The vehicle fault codes, and driver safety alerts are my favorite parts. We are able to review potential mistakes or oversights with our delivery team, which makes me feel a lot better as an Operations Manager knowing that our delivery team is performing at their highest ability. The UI is also very easy to navigate. You can integrate zones and addresses in a way that can allow you to create routes and delivery timing. This can also be used to track driver performance. The AI assistant is actually very capable and has supported me multiple times with issues regarding things like onboarding new driver profiles, or where to find certain reports. The performance of Motive definitely constitutes its price. Review collected by and hosted on G2.com.

Creating some of the routes can be tedious, but with some effort in the front end, it is easier moving along. Review collected by and hosted on G2.com.

I really appreciate Motive for its accuracy, especially when it comes to providing an accurate ETA and road conditions. It makes tracking my trucks very simple. I also love that Motive is very user-friendly; you don't need 2-3 weeks to learn how to use it, which is a really good thing. The initial setup was very easy for my team. Review collected by and hosted on G2.com.

I believe that if you could add some stops in the tracking route of the day, that would be great. Sometimes my drivers have 2 deliveries and then 1 pick up, and sometimes I just forget to change the address of destination. If you could add the stops in the page, I can trace my route of the day since the beginning. Review collected by and hosted on G2.com.

I like that the GPS in Motive is in real-time, which allows us to see how the truck moves by updating the locations promptly and accurately, making monitoring easier. Review collected by and hosted on G2.com.

Regarding the GPS, when you select a truck or asset (box), the first location it shows is not the real one; you have to select it again for it to update, and from there it works fine. It should be updated as soon as you open the GPS, not have to search for the unit for it to start reporting. ADDITION: dashcams: the quality is very low and when you contact support they are not very friendly, they told me they would help me recover a video with better quality and they couldn't. The only time I needed to download a video to see a traffic accident it didn't work because the video was very blurry. Review collected by and hosted on G2.com.

I really like how easy Motive makes it to track logs and manage payroll by simplifying the process for tracking drivers' time. The platform is very easy to use, especially when it comes to adding new drivers or editing existing ones; it’s straightforward and efficient. I also appreciate how easy it is to track fuel and upload receipts, sparing employees from having to submit receipts weekly since they can now include them directly in Motive. The initial setup was very easy, which made our transition smooth, especially as Motive offers more options than our previous software, BigRoad. Review collected by and hosted on G2.com.

The only suggestion I have is when I download logs, I cannot download them from oldest to newest... it always goes newest to oldest. That is my only comment.... Because I need it for every pay period... I have to rearrange them myself in Adobe... which is a bit time consuming. Review collected by and hosted on G2.com.

I like that we can see the location of our drivers in real time. It's very helpful when there are roads backed up or closed, allowing us to reroute the drivers to a clear route. I appreciate that we can see the pictures of the front view of the truck. The real-time tracking helps provide our customers with accurate delivery times, and the front view pictures assist in accidents and help the driver get out of places they're unfamiliar with. Review collected by and hosted on G2.com.

I find the tracking could be more precise as it sometimes lags, making it difficult to route in real time. I also think the camera clarity needs improvement because it can be hard to see what is going on. Review collected by and hosted on G2.com.

I find tracking company vehicles and drivers very useful. We have been using the vehicle and equipment maintenance features for our construction company and it has improved down time and is more efficient to manage via Motive. We have significantly reduced paper documents ar have since been able to utilize electronic forms and record keeping. Review collected by and hosted on G2.com.

Some of the vehicle maintenance features in Motive aren't as user friendly as we would like them to be. We would also like to see interfaces that are able to auto-populate information from paper forms into the system to reduce data entry time. Review collected by and hosted on G2.com.

I like Motive because it allows me to see where my employees are, and what stands out to me is that it tries to teach drivers about their violations. I use a lot of requested videos, which help me understand speed limits and see what the person was doing when a violation occurred. Seeing the current speed limit on these videos is particularly helpful. Also, the online setup was not a problem for me. Review collected by and hosted on G2.com.

I find it frustrating that the GPS sometimes thinks the car is on a specific road when it's actually on a highway. Also, the car installation process was horrible for me because I'm not a technical person and it was hard to understand what to do. Review collected by and hosted on G2.com.

The onboarding process with the entire team—sales, GPS support, fuel card support, and our account manager—was flawless. Steven Swartz in sales walked us through the pricing structure and explained how it would be more beneficial than our current telematics partner, and he was also able to secure a buyout from our existing contract. He set up the Motive dashboard for everyone who would be using it, added our drivers, and entered our full 62-vehicle fleet with all the necessary details. We didn’t have to do a thing until we were ready.

We also had multiple meetings to review the reporting features and to make sure everyone on my team understood the workflow. After we were onboarded, our fuel card support person, Sabrina Tillery, walked me through setting up fuel limitations and alerts for potential fuel fraud. She continued to call and check in well after the initial onboarding, which I appreciated.

Hafsa Ishaq helped during our onboarding as well. He answered questions within hours and was knowledgeable about everything from manual odometry entry to adding geofences. He was instrumental in making the first month smooth and the transition to going live easy.

Jack Rogers, our account manager, responds quickly by email or phone whenever I have a question. If he doesn’t have the answer right away, he points me in the right direction or gets back to me within a day or two, and he consistently follows up.

As for performance, the cameras and fuel cards have been working very well for us. We’ve already had incidents that our yard managers and dispatchers wouldn’t have known about until later, but the AI flagged them by detecting that a vehicle hit something. The AI has also helped push our yard managers and drivers to refine their driving skills, and we’re even considering upgrading to the AI plus dashcam so we can have more in-cab alert capabilities. Review collected by and hosted on G2.com.

The AI has some downsides. We can’t get accident reports immediately because it needs time to download all the data and compile everything. That delay also impacts the reporting feature. With our previous telematics partner, I could pull a distance summary for all vehicles the next day for the prior month, but with Motive I have to wait a few days. Additionally, we are unable to add pins to the fuel cards that are specific to a driver. With our previous telematics partner, we had been able to assign a unique pin to the driver to enter at the fuel pump. That was an easy way to track which driver was using what fuel card for a specific vehicle. With Motive, they assign the unique pin, and it requires that every driver use the app or their cell phone to verify at the pump. Unfortunately, that does not work for our company as the drivers are not tech savvy. Review collected by and hosted on G2.com.

1.- The tracking mode facilitates guiding our operators, allows real-time monitoring of our units, and provides follow-up in critical situations.

2.- Travel image history is a tool that allows us to quickly follow up on an event, as it stores images every 5 minutes, providing a clear view of the tracking.

3.- Geofences, the geofence entry alert helps us become aware of any route deviation, as the configuration sends us an immediate notification when our vehicle enters any geofence that was previously created with this feature.

4.- Cameras are a tool that helps us provide more secure monitoring of our units and operators, as the configurable alerts greatly support us in meeting our security objectives. Review collected by and hosted on G2.com.

1.- Alerts, they arrive delayed both on the platform and on WhatsApp.

2.- Warranties, they should speed up the process of replacing equipment that fails.

3.- Geofences, they should make the background of the geofence names and also the icon transparent, as this visually clutters the map and affects the tracking of our units.

4.- Send disconnection alert for cameras, when they are not disconnected.

5.- Although it doesn't happen very often, the cameras freeze and stop updating the image, a reset of the Gateway and the camera is needed to restore it, this can affect us at a critical moment when we don't have vision in some critical event.

6.- Reports, they should add the option to select not only the date but also the time to establish a more precise criterion in a history. Review collected by and hosted on G2.com.

I use Motive to manage fleet operations and find that it helps me with timekeeping and holding my team accountable for safety. The interface is intuitive and makes it easy to see important data, which is something I really like. It's pretty easy to navigate, and the initial setup was easy as well. Review collected by and hosted on G2.com.

I don’t like that you have to request video for certain times, and it can take a while if it’s a long clip; I wish there was a quicker solution to view any time on video. Review collected by and hosted on G2.com.