing bad to say. I love that it works equally well for personal use—organizing trips, activities, book reviews, and study notes—as it does for professional use, whether that’s collaborating in teams or supporting an entire organization. Review collected by and hosted on G2.com.

It’s an excellent collaboration tool and works really well for coordinating with both internal and external colleagues. I especially like the user interface: it’s clean and straightforward, with a simple design that avoids unnecessary features. Little to no training is needed, since most functions are intuitive and easy to pick up. Review collected by and hosted on G2.com.

I have nothing negative to say. Since we started using this platform in our meetings, everyone can contribute and is more motivated to share their ideas. Our experience has been incredible, it works perfectly for our needs. Review collected by and hosted on G2.com.

I like the collaborative it all allows for our team to work together to brainstorm ideas Review collected by and hosted on G2.com.

I think sometimes its hard to remove some of the tools if you accidently click or that some of the keyboard shortcuts that are on other websites dont follow over Review collected by and hosted on G2.com.

Mural is a great tool for roadmaps, timelines, and similar planning needs. I also use it when facilitating workshops or running courses. It offers many ready-made templates, which helps me save a lot of time and get started quickly. I choose Mural quite frequently because it is easy to use. Review collected by and hosted on G2.com.

You can only have three Murals at no cost. If you want to collaborate with your team, you’ll need to upgrade your plan. Review collected by and hosted on G2.com.

Quick to access, work on cloud platform which need no software installation to implement, any devices with web-browser can open the platform. Complete whiteboard tools to draw, add graph, sharing data and unlimited canvas size for meeting participant to collaborate and edit the canvas. Endless integration connection with various software, especially with Jira for brainstorming session. Review collected by and hosted on G2.com.

Slow response from customer support, 3-4 working days reply is the norm, need a faster response when the software is acting-up and showing error. Using it as everyday software can be a problem if the problem is not solve immediately. No access for offline usage as the platform only work on cloud service. Review collected by and hosted on G2.com.

What I like best about Mural is how intuitive and visually engaging it makes team collaboration. It’s easy to map out ideas, structure projects, and align on next steps, even with distributed teams. The templates, sticky notes, and real-time editing features make brainstorming and planning sessions highly productive and interactive. It truly helps keep everyone aligned and creative, no matter where they’re working from. Review collected by and hosted on G2.com.

What I dislike about Mural is that it can occasionally feel cluttered when working on larger boards with multiple collaborators. Navigation and organization can get tricky without clear structure, and performance sometimes slows down when too many elements are on a canvas. Review collected by and hosted on G2.com.