--- title: Motive Reviews meta\_title: 'Motive Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 3256 reviews by the users' company size, role or industry to find out how Motive works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 3256 scale: '5' date\_modified: '2026-08-10' parent\_category: name: Supply Chain & Logistics url: https://www.g2.com/categories/supply-chain-logistics --- ### Motive Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Motive incredibly **easy to use** , enhancing efficiency in fleet management and driver performance tracking. [(1160 mentions)](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1330245&qs=pros-and-cons#reviews) Users appreciate the **top-tier customer support** of Motive, consistently resolving issues quickly and effectively. [(511 mentions)](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1332048&qs=pros-and-cons#reviews) Users value the **real-time tracking** features of Motive, enhancing fleet management and operational efficiency significantly. [(447 mentions)](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1330378&qs=pros-and-cons#reviews) Users value the **real-time location tracking** of Motive, enhancing coordination and efficiency in daily operations. [(408 mentions)](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1330888&qs=pros-and-cons#reviews) Users highlight the **enhanced safety features** of Motive, appreciating the effective driving logs and AI cameras. [(408 mentions)](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1331230&qs=pros-and-cons#reviews) Users experience **technical issues** with device pairing and incorrect status updates, impacting usability and driver frustration. [(281 mentions)](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1332060&qs=pros-and-cons#reviews) Users are frustrated with the **poor customer support** , wasting time on repetitive troubleshooting steps already completed. [(236 mentions)](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1330655&qs=pros-and-cons#reviews) Users express frustration over **missing features** like roadside assistance and limited service management options. [(194 mentions)](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1331948&qs=pros-and-cons#reviews) Users experience **inaccuracy** in alerts and data, leading to confusion and frustration with driving behavior tracking. [(156 mentions)](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1329619&qs=pros-and-cons#reviews) Users often face **slow performance** , with delays in video processing and lagging features impacting their experience on Motive. [(141 mentions)](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1330405&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Motive ##### 1. Ease of Use Users find Motive incredibly **easy to use** , enhancing efficiency in fleet management and driver performance tracking. [ See 1160 mentions ](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1330245&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Effective Driver Tracking with Room for Improvement" What do you like about Motive? I like how effective and efficient Motive is. I can see where drivers are and what they're doing. I can see their locations and view cameras to see wh ![Samantha P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samantha P.") SP Samantha P. Mid-Market (51-1000 emp.) 4.5/5 "Motive for Construction is Beneficial" What do you like about Motive? I love the analytics sections, that is a great improvement for safety trends and analyzing improvement needs. Being able to tell Motive AI which repor ##### 2. Customer Support Users appreciate the **top-tier customer support** of Motive, consistently resolving issues quickly and effectively. [ See 511 mentions ](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1332048&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Effective Driver Tracking with Room for Improvement" What do you like about Motive? I like how effective and efficient Motive is. I can see where drivers are and what they're doing. I can see their locations and view cameras to see wh ![Samantha P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samantha P.") SP Samantha P. Mid-Market (51-1000 emp.) 4.5/5 "Motive for Construction is Beneficial" What do you like about Motive? I love the analytics sections, that is a great improvement for safety trends and analyzing improvement needs. Being able to tell Motive AI which repor ##### 3. Real-time Tracking Users value the **real-time tracking** features of Motive, enhancing fleet management and operational efficiency significantly. [ See 447 mentions ](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1330378&qs=pros-and-cons#reviews) See Related User Reviews ![Julio Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julio Z.") JZ Julio Z. Mid-Market (51-1000 emp.) 5.0/5 "Ease of Use and Comprehensive Asset Management" What do you like about Motive? I like the ease with which the platform is managed on PC and mobile devices. I also appreciate the handling of reports and the creation of geofences, ![Nima A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nima A.") NA Nima A. Enterprise (\> 1000 emp.) 4.0/5 "Intuitive Interface Boosts Fleet Management" What do you like about Motive? I use Motive to manage fleet operations and find that it helps me with timekeeping and holding my team accountable for safety. The interface is intuit ##### 4. Location Tracking Users value the **real-time location tracking** of Motive, enhancing coordination and efficiency in daily operations. [ See 408 mentions ](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1330888&qs=pros-and-cons#reviews) See Related User Reviews ![Julio Z.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julio Z.") JZ Julio Z. Mid-Market (51-1000 emp.) 5.0/5 "Ease of Use and Comprehensive Asset Management" What do you like about Motive? I like the ease with which the platform is managed on PC and mobile devices. I also appreciate the handling of reports and the creation of geofences, ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Motive is a great tool to have for your daily routine in managing your fleet" What do you like about Motive? I use Motive in my job for fuel management purposes. I use it on a daily basis when it comes to verifying odometer readings when dealing with mileage ##### 5. Safety Users highlight the **enhanced safety features** of Motive, appreciating the effective driving logs and AI cameras. [ See 408 mentions ](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1331230&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Ease of Use with Room for Improvement" What do you like about Motive? I like Motive for its ease of use, the tons of data it provides, and the ever-improving AI features. It allows me to coach undesirable behaviors, addr ![MariaFernanda D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "MariaFernanda D.") MD MariaFernanda D. Mid-Market (51-1000 emp.) 5.0/5 "GPS/ELD" What do you like about Motive? Motive allows us to find all of our needs in one place. I work in the Safety department, and AI helps to improve and get with drivers and discuss what ### 5 Cons or Disadvantages of Motive ##### 1. Technical Issues Users experience **technical issues** with device pairing and incorrect status updates, impacting usability and driver frustration. [ See 281 mentions ](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1332060&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.5/5 "Effective Driver Tracking with Room for Improvement" What do you dislike about Motive? I find that the documents tab isn't always working properly. I notice that fuel receipts aren't always tracked correctly. I have experienced receipts ![Nima A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nima A.") NA Nima A. Enterprise (\> 1000 emp.) 4.0/5 "Intuitive Interface Boosts Fleet Management" What do you dislike about Motive? I don’t like that you have to request video for certain times, and it can take a while if it’s a long clip; I wish there was a quicker solution to vie ##### 2. Poor Customer Support Users are frustrated with the **poor customer support** , wasting time on repetitive troubleshooting steps already completed. [ See 236 mentions ](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1330655&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "User-Friendly Interface" What do you dislike about Motive? Well, the driver support can be improved because sometimes they can have a call and don't have the problem solved right away. The migration was a litt ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Review" What do you dislike about Motive? Ease of access to help when the drivers need it. ##### 3. Missing Features Users express frustration over **missing features** like roadside assistance and limited service management options. [ See 194 mentions ](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1331948&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Intuitive and Feature-Rich Time Tracking Solution" What do you dislike about Motive? The only suggestion I have is when I download logs, I cannot download them from oldest to newest... it always goes newest to oldest. That is my only c ![Aaron K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aaron K.") AK Aaron K. Mid-Market (51-1000 emp.) 5.0/5 "Motive Listens and Improves, to grow their AI Dash Cam Features" What do you dislike about Motive? Motive is newer to the AI dash camera scene which means they do not have a mature product. There are still features I would like to see. However, they ##### 4. Inaccuracy Users experience **inaccuracy** in alerts and data, leading to confusion and frustration with driving behavior tracking. [ See 156 mentions ](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1329619&qs=pros-and-cons#reviews) See Related User Reviews ![MariaFernanda D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "MariaFernanda D.") MD MariaFernanda D. Mid-Market (51-1000 emp.) 5.0/5 "GPS/ELD" What do you dislike about Motive? Sometimes the GPS is not accurate. or dash cam events don't record right away when the truck stars moving. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Great for Tracking Drivers, But Speeding Alerts Can Be Overzealous" What do you dislike about Motive? Occasionally it will flag driver behavior that does not need to be flagged or that is legal. This is especially true with speeding. ##### 5. Slow Performance Users often face **slow performance** , with delays in video processing and lagging features impacting their experience on Motive. [ See 141 mentions ](https://www.g2.com/products/motive-technologies/reviews?filters%5Bsentiment_snippet%5D=1330405&qs=pros-and-cons#reviews) See Related User Reviews ![Kylan R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kylan R.") KR Kylan R. Enterprise (\> 1000 emp.) 4.5/5 "Intuitive Tracking with Effective Safety Coaching" What do you dislike about Motive? sometimes it has difficulties connecting to the haulers ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 2.0/5 "Intuitive UI but Needs Better Fleet Integration" What do you dislike about Motive? In the user interface, there are multiple areas where it becomes clumsy and often repetitive. For instance, uploading vehicle registrations has to be ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Mid-Market (51-1000 emp.) 7/28/2026 "Easy to Use with Room for Customer Service Improvement" 4/5 What do you like best about Motive? I really like Motive's driver app because it's the easiest compared to other programs. It's particularly helpful that it highlights if the driver is missing something on their form. I appreciate how the app is organized, making it easy for drivers to connect and complete all necessary steps without forgetting any of them. The initial setup of Motive is also easy to learn, and even new hires can quickly pick it up after a brief orientation. I find it valuable that Motive provides great service, especially since our drivers travel all over the US and our trailers cross into Mexico. It's crucial that the gateway works reliably. Review collected by and hosted on G2.com. What do you dislike about Motive? Sometimes the fleet view changes, and it gets confusing because they're not where they're supposed to be or they make the tab more complex and time-consuming. Also, sometimes they'll update the live view for asset gateway where you have to click on the profile to get a live location instead of just typing it and it quickly gives you a live location and the last time it updated. Customer service could do better. Review collected by and hosted on G2.com. What problems is Motive solving and how is that benefiting you? Motive ensures all our equipment is tracked at all times and helps our drivers log successfully. The driver app is easy to use and highlights missing information on forms, keeping drivers organized so they don't forget steps. Review collected by and hosted on G2.com. Show More Response from Gary Smith of Motive [Editedit](https://www.g2.com/survey_responses/motive-review-13178987/official_response/edit) Thank you so much for your kind words Verified User and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE Validated ReviewerIncentivizedSource: Seller invite DA Daniel A. Logistics Analyst Mid-Market (51-1000 emp.) 2/25/2026 "Improving Fleet Visibility and Safety with Confidence" 5/5 What do you like best about Motive? What I like most about Motive is how easy it’s been to use from day one. The setup was smooth, and our team picked it up quickly without a lot of back and forth, the platform feels intuitive, and I don’t have to dig around to find what I need. We use it every day to monitor safety and performance, and it’s been reliable, on top of that, their customer support has been responsive and helpful whenever we’ve had questions. Review collected by and hosted on G2.com. What do you dislike about Motive? One thing I don’t love about Motive is that sometimes the alerts can feel a bit too sensitive, which means we have to spend time reviewing events that aren’t always serious, there’s definitely a lot of data, which is great, but it can feel overwhelming at first until you get used to filtering what really matters. Also, some reports could be a little more customizable to fit specific needs. That said, most of these are minor compared to the overall value it provides. Review collected by and hosted on G2.com. What problems is Motive solving and how is that benefiting you? Motive is helping us solve visibility and safety challenges across our fleet, before, it was hard to really know what was happening on the road in real time, now we can monitor driver behavior, reduce risky driving, and address issues before they become bigger problems. It’s also helped us stay compliant and keep better records without chasing paperwork. Overall, it’s saving us time, improving accountability, and giving us more confidence in our day-to-day operations. Review collected by and hosted on G2.com. Show More Response from Gary Smith of Motive [Editedit](https://www.g2.com/survey_responses/motive-review-12407442/official_response/edit) Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com, Live Chat or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! Motive Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Transportation/Trucking/Railroad](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Transportation/Trucking/Railroad") AT Verified User in Transportation/Trucking/Railroad Small-Business (50 or fewer emp.) 7/28/2026 "Great UI and reliability, but support and AI features need polish" 3/5 What do you like best about Motive? In my experience, the best aspects of Motive are twofold: first, the user interface is truly top-tier, offering a clean, intuitive, and well-designed experience. Second, the performance and reliability of both the website and driver app have been exceptional. The platforms feel stable, responsive, and easy to navigate, making day-to-day use straightforward and efficient. Review collected by and hosted on G2.com. What do you dislike about Motive? I don’t think the support system is the best, and the AI integration for the fleet user system isn’t very helpful—at least not in its current state. It feels unpolished right now, though I’m hoping it improves and becomes more useful in the future. Review collected by and hosted on G2.com. What problems is Motive solving and how is that benefiting you? The Motive AI dashcam has been incredibly stable and has really helped our fleet. Review collected by and hosted on G2.com. Show More Response from Gary Smith of Motive [Editedit](https://www.g2.com/survey_responses/motive-review-13179337/official_response/edit) Hi, Thank you so much for sharing your feedback, we really appreciate it. Our aim is to continuously improve our App, and constructive reviews/suggestions such as these help us as well as our customers in improving our product and services. For any concerns, please feel free to reach out to us at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you. MOTIVE Current UserValidated ReviewerIncentivizedSource: Seller invite MW Michelle W. Safety Manager Construction Mid-Market (51-1000 emp.) 5/27/2026 "Safety Manager" 5/5 What do you like best about Motive? I am not a customer yet on a trial basis, but after a day of the conference, I was able to learn many new things plus I am currently using Samsara and your technology is 100% better than Samsara Review collected by and hosted on G2.com. What do you dislike about Motive? At the current time, I do not have anything negative to say since I’m still on the trial basis Review collected by and hosted on G2.com. What problems is Motive solving and how is that benefiting you? Again, I am on a trial basis, but my sales rep John Lobeck has been outstanding and helping with all my questions in needs Review collected by and hosted on G2.com. Show More Response from Gary Smith of Motive [Editedit](https://www.g2.com/survey_responses/motive-review-12879871/official_response/edit) Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE 7/13/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Colton E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Colton E.") CE Colton E. Team Lead of Market Operations Enterprise (\> 1000 emp.) 7/28/2026 "Refined Coaching Through Better Driving Habit Tracking" 4.5/5 What do you like best about Motive? It helps track driving habits, which makes coaching events more refined for each advocate. Review collected by and hosted on G2.com. What do you dislike about Motive? It can be sensitive to certain events. Having to manually ask for a removal of an event because it is picking up on a road sign that is not actually what the road sign is makes this a little more tough Review collected by and hosted on G2.com. What problems is Motive solving and how is that benefiting you? It solves the problem of having to be on a drive with someone to go over driving behaviors efficiently Review collected by and hosted on G2.com. Show More Response from Gary Smith of Motive [Editedit](https://www.g2.com/survey_responses/motive-review-13107047/official_response/edit) Thank you for your review, Colton! We're glad to hear about your use of Motive products and service. We appreciate any additional feedback for improvements and share it with the relevant team. If you have further feedback or need assistance in the future, please reach out to us at support@gomotive.com, 24/7 Live Chat or call our Support Hotline at (855) 434-3564. Regards, Motive Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Transportation/Trucking/Railroad](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Transportation/Trucking/Railroad") AT Verified User in Transportation/Trucking/Railroad Mid-Market (51-1000 emp.) 7/28/2026 "Easy-to-Navigate Platform with Powerful All-in-One Features and Great Support" 4.5/5 What do you like best about Motive? Features - Drivers can upload fuel receipts, ETA for vehicle arrivals on screen, history, safety, videos all on one screen, AI Help, easy to use and navigate, support from the Motive Team Review collected by and hosted on G2.com. What do you dislike about Motive? The lag time on the vehicle movement from the last company we were with. Running the DVIR report it does not show me the defects listed with out running the DVIRS one at a time Review collected by and hosted on G2.com. What problems is Motive solving and how is that benefiting you? When we bring the integration team an issues they either get us an answer or they are at least willing to take it to their team to see if this is something that can be built out or Initek can assist us with Review collected by and hosted on G2.com. Show More Response from Gary Smith of Motive [Editedit](https://www.g2.com/survey_responses/motive-review-13178045/official_response/edit) Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear about your great experience with Motive. We are committed to continuing to provide you with top-notch service. Your satisfaction is our highest priority, and we're here for anything you need. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564. Looking forward to serving you again in the future! MOTIVE Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Transportation/Trucking/Railroad](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Transportation/Trucking/Railroad") UT Verified User in Transportation/Trucking/Railroad Mid-Market (51-1000 emp.) 7/28/2026 "Precision Tracking with Live Updates and Automatic ETA" 5/5 What do you like best about Motive? The precision, live updates, and automatic ETA calculation. Compared to some other products, Motive provides real-time tracking and insight into our units. Automatic ETA calculation lessens the workload of our tracking team and minimizes manual work. Review collected by and hosted on G2.com. What do you dislike about Motive? Nothing really, I've found it to be a great tool. Suggestion to make is to start showing ETAs in the actual time zones of the end location. Review collected by and hosted on G2.com. What problems is Motive solving and how is that benefiting you? Motive is helping us track our driver's HOS and stay in compliance, track all of our units live and provide that service to our customers, which removes the need for manual location updates and allows us to pull our focus elsewhere. Review collected by and hosted on G2.com. Show More 8/9/2026 Current UserValidated ReviewerIncentivizedSource: Seller invite LO Leo O. 7/13/2026 "Excelent Dashboard for viewing all the information" 4.5/5 What do you like best about Motive? The initial information and configuration section is quite good; as a fleet manager, it's useful for me to know the latest status as well as bus telemetry, fuel consumption, and idling costs. Review collected by and hosted on G2.com. What do you dislike about Motive? The speed notifications for drivers are a bit annoying, as they're based on the type of road. In some places, they're not configured correctly, sending alerts as low as 50 km/h. I'd like to be able to set a maximum speed of 105 km/h (60 mph) and for that to be the only speed at which the alert is sent. Review collected by and hosted on G2.com. What problems is Motive solving and how is that benefiting you? I received training and support in my language on the platform, as well as a free replacement for a buggy device. Motive's support is good. Review collected by and hosted on G2.com. Show More Response from Gary Smith of Motive [Editedit](https://www.g2.com/survey_responses/motive-review-13096896/official_response/edit) Thank you so much for your feedback, Leo! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com, Live Chat or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! Regards Motive Current UserValidated ReviewerIncentivizedSource: In-app LB Liam B. Logistics Operations Manager Mid-Market (51-1000 emp.) 2/20/2026 "Motive’s Intuitive All-in-One Platform Made Our Rollout Smooth and Fast" 5/5 What do you like best about Motive? What I like best about Motive is how easy it is to use from day one, the implementation process was smooth, and our team was able to get up and running quickly without major disruptions, also, the platform is intuitive, so drivers and managers use it daily without issues. It also offers a wide range of features in one place, which reduces the need for multiple systems. Review collected by and hosted on G2.com. What do you dislike about Motive? One downside of Motive is that with so many features available, the platform can sometimes feel overwhelming, especially for new users. It takes a bit of time to fully understand and customize everything to fit your operation. While implementation is generally smooth, some integrations may require extra setup or support. Occasionally, response times from customer support can vary depending on the complexity of the issue. Review collected by and hosted on G2.com. What problems is Motive solving and how is that benefiting you? Motive is helping us centralize fleet management, safety monitoring, and compliance in one platform, reducing manual tracking, paperwork, and guesswork by giving us real-time visibility into driver behavior, vehicle performance, and hours of service. This has improved accountability, lowered safety risks, and helped us stay compliant with regulations. Overall, it saves us time, improves efficiency, and allows us to make faster, data-driven decisions. Review collected by and hosted on G2.com. Show More Response from Gary Smith of Motive [Editedit](https://www.g2.com/survey_responses/motive-review-12387190/official_response/edit) Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com, Live Chat or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! Motive Current UserValidated ReviewerIncentivizedSource: Seller invite ![Courtlandt B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Courtlandt B.") CB Courtlandt B. Analytics Expert Mid-Market (51-1000 emp.) 2/17/2026 "Efficient Fleet Tracking with Room for UI Improvement" 5/5 What do you like best about Motive? I love the fact that Motive allows you to view driver's safety infractions across the whole fleet and it also assigns a safety score to all drivers. The pricing of the program sticks out as well since it's not too expensive. It was super easy to get logged in and set up Motive. So far we have integrated motive into our fleet of over 50+ vehicles, currently of only 26ft trucks. I also personally love the fact they are a super cost effective option for fleet tracking purposes & asset management within ACE (my company). We are able to follow fuel consumption & add statistics to our quarterly meeting for improvements, goals, & possible future performance expectations. Review collected by and hosted on G2.com. What do you dislike about Motive? I think the app itself can be minimized more as it seems a little overwhelming at times to look at. I think the dashboard should be customizable from user to user. A lot of features for fuel aren't being used by my company therefore I should be able to un-pin it from my dashboard, ideally. I think that Motive should focus on more personalization traits such as different colored backgrounds or even a dark mode for people with eyesight issues such as myself. A lot of the time staring at the Motive app on Google Chrome hurts my eyes after 10-15 minutes of looking at our fleet ETAs. The plain white background is definitely an aesthetic eyesore that could be easily improved though. Review collected by and hosted on G2.com. What problems is Motive solving and how is that benefiting you? Motive helps track our fleets in real time and allows us to view driver safety infractions and assign safety scores. It's not too expensive, which is a plus. Through motive we have been able to positively identify and address most of our in house safety concerns. We know which drivers have repeated infractions, and require further coaching on their driving tendencies. This has highly benefited us & has made a guideline for line haul drivers. Motive has also helped greatly with issuing drivers different personalized numbers for fleet tracking purposes. With the help of motive, Accurate Courier has began adding specialized driver numbers to track specific driver routes. Review collected by and hosted on G2.com. Show More Response from Gary Smith of Motive [Editedit](https://www.g2.com/survey_responses/motive-review-12370701/official_response/edit) Thank you so much for your kind words! We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact. Your feedback is extremely important to us as it helps us improve the customer experience. If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com, Live Chat or call our Support Hotline at (855) 434-3564. We look forward to serving you again soon! 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