The journalist database is very up-to-date and a useful resource. Muckrack also makes it easy to research new writers for special projects, since the search criteria allows me to refine and adjust my searches easily. Review collected by and hosted on G2.com.
The upgrade to the Alerts has been difficult to adapt to. Our team needs a simple way to edit our alerts to monitor relevant coverage. We do not need to track as intensely through all the options Muckrack has. It's been really difficult to update existing alerts through the new trackers system and it seems like all my old alerts have to be deleted and redone in order to be able to edit as needed, which is time-consuming. Review collected by and hosted on G2.com.
Thanks for the thoughtful review. We’re glad the journalist database and search filters are helping you quickly find the right writers and support special projects. It’s great to hear article search and coverage discovery are adding value for your client work.
We appreciate your feedback on Alerts and the transition to Trackers and we’ll pass this feedback along to our product team. We know flexibility and ease of editing are critical. Our team is actively working on improving how monitoring is set up and refined, with a smarter approach to coverage that reduces noise and makes updates easier over time.
On contact data, you’re right that phone numbers can be limited. If you come across a profile that needs updating, you can click “Request update” to flag it for our data team. If there are specific regions or types of journalists you need, our media research team can spend more time building out coverage there.
Thanks again for sharing your experience.
