I really like Motive's driver app because it's the easiest compared to other programs. It's particularly helpful that it highlights if the driver is missing something on their form. I appreciate how the app is organized, making it easy for drivers to connect and complete all necessary steps without forgetting any of them. The initial setup of Motive is also easy to learn, and even new hires can quickly pick it up after a brief orientation. I find it valuable that Motive provides great service, especially since our drivers travel all over the US and our trailers cross into Mexico. It's crucial that the gateway works reliably. Review collected by and hosted on G2.com.

Sometimes the fleet view changes, and it gets confusing because they're not where they're supposed to be or they make the tab more complex and time-consuming. Also, sometimes they'll update the live view for asset gateway where you have to click on the profile to get a live location instead of just typing it and it quickly gives you a live location and the last time it updated. Customer service could do better. Review collected by and hosted on G2.com.

What I like most about Motive is how easy it’s been to use from day one. The setup was smooth, and our team picked it up quickly without a lot of back and forth, the platform feels intuitive, and I don’t have to dig around to find what I need. We use it every day to monitor safety and performance, and it’s been reliable, on top of that, their customer support has been responsive and helpful whenever we’ve had questions. Review collected by and hosted on G2.com.

One thing I don’t love about Motive is that sometimes the alerts can feel a bit too sensitive, which means we have to spend time reviewing events that aren’t always serious, there’s definitely a lot of data, which is great, but it can feel overwhelming at first until you get used to filtering what really matters. Also, some reports could be a little more customizable to fit specific needs. That said, most of these are minor compared to the overall value it provides. Review collected by and hosted on G2.com.

In my experience, the best aspects of Motive are twofold: first, the user interface is truly top-tier, offering a clean, intuitive, and well-designed experience. Second, the performance and reliability of both the website and driver app have been exceptional. The platforms feel stable, responsive, and easy to navigate, making day-to-day use straightforward and efficient. Review collected by and hosted on G2.com.

I don’t think the support system is the best, and the AI integration for the fleet user system isn’t very helpful—at least not in its current state. It feels unpolished right now, though I’m hoping it improves and becomes more useful in the future. Review collected by and hosted on G2.com.

I am not a customer yet on a trial basis, but after a day of the conference, I was able to learn many new things plus I am currently using Samsara and your technology is 100% better than Samsara Review collected by and hosted on G2.com.

At the current time, I do not have anything negative to say since I’m still on the trial basis Review collected by and hosted on G2.com.

It helps track driving habits, which makes coaching events more refined for each advocate. Review collected by and hosted on G2.com.

It can be sensitive to certain events. Having to manually ask for a removal of an event because it is picking up on a road sign that is not actually what the road sign is makes this a little more tough Review collected by and hosted on G2.com.

Features - Drivers can upload fuel receipts, ETA for vehicle arrivals on screen, history, safety, videos all on one screen, AI Help, easy to use and navigate, support from the Motive Team Review collected by and hosted on G2.com.

The lag time on the vehicle movement from the last company we were with. Running the DVIR report it does not show me the defects listed with out running the DVIRS one at a time Review collected by and hosted on G2.com.

The initial information and configuration section is quite good; as a fleet manager, it's useful for me to know the latest status as well as bus telemetry, fuel consumption, and idling costs. Review collected by and hosted on G2.com.

The speed notifications for drivers are a bit annoying, as they're based on the type of road. In some places, they're not configured correctly, sending alerts as low as 50 km/h. I'd like to be able to set a maximum speed of 105 km/h (60 mph) and for that to be the only speed at which the alert is sent. Review collected by and hosted on G2.com.

What I like best about Motive is how easy it is to use from day one, the implementation process was smooth, and our team was able to get up and running quickly without major disruptions, also, the platform is intuitive, so drivers and managers use it daily without issues. It also offers a wide range of features in one place, which reduces the need for multiple systems. Review collected by and hosted on G2.com.

One downside of Motive is that with so many features available, the platform can sometimes feel overwhelming, especially for new users. It takes a bit of time to fully understand and customize everything to fit your operation. While implementation is generally smooth, some integrations may require extra setup or support. Occasionally, response times from customer support can vary depending on the complexity of the issue. Review collected by and hosted on G2.com.

I love the fact that Motive allows you to view driver's safety infractions across the whole fleet and it also assigns a safety score to all drivers. The pricing of the program sticks out as well since it's not too expensive. It was super easy to get logged in and set up Motive. So far we have integrated motive into our fleet of over 50+ vehicles, currently of only 26ft trucks.

I also personally love the fact they are a super cost effective option for fleet tracking purposes & asset management within ACE (my company). We are able to follow fuel consumption & add statistics to our quarterly meeting for improvements, goals, & possible future performance expectations. Review collected by and hosted on G2.com.

I think the app itself can be minimized more as it seems a little overwhelming at times to look at. I think the dashboard should be customizable from user to user. A lot of features for fuel aren't being used by my company therefore I should be able to un-pin it from my dashboard, ideally. I think that Motive should focus on more personalization traits such as different colored backgrounds or even a dark mode for people with eyesight issues such as myself. A lot of the time staring at the Motive app on Google Chrome hurts my eyes after 10-15 minutes of looking at our fleet ETAs. The plain white background is definitely an aesthetic eyesore that could be easily improved though. Review collected by and hosted on G2.com.

I appreciate that Motive offers the ability to pull live data anytime, which is very customizable to fit my needs. The driver safety scores are also a feature I value because they allow me to recognize and award those who may have gone unnoticed before. The dash cameras are of most value, especially in times of accidents, which adds to vehicle safety and lowers liability. Additionally, I found the initial setup of Motive extremely easy and very user-friendly. Review collected by and hosted on G2.com.

The ability to track further repairs and maintenance in the dashboard rather than relying on third party services. Can have a lag due to poor cellular signal at times. Review collected by and hosted on G2.com.