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274 Muck Rack Reviews
Overall Review Sentiment for Muck Rack
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The up-to-date database, the ability to instantly ask for updates on contacts, and how the pitching tool reduces my pitching time by 80% Review collected by and hosted on G2.com.
The buttons at the bottom of the pitching tool in black are awkward and are hard to see. It would be more natural if they were at the top of the screen. Review collected by and hosted on G2.com.
Muck Rack is the best way for me to ensure that I am not missing any media opportunities that my clients have had. Great filters and ways to find the news that you need and even better tool to find reporter information. There is no better tool to find all of this critical information needed to PR. Review collected by and hosted on G2.com.
Honestly this is a great platform, but if we're looking at what can be better, I wish the filters could be more flexible and have more ways of seeing results. Perhaps there could also be a more informative speaking and awards tab. Review collected by and hosted on G2.com.
I love Muck Rack alerts. They work really well when you create one with the names of your clients' spokespeople. They catch literally everything and haven't failed me yet. Review collected by and hosted on G2.com.
I don't like the process of assigning relationship owners in Muck Rack. It's incredibly time-consuming when you have a 150+ person media list to assign owners to each contact. Review collected by and hosted on G2.com.
It is effortless to find journalists who would be interested in my clients. Tons of data help with end-of-month reports, and the daily updates work better than google. Review collected by and hosted on G2.com.
The only downside of Muck Rack is that not every article/publication appears on its own. Easy to manage this by simply manually adding links to coverage reports. Review collected by and hosted on G2.com.
User friendly and the reporting option is a plus too! Review collected by and hosted on G2.com.
Sometimes I can't filter news for my region. I suggest fine tunning filters for Puerto Rico. Review collected by and hosted on G2.com.
The platform is very user-friendly. Everything is easy to find and use. I love the information it provides, giving the most recently written articles and links to social. Review collected by and hosted on G2.com.
You have to type in the exact name and spelling of publications or they won't come up. For example, if you type "Merger market" rather than "mergermarket" it may not come up. I've noticed the platform getting better about this recently but ocassionally it still happens. Review collected by and hosted on G2.com.
Muck Rack has a fairly large database of journalists with easy to use functions to create pitches and media lists. Compared with PR Gloo, there seems to be more on there (not necessarily including all the ones on PR Gloo though) and with much better integrated functions Review collected by and hosted on G2.com.
I spend a fair amount of time reporting profiles of journalists which are out of date. They're quickly updated but it means that often when I send pitches I receive bounce backs and failed emails. Review collected by and hosted on G2.com.
The tools help us to work efficiently. The easy connection between our news search and media report newsletter is phenomenal Review collected by and hosted on G2.com.
There are so many tools, it can sometimes be tricky finding the one you're looking for! Review collected by and hosted on G2.com.
I've been using this for years and it is far better than the competitors; info is up to date, pitching and media list building is easy Review collected by and hosted on G2.com.
Reporting can be tricky, but the support team is great Review collected by and hosted on G2.com.
The best thing about Muck Rack is the ease and intuitiveness of building media lists. Review collected by and hosted on G2.com.
At times Muck Rack can be slow, which can get frustrating. Also, I am not in the US, so waiting for replies or for my media lists to be uploaded can be frustrating as well. Review collected by and hosted on G2.com.
