Thanks for sharing your experience. We’re glad Muck Rack makes it easy to find journalists and manage outreach, and that the reporting updates are helping when you’re aligning on KPIs.

We hear your concerns around contact accuracy and AI usefulness. We’ll pass this feedback along to our product team. If you come across outdated profiles, you can click “Request update” to flag them for our data team. Our media research team can also spend more time building out coverage in specific areas.

We’re also continuing to invest in our AI capabilities, including tools like our Media List Agent to help you identify better-fit journalists and improve pitch targeting. Thanks again for the candid feedback.

Hi Aline, thanks for the thoughtful review. We’re glad Muck Rack is helping you track pitches and understand where your outreach is landing. It’s great to hear our team has been responsive when you need support.

We appreciate your feedback on contact accuracy in niche and regional markets and we’ll pass this feedback along to our product team. If you notice a journalist who has moved roles, you can click “Request update” on their profile to flag it for our data team so we can review and update it.

If there are specific outlets or regions you focus on, feel free to reach out. Our media research team can spend more time building out coverage in those areas.

Thanks for the thoughtful review. We’re glad Muck Rack is helping you build targeted media lists more efficiently and keep everything organized in one place. It’s great to hear the platform is supporting more strategic outreach and stronger journalist relationships.

We appreciate your feedback on contact and coverage accuracy and we’ll pass this feedback along to our product team. If you come across a profile that looks outdated, you can click “Request update” to flag it for our data team. Our media research team can also spend more time building out coverage in specific areas if needed.

Thanks again for sharing your experience.

Thanks for the review. We’re glad Muck Rack is helping you research journalists and influencers more efficiently by bringing contact information, coverage and background details into one place. Saving time on research is exactly the kind of value we aim to provide.

We appreciate your feedback on contact accuracy and coverage depth and we’ll pass this feedback along to our product team. If you come across a profile that looks incomplete or outdated, you can click “Request update” on the profile to flag it for our data team. Our media research team can also spend more time building out coverage in specific industries or markets when needed.

Thanks again for sharing your experience.

Hi Amber, thanks for the thoughtful review! We’re glad Muck Rack is making it easy to build and maintain coverage reports, track share of voice and keep dashboards updated across reports. It’s great to hear the widgets and outlet lists are helping you share insights with teams who may be less familiar with the platform.

We also understand the frustration around manually removing unwanted coverage. Reducing noise and making monitoring cleaner and more accurate is a major focus area for us right now. We’re working on a more automated approach to coverage curation soon that will better distinguish meaningful mentions from irrelevant pickups, so you spend less time cleaning and more time analyzing. Stay tuned!

Update: 05/01/2026

Exciting update: We recently launched Curation Engine for our Brand Premier customers. It uses AI to filter irrelevant coverage, apply tags across competitors and themes, and analyze sentiment more accurately so reports are clean and ready to use. We’re excited about the impact this will have on reducing noise and improving coverage quality.

Thanks for the great review. We’re glad Muck Rack’s up-to-date journalist database and responsive support team are helping your team stay ahead. It’s great to hear our alerts and share of voice reporting are supporting stronger media relations and giving stakeholders greater confidence.

We appreciate your feedback on deeper email integrations and pitching analytics, and we’ll pass this feedback along to our product team. Expanding insights around outreach performance is an important area as we continue to evolve the platform. Thanks again for sharing your experience.

Hi there, thanks for the thoughtful review. We’re glad Muck Rack is giving you visibility into coverage and respond strategically. Bringing that insight into one place is exactly what we aim to deliver.

We also appreciate your feedback on the newsletter clipping experience, our team is actively working on improving these workflows. Thanks again for sharing your experience and for using Muck Rack to power your monitoring and strategy.

Thanks for the great review! We’re glad the interface feels intuitive and that the platform is helping your team benchmark performance and report impact. We’ll share your kind words with Ross.

We appreciate your feedback on import and export limits. Manual exports are capped at 10,000 articles and automatic Coverage Reports at 100,000 to maintain platform performance and ensure export reliability. Applying a date range filter might be able to help narrow results. We’re also evolving how we determine and surface sentiment across coverage, with a focus on improving accuracy across languages. Stay tuned!

Hi Adrienne, thanks so much for the thoughtful review. We’re thrilled to hear Muck Rack is supporting your PR program with journalist discovery, personalized outreach and clear engagement tracking. It’s especially great to know the onboarding experience and access to our support team helped you feel confident getting started. We also love hearing that our work in AI and ongoing innovation is resonating with you.

We really appreciate your feature feedback around translation, pitch scheduling and distribution pricing and will be sure to share it with our product team. Thanks again for taking the time to share such detailed insights and for partnering with us as we continue to evolve the platform.

"Efficient, Accurate, and Easy—Muck Rack Makes Media Relations Feel Natural"

What do you like best about Muck Rack?

Efficiency, accuracy, easy to use – makes media relations natural and efficient and helps us actually do our jobs as publicists better. We can focus on building the relationships while Muck Rack makes sure we're reaching the right people.

Review collected by and hosted on G2.com.

What do you dislike about Muck Rack?

Sometimes the reporting numbers are too large or inaccurate but we gut check all of the data

Review collected by and hosted on G2.com.

What problems is Muck Rack solving and how is that benefiting you?

It gives us accurate and up to date media contacts and also allows us to pitch with efficiency and in a way that gets results