I really appreciate Moveworks for AI search, summarization, and knowledge management. It's great for finding knowledge and summarizing information quickly, which helps improve the end user experience and find answers to HR-related questions. I also like the speed at which it provides information and handles workflows efficiently. Review collected by and hosted on G2.com.

nothing at this point Review collected by and hosted on G2.com.

I like Moveworks because it is easy to use, which makes handling my tasks smoother. I also appreciate the ServiceNow integration; it really works well and is also easy to use. Additionally, I value the quick answers Moveworks provides, helping streamline processes and reduce calls to the call center. Review collected by and hosted on G2.com.

Cheaper cost Review collected by and hosted on G2.com.

I like Moveworks for its ability to provide quick answers for users and approvals for catalog items. I also appreciate the ability to do approvals on the portal. Additionally, the initial setup was very easy. Review collected by and hosted on G2.com.

It doesn't have the ability to 'do work' - it also cannot work with catalog items that have scripting on them. Review collected by and hosted on G2.com.

I like how Moveworks acts as a layer before reaching a real agent to lower wait times. I appreciate the automated incident creation feature. Review collected by and hosted on G2.com.

I don't like the restrictions based on ACLs that potentially cause security issues. There were also some issues with implementing on ESC. Review collected by and hosted on G2.com.

I use Moveworks for automation, noise reduction, and application monitoring. I like the automation and elimination features along with alert suppression. Review collected by and hosted on G2.com.

I don't like the integration with COTS products or mainframe, which is problematic. Also, the initial setup was a bit difficult due to training requirements. Review collected by and hosted on G2.com.

I like the simplicity of setting up Moveworks. It made the stand up and launch time short. Review collected by and hosted on G2.com.

Reporting and analytics were weak. No Moveworks to Moveworks API for interconnectivity with parent company, have moved to another solution as a result. Effectiveness not so great. Review collected by and hosted on G2.com.

I primarily use Moveworks for quick IT assistance at work, like resetting passwords and gaining access, which significantly streamlines these processes for me. I appreciate how much time it saves by eliminating the need to wait for IT support and removing the typical back and forth communication. Moveworks provides quick answers without the necessity of opening a ticket, resolving issues in a minute or two. This convenience is crucial, as it allows me to resolve small tasks like password resets promptly. The integration with Slack is also beneficial, as it keeps me updated if my tickets are resolved, enhancing communication efficiency. I value these aspects because they directly contribute to a more seamless and productive work experience. Review collected by and hosted on G2.com.

NA Review collected by and hosted on G2.com.

I find Moveworks particularly helpful for my studies, assisting me significantly with research and assignments. The user interface stands out to me as a major positive aspect, making the experience of using Moveworks seamless and intuitive. The documentation provided is detailed and enhances the overall user experience, ensuring that I can navigate and utilize the platform effectively. These features collectively contribute to a beneficial and supportive tool for my academic needs. Review collected by and hosted on G2.com.

I find the login page and dashboard in Moveworks to be problematic. Review collected by and hosted on G2.com.

I like the interface of Moveworks, which gives a good user experience. I also enjoy the front-end experience and its ability to integrate with enterprise tools. Review collected by and hosted on G2.com.

The config process seems too technical and requires heavy training. Review collected by and hosted on G2.com.

I like Moveworks because it's fast and provides quick answers. It helps me with knowledge docs and gives me answers for unknown processes. The initial setup was easy, and I'm 100% satisfied with it. Review collected by and hosted on G2.com.

Cannot tell right now Review collected by and hosted on G2.com.