Moveworks is currently empowering our employees across the organization to get things done without the nuance of accessing multiple organizational platforms to make request or get information. While our organization is still in the user adoption stage, many are excited about the possibilities to make things move much easier and faster! Review collected by and hosted on G2.com.

The configuration stage has been a bit complex for our organization and this was mostly due to the data feed requirements Moveworks needed to ingest to get the desired outputs. It was a bit bumpy at first but we have cleared a good path and are heading in the right direction to improve the tool and its utilization. Review collected by and hosted on G2.com.

It is incredibly easy to use and set up. From a technical point of view, connecting to knowledge information is very easy. From the end user, you just have to ask the question in plain language Review collected by and hosted on G2.com.

I would like it to be connected to a few more enterprise applications with easier integrations. Review collected by and hosted on G2.com.

I like that Moveworks makes tracking employee movement in buildings efficient by quickly assigning spaces and reservations. I appreciate that it's simple and easy to implement, which made the initial setup very easy. I enjoy the building mapping for space management and the interactive hovering feature. It allows me to visually find where an employee is seated and hover over for additional details regarding their profile in HR. All of these features have been really helpful. Review collected by and hosted on G2.com.

nothing I dislike about the product now. Review collected by and hosted on G2.com.

I like how Moveworks uses natural language, allowing me to type the way I want without having to learn new ways. It’s also great that employees don't have to struggle to find the right options as they navigate through a lot of menus and submenus. Plus, the initial setup of Moveworks was simple and straightforward. Review collected by and hosted on G2.com.

I think the native way of integration with more products could be improved. Review collected by and hosted on G2.com.

I use Moveworks for user interface tasks like ticket creation, knowledge base queries, and ticket updates. I find that it enhances efficiency with ticket engagement and addresses a lack of efficiency. I really like the ease of use and seamless integration with ITSM and ServiceNow. Since implementing a service bot with Moveworks, interacting with ServiceNow CMDB has become very efficient. Review collected by and hosted on G2.com.

nothing Review collected by and hosted on G2.com.

I find Moveworks to be an excellent product for integration into teams, making it easier for customers to ask questions without searching through the Employee Portal. I appreciate how it makes work life easier, acting as a one-stop shop. It seamlessly helps set up flows, making development quick and effortless. Using Moveworks for configuration was also easy. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

I like Moveworks for its conversational flow in a single pane to solve all issues, which makes for an efficient user experience without needing to move around. It's more of a do bot compared to the other tell bots in the market. I also found the initial setup to be easy. Review collected by and hosted on G2.com.

The cost is not right compared to other similar products. Review collected by and hosted on G2.com.

I like that Moveworks helps seamlessly integrate different HR systems. It's really helpful to connect to different systems with the ease of a connector, especially since you can connect any system as long as there is an API. Review collected by and hosted on G2.com.

I think sometimes the hallucination gets out of hand and I think the connector setup gets hard to debug. Yeah make a better model so that hallucination stops and the connector is tough to create with OAuth2. Review collected by and hosted on G2.com.

Just started the implementation, but it has not provided us any true value yet, hoping it gets better. Review collected by and hosted on G2.com.

The integration with ServiceNow was not as simple as it was sold to be. Integration with other solutions such as HR tools and Workday, also was not as simple as it was sold to be. We have had to rebuild everything in SWOW to get Moveworks to provide even the slightest value. Review collected by and hosted on G2.com.

The best about Moveworks is its agentic automation capabilities Review collected by and hosted on G2.com.

The dislike about Moveworks is Integrating multiple enterprise systems and configuring workflows can require careful planning. Review collected by and hosted on G2.com.