# MoveitPro Software Reviews **Vendor:** Mercury Technology Group **Category:** [Moving Company Software](https://www.g2.com/categories/moving-company) **Average Rating:** 2.9/5.0 **Total Reviews:** 5 ## About MoveitPro Software MoveitPro is a web-based moving and storage management software. ## MoveitPro Software Reviews ### 1. Misleading Sales Promises & Terrible UI/UX **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2024 **What do you like best about MoveitPro Software?** What I thought was a wide variety of features (at first) **What do you dislike about MoveitPro Software?** I regret signing a contract with Move It Pro Software for my moving business. Despite attending multiple demos and relying on the assurances of the sales representative, the software has consistently fallen short of expectations, and the customer support team is unfazed completely and even responded to my concerns with contempt. DO NOT SIGN A CONTRACT WITH THEM. Misleading Sales Promises: I was assured that all my lead sources, including could be integrated. After signing, I was informed by support that some integrations (i.e. Thumbtack) aren't even possible (one of the main reasons I signed up). Lack of Transparency in Email Automations: The system’s email automation triggers are a black box. Even senior support staff couldn’t explain which actions trigger specific emails, making it impossible to confidently use or customize the system. Customization Issues: The email short codes are riddled with grammar errors, and there’s no way to edit them. This makes professional communication unnecessarily difficult. Unfriendly User Experience: As someone who is extremely advanced and experienced with CRM and automation software, Move It Pro is incredibly cumbersome to use, even for me. Tasks like creating estimates require multiple inefficient steps (5+ clicks just to GET to the create an estimate screen), especially when using the mobile version. No Trial Option: There’s no opportunity to test the software before committing. You’re left trusting sales demos, which, in my case, included false promises about functionality and usability, among other things. Ultimately, this software might work for larger companies with dedicated admin teams, but for smaller businesses like ours, it’s inefficient and impractical (especially for workers on the go). If you’re considering Move It Pro, I strongly recommend requesting a trial (if they ever offer one) or demanding everything in writing before committing. Save yourself the frustration—I wish I had. (I bet they might even respond to this review in a defensive and completely apathetic manner) **What problems is MoveitPro Software solving and how is that benefiting you?** Not solving any problems because it's terrible software. I was hoping it would solve the issue of having estimates, surveys, paperwork and invoicing all in one place plus a CRM ### 2. Moveit **Rating:** 5.0/5.0 stars **Reviewed by:** Brian A. | Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** December 16, 2021 **What do you like best about MoveitPro Software?** Moveit is very easy to use. My company uses it every day, and once you set a task, it will process whenever it is assigned. There are logs that keep track of successful runs and failures **What do you dislike about MoveitPro Software?** If there are too many people that are using Moveit, you can't open the software, or it may process slowly **What problems is MoveitPro Software solving and how is that benefiting you?** Moveit Pro has allowed for our company to be able to move more files for more clients in a timely manner. ### 3. MoveitPro - The absolute Best **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** July 11, 2022 **What do you like best about MoveitPro Software?** Thes software is user-friendly and easy to use versus other alternatives I have researched and used in the past. I introduced this tool to one of my onshore clients during my project, and it took them to virtually paperless and helped them to streamline their booking process. With the help of this tool, they were able to keep track of all the business activities of sales, estimates and actuals and could store them under the same umbrella. Also, Since all the data is cloud-based, no data get lost and can be accessed anytime from anywhere. Hence, it proved to be a life saver for them and hence also led my team to successfully solve this problem for my client. **What do you dislike about MoveitPro Software?** We found the product up to the standards, however, the client finds it difficult to fill in and submit the inventory form in the tool. But the customer service team always comes up with the right solutions and helps us out. **What problems is MoveitPro Software solving and how is that benefiting you?** It helped my team to successfully solve the query of one of my major clients by providing them with the right solution for their business problem/need. ### 4. MoveItPro gets an F **Rating:** 0.0/5.0 stars **Reviewed by:** Jared L. | Management, Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2022 **What do you like best about MoveitPro Software?** They do not adapt to will not improve the customer experience. Highly disappointed and not recommended. **What do you dislike about MoveitPro Software?** No crew app, no multi-rate moves, poor customer service, more expensive than other CRMs - I do not recommend **Recommendations to others considering MoveitPro Software:** No crew app, no multi-rate moves, poor customer service, more expensive than other CRMs - I do not recommend **What problems is MoveitPro Software solving and how is that benefiting you?** They are not the most transparent bunch, they seem to adapt to nothing and make no improvements on any of the systems. The are not great at handling feedback. Choose to block and ignore instead of address issues. No crew app, no multi-rate moves, poor customer service, more expensive than other CRMs - I do not recommend ### 5. Best moving software **Rating:** 5.0/5.0 stars **Reviewed by:** Tracy S. | National Sales Director, Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2018 **What do you like best about MoveitPro Software?** Best moving software around it does everything you need for sales operations storage and every aspect of management **What do you dislike about MoveitPro Software?** I truly have no complaints as of yet in aspect of this software it helps in every department so not having to use any other software **What problems is MoveitPro Software solving and how is that benefiting you?** We are able to do every With in moveitpro we have finally cut out having to use paper bill of leadings we are able to manage time better ## MoveitPro Software Discussions - [What is MoveitPro Software used for?](https://www.g2.com/discussions/what-is-moveitpro-software-used-for) - [View MoveitPro Software pricing details and edition comparison](https://www.g2.com/products/moveitpro-software/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-20+01%3A33%3A34+-0500&secure%5Bsession_id%5D=d793452a-0938-4851-8625-d5309f9da2b4&secure%5Btoken%5D=8cad2a60bdb0f2e9b24ba84d0fd3ec83bf9618bdd9b32b2cdc5f3c64dfa197c5&format=llm_user) ## MoveitPro Software Features **Customer Management - Moving Company** - Lead Management - Customer Communication - Customer Database Management **Operations Management - Moving Company** - Scheduling and Dispatching Tasks - Inventory Management and Tracking - Vehicle and Equipment Management - Route Management - Real-Time Monitoring - Task Management **Financial Management - Moving Company** - Quoting and Estimation Tools - Billing and Invoicing - Reporting and Analytics ## Top MoveitPro Software Alternatives - [Supermove](https://www.g2.com/products/supermove/reviews) - 4.8/5.0 (5 reviews) - [MoverBase](https://www.g2.com/products/moverbase/reviews) - 4.0/5.0 (1 reviews) - [Granot Moving Software](https://www.g2.com/products/granot-moving-software/reviews) - 4.0/5.0 (4 reviews)