I appreciate that Motive offers the ability to pull live data anytime, which is very customizable to fit my needs. The driver safety scores are also a feature I value because they allow me to recognize and award those who may have gone unnoticed before. The dash cameras are of most value, especially in times of accidents, which adds to vehicle safety and lowers liability. Additionally, I found the initial setup of Motive extremely easy and very user-friendly. Review collected by and hosted on G2.com.

The ability to track further repairs and maintenance in the dashboard rather than relying on third party services. Can have a lag due to poor cellular signal at times. Review collected by and hosted on G2.com.

I like the history tool in Motive, where I can see where my driver has been throughout the day. The truck monitoring feature is also something I appreciate. It's helpful when making decisions in dispatch, especially when dealing with disputes with customers about delivery times and confirmations. Features such as bill of lading photos, history, and live monitoring make it much easier to resolve problems, particularly during unplanned pick-ups. Review collected by and hosted on G2.com.

When doing a bill of lading, you're only allowed to take 5 photos per document. It would be much easier for me to get a more thorough record of the shipment if I had, say, 10 photos to record with. Just an opinion but I believe that the program could be made much more user-friendly. It seems like you have to go to way too many screens just to do basic functions in the app. Review collected by and hosted on G2.com.

I use Motive for Eld for our driver and forward-facing dash cams, and it allows me to have contact with my drivers in real time through the forward-facing dash cams. I like the ease of use and how simple it is to train new drivers on how the system works. I appreciate that the support is quick to resolve issues, and if the person can't fix it on the phone, they will send it to someone who can resolve the issue. The initial setup was pretty simple and easy to install and use. Additionally, Motive offered the forward-facing dash cams at a very competitive price. Review collected by and hosted on G2.com.

When there is a system-wide change, they could let us know before it is implemented. They could send out an email detailing the updates to fleet admins, so we know before it is sent out, and changes just show up without warning. Review collected by and hosted on G2.com.

What I like most about Motive is how it brings everything into one place. Tracking, safety, and reporting are all easy to manage, which saves a lot of time day to day. The insights are clear and actionable, and it helps us have more productive conversations with drivers instead of just reacting to issues. Review collected by and hosted on G2.com.

One downside is that some features can feel overwhelming at first, especially for new users. It takes a little time to fully understand all the tools and reports. Occasionally, there are minor delays in syncing data, but overall it hasn’t been a major issue for us. Review collected by and hosted on G2.com.

I like Motive because it is a tool with which I can constantly monitor the fleet of 33 trucks under my charge in real time. I know where they are, where they are going, at what speed they are driving, what faults the truck may be presenting, check fuel levels, and in addition to being able to prevent violations by informing drivers about what they should and should not do during their service hours. Also, the customer service provided by Motive is very good, since when you have a request, just by making a call you are attended to almost immediately by a professional who addresses your request and provides a solution in the best possible time. The initial setup of Motive was very easy to do; it is a very well-designed program. I think it is an exceptional tool for controlling a freight transport fleet and more. All companies related to this should have it. Review collected by and hosted on G2.com.

Sometimes it has disconnections due to poor internet coverage. Review collected by and hosted on G2.com.

My favorite thing is the fact that my needs on Motive are met easily, quickly, and in a fashion that makes sense to my day to day. I periodically have a conversation with our IT guy, usually asking him about some feature or another, and I have yet to ask a question that is not able to be answered by Motive's features and functions. I use it constantly and it gives me the info I need to make sure my drivers get to make as many miles as i can give them. Review collected by and hosted on G2.com.

I legit have no complaints about Motive, especially since I got the app on my desktop rather than using the web version. Review collected by and hosted on G2.com.

I like that Motive is an intuitive platform with an easy-to-learn interface, which makes it easier to remember where to find the options. It allows me to have a more detailed tracking of our transport units, showing traffic in the area, and providing both a simple and detailed view in satellite image. Additionally, the tracking is very useful for visualizing routes and keeping track of the odometer in a summarized format. Review collected by and hosted on G2.com.

The way in which the journey of a unit is visualized could be improved to show details such as speed, alerts like sudden braking, sudden accelerations, ignition on, among other similar functions for tracking with more information at hand. Review collected by and hosted on G2.com.

I love how yo can customize the inspection reports and how you can send drivers their videos to review. The interface works well for drivers who may not be great when it comes to their phones. Review collected by and hosted on G2.com.

Getting answers without having to contact a human being can be a bit frustrating. When I do have to speak with a person they are not always helpful as they sometimes do not understand what I need. Review collected by and hosted on G2.com.

I like the dashcam system in Motive as it adds accountability and helps protect drivers during incidents. The installation and setup were straightforward, and once you're familiar with it, the platform is easy to navigate. The real-time GPS tracking and improved dispatch coordination are strong assets for fleet oversight and compliance. I also appreciate the reporting tools for easier monitoring of drivers' performance and vehicle activity. Review collected by and hosted on G2.com.

The form and manner errors could be a bit easier to navigate. For shipping docs, it could be more business-specific. In nonemergency patient transfer, we don't have shipping docs, so we just put non applicable. It would be better if we could just not have that option at all in our Motive. Review collected by and hosted on G2.com.

I use Motive in my job for fuel management purposes. I use it on a daily basis when it comes to verifying odometer readings when dealing with mileage mistakes and incorrect readings when drivers are entering their odometer readings in our other fueling program. Its been a blessing and a time saver having Motive for issues like these because I can quickly go to the driver's daily logs under the compliance tab and confirm or get the correct odometer reading for the specific day that I'm needing. No more having to contact the dispatcher to connect with the driver and waiting to get this information. Its also been a great tool to be able to confirm what driver is driving which truck and being able to locate and see their route they have taken. Another benefit with this program is the fact that it pairs well with the other programs that we currently use to monitor other things, like the trucks for example, we are currently in the process of switching over from physical driver vehicle inspection reports to digital inspection reports and are able to put inspections from one program into Motive as well and that makes it easy for the drivers to know when they have inspections coming up that is due on their equipment. We also use RTA360 and Motive intergrates with that program too so its been a time saver for the mileage problems as well because it automatically corrects some problems Review collected by and hosted on G2.com.

I don't really have any major complaints regarding Motive, but if I did, it would be that sometimes when the outages/technical problems happen, they aren't able to fix them right away so Motive can be down for some time. But I can say that its not because customer support and tech support aren't trying, they definately get to work when there is a proble going on to try to reslove it quickly. Review collected by and hosted on G2.com.