# Mural Reviews **Vendor:** Mural **Category:** [Visual Collaboration Platforms](https://www.g2.com/categories/visual-collaboration-platforms) **Average Rating:** 4.6/5.0 **Total Reviews:** 1,458 ## About Mural Mural is a visual collaboration platform specifically designed to enhance the productivity and effectiveness of go-to-market (GTM) teams. As an interactive workspace, Mural enables teams to create persistent visbility that builds alignment, while leveraging human-centered AI that accelerates teams to reach their outcomes faster. Whether it's building better products more in line with customer demand, creating more seamless marketing campaigns that drive pipeline, or collaborative selling motions that close deals faster, teams are using Mural to drive revenue growth more intelligently. The primary target audiences for Mural all have their hand in go-to-market motions, including product management & engineering teams, sales, marketing, and customer success teams. These teams often face challenges aligning their efforts and communicating effectively, hindering their ability to respond to market demands quickly enough to gain a competitive advantage. Within Mural, teams can leverage tools and expert-designed methods that increase their speed: to visualize their ideas, share insights, and collaborate in real time, regardless of their physical location. Key features of Mural include customizable templates by role or function, diagramming tools, intelligent workflows and methods, and AI infused throughout to help teams move faster from ideation to execution. The platform supports integrations with other popular software, including Salesforce, Microsoft, and Jira, enabling seamless workflows and reducing swivel-chair between systems. With Mural, teams can build a strategic visual layer that helps them calibrate decisions and actions and creates visibility so people stay informed without accessing multiple systems. Additionally, Mural's AI capabilities help teams identify patterns and insights from their collaborative sessions, further enriching the decision-making process. By providing a robust visual collaboration environment, Mural stands out in its category as a solution that not only enhances productivity but also fosters a deeper connection among team members. This unique approach to collaboration enables organizations to adapt quickly to changing market dynamics and customer needs, ultimately driving better outcomes and sustained growth. ## Mural Pros & Cons **What users like:** - Users love Mural for its **intuitive ease of use** , enhancing collaboration and streamlining discussions effortlessly. (148 reviews) - Users find Mural excellent for **team collaboration** , enabling seamless virtual brainstorming and decision-making across diverse teams. (113 reviews) - Users love Mural for its **robust collaboration features** , facilitating seamless teamwork and attractive designs for remote work. (79 reviews) - Users love the **real-time collaboration** in Mural, making teamwork seamless and interactive across distances. (76 reviews) - Users love the **fantastic templates** in Mural, enhancing collaboration and making idea generation effortless. (70 reviews) - Intuitive (52 reviews) - Real-time Collaboration (48 reviews) - Efficiency (37 reviews) - Flexibility (34 reviews) - Easy Sharing (33 reviews) **What users dislike:** - Users often find the **limited features** of Mural frustrating, especially with voting and customization options. (37 reviews) - Users find the **learning curve steep** with Mural, particularly around tool functionalities and canvas defaults. (33 reviews) - Users find Mural's interface **not intuitive** , particularly when managing files, workspaces, and creating complex murals. (27 reviews) - Users find Mural's **limited features** hinder functionality, particularly on mobile devices and in template diversity. (26 reviews) - Users experience **slow performance** with Mural, particularly on large boards, leading to frustrating functionality issues. (23 reviews) - Performance Issues (22 reviews) - Slow Loading (18 reviews) - Users find **difficult navigation** in Mural, especially for newcomers and when managing infinite canvases and collaborative edits. (17 reviews) - Users find that **navigation difficulty** in Mural requires extensive training and practice, making it less user-friendly. (17 reviews) - Limited Customization (16 reviews) ## Mural Reviews ### 1. Best Collaboration Platform Ever! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Mural?** It's super easy (and intuitive) to use and there is a lot of different features that make MURAL helpful for planning, brainstorming, team building, and more, especially for remote teams. **What do you dislike about Mural?** I wish there were more templates and icons available - they library is great right now, but would love to have even more options! **What problems is Mural solving and how is that benefiting you?** Difficulty of collaborating with teams and clients across different locations - it makes it so much easier to collaborate and share ideas. Difficulty tracking projects and displaying ideas - MURAL allows my team and me to track projects, timelines, deliverables, etc. in a very visual way that is customizable and easy to understand. ### 2. Mural is a key tool for my work **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Mural?** I love the ease of use and many of the different features which make it an ideal collaborative tool for remote work. I love the ability to add content such as icons and images without having to leave the Mural. **What do you dislike about Mural?** Not much to say in terms of negative feedback. I would just encourage them to continue adding more features (especially for adding content through the app), but nothing comes to mind at the moment. **What problems is Mural solving and how is that benefiting you?** I am part of a group that develops innovative solutions for our project teams, and Mural is our go-to resource for managing project tasks, brainstorming, and collaborating. ### 3. I genuinely enjoy collaborating in Mural. **Rating:** 4.5/5.0 stars **Reviewed by:** Marie M. | Enterprise Agile Coach, Enterprise (> 1000 emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Mural?** Mural is user-friendly and easy to navigate. I appreciate the outline feature as it helps keep my team organized during facilitation. Additionally, the icons add an enjoyable touch to the experience. **What do you dislike about Mural?** I find the toolbar that appears to be obstructive while I am viewing the content on the board. **What problems is Mural solving and how is that benefiting you?** I utilize Mural to facilitate training sessions, planning discussions, brainstorming activities, and process mapping. ### 4. Mural enabled me and my team to have more creativity and flexibility in our work. **Rating:** 5.0/5.0 stars **Reviewed by:** Umar M. | Business Intelligence Performance Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2024 **What do you like best about Mural?** The most helpful thing about Mural for me has been it's simplicity. It doesn't pressure you into using a certain template or using it in a certain way. You can simply have a vision, and make it a reality just by using basic features on the infinite canvas. That's enough to spark creativity and focus on solving problems, whilst bringing people together (in person or virtually). **What do you dislike about Mural?** It's hard for me to say since it's more of a want rather than a need, but I would like to see more integrations with other BI (business intelligence) tools such as Power BI. For example, you could have a Power BI report in a workspace, and then pin visuals from the report to the Mural canvas (somehow). The MURAL could be configured to refresh on a set interval so that it reflects the same data as in the Power BI report. Currently, Power BI is limited in terms of how creatively you can display visuals. You are limited by canvas size, shapes, style etc. However, leveraging Mural's environment, I could really see some beautiful reporting coming to life in a more engaging way, especially as users are able to annotate and engage with the data /visuals in a more meaningful way. **What problems is Mural solving and how is that benefiting you?** One particular problem which Mural helped me solve relates to the quality assurance process of the Power BI reports our team produces. We produce several reports a month across a team of 16 people. One step in that process is called the peer review, which is essentially a step where 3 members of the team get assigned to do a review of the report, and make sure it's up to standards. This may include the functionality of the report, but also visually as well. Up until I joined the team, and for almost 1 year after, the peer reviews were done in OneNote. This involved the auditors leveraging a poorly formatted table in which they had to take screenshots of their findings, and then add comments to explain what it is they are flagging. After the auditing period concluded, a meeting would be held to go over the feedback. However, due to the lack of a proper template, there was no consistency in how the report owner would indicate whether the findings were accepted (and then subsequently, implemented) or rejected. I deicded this had to be changed, and leveraged Mural to solve the problem. I created a process by which the report owner simply takes a screenshot of each page of the report, and pastes them into an area I defined for visual aspects of the report. There is another area created to log any functionality related findings. Now the auditors just have to use annotations (stick notes or comments) on the existing images to indicate their findings. If needed, they can take a screenshot of something that isn't shown in the image, which is not often the case. Now, the peer review meeting time has gone down from 1 hour to 30 minutes or less, which is a huge time saving for our team. Not to mention, the quality of our reports has increased significantly, and the process is much more engaging and user-friendly. It feels more human, which is important because design is another form of human language and expression. ### 5. A tool for experts and novices **Rating:** 5.0/5.0 stars **Reviewed by:** Luisa T. | Líder de innovación, Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2025 **What do you like best about Mural?** It has great facilities to adapt to any context in which you need it. Create collaborative exercises, make plans, follow-up flows, design proposals, it is a great place to create ideas and organize them to your liking. **What do you dislike about Mural?** Sometimes it is not so easy to connect users who have never used it before. **What problems is Mural solving and how is that benefiting you?** I can clearly show and explain an idea I can create useful designs in a few steps I can do collaborative exercises ### 6. Mural is an incredible tool for free-form collaboration and workshops **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** February 25, 2025 **What do you like best about Mural?** I love the ability to work in a free-from manner and create my own structure rather than be constrained by formatting. I like that there are many different types of shapes and features, and I can still paste in images and links. I love the copy-paste feature from Excel that pastes each cell in as stickies. I appreciate how intuitive the tool is, making it easy for new users to engage quickly. **What do you dislike about Mural?** I wish I could have variation in text formatting within sticky notes. Honestly, I have very few complaints. I love Mural, couldn't do my work without it, and I recommend it to anyone. **What problems is Mural solving and how is that benefiting you?** Remote collaboration across teams, making it easy to brainstorm and work through new thinking with folks across the country. Ability to conduct workshops with remote clients. ### 7. My experience with Mural **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Mural?** The ability to duplicate boards. A lot of the boards I use are very similar, and I tend to use about 3 different 'templates' - the ease with which I can duplicate boards saves me countless hours setting up new boards from scratch **What do you dislike about Mural?** The desktop App for Mac has been down for sometime, and I much prefer it to the web version. The biggest issue I have with the web version is when I'm using my track pad to move around the board it often ends up triggering the 'back' in my browser and sending me to my previous URL. **What problems is Mural solving and how is that benefiting you?** I'm a user researcher, so Mural makes notetaking and affinity mapping incredibly easy. Notes and insights are easily traceable, and I don't have to spend hours converting physical post-its to digital ones ### 8. Good funcionalities, not so good look **Rating:** 3.0/5.0 stars **Reviewed by:** Marek K. | Product Manager – Direct Appka, Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2025 **What do you like best about Mural?** Set of functionalities is OK. Decent automation - automatic linking, templates, etc. **What do you dislike about Mural?** I dislike the sticky notes layout picking and text sizes system. You cannot alternate among sticker layouts by simply dragging. Predefined text sizes are also not very good. I also dislike the overall look, feels a bit cheap and archaic to me. **What problems is Mural solving and how is that benefiting you?** It solves my need for a digital whiteboard to do product management stuff. ### 9. Mural Board Use for Medical Students **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.) **Reviewed Date:** January 21, 2025 **What do you like best about Mural?** The fact that it's collaborative in real-time, that it is powerful and has a lot of functionalities, and it's infinite on all sides. **What do you dislike about Mural?** It can be rather slow at times (it takes time to buffer), and when we work on them, it can be hard to annotate and glitch a lot. The images we upload may not be very high quality too, so when quality is important, we can't use the Mural Board to look at them to make diagnoses about histology slides. **What problems is Mural solving and how is that benefiting you?** I'm a student, so it's primarily benefittting me in terms of my medical education. No business things ### 10. More learning curve, big impact **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew B. | Senior UX Researcher, Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2025 **What do you like best about Mural?** It is easy to onboard than members. In little to no time you are collaboratively whiteboarding as if you were in person. **What do you dislike about Mural?** I wish there were better features for CSV file export/import as well as better copy/paste functionality for tables between platforms **What problems is Mural solving and how is that benefiting you?** Mural is helping us solve collaborative remote work and helping us not need to rerun to the office. ### 11. Amazing easy to use software, 100% would recommend. **Rating:** 5.0/5.0 stars **Reviewed by:** Alfie B. | Apprentice Product Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2025 **What do you like best about Mural?** It makes it really easy to create a mind map, and to collaborate with your team and all input ideas **What do you dislike about Mural?** I can't think of anything I dislike about Mural. **What problems is Mural solving and how is that benefiting you?** It is helping me create mind maps and collaborate with my team. ### 12. it helps remote teams to meet in a single space, collaborate and share ideas with an easy workflow. **Rating:** 4.5/5.0 stars **Reviewed by:** Sergio A. | creative director, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2025 **What do you like best about Mural?** easy of use. easy to collaborate, and create ideas by collage, sketches or notes. **What do you dislike about Mural?** sometimes they get a bit heavy to load. When working with to many images. **What problems is Mural solving and how is that benefiting you?** it makes working remotely very easy. it makes receiving feedback easy. ### 13. Amazing experience using Mural **Rating:** 5.0/5.0 stars **Reviewed by:** Babar A. | Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2025 **What do you like best about Mural?** I've used many platforms, and the collaborative experience when engaging with multiple individuals can often be crazy. However, Mural provides a streamlined interface where all tools are readily accessible and user-friendly. In my role at work, it is particularly advantageous to have all my students contribute to a single document without any complications. **What do you dislike about Mural?** Not much, all the things mural provides. what's not to like? **What problems is Mural solving and how is that benefiting you?** I've been solving the problem of communicating my ideas and collaborating with other workers ### 14. Can be better **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Mural?** I have used Mural to manage our sprint activities and the templates provided have been useful for us. I use Mural on a daily basis as part of our standup call. **What do you dislike about Mural?** The templates provided are not customizable. It is not very user friendly especially when we try to move items in the Mural. **What problems is Mural solving and how is that benefiting you?** I use Mural as a Kanban board to track sprint activities - sprint planning, retrospective and daily standup calls. ### 15. Great Visual tracking tool! **Rating:** 5.0/5.0 stars **Reviewed by:** J E. | IT Services Manager, Enterprise (> 1000 emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Mural?** Its very intuitive to use, like powerpoint drag and drop. We use it daily for Metrics meetings. **What do you dislike about Mural?** I dont have much to complain about, wish it was 100% free. ;) **What problems is Mural solving and how is that benefiting you?** Collaboration and shared editing. ### 16. Good for workshops **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** July 30, 2025 **What do you like best about Mural?** Good tool for online workshops Relatively simple interface so easily to use **What do you dislike about Mural?** The features are more basic vs. others like Miro or Lucid **What problems is Mural solving and how is that benefiting you?** Facilitating online workshops ### 17. I’ve used Mural for brainstorming and team collaboration. **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2025 **What do you like best about Mural?** What I like best is how easy it is to drag, drop, and arrange thoughts—it feels natural, like a digital whiteboard. **What do you dislike about Mural?** It can get a bit cluttered with too many people editing at once, and sometimes, the interface feels a little laggy. **What problems is Mural solving and how is that benefiting you?** Mural helps solve the problem of messy, unorganized brainstorming by giving teams a clear, visual space to collaborate in real time. It makes remote teamwork easier, keeps ideas structured, and speeds up decision-making. For me, it’s a big win because it keeps brainstorming sessions productive and prevents ideas from getting lost in endless emails or chats. Plus, it’s wayyy more engaging than a boring document. ### 18. I absolutely love using Mural to share with my team **Rating:** 5.0/5.0 stars **Reviewed by:** Camile K. | Direct Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Mural?** The collaborative nature of everyone seeing the board real time. **What do you dislike about Mural?** No down side, just have to learn the individual features. **What problems is Mural solving and how is that benefiting you?** Collaborating with visuals and ideas real time. ### 19. Sharing my ideas about mural **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** January 21, 2025 **What do you like best about Mural?** The ease to complete teamwork. I use mural in my medical school as part of our course. Mural makes it very easy to complete various tasks in a team-based fashion. **What do you dislike about Mural?** It can be sometime difficult to navigate with the tools crashing or preventing you to do certain tasks like pasting texts from external softwares. **What problems is Mural solving and how is that benefiting you?** It is solving the issues of multiple people working on a single project. It streamlines the project management and collaboration work. ### 20. Excellent tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Diana H. | Business Dev Rep, Enterprise (> 1000 emp.) **Reviewed Date:** February 14, 2025 **What do you like best about Mural?** that´s an intuitive tool for brainstorming, cooperating, and sharing ideas - all in one place! Extremely effective for corpo companies with larger remote-first teams. **What do you dislike about Mural?** I have not come up with any, as I´ve enjoyed the tool with my colleagues so far! **What problems is Mural solving and how is that benefiting you?** it ensures all the collegues have a safe and open spaces for leaving their valuable ideas. ### 21. infinite blank canvas to draw your ideas and you can easily navigate, zoom in and out without limits **Rating:** 5.0/5.0 stars **Reviewed by:** Dan M. | Head of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2025 **What do you like best about Mural?** infinite area for showing content, simultaneous interaction with multiple users **What do you dislike about Mural?** not obvious how to select multiple items, how to edit text etc **What problems is Mural solving and how is that benefiting you?** we all hate powerpoint ### 22. Great for visualization **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2025 **What do you like best about Mural?** maping out with collegues, strategic planning & brainstorming **What do you dislike about Mural?** I wish there was a larger variety of templates especial related to design thinking frameworks **What problems is Mural solving and how is that benefiting you?** Mural is an idea visualization tool. as someone in the business of building concepts, its helps me dive into the details and see the larger picture ### 23. ¡Excellent remote collaboration tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Nancy G. | CIO, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2024 **What do you like best about Mural?** 1) It is easy to use. 2) Facilitates interaction between users. 3) Helps teams track their activities. 4) It is visually attractive. 5) Has many work templates to reuse. 6) It integrates perfectly with almost all collaborative tools for agile projects. 7) it has a good price. 8) Personalized monitoring of your after-sales team. 9) The webinars. **What do you dislike about Mural?** Its competitor, Miro, also has its characteristics and some more. But your price is better. **What problems is Mural solving and how is that benefiting you?** Collaboration and interaction with remote teams ### 24. Flexible and Fun **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Mural?** Mural is very versatile and intuitive to use **What do you dislike about Mural?** Sometimes it's a bit clunky. It also doesn't work to well on Mobile, given the amount oz zoom in/out that needs to happen **What problems is Mural solving and how is that benefiting you?** Bring people together for a discussion. Visualize different people's contributions and inputs, visualize insigths ### 25. User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Mural?** Detailed with information yet simple enough that anyone can use Mural. Fun and Interactive. Allows teams to get together in fun and educational ways! **What do you dislike about Mural?** If the other users do not click off of the main page their activities are seen easily. **What problems is Mural solving and how is that benefiting you?** Task Management ### 26. Great collaborative tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Enterprise (> 1000 emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Mural?** That multiple people can brainstorm, upload items, doodle at the same time **What do you dislike about Mural?** What I dislike about this is there are very less tools to edit **What problems is Mural solving and how is that benefiting you?** Remote working on the project and since my company has different office location its very useful ### 27. Great tool for WFH Collaboration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Design | Mid-Market (51-1000 emp.) **Reviewed Date:** February 26, 2025 **What do you like best about Mural?** The amount of space we have to work, easy copy and pasting, the ability to organize our thoughts **What do you dislike about Mural?** the rigidity of objects, rotating objects is limited, drawings lines at an angle **What problems is Mural solving and how is that benefiting you?** collaboration across different offices and WFH ### 28. Practical tool for brainstorming design sessions **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Enterprise (> 1000 emp.) **Reviewed Date:** January 28, 2025 **What do you like best about Mural?** Diverse tools and open sandbox template. **What do you dislike about Mural?** Inserting in images needs to be better. Can only paste images in rather than bringit in from computer **What problems is Mural solving and how is that benefiting you?** Having one space for the whole team to quickly and easily go over ideas without needing to be in the same location ### 29. Great collaborative tool for distributed teams and one-on-one coaching **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** August 06, 2024 **What do you like best about Mural?** Mural is my go-to solution for visual communication for distributed teams. I have found the interface visually intuitive and interactive. It only takes a team a few minutes to understand how to navigate and participate in the discussion. The variety of templates available helps me to find the right activity for the problem we are trying to solve. Mural is a great tool for design sprints, and other agile approaches to team building, brainstorming, decision-making, and collaborative design projects. **What do you dislike about Mural?** Navigation on a large and complex mural is best on a larger laptop or screen. I have found the interface difficult to use on smaller devices. **What problems is Mural solving and how is that benefiting you?** Mural helps bring people together across distances to problem-solve and design solutions. I have not found a better solution for visual collaboration among distributed teams. ### 30. Efficient tool for digital collaboration **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.) **Reviewed Date:** February 21, 2025 **What do you like best about Mural?** Very easy to use, simple user interface, many useful templates ready to use. **What do you dislike about Mural?** Performance on browser is not that good. **What problems is Mural solving and how is that benefiting you?** Mural is very useful to visualize flows and user journeys ### 31. Mural is by far the best virtual collaboration workspace tool in the market **Rating:** 5.0/5.0 stars **Reviewed by:** Marc T. | Senior Specialist Global Process & Control Improvement, Enterprise (> 1000 emp.) **Reviewed Date:** July 17, 2024 **What do you like best about Mural?** Templates! Templates! Templates! These save me so much time setting up the workspace and come with clear guidelines. You can chop & change them to your requirements and even combine different templates as you need. **What do you dislike about Mural?** The biggest downside to Mural is convincing your IT department that you need this more than the competitor products which are very limited by comparison. **What problems is Mural solving and how is that benefiting you?** I work with distributed teams with differing neuro-behaviours (dyslexia, OCD, ADHD, Autism). Mural is a great tool to give everyone an equal voice and way of participating by offering a structured yet interactive way of working. ### 32. Review For Mural **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2025 **What do you like best about Mural?** Ease of work, its very easy to use in a professional manner **What do you dislike about Mural?** I dislike that only the owner can make a workspace to create a mural **What problems is Mural solving and how is that benefiting you?** i helps my team to ideate the process for a programm. ### 33. Easy, accessible and collaborative **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2025 **What do you like best about Mural?** Ease of navigating through interface. Standardised UX making to adapt easily **What do you dislike about Mural?** The downside is that the dashboard lags as the content is added, creating messing during collaborative team sessions **What problems is Mural solving and how is that benefiting you?** One dashboard for data management and visualisation ### 34. Interactive Board **Rating:** 5.0/5.0 stars **Reviewed by:** Shaniya T. | Sales, Enterprise (> 1000 emp.) **Reviewed Date:** January 21, 2025 **What do you like best about Mural?** It helps our teams engage in activities. Lot of different options to show creativity. **What do you dislike about Mural?** Not many dislikes Mural is a great colloborative tool. **What problems is Mural solving and how is that benefiting you?** It opens up discussion and a good collobartion for the team. ### 35. My personal review **Rating:** 5.0/5.0 stars **Reviewed by:** Deybid S. | Customer Lifecycle Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2025 **What do you like best about Mural?** The innovation and the integration with AI **What do you dislike about Mural?** Understand the functions and ux ui experience **What problems is Mural solving and how is that benefiting you?** Explaining productos or licensing for microsoft products ### 36. Mural is the ultimate solution for collaboration and shared creativity **Rating:** 4.5/5.0 stars **Reviewed by:** Clara S. | Senior Service Delivery Manager, Enterprise (> 1000 emp.) **Reviewed Date:** February 16, 2024 **What do you like best about Mural?** Mural is core to all the work I do on a day-to-day basis. In this digital remote world, when working from home or with remote teams is way more frequent than being in person, a whiteboard collaboration tool is just essential for our every day work. Mural brings the best out of it. Easy to use by most people. The look and feel is very slick, modern, effective. It is really reliable, I haven't had any glitches or lost any work out of it. Bringing guests and external collaborators is quite seamless, even with people not technology oriented. **What do you dislike about Mural?** When murals are at a certain scale, there are some performance issues and my laptop seems to slow down. It is only when workspaces are created too big, so it is maybe more of an user misuse, but I think it could be somehow optimized. **What problems is Mural solving and how is that benefiting you?** Remote collaboration with remote teams based in the US and around the world. Otherwise, I don't really know how that collaboration could happen. There are other tools out there, but not by far as effective as Mural. ### 37. Everyone can and should use Mural **Rating:** 5.0/5.0 stars **Reviewed by:** Edward C. | Training Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2024 **What do you like best about Mural?** Ease of use for any level of tech user. Versatile to be a traditional whiteboard, slide deck, or tool for effective synchronous or asynchronous learning. **What do you dislike about Mural?** Although efforts have been made to update the mobile app it is just not practical to use on a mobile device for interaction. I think this is due to more of the nature of the program not the app design. **What problems is Mural solving and how is that benefiting you?** A way to capture information in one place that many can access in addition it can be a communication hub for action items and questions after meetings or presentations. ### 38. Mural is the tool that allows you to interact with people from different cultures **Rating:** 5.0/5.0 stars **Reviewed by:** Valerio A. | Teacher of "La visualizzazione come strumento per la collaborazione" online course 💻, Enterprise (> 1000 emp.) **Reviewed Date:** January 25, 2024 **What do you like best about Mural?** Mural is the tool that allows you to express yourself and what you want to communicate, adapting to your needs and those of others. It is not just a tool, but an important means of synchronous and asynchronous interaction and communication. It can be used both for personal reasons (organising trips, activities, book reviews, study notes) and for professional reasons in teams and to support entire organisations. **What do you dislike about Mural?** I really appreciate how user friendly it is and full of templates you can use and customize for any need. Also great is the customer care and IT support. **What problems is Mural solving and how is that benefiting you?** Mural is the tool that allows you to express yourself and what you want to communicate, adapting to your needs and those of others. It is not just a tool, but an important means of synchronous and asynchronous interaction and communication. It can be used both for personal reasons (organising trips, activities, book reviews, study notes) and for professional reasons in teams and to support entire organisations. ### 39. Useful tool to collaborate **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2025 **What do you like best about Mural?** Templates and good multi-user performance **What do you dislike about Mural?** No option to add more details on the sticky notes/shapes (details view) **What problems is Mural solving and how is that benefiting you?** Roadmap planning, Ideation ### 40. Mural has been the perfect tool for group planning or facilitating an interactive online workshop. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** September 16, 2024 **What do you like best about Mural?** Intuitive interface. Regular improvements. **What do you dislike about Mural?** The only trouble I've had with Mural is when trying to have too many teams (10+) work in their own area at once. **What problems is Mural solving and how is that benefiting you?** Group planning is much easier with the Mural Board. It allows everyone to participate. Also good for presentations where a linear powerpoint is less interesting or effective. ### 41. Great for Process Mapping **Rating:** 5.0/5.0 stars **Reviewed by:** Chris A. | Principal Organizational Strategy Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2024 **What do you like best about Mural?** I like using Mural for process mapping. It is super flexible and easy to manipulate on the fly live with clients. **What do you dislike about Mural?** I wish that you could spellcheck all text in shapes in the document at once. **What problems is Mural solving and how is that benefiting you?** Understanding current state business processes. ### 42. Wonderful tool for visual people to structure yor thinking and show it to others **Rating:** 4.5/5.0 stars **Reviewed by:** Artem S. | Senior Manager, Imaging, Enterprise (> 1000 emp.) **Reviewed Date:** December 11, 2023 **What do you like best about Mural?** Freedom and usability. No frames, boundaries, or technical restrictions and limitations. Go messy and tidy up later - helps to organize my brain and clear out the clutter. Also minimalistic, intuitive interface with only essential elements makes it much easier to learn and use. **What do you dislike about Mural?** Most of the templates are too complicated as for my taste, overloaded with details and elements. But that is just a subjective thing. Also the grouping of sheets into workspaces and rooms, somehow is confusing to me, need to triple check the access and scratch my head every time I want to separate personal murals from the public/shared ones. **What problems is Mural solving and how is that benefiting you?** My role is centered around processes mapping, redesign, optimisation and analysis and I can't imaging a better told for that than Mural. I tried different solutions in the past, but none of them came close to it. ### 43. Best whiteboard and collaboration tool **Rating:** 5.0/5.0 stars **Reviewed by:** Tom C. | Senior Professional Educator, Enterprise (> 1000 emp.) **Reviewed Date:** June 13, 2024 **What do you like best about Mural?** Mural simplifies the start, making it effortless for you and your team to dive in and create together. The templates are a powerful launchpad for your meetings, and the learning curve is so gentle that your entire team will be up and running in no time. **What do you dislike about Mural?** I dislike nothing. This tool is by far the best in its class that I have used in years! **What problems is Mural solving and how is that benefiting you?** Mural eliminates groupthink on projects, resolves problems within the allotted time, and adds an element of fun to project work. ### 44. Great tool **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 01, 2024 **What do you like best about Mural?** They have great templates to help guide your work and provide you with ideas of how to best leverage your time and effort. **What do you dislike about Mural?** It takes some time to learn all the tools in it. When running virtual workshops, everyone needs to have a certain level of knowledge of how to use it in order to make the workshop productive. **What problems is Mural solving and how is that benefiting you?** It is helping by providing useful tools that can be used to think through problems, test new tools, and prioritize our work. ### 45. A top class tool for remote collaboration **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** May 22, 2024 **What do you like best about Mural?** It is one of the best tools to use for remote collaboration purposes. It is user-friendly, intuitive, and feature rich. **What do you dislike about Mural?** Nothing particualr. Ticks all my boxes for a collaborative tool. **What problems is Mural solving and how is that benefiting you?** I use it for several purposes. For e.g.,: 1. Visualising my research planner 2. Ideating with stakeholders 3. A common space for stakeholders to write notes when observing moderated research ### 46. A dynamic, user-friendly platform for collaboration **Rating:** 4.5/5.0 stars **Reviewed by:** Neil F. | Process Lead, Content Creator - Social Content Studio | MACS Global, Enterprise (> 1000 emp.) **Reviewed Date:** November 25, 2023 **What do you like best about Mural?** If you want to make collaboration fun, especially via team calls, then I'd highly suggest Mural. It has a lovely sticky-notes visual aesthetic can can be dragged, dropped, and edited by the various collaborators. All inputs get recorded in real-time and you receive a keyword cloud at the end of responses in some cases too. This makes the platform quite easy to use and your team members would really enjoy these sessions as they involve dynamic participation. I haven't faced issues with customer service and they are pretty timely with their responses. **What do you dislike about Mural?** I don't think I can think of any negative points at the moment. Pretty happy with it. :) **What problems is Mural solving and how is that benefiting you?** Helping making team calls more dynamic, fun, and interesting Enabling us to very easily include a two-way participation that doesn't feel forced (due to the first point mentioned) A novel way to brainstorm ### 47. Using Mural for the first time **Rating:** 4.5/5.0 stars **Reviewed by:** Russell K. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 26, 2024 **What do you like best about Mural?** Intuative, has lots of examples and resources. **What do you dislike about Mural?** could use better user onboarding tools, difficult to navigate the first time **What problems is Mural solving and how is that benefiting you?** Good resource for documenting projects and tools in preset formats ### 48. Diagramming? Facilitating conversations? Doing training? Mural has you covered **Rating:** 5.0/5.0 stars **Reviewed by:** Greg K. | Director of Information Systems, Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2022 **What do you like best about Mural?** Mural is the tool I use that makes my coworkers think I'm better at sensemaking than I really am. Fast, easy, expressive, Mural is great. **What do you dislike about Mural?** Literally nothing? Mural has all the features I want and more. And the price is reasonable. **What problems is Mural solving and how is that benefiting you?** Mural solves several problems for me: 1. I make a lot of diagrams (flowcharts, service journies, roadmaps, process flows) and Mural makes it easy to build all of these things with a consistent look. 2. I regularly facilitate retrospectives or user research sessions and Mural's intuitive tools for stickies and voting and timers all help make the process fun and easy. 3. I do trainings, workshops, and presentations and find that Mural's facilitator tools let me draw people to the same part of the page, have them work on things together, learn things, and build work products together. 4. When I'm doing "mesearch" or diagramming to help me research ideas for myself I often grab screenshots and organize them in a Mural. It helps me do a better job of a lot of things I used to do without Mural and does it well with remote participants. That office sticky-on-the-wall exercise to gather ideas and do "dot voting" on them is now way faster and easier in a Mural. Whether I'm collaborating or working alone, Mural is super helpful! ### 49. Mural boards are great for collaboration.. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2024 **What do you like best about Mural?** It's like a virtual board where teams can collaborate, share ideas and drive improvements, and the UI is very creative and fresh out of box taking the boring and monotonous interfaces out. **What do you dislike about Mural?** Nothing to dislike, serves its purpose well. **What problems is Mural solving and how is that benefiting you?** Cross teams collaboration.. ### 50. Mural is outstanding **Rating:** 5.0/5.0 stars **Reviewed by:** Chèree V. | Associate Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2023 **What do you like best about Mural?** I have been using Mural for my teams brainstorming activities and it is a game changer, I hadn't been able to really do this well due to virtual team structure but Mural makes it easy. I also love the various templates, I haven't even had the chance to use them all but they are going to be a game changer. **What do you dislike about Mural?** I don't have much to say that I dislike about Mural. I initially had some issues with bringing in people that were not part of my organization but have since resolved that. **What problems is Mural solving and how is that benefiting you?** I am used to the old school brainstorming sessions with physical whiteboard and post it notes. Since my teams are now virutal, I had been struggling with different ways to accomplish a similar experience. Someone in our PMO showed me Mural and I was hooked. It is so close to being in the same room and has really helped me to have that same expierence I have been looking for. ## Mural Discussions - [How do I use Mural editing for smartphone users?](https://www.g2.com/discussions/26080-how-do-i-use-mural-editing-for-smartphone-users) - 1 comment, 2 upvotes - [Structured export](https://www.g2.com/discussions/structured-export) - 1 comment, 1 upvote - [Is it possible to copy items from Mural and paste them in another app like keynote/powerpoint, word/pages/google docs?](https://www.g2.com/discussions/is-it-possible-to-copy-items-from-mural-and-paste-them-in-another-app-like-keynote-powerpoint-word-pages-google-docs) - 1 comment, 1 upvote - [What is Mural used for?](https://www.g2.com/discussions/what-is-mural-used-for) - 1 comment - [Can you use mural with zoom?](https://www.g2.com/discussions/can-you-use-mural-with-zoom) - 4 comments - [View Mural pricing details and edition comparison](https://www.g2.com/products/mural/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-05-14+17%3A30%3A42+-0500&secure%5Bsession_id%5D=f792e7e8-27f3-4f31-b57c-5469c8d08b2c&secure%5Btoken%5D=d0a5e10fb943978d1405345d63d064cd3370aaac7ba39f7c210487c87f6d53b2&format=llm_user) ## Mural Integrations - [Asana](https://www.g2.com/products/asana/reviews) - [Figma](https://www.g2.com/products/figma/reviews) - [Google](https://www.g2.com/products/google-google/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [Notion](https://www.g2.com/products/notion/reviews) - [Productboard](https://www.g2.com/products/productboard/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Teams Manager for Microsoft Teams](https://www.g2.com/products/teams-manager-for-microsoft-teams/reviews) - [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## Mural Features **Communication** - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory - Online Status of Coworkers **Tasks** - Creation & Assignment - Due Dates - Task Prioritization - Mass Updates **Analytics** - Analytics **Design Tools** - Drawing - Marker Colors - Mind Mapping - Templates - Drag-and-Drop **Platform Basics** - Slide Design - Auto Save **Collaboration Tools** - Collaborative Editing - Task Management - Notes and Comments **Platform Basics** - Templates - Exporting - Multi-user Access and Collaboration - Multiple Personas - Data Analytics **Collaboration** - Integrated Communications - Native Communications - Board Overview **Feedback** - Ranking - Commenting **Platform Basics** - Importing Abilities - Content Design Tools - Framework Libraries - Outlining Tools - Mockup Creations **Content Management** - File Sharing - Document Collaboration - Tagging **Projects** - Planning - Project Map - GANTT - Calendar View - Views - Issue Tracking - Templates - Methodologies **Execution** - Team Collaboration - Project Management - Task Management **Communication Tools** - Voting - Commenting **Platform Content** - Template Library - Template Creator - File Sharing **Visual Tools** - Styles and Themes - Image Import - Custom Icons **Idea Sources** - Internal Idea Generation **Platform Additional Functionality** - Collaboration Software Integration - Feedback Communication - Exporting Capabilities **Agentic AI - Customer Journey Mapping** - Autonomous Task Execution **Productivity Tools** - Search - Mobile **Planning** - Task Ranking - Kanban Board - Custom Workflows **Roadmapping** - Roadmaps - Timelines **Integrations** - CMS Integrations - Sharing **Platform Additional Functionality** - Messaging - Mobility - Cloud **Mind Map Availability ** - File Formats - Cloud Storage Integration - Mobile Application - Desktop Availability **Idea Collection** - Idea Campaigns - Surveys - Forums - Suggestion Box - Mind Mapping **Administration** - Moderation - User, Role, and Access Management - Performance and Reliability **Workflow Management** - Progress Monitoring **Software Offering** - In-Browser - Desktop App - Mobile App ** Security** - Permissions - Single Sign-On (SSO) **Integrations** - Project Planning **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Mind Mapping** - Autonomous Task Execution - Decision Making **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Idea Management** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction **Agentic AI - Collaborative Whiteboard** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning **Agentic AI - Visual Collaboration Platforms** - Autonomous Task Execution - Natural Language Interaction **Agentic AI - Project Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Mural Alternatives - [Miro](https://www.g2.com/products/miro/reviews) - 4.6/5.0 (12,830 reviews) - [Lucid Visual Collaboration Suite](https://www.g2.com/products/lucid-software-inc-lucid-visual-collaboration-suite/reviews) - 4.5/5.0 (8,523 reviews) - [Visio](https://www.g2.com/products/visio/reviews) - 4.2/5.0 (663 reviews)