Muck Rack Reviews & Product Details - Page 25

Muck Rack provides an easy and efficient way to find contacts in journalism. They are always my go-to when looking up people's contact information and usually have the most up-to-date information. Review collected by and hosted on G2.com.

Sometimes the information is not accurate when people change companies and change emails. You often have to double check on Cision or other platforms. Review collected by and hosted on G2.com.

Muckrack allows me and my fellow coworkers to easily search for journalist, monitor news and build reports. I’m always seearch for way to stay on top of the news of the day. Muckrack brings it right to me. Straight to my inbox better than the newsletters I’ve tried to sign up for. Review collected by and hosted on G2.com.

I dislike how PR focused it is. As a communication specialist what I do is more similar to marketing combined with journalism so more avenues to prioritize my field would be helpful. Review collected by and hosted on G2.com.

They have almost every single press contact I might need ever. Its amazing Review collected by and hosted on G2.com.

Sometimes the filters don't clear out when you're searching a new contact Review collected by and hosted on G2.com.

As a journalist, I’m a big fan of this platform. This is a great space to connect journalists with PR individuals. I have made connections with a lot of people telling me they were interested in my work based off of what I’ve written in the past. Review collected by and hosted on G2.com.

The only downside is that this system is heavily saturated with national professionals. If you’re looking for local writers or influencers, they may not be hip to this database or it’ll take a lot of searching. Also this database is newer so not everyone is on this. Localization is important and this database needs to expand on that to connect local reporters and media outlets with local businesses. Review collected by and hosted on G2.com.

I love the various filters that MuckRack provides—it makes creating media lists so much more efficient. Review collected by and hosted on G2.com.

I don’t like that sometimes the beats of reporters are not updated with what they currently work on. You have to always double check on their social platforms to make sure Review collected by and hosted on G2.com.

Easy to find reporters when looking to create a media list. Includes all of the reporters' social media platforms and also the latest updates they've made on each site. Also includes other recommendations of contacts who should look into for more information or within the network of that same person. Review collected by and hosted on G2.com.

Information on reporters isn't always current or up to date. Sometimes reporters change outlets and this isn't shown on their profile making it difficult to determine if everything is correct. Also, the beat for each reporter can be board. For example, a reporter has the beat of automobile technology but on Muckrack their only listed under technology which isn't specific enough. Review collected by and hosted on G2.com.

Amazing customer service! I switched over from Cision about a year ago, They made the transition seamless and the user experience of the platform is 10 times better. I've placed dozens of stories using this platform and I recommend it to all of my PR friends. I was not offered an incentive for this review. I just really love this platform. Review collected by and hosted on G2.com.

Because the platform is newer, the database of journos isn't as expansive as cision or meltwater. But if I'm looking for someone specific, I use the chat feature and someone sends me a link to the reporters profile within minutes. Review collected by and hosted on G2.com.

The automatic email function is great and easy to see first thing in the morning. Review collected by and hosted on G2.com.

The accuracy of the tool. Sometimes it pulls incorrect companies or media mentions. At times, I'll have to really double-check the media mentions pulled and even find some hits that the tool missed. Sometimes this can be complicated. Review collected by and hosted on G2.com.

Muck Rack trawls the web for relevant publication effectively and seems to do a nice job in compiling the list for the journalist concerned. Review collected by and hosted on G2.com.

I don't like the layout of the website, as it appears poorly designed and eye-straining. The page hierarchy isn't clear enough for users to know where to look for key information. Review collected by and hosted on G2.com.

I appreciate software. The great thing about Muck Rack is that it allowed me to answer questions from a business plan in whether or not we should move towards replacing our UI. Thanks to Muck Rack we've been able to streamline and create automation unlike what we've normally been exposed to previously. Review collected by and hosted on G2.com.

I feel that within the user interface there are certain functionalities that still need work. Maybe a drag and drop button to help populate the screen may be easier. However, overall the learning was pretty quick to navigate in onboarding. Review collected by and hosted on G2.com.