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508 MSP360 Backup Reviews

4.5 out of 5
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508 MSP360 Backup Reviews
4.5 out of 5
508 MSP360 Backup Reviews
4.5 out of 5

MSP360 Backup Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for MSP360 BackupQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Omid R.
OR
Software Engineering Lead
Computer Software
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about MSP360 Backup?

I tried several system image backup solutions and CloudBerry seems to be the most flexible and the cleanest backup software with intuitive UI that unlike many of the other ones are not dumbed down to attract novice users. You feel in control of what you are doing with your files and with your backup plan. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

Minor issue but here and there I notice English mistakes in the UI such as using "operation system" instead of "Operating System" or "by security reasons" instead of "for security reasons", that I think come from translations to English.

Update: The grammatical mistakes seem to be fixed by now. Review collected by and hosted on G2.com.

KM
Network / Systems Engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about MSP360 Backup?

We love how easy the software is to deploy, configure, and troubleshoot. They are also continuously adding new features and improving the product overall. MSP360 Managed Backup has quickly become our one stop shop for customer backups whether its a simple file backup to image, VM, or even Google Workspace or Office 365 integration. As an MSP the central dashboard is of daily use to use to see all our customers backup job status in a single, easy to read page. The product truly is a hidden gem for its price allowing you to easily integrate most 3rd party cloud storage providers and with its quick install and simple installation. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

The only problem we currently have is that the user facing API for the management portal is currently incomplete. We are working with customer support on this so that we can automate account creation for our customer onboarding process. Review collected by and hosted on G2.com.

EF
Technical Support
Information Technology and Services
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about MSP360 Backup?

One of its main aspects is its ease of use, its support is quite effective and the customer service is very good, not to mention that it is a very intuitive and clean platform to look at. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

Managed Backups has few negative aspects, so I will give them all, one of them is that you must pay for a license to be able to customize your web portal, this should not be the case since in my case many licenses are purchased and having to acquire one extra to be able to put your brand on the platform, this is absurd. Review collected by and hosted on G2.com.

Vipin G.
VG
Security Consultant
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about MSP360 Backup?

We are using it for backup our endpoint devices & remote user devices as well.The most appealing aspect ofMSP360 Standalone backup, in my opinion is it's user-friendly interface along with strong, adaptable functionality that can be tailored to the needs of both small ana large businesses. Because of its smooth connection with the diffrenet cloud storage providers, scalability and flexibility are guraranteed. The software is a dependable solution for protecting important data without overwhelming the user with complexibility because of its strong encryption and security features , which provide users piece of mind. It is also simple to schedule and manage backups. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

The learning curve for some of MSP360 Standalone backup's more sophisticated features is its biggest flaw. Even though the UI is simple to use for straightforward activities, non-techies may find it difficult to navigate the more intricate configurations. Furthermore, the pricing structures can get pricey, especially for greater storage demands. Which could worry smaller businesses or individuals on a tighter budget. Review collected by and hosted on G2.com.

DP
Owner
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about MSP360 Backup?

Solid integrations, flexibility, and pricing. It's easy to use, and has great customer support. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

There's not a single complaint that I have. It could always be cheaper, I suppose, though I'm satisfied with the price. Review collected by and hosted on G2.com.

Shadab Ikhlaq K.
SK
DevOps Engineer
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about MSP360 Backup?

It is the best file and directory backup software and the best part is that it is compatible with all Operating systems. I can see and store all my important files and directories on MSP360 Standalone storage. I purchased a Standalone Backup solution that provides 5TB of storage space for backup. I use it every day to sync important Objects. It also provides an Object locking system for better security. I can also backup my applications databases, images, and VM backup. I also recommended to use the software.

It is integrated with my operating system very well and installation and implementation are easy.

MSP360 Standalone Backup customer support is also helpful. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

I don't think there is any downside to the backup software. It is working as expected. Review collected by and hosted on G2.com.

Fausto C.
FC
Senior Engineer
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about MSP360 Backup?

It's super flexible - you can use it with pretty much any cloud storage out there. Plus, the interface is really easy to get the hang of, whether you're a small shop or a big company. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

If I had to nitpick, managing Office 365 backup licenses could be a bit smoother. It's not terrible, but there's room for improvement there. Review collected by and hosted on G2.com.

AB
Service Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about MSP360 Backup?

Ease of use and overall working. If something isn't working, their support is very respnosive and quick. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

We've gone through some bugs on the Mac side but those are resolved after an update or so. Annoyances but something that may be expected. Review collected by and hosted on G2.com.

keerthi P.
KP
IT Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about MSP360 Backup?

* Its a flexcible application and its support all the OS like Mac ,Linux ,Windows ,ETC

* Its user Frendly to operate

* We can schedule a backup as per our required time.

* we can Encrypt the backup in this MSP 360 even thosugh its a free software. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

* Even though Its looks like a userfrendly application ,few people find it bit dificult to operate.

* Backup performance in term of speed is not upto the mark.

* We wont get much advance report feature in Free verstion. compair to paid one.

* Free users have limited access to customer support access. Review collected by and hosted on G2.com.

JW
Technical Service Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about MSP360 Backup?

Easy to use interface, documentation excellent and customer support great to deal with, overall this is an excellent value for money product that saves us a significant amount of time. Review collected by and hosted on G2.com.

What do you dislike about MSP360 Backup?

The product itself is easy to use however the only flaw is that some of the error codes are a bit ambigious and therefore makes resolving issues a bit more time consuming but the technical support is excellent so it somewhat offsets this. Review collected by and hosted on G2.com.