I really appreciate how Motive has become a lot easier to use and navigate since the last time I reviewed it. Everything works well, and these improvements help me find exactly where I need to click, which saves me time. The initial setup was a breeze; I just logged in, and everything was already where it needed to be. Review collected by and hosted on G2.com.

I think the thing that doesn't work the most is getting accurate fault code readings. Motive is limited to what they could do or how they could process a code. It doesn't give us an exact code name when we're trying to search up what the code is. Sometimes it does. It works like, I would say, 70% of the time. It gives us an accurate code, but then there's those codes that are kinda minuscule that it doesn't recognize, and it doesn't give you the actual code or the name or anything like that. Review collected by and hosted on G2.com.

I like the video footage and the camera quality from Motive, which I find to be pretty great. It helps us see things that we've never seen before, particularly driver behavior, and is also great for us to defend claims. I can see things clear as day, both during the day and at nighttime, which is invaluable when we need to use the footage for incidents. The ease of installing new cameras as they come in or need to be changed out is something else I like about Motive. Review collected by and hosted on G2.com.

I don't like how long it takes for footage to be available for download. Sometimes I have to wait ten, twenty minutes to request the footage. I also don't like how if someone unplugs a camera, it does not alert us. One of the failures we've identified is a camera will become unplugged while the vehicle is turned off and the modem won't know it. Then we find out when I don't see that vehicle being tracked. You get flooded with events that are not real, and end up being dismissed. The hardware is unreliable. We have changed several cords, gateways and cameras over time. Its an administrative burden to manage events that are pending review, and unidenTIfied trips. Review collected by and hosted on G2.com.

The platform is very detailed, especially when it comes to trip history and unassigned moves. Compared with another platform like Samsara, it also allows drivers to sign for the day to manage modifications, and then it can be unsigned again. That’s helpful in case they need to make any changes themselves. Review collected by and hosted on G2.com.

Sometimes the system takes more than 5 minutes to update anything in the logbook. It can be a bit tricky: once you know how to use it, it becomes easy, but at the beginning it is hard to understand and to find things quickly. You often have to open many pages just to see certain information, because you need to move back and forth between different sections to get something specific. Review collected by and hosted on G2.com.

Motive offers a wealth of information from minute details of individual drivers to a broad overview of fleet trends. I like the flexibility of actively monitoring driver performance or letting Motive send alerts of critical issues, or a blend of both. Having a dedicated customer service rep as a resource when I need guidance on technical details is very helpful. The initial set-up is easy, and it's great to have pre and post trip info go directly to the maintenance shop, with vehicle defect write-ups automatically generating a repair ticket. Review collected by and hosted on G2.com.

Occasionally we have had connectivity issues between the truck and the handheld device the driver is using. This has occurred a few times primarily when several trucks are very close together in the yard. Review collected by and hosted on G2.com.

I use Motive for managing my company's fleet and I greatly appreciate its simplicity and intuitiveness. The platform is very user-friendly, generating efficient reports that provide timely information to manage our fleet effectively. Additionally, the AI integrated into the cameras is very useful, allowing us to act proactively in events and promoting a culture of prevention among operators through alerts about fatigue, drowsiness, or distractions. The initial setup of Motive was very intuitive and quick, with no major issues in adapting. Review collected by and hosted on G2.com.

Technical support has left something to be desired; it is not as fast as I would like. The general view of the fleet does not show the numbers of all the units, which sometimes hinders their monitoring. There should be a person who resolves our doubts in a better way, as sometimes you contact them and they say they will call you back later. Review collected by and hosted on G2.com.

I like Motive mainly because it puts a strong focus on safety, which I value a lot. The compliance features, like driver logs, are really useful for keeping accurate records and for training drivers when needed. I also appreciate the safety score feature, since it helps me keep track of driver behavior over time. On top of that, the initial setup with Motive was pretty easy and straightforward. Review collected by and hosted on G2.com.

Checking events for drivers' behavior and Review collected by and hosted on G2.com.

I like how effective and efficient Motive is. I can see where drivers are and what they're doing. I can see their locations and view cameras to see what exactly is displayed. Being able to see the cameras allows us a clear view of what is happening or did happen, which helps us to resolve issues and solve problems. The initial setup was simple. Overall, I find Motive valuable for tracking drivers and scheduling and coordination. Review collected by and hosted on G2.com.

I find that the documents tab isn't always working properly. I notice that fuel receipts aren't always tracked correctly. I have experienced receipts not being attached to the correct driver. Review collected by and hosted on G2.com.

I find Motive usually easy to use with its simpler interface which is good because it helps me save time without having too many screens to look at. It's easier to check whatever I need. I also like the good and fast support that comes with it. Review collected by and hosted on G2.com.

Well, the driver support can be improved because sometimes they can have a call and don't have the problem solved right away. The migration was a little bit tricky because the other platform is kinda different, and we have a different kind of support, so there was a learning curve. Review collected by and hosted on G2.com.

I really like the reports that can be obtained on the Motive platform, they are very useful for analyzing fleet utilization and improving operational efficiency. Additionally, the live video view is a feature that provides a complete overview during situations of risk or uncertainty. The detection of alerts and the sending of clips for review are other valuable features. The initial setup process of Motive seemed very intuitive to me. Review collected by and hosted on G2.com.

The format in which reports are generated can sometimes be complicated regarding dates since it does not standardize a single format. Review collected by and hosted on G2.com.

I like that Motive allows us to see and track drivers without needing to call or email them. I find it convenient that we can see all the drivers on one map, which helps us to know who is where, when they were at other locations, and for how long. The initial setup of Motive was very easy, even though it took some time. Review collected by and hosted on G2.com.

We have problems with the distance summary feature. It quite often has a disconnect between the history and the logs themselves. Review collected by and hosted on G2.com.